Jobs at Freshworks
447 open positions
Director - Global Events
Company: Freshworks
Location: Bellevue
Posted Jun 05, 2024
Freshworks, a global software company based in San Mateo, California, is seeking a Director of Global Events. The role involves managing end-to-end event planning, including internal and customer-focused conferences, and aligning with branding and messaging strategies. The ideal candidate should have 13+ years of experience in global events management in the software industry. The role offers a competitive pay range and comprehensive benefits, including medical, dental, vision, disability, and life insurance, flexible time off, and wellness benefits. Freshworks is committed to fostering a diverse and inclusive workplace.
Lead Account Executive CX Solutions
Company: Freshworks Inc
Location: Germany
Posted Apr 30, 2024
Freshworks, a company based in San Mateo, California, is revolutionizing how businesses collaborate with customers and employees through its comprehensive suite of software-as-a-service offerings. The company is seeking an experienced Enterprise Sales professional with 5-7+ years in SaaS sales, including 3-5+ years in selling CX products, to join its new sales strategy for Freshworks CX products. The role involves identifying new CX opportunities, creating an end-to-end sales lifecycle, and selling the Freshworks CX suite of products to 'new logo' customers in the territory. The company offers a range of benefits, including a learning budget, fitness budget, free yoga classes, company-funded insurance, and more. Freshworks is committed to creating a diverse and inclusive workplace.
Manager - Customer Marketing
Company: Freshworks
Location: Greater Denver Area
Posted May 24, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Senior Manager - Customer Marketing. The role involves developing and executing marketing campaigns to drive customer expansion and cross-selling opportunities. The ideal candidate should have 7-10 years of marketing experience, preferably in the software or SaaS industry, and a deep understanding of the buyer journey and demand-focused content strategy. The position requires fluency in marketing analytics, leadership skills, and the ability to work cross-functionally. Freshworks offers competitive compensation, benefits, and a diverse, inclusive work environment.
Manager - Program Management
Company: Freshworks
Location: Greater Denver Area
Posted Apr 25, 2024
Freshworks, a San Mateo-based company, is seeking a Manager - Program Management for Customer Engagement Programs. The role involves spearheading strategic cross-functional initiatives to enhance customer experiences, improve product adoption, retention, and loyalty. The candidate will define operational plans, oversee budgeting, reporting, and cross-functional collaboration. They will also establish KPIs, monitor performance, and offer strategic insights. Qualifications include a Bachelor's degree, 7-10 years of experience in program management or customer engagement, strong understanding of customer lifecycle management, excellent communication skills, and leadership experience. The role is based in Denver, CO, with a pay range of $155,856-$253,266. Freshworks offers comprehensive benefits and is committed to diversity and inclusion.
Director, Business Development
Company: Freshworks
Location: Greater Denver Area
Posted Jun 01, 2024
Freshworks is seeking an organized, detail-oriented, and results-driven people leader to scale the North American Business Development Team. The role involves driving all aspects of the business development strategy, collaborating with cross-functional teams, and hiring, training, and motivating the Business Development Managers to create and qualify opportunities for the high-velocity sales engine.
Lead - Sales
Company: Freshworks
Location: New York City, NY
Posted May 17, 2024
Freshworks, a global company based in San Mateo, California, offers a suite of cloud-based software solutions for businesses, including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is seeking a seasoned sales professional with at least 6 years of experience in managing complex sales cycles, preferably in a high-velocity software sales environment. The ideal candidate should have domain knowledge in SaaS, CSM, CRM, or ITSM, and be proficient in value selling methodologies. The role involves selling the entire Freshworks suite to new customers, managing sales pipelines, and collaborating with other departments. The position is hybrid, requiring an in-office presence 3 days a week in New York, NY. Freshworks is known for its positive work environment, competitive compensation, and commitment to diversity and inclusion.
Manager - Field Marketing
Company: Freshworks
Location: Bellevue
Posted Jun 13, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Field Marketing Manager for its Bellevue, WA office. The role involves developing and executing marketing programs and events to boost awareness, generate leads, and support sales. Key responsibilities include creating field marketing plans, collaborating with cross-functional teams, planning and executing events, driving attendance and lead generation, and measuring program performance. The ideal candidate should have a Bachelor's degree, 7-10 years of field marketing experience, strong project management skills, excellent communication abilities, and a strategic, data-driven mindset. Freshworks offers competitive compensation, benefits, and a diverse, inclusive work environment.
Senior Enterprise Account Executive
Company: Freshworks
Location: Greater Denver Area
Posted May 03, 2024
<p><b>Company Description<b><br >Freshworks makes it fast and easy for businesses to delight their customers and employees We do this by taking a fresh approach to building and delivering software that is affordable quick to implement and designed for the end user Headquartered in<strong> San Mateo California<strong> Freshworks has a global team operating from <strong>13 global locations<strong> to serve more than 65000 companies from startups to public companies that rely on Freshworks softwareasaservice to enable a better customer experience CRM CX and employee experience ITSM <br >Freshworks cloudbased software suite includes <strong>Freshdesk<strong> omnichannel customer support <strong>Freshsales<strong> sales automation <strong>Freshmarketer<strong> marketing automation <strong>Freshservice<strong> IT service desk <strong>Freshchat<strong> AIpowered bots supported by Neo our underlying platform of shared services<br >Freshworks is featured in global national press including CNBC Forbes Fortune Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set Best Value for the Price and Best Relationship<br ><b>Job Description<b><br >This position will be a part of the Enterprise sales organization that focuses on organizations with 18004k employees This is not a management position and is an individual contributor role<br ><p><ul><li>Sell the entire Freshworks suite of products to new logo customers in your territory<li> <li>Tier your accounts and prospect into them alongside your BDR via tailored and relevant outreach campaigns social email and cold calling<li> <li>Build develop and manage your sales pipeline<li> <li>Lead and communicate effectively with other departments such as business development marketing and presales throughout the sales process<li> <li>Travel to customer locations and marketing events as needed<li> <li>Commit to continuous improvement and constant learning<li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>Minimum 5 years experience managing complex lead to close sales cycles preferably in a highvelocity software sales environment with a focus on acquisition of new customers Hunter role<li> <li>Experienced in Value Selling and other key sales methodologies Sandler Challenger Sale BASHO etc<li> <li>Domain knowledge in the field of SaaS CSM CRM or ITSM is highly desirable<li> <li>Consistent overachievement of sales goals in a geographic territory selling complex software solutions<li> <li>Customeroriented extraordinary communication skills high curiosity and an eagerness to learn are musthave traits<li> <li>4year university degree required Bachelors<li> <ul><p><br ><b>Additional Information<b><br >The annual OTE range for this position in Denver is between $183100$297600 Compensation is based on a variety of factors including but not limited to location experience jobrelated skills and level Bonusequity may be available <br >At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business<p>
Corporate Enterprise Account Executive
Company: Freshworks
Location: Greater Denver Area
Posted May 02, 2024
<p><b>Company Description<b><br >Freshworks makes it fast and easy for businesses to delight their customers and employees We do this by taking a fresh approach to building and delivering affordable quick to implement and designed software for the enduser More than 50000 companies from startups to public companies worldwide use Freshworks softwareasaservice to enable a better customer experience CX CRM and employee experience ITSM HRSM<br >Headquartered in San Mateo California Freshworks has a dedicated team operating from 13 global locations to serve customers including Bridgestone Chargebee DeliveryHero ITV Klarna Multichoice OfficeMax TaylorMade and Vice Media<br >Freshworks transforms the way worldclass organizations collaborate with customers and coworkers The suite includes Freshdesk omnichannel customer support Freshsales sales automation Freshmarketer marketing automation Freshservice IT service desk Freshteam HR management system<br ><b>Job Description<b><br >As a Corporate Account Executive with Freshworks you will be part of our High Velocity Team HVT driving revenue growth in North America Your primary responsibility will be to cultivate and develop business opportunities within assigned accounts focusing on accelerating sales of multiple Freshworks product lines to enterprise clients <br ><strong>Daytoday youll <strong><br ><p><ul><li>Assist a team of 5 to 7 Account Executives to close deals <li><li>Drive a sales cycle from prospecting to closing average cycle <li><li>Qualify prospects business goals and position Freshworks product as an optimal solution<li> <li>Partner with Account Executives to close new business at or above quota level<li> <li>Build and document quotes process orders and compile customer history in CRM<li> <li>Facilitate sales cycle with individual buyers and program sponsors<li> <li>Prepare and deliver internal business reviews to your line manager<li> <ul><p><br ><strong>Please note this is a hybrid role with onsite expectations of 3xweek TueThur from our Denver CO office<strong><br ><b>Qualifications<b><br ><p><ul><li>At least 2 years of experience working with selfsourced or passive leads<li> <li>1 year of net new closing experience preferred<li> <li>Basic understanding of the SaaS software market and primary competitors <li> <li>Bachelors degree in business marketing or related field <li> <ul><p><br ><b>Additional Information<b><br ><strong>Colorado Pay Range<strong> This role offers an OTE base+commissions of $100000 $115000<br >Compensation is based on a variety of factors including but not limited to location experience jobrelated skills and level<br >At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business<p>
Business Development Representative
Company: Freshworks
Location: Greater Denver Area
Posted Jun 04, 2024
Freshworks, a company based in San Mateo, California, specializes in creating affordable, user-friendly software for businesses. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized globally and has received numerous awards. As a Business Development Representative, you'll identify potential clients, conduct outreach, and assist in converting prospects into customers. The role requires 1-2 years of experience in business development or sales, excellent communication skills, and the ability to work in a fast-paced environment. Freshworks offers comprehensive benefits, professional growth opportunities, and a supportive team atmosphere.
Senior Director, Finance (GTM)
Company: Freshworks
Location: Bellevue
Posted Jun 05, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Senior Director of Finance to lead the annual financial planning process for Sales & Marketing. The role involves driving FP&A activities, providing data-driven decision support, and leading a team of finance professionals. The ideal candidate should have a Bachelor's or Master's degree in Finance, 10+ years of progressive experience in financial planning & analysis, and a strong understanding of corporate finance concepts. The role is hybrid, requiring onsite presence 3 times a week. Freshworks offers competitive compensation, benefits, and a commitment to diversity and equal opportunity.
Manager - Customer Onboarding (Engagement Manager)
Company: Freshworks
Location: Greater Denver Area
Posted Jun 13, 2024
Freshworks, a global company based in San Mateo, California, offers a suite of cloud-based software for customer and employee experience. The Engagement Manager role involves managing SaaS implementation projects, coordinating with various teams, and ensuring customer satisfaction. The ideal candidate should have extensive experience in SaaS project management, IT project management, and excellent communication skills. Freshworks is recognized by global press and has received top ratings from TrustRadius and G2. The company values diversity and equal opportunity.