Jobs at Freshworks

Positions 447

Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.

The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.

Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.

Lead - Account Executive

Company: Freshworks

Location: Other US Location

Posted Aug 16, 2024

Freshworks is a company that provides software solutions for customer experience, sales, and IT service management. The job description is for a Lead Account Executive to accelerate revenue growth in the Public Sector in the UK region.

Manager - Channel Sales

Company: Freshworks

Location: Other US Location

Posted Aug 12, 2024

Freshworks is a company that provides software solutions for customer and employee experience, with a focus on building a global workplace that values diversity and inclusion. The company has received numerous accolades and has made targeted acquisitions to add critical capabilities to its portfolio.

Principal Customer Success Manager(Swedish/Finnish/Norwegian/Danish)

Company: Freshworks

Location: Other US Location

Posted Aug 20, 2024

The job description is for a customer success role at Freshworks, a company that provides cloud-based software for customer support, sales, and IT service management. The role involves working with top-tier customers to ensure they are successful in adopting Freshworks products and achieving their business objectives.

Manager - Field Marketing

Company: Freshworks

Location: Bellevue

Posted Aug 17, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are seeking a Field Marketing Manager to join their team in Bellevue, WA. The role requires a strategic thinker with strong execution capabilities and excellent communication skills.

Commercial Counsel UK & EU

Company: Freshworks

Location: Other US Location

Posted Aug 12, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider. The company is committed to providing equal opportunity for all and believes that diversity in the workplace creates a more vibrant and richer work environment.

Senior Director, Finance (GTM)

Company: Freshworks

Location: Bellevue

Posted Aug 17, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for a Senior Director of Finance to lead their financial planning and analysis team.

Vice President, Product Management (Freshservice)

Company: Freshworks

Location: Bellevue

Posted Aug 10, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are seeking a Vice President of Product Management to lead the product strategy for their IT platform, Freshservice.

Lead, Customer Success Enablement

Company: Freshworks

Location: Greater Denver Area

Posted Aug 16, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for a Customer Success Enablement Lead to develop and deliver training programs for their customer success teams.

Channel Account Manager (Benelux territory - Dutch speaking)

Company: Freshworks

Location: Other US Location

Posted Aug 12, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are looking for an individual contributor to manage and expand their strategic partnerships in the Benelux region. The ideal candidate will have experience in strategic partnership management and a proven track record of driving revenue growth.

Lead Software Engineer - Machine Learning (MLOps)

Company: Freshworks

Location: Other US Location

Posted Aug 20, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, marketing, and IT service management. They are headquartered in San Mateo, California, and have a global team operating from 13 locations. The company is featured in global national press and has been recognized as a Best Place to Work in San Francisco and Denver.

Director - Marketing Operations (Email Marketing)

Company: Freshworks

Location: Other US Location

Posted Aug 19, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are seeking a Director of Email Lifecycle Marketing to lead their email marketing strategies and campaigns.

Channel Account Manager (DACH territory - German speaking)

Company: Freshworks

Location: Other US Location

Posted Aug 19, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are looking for an individual contributor to manage and expand their strategic partnerships in the DACH region. The job requires a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills.

Frequently Asked Questions

What’s it like to work at Freshworks?
Freshworks fosters a collaborative, growth‑oriented culture with flat hierarchies, remote‑first flexibility, and a focus on customer impact. Employees regularly participate in hackathons, continuous learning programs, and community outreach. The company rewards innovation through quarterly innovation awards and offers comprehensive benefits, including health coverage, unlimited PTO, and equity options.
What types of positions are available at Freshworks?
Freshworks has 602 open roles spanning software engineering, product, data science, design, sales, marketing, customer success, finance, HR, and legal. Positions range from entry‑level developer to senior product manager, and many roles support the company’s global expansion into new markets.
How can I stand out as an applicant for Freshworks?
Tailor your resume to highlight quantifiable impact, such as improving feature adoption by X% or reducing support ticket volume by Y%. Demonstrate cultural fit by aligning with Freshworks’ values of customer obsession, teamwork, and continuous learning. Include a concise cover letter that explains why you’re excited to solve real‑world customer problems at a fast‑growing SaaS company.

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