Jobs at Freshworks

Positions 447

Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.

The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.

Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.

Channel Account Manager (Southern Europe - Spanish speaking)

Company: Freshworks

Location: Other US Location

Posted Aug 27, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are looking for an individual contributor to manage and expand their strategic partnerships in Southern Europe. The role requires a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills.

Manager - Data Science (Staff Data Scientist)

Company: Freshworks

Location: Other US Location

Posted Aug 21, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for a Manager Data Scientist to join their growing GoToMarket team. The role involves leading cutting-edge research projects, developing data science strategies, and collaborating with other departments to drive business outcomes.

Internal Communications Manager

Company: Freshworks

Location: Other US Location

Posted Aug 23, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, marketing, and IT service management. They are looking for an internal communications and engagement expert to join their global team.

Senior Revenue Accountant

Company: Freshworks

Location: Other US Location

Posted Aug 22, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service management. They are looking for a Senior Revenue Accountant to lead monthly close activities and evaluate complex sales contracts.

Lead - Customer Success

Company: Freshworks

Location: Tampa Bay, FL

Posted Aug 23, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for a Lead Customer Success to join their team, who will act as a strategic consultant and trusted advisor to their mid-market and enterprise customers.

Lead Account Manager

Company: Freshworks

Location: Other US Location

Posted Aug 20, 2024

Freshworks is a company that provides software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software company. The company is looking for a Lead Account Manager to drive sales into existing defined accounts in the French market.

Senior Solution Engineer - ITSM

Company: Freshworks

Location: Greater Denver Area

Posted Aug 27, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for a Senior Solution Engineer to join their growing GTM team in North America.

Customer Success Specialist - NA Resellers

Company: Freshworks

Location: Other US Location

Posted Aug 21, 2024

Freshworks is a software company that provides customer support and employee experience solutions. They have received numerous accolades and have a global presence with over 50,000 customers. The company is committed to diversity and inclusion and has a strong focus on customer success.

Director - SEO

Company: Freshworks

Location: Bellevue

Posted Aug 27, 2024

Freshworks is a company that provides software solutions for businesses, with a focus on customer experience, CRM, and employee experience. They are seeking a Director of SEO to lead their organic search strategy and drive organic growth.

Staff Engineer - Backend

Company: Freshworks

Location: Other US Location

Posted Aug 21, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, marketing, and IT service management. They are seeking a senior engineer to work on their products and have a strong focus on customer experience, employee experience, and diversity in the workplace.

Lead Software Engineer - Systems

Company: Freshworks

Location: Other US Location

Posted Aug 20, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are headquartered in San Mateo, California, and have a global team operating from 13 locations. The company is featured in global national press and has been recognized for its products and workplace culture.

Communications and Coordination Specialist - Project Manager

Company: Freshworks

Location: Other US Location

Posted Aug 23, 2024

Freshworks is a dynamic SaaS company looking for a Communications and Coordination Specialist to support revenue enablement programs. The role involves coordinating between teams, managing multiple priorities, and ensuring effective communication and coordination.

Frequently Asked Questions

What’s it like to work at Freshworks?
Freshworks fosters a collaborative, growth‑oriented culture with flat hierarchies, remote‑first flexibility, and a focus on customer impact. Employees regularly participate in hackathons, continuous learning programs, and community outreach. The company rewards innovation through quarterly innovation awards and offers comprehensive benefits, including health coverage, unlimited PTO, and equity options.
What types of positions are available at Freshworks?
Freshworks has 602 open roles spanning software engineering, product, data science, design, sales, marketing, customer success, finance, HR, and legal. Positions range from entry‑level developer to senior product manager, and many roles support the company’s global expansion into new markets.
How can I stand out as an applicant for Freshworks?
Tailor your resume to highlight quantifiable impact, such as improving feature adoption by X% or reducing support ticket volume by Y%. Demonstrate cultural fit by aligning with Freshworks’ values of customer obsession, teamwork, and continuous learning. Include a concise cover letter that explains why you’re excited to solve real‑world customer problems at a fast‑growing SaaS company.

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