Jobs at GuideWell
371 open positions
IT Program Manager- SAFe Solution Train ( Remote)
Company: GuideWell
Location: Remote
Posted Dec 16, 2023
Annualized Salary Range: $102,000 - $165,800 Typical Annualized Hiring Range: $102,000 - $127,500 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. Benefits for intern, part-time and seasonal employees may differ. To support your wellbeing, comprehensive benefits are offered. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, Short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan includes employer contribution and employer match; Paid time off, volunteer time off, and 11 holidays Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities. Expert knowledge in various Project Management and Product Development concepts, methodologies and processes. Proven leadership ability including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness. Benefits may vary based on the state in which work is performed.
Principal IT Enterprise Solutions Architect (Remote)
Company: GuideWell
Location: Remote
Posted Dec 19, 2023
The Principal IT Enterprise Technical Solutions Architect is a crucial role responsible for driving company-wide technology architecture. This position requires extensive experience in IT projects, healthcare/insurance industry, and strong communication skills. The role involves evangelizing technology, serving as a subject matter expert, benchmarking strategies, and executing enterprise-wide IT strategy. The ideal candidate should have a Bachelor's degree, experience in healthcare insurance, and strong leadership skills. Florida Blue offers comprehensive benefits, competitive pay, and opportunities for incentive compensation.
Account Management Specialist I
Company: GuideWell
Location: Jacksonville, FL
Posted Dec 08, 2023
Typical Annualized Hiring Range: $55,800 - $69,800 Annualized Salary Range: $55,800 - $90,700 Final pay will be determined within the boundaries of the budget, consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. Benefits for intern, part-time and seasonal employees may differ. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance Income protection benefits: life insurance, Short- and long-term disability programs Leave programs to support personal circumstances Retirement Savings Plan includes employer contribution and employer match Paid time off, volunteer time off, and 11 holidays Additional voluntary benefits available; and a comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. What We Offer As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. Salary To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities. To assist with enrollment, implementation, conservation and renewal phases of the sales process. Benefits may vary based on the state in which work is performed. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
IT Scrum Master - Irving, Texas
Company: GuideWell
Location: Dallas-Fort Worth, TX
Posted Feb 23, 2024
<p><strong>Get To Know Us<strong> <p> <p>WebTPA a GuideWell Company is a healthcare thirdparty administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans <p> <p><strong>What is your impact<strong> <p> <p>The IT Scrum Master is responsible for guiding the team in developing the solution using Agile practices for medium to high complexity initiatives from initiation through release Run key Agile ceremonies including daily standup meetings backlog grooming sprint planning sprint reviewsdemos and sprint retrospectives The Scrum Master will utilize the Sr Scrum Master for SME knowledge Create and maintain the appropriate channels for open communication within the scrum team to create a trusting and safe team environment Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues Protect the team from outside distractions Remove obstacles in order to continue to deliver <p> <p><strong>Location<strong> <p> <p>This is an inoffice position 8500 Freeport Pkwy Irving Texas 75063 <p> <p><strong>What Will You Be Doing <strong> <p> <ul><li>The essential functions listed represent the major duties of this role additional duties may be assigned<li> <li>Facilitate scrum ceremonies such as daily stand up meetings backlog grooming sprint planning sprint reviewsdemos and sprint retrospectives 20<li> <li>Assist the scrum team to become a selforganized crossfunctional and highly efficient team that delivers highquality products 15<li> <li>Facilitate documenting and executing the teams continuous improvement plan based on retrospectives 15<li> <li>Clarify deliverables and assignments and remove impediments 20<li> <li>Provide leadership with metrics necessary to make decisions 15<li> <li>Determine ways to improve throughput velocity and allow the team flexibility to selfmanage themselves especially on items identified from the retrospective 15<li> <ul><p><strong>What You Must Have<strong> <p> <p>4+ years related work experience leading Agile Scrum projects <p> <p>Related Bachelors degree or additional related equivalent work experience Computer Science or Information Technology <p> <p><strong>What We Prefer<strong> <p> <p>Experience utilizing the CA Agile Rally tool <p> <p><strong>What We Can Offer YOU<strong> <p> <p>To support your wellbeing comprehensive benefits are offered As a WebTPA employee you will have access to <p> <ul><li>Medical dental vision life and global travel health insurance<li> <li>Income protection benefits life insurance Short and longterm disability programs<li> <li>Leave programs to support personal circumstances<li> <li>Retirement Savings Plan includes employer contribution and employer match<li> <li>Paid time off volunteer time off and 11 holidays<li> <li>Additional voluntary benefits available and a comprehensive wellness program<li> <ul><p>Employee benefits are designed to align with federal and state employment laws Benefits may vary based on the state in which work is performed Benefits for interns and parttime employees may differ <p> <p>We are interested in every qualified applicant who is eligible to work in the United States However we are not able to sponsor VISAs <p> <p><strong>General Physical Demands<strong> <p> <p>Sedentary work Exerting up to 10 pounds of force occasionally to move objects Jobs are sedentary if traversing activities are required only occasionally <p> <p>We are an Equal OpportunityProtected VeteranDisabled Employer committed to creating a diverse inclusive and equitable culture for our employees and communities<p>
Bundled Payment Program Assoc - Irving, Texas
Company: GuideWell
Location: Dallas-Fort Worth, TX
Posted Mar 10, 2024
<p><b>Get To Know Us<b> <p> <p>WebTPA a GuideWell Company is a healthcare thirdparty administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans <p> <p><b>What is your impact<b> <p> <p>The Bundled Payment Program Associate is responsible for working directly with clients to ensure superior support and delivery of unique health benefit programs Provides daily client support as well as regular reviews of business processes product performance metrics identification of potential opportunities and enhancements to the product line Develops and maintains highly effective clientprovider partner relationships while delivering high quality customer service to members participating in Bundled Payment Programs <p> <p><strong>Location <strong> <p> <p>In office at 8500 Freeport Pkwy Irving Texas 75063 <p> <p><b>What Will You Be Doing <b> <p> <p>The essential functions listed represent the major duties of this role additional duties may be assigned <p> <ul><li>Serves as initial point of contact for daily client interactions with client contacts Develops strong relationships with client contacts to inspire trust confidence and ongoing partnership and collaboration <p>Assists with the timely preparation of client agreements including administrative service agreements scope of work documents business associate agreements and plan documents <p> <p>Contributes to department leaderships business development efforts by assisting with presentation and proposal development RFP questionnaire responses and inperson participation in sales meetings <p> <p>Prepares and assists with the presentation of clientfacing documents including process workflows project updates and report packages and track deliverables resulting from these meetings <p> <p>35<p><li> <li>Supports efficient and effective workflows accurate reporting industry best practices and adherence to legal requirements <p>Receives claims detail from client contacts reviews for accuracy and coordinates with internal teams including Eligibility MailroomData Entry and Finance to ensure timely and accurate processing of all claims <p> <p>Documents department processes and procedures updating documentation on a regular basis <p> <p>Provides quality assurance support to Program Manager to ensure accuracy of reporting communications and process documentation <p> <p>Assists Program Manager in managing daytoday client requests report development and meeting scheduling <p> <p>30<p><li> <li>Responds to client inquiries promptly accurately and concisely acknowledging and building expectations for resolution Quickly addresses each reported issue evaluating the relative urgency and escalating as necessary <p>Escalates urgent or complex member and client issues to the Program Manager in a timely manner and assist with developing solutions to issues <p> <p>Actively participates in weekly team meetings to communicate project status report on member updates help Program Manager prioritize efforts and assist with identifying potential upcoming challenges <p> <p>Engages with others on the team to maintain a full understanding of the volume challenges and successes of member client and provider interactions Participates in feedback loop discussions and provide recommendations for process improvement on a regular basis <p> <p>15<p><li> <li>Serves as Care Concierge Member Advocate to directly help members navigate the programs administered by WebTPA Outlines the program to members who make outreach either through telephone or email books required travel for participating members supports them through their entire their surgical journey and documents all relevant interactions for tracking purposes Engages via phone and email with healthcare provider contacts as well in support of the member experience 10<li> <li>Maintains a strong understanding of WebTPAs Bundled Payment Program service offerings including the unique aspects of each clients setup <p>Continually monitors industry news and developments specifically as it relates to trends and innovations in bundled payment protocols and methodologies Centers of Excellence programs and travel benefits <p> <p>10<p><li> <ul><p><b>What You Must Have<b> <p> <ul><li>2+ years related work experience in Client Services Customer Service or Claims functions<li> <li>High school diploma or GED required<li> <li>Extensive experience and a high level of proficiency in Microsoft Office applications including Outlook Word PowerPoint and Excel<li> <li>Strong verbal and written communication skills ability to tailor communications based on audience and business objectives<li> <li>Strong teamwork and collaboration skills especially in crossfunctional teams<li> <li>Ability to maintain confidentiality and compliance with HIPAA requirements<li> <li>Strong customer service skills<li> <li>Ability to work independentlyautonomously and proactively as well as collaboratively as a team member<li> <li>Ability to maintain a high level of energy enthusiasm eagerness to learn and passion for client advocacy and service<li> <li>Strong attention to detail and commitment to accuracy<li> <li>Ability to prioritize independently on a regular basis and access appropriate resources to identify and address priority conflicts as necessary<li> <ul><p><b>What We Prefer<b> <p> <ul><li>Bachelors degree in a related field Concentration in Business Communications or related field<li> <li>Detailed knowledge of general TPA operations and all product components supporting Health Benefit Plans including Claims Customer Service Client Accounting Information Technology Healthcare Spending Accounts Care Management Pharmacy Benefit Management and HIPAA <li> <ul><p><b>What We Can Offer YOU<b> <p> <p>To support your wellbeing comprehensive benefits are offered As a WebTPA employee you will have access to <p> <ul><li>Medical dental vision life and global travel health insurance<li> <li>Income protection benefits life insurance Short and longterm disability programs<li> <li>Leave programs to support personal circumstances<li> <li>Retirement Savings Plan includes employer contribution and employer match<li> <li>Paid time off volunteer time off and 11 holidays<li> <li>Additional voluntary benefits available and a comprehensive wellness program<li> <ul><p>Employee benefits are designed to align with federal and state employment laws Benefits may vary based on the state in which work is performed Benefits for interns and parttime employees may differ <p> <p><b>General Physical Demands<b> <p> <p>Sedentary work Exerting up to 10 pounds of force occasionally to move objects Jobs are sedentary if traversing activities are required only occasionally <p> <p><b>PhysicalEnvironmental Activities<b> <p> <p>Must be able to travel to multiple locations for work ie travel to attend meetings events conferences Occasionally <p> <p>We are an Equal OpportunityProtected VeteranDisabled Employer committed to creating a diverse inclusive and equitable culture for our employees and communities<p>
Senior Cybersecurity Threat Analyst (Cloud)- Remote
Company: GuideWell
Location: Jacksonville, FL
Posted Dec 16, 2023
Proficiency with database security and tools used to administer security within the various databases, e.g., UDB, DB2, SQL, Oracle, etc. Ability to communicate technical information clearly and articulately, to all levels and audiences within the company Understanding of the systems development life cycle Advanced analytical thinking, problem solving, quantitative analysis ability Must have an advanced understanding of Information Security concepts, protocols, industry best practices, and regulatory requirements Must have advanced proficiency with Active Directory groups and user accounts, Windows folder structures and folder security Proficiency with Windows skills are required, e.g., Windows Explorer, Word, Excel, PowerPoint, Outlook, etc. We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities Ability to adapt to a rapidly changing IT Security landscape and quickly identify new trends and industry changes High critical thinking skills required to evaluate complex, multi-sourced security intelligence information, analyze, and confirm root cause, an independently identify mitigation alternatives and solutions that safeguard our technical environment. Leads remedial activities as the result of audit findings Defines scope of operational initiatives and adjusts priorities to support workload Provides subject matter expertise, leadership, and guidance to work teams and end users on security policies, standards, procedures, and processes Investigates business processes to understand and implement security requirements weighing business needs and security risks and resolving issues Research solutions and work with vendors to enhance Security Monitoring Program Develops training content as needed Design, monitor, and build alerting capabilities for our systems and tools Correlates and analyzes threat data from various sources Independently conducts industry research and technical evaluation of all-sources and vendor supplied intelligence--with specific emphasis on network operations and advanced and sophisticated cyber tactics, techniques, and procedures Subject matter expert in the detection and identification of cyberattack signatures, tactics, techniques, and procedures associated with advanced threats Leading assessments and development of cyber threat profiles of current events based on collection, research, and analysis of open-source information Required Experience: 3+ years of related work experience working with Cloud technologies (Oracle, AWS, Azure, Google), preferably within Cloud security, logging, monitoring, and alerting 6+ years' experience in IT Security or combination of IT related fields CISSP (or attainable with 6 months of employment) or CEH, CISM, etc. is a plus Bachelor's degree or equivalent experience Preferred Experience/ Qualifications Experience w/ Cloud logging, monitoring, and multi-provider security monitoring, including CASB Experience performing SIEM rule development Strong math and/or statistical analysis experience Strong knowledge of network communications Demonstrated success in detailed documentation General Physical Demands Exerting up to 10 pounds of force occasionally to move objects Jobs are sedentary if traversing activities are required only occasionally. Hands on experience with security architecture, security infrastructure including security firewalls, data loss prevention, encryption, and end point protection appliances tools, and controls with specific demonstrated experience in proactive detection of advanced cyberattacks and/or threats Proven success in information threat analysis and detection concepts and principles and impact Experience working and managing vendor performance and service level agreements Demonstrated success in regularly communicating highly complex technical information clearly and articulately for all levels and audiences. Essential functions: Participates in design, implementation, of logging and monitoring processes across various cloud environments Tracks and documents security issues and requests, actively monitors work queue. Lead efforts, oversee work results, provide formal training and serve as a technical resource for Information Security team members. They will independently develop, maintain, and implement comprehensive information security monitoring programs including defining security policies, processes and standards for large and complex environments.
Manager - Retention & Administration
Company: GuideWell
Location: Jacksonville, FL
Posted Feb 20, 2024
<p><b>What Is Your Impact<b> <p> <p>Florida Blues mission is to help people and communities achieve better health The Company fosters a work environment of respect integrity inclusion imagination courage and excellence <p> <p>This Retention amp Administrative Manager position works within the Sales Account Management Area which is part of the Sales Operations organization This position will manage a team of Account Managers whose core function is to build strengthen and maintain strong relationships with MidMarket Large Public Sector and National Account Groups and their respective Sales Agencies ultimately enhancing sales and customer retention <p> <p>The work will entail overseeing operational performance leading issue identification and resolution to enhance the salesrenewal process This would include resolving customer pain points and ultimately meetingexceeding the expectations of our clients and their decision makers <p> <p><b>Important Information<b> <p> <p>Candidate must reside in Jacksonville Florida andor the direct surrounding areas and have an active FL Health Insurance License <b>or<b> will obtain one within 90 days of hire Some travel throughout the Jacksonville and direct surrounding areas is a requirement of this role All travel expenses are covered by the company Please note a motor vehicle report will be run as a part of the Recruitment Process <p> <p><b>What Are Your Key Responsibilities<b> Directing Provide sales organization with the support and guidance necessary to effectively meet salesretention goals <p> <p>o Lead and manage processes relative to the implementation of new accounts and retention <p> <p>o Lead the effort to achieve sales and retention goals by contributing to the development of Account Management Plans and implementation of tactical Account Service plans for all assigned accounts <p> <p>o Support achievement of market goals by contributing to the planning for resources necessary to achieve the goals <p> <p>o Facilitate and coordinate multiple projects and tasks with external business partners and internal organizational partners <p> <p>o Effectively manage employees while maintaining a high level of employee motivation <p> <p>o Identify trends to eliminate barrierspain points to improve the customer experience through relationship building facilitating coordinating and interfacing with internal and external business partners Determining Sales Effectiveness Measure sales and customer service performance against goals take corrective action as necessary Monitor measure evaluate change modify <p> <p>o Identify monitor coordinate manage and maintain an operation conducive to optimum productivity through the development of department standards policies procedures workflows quality audits turnaround time etc <p> <p>o Monitor and evaluate the activities of staff to identify process improvement opportunities <p> <p>o Facilitate and support change management according to operational goals <p> <p>o Monitor and evaluate the effective use of budgeted resources Developing Recruit select hire educate train and develop people internal and external and provide them with the necessary tools to effectively meet sales and retention goals Designing determine the overall organizational structure to implement strategy including roles and responsibilities in the sales Account Management function <p> <p>o Align staff and activities to implement and support the Sales Account Management objectives Defining Create strategy and processes to direct the organizational staff to meet established goals <p> <p><b>What Is REQUIRED<b> 5+ years related work experience Experience Details Preferred SalesService in a Health Care or Managed Care Industry 2+ years direct supervisorymanagement experience Related bachelors degree or additional related equivalent work experience Business Administration Management or Health Care Management Desirable Currently active FL Health Insurance License or ability to obtain within 90 days of hire Florida Drivers License and reliable transportation upon hire Broad knowledge of Federal Regulations as related to HMO PPO traditional and Medicare programs this includes HIPAA COBRA ERISA etc Broad knowledge of <p> <p>o State Regulations regarding group conversion and retiree benefits <p> <p>o Group and individual employee option choices life insurance Understanding of group underwriting Knowledge of BCBSF products services and managed care capabilities <p> <p><b>What Is PREFERRED<b> Microsoft Office Tools or Suite Minimum 5 years related industry Preferred SalesService in a Health Care or Managed Care Industry <p> <p><b>General Physical Demands<b> <p> <p>Sedentary work Exerting up to 10 pounds of force occasionally to move objects Jobs are sedentary if traversing activities are required only occasionally <p> <p><b>PhysicalEnvironmental Activities<b> <p> <p>Must be able to travel to multiple locations for work ie travel to attend meetings events conferences <p> <p>May occasionally be exposed to outdoor weather conditions of cold heat wet and humidity <p> <p>May occasionally be exposed to outdoor or warehouse conditions of loud noises vibration fumes dust odors and mists <p> <p>Must be able to occasionally ascend and descend ladders stairs or other equipment <p> <p><b>What We Offer<b> <p> <p>As a Florida Blue employee you will thrive in our Be Well Work Well GuideWell culture where being well as an individual and working well as a team are both important in serving our members and communities <p> <p>To support your wellbeing comprehensive benefits are offered As an employee you will have access to Medical dental vision life and global travel health insurance Income protection benefits life insurance Short and longterm disability programs Leave programs to support personal circumstances Retirement Savings Plan includes employer contribution and employer match Paid time off volunteer time off and 11 holidays Additional voluntary benefits available and A comprehensive wellness program <p> <p>Employee benefits are designed to align with federal and state employment laws Benefits may vary based on the state in which work is performed Benefits for intern parttime and seasonal employees may differ <p> <p>To support your financial wellbeing we offer competitive pay as well as opportunities for incentive or commission compensation We also conduct regular annual reviews with pay for performance considerations for base pay increases <p> <p>Annualized Salary Range$74200 $120500 <p> <p><b>Typical Annualized Hiring Range $74200 $92700<b> <p> <p><b>Final pay will be determined with consideration of market competitiveness internal equity and the jobrelated knowledge skills training and experience you bring <b><p> <p>We are an Equal OpportunityProtected VeteranDisabled Employer committed to creating a diverse inclusive and equitable culture for our employees and communities<p>
Mid Market Account Executive - Real (North, FL)
Company: GuideWell
Location: Jacksonville, FL
Posted Dec 18, 2023
The job posting is for a Mid-Market Account Executive at Florida Blue, responsible for renewals of clients, developing strategies, and building relationships. The role requires frequent travel, a valid State Driver's License, and a Health and Life Insurance license. The company offers competitive pay, benefits, and a diverse, inclusive culture.
Senior IT Application Architect - Remote
Company: GuideWell
Location: Remote
Posted Dec 11, 2023
To support your wellbeing, comprehensive benefits are offered. Benefits for intern, part-time and seasonal employees may differ. Annualized Salary Range: $121,300 - $197,100 Typical Annualized Hiring Range: $121,300 - $151,600 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, Short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan includes employer contribution and employer match; Paid time off, volunteer time off, and 11 holidays Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. Claims domain experience and knowledge. We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities. Highly adept at consulting, negotiating, communicating, consensus building, presentation and facilitation, as well as innovating and thinking beyond established standards and processes Related Bachelor's degree or additional related equivalent work experience IT related field or equivalent work experience What is Preferred:• Broad knowledge of application suite required to support business area needs General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Maintains operational, architectural and design documentation including procedures, task lists, and business area architecture blueprints.
Enterprise Strategy Manager
Company: GuideWell
Location: Jacksonville, FL
Posted Feb 28, 2024
<p>The Enterprise Strategy Manager role will partner directly with department and executive level leadership to help some the complex challenges facing GuideWell as an Enterprise This role will focus on the identification of enterpriselevel challenges and opportunities including strategy business development and growth initiatives The incumbent will partner with department leadership subject matter experts finance and corporate development to support key Enterprise projects and initiatives In addition this role will support leadership decisionmaking by supporting the development distillation and analysis of our Enterprise strategy leveraging internal and external expertise to make connections and augment relevance to current industry dynamics <p> <p><strong>Job duties include but are not limited to <strong> Develops and delivers clear and concise communications with supporting data and recommendations to enable organizational understanding around key strategies positions and strategic issues Owning development of highquality deliverables accurate visually appealing logically structured and formatted such as scorecards landscape assessments strategies business cases and business unit overview presentations Supports and facilitates enterprise strategy development business unit strategy alignment and deepdive analysis surrounding key industrystrategic questions Contributes to the enablement and provision of dataintelligence frameworks key questions and meeting facilitation with key executives to drive definition and alignment around the how and execution for key strategies Engages with senior team members to progress enterprise and business needs defining and providing recommendations to leadership to advance key workstreams including the ability to leverage intelligence to align with leaders on the rationale and execution behind key strategies Anticipates key challenges and obstacles in project work developing strategies to mitigate barriers across the enterprise partnering with leadership to establish positive working relationships with team members and business partners to advance workflows Advanced critical and analytical skills with an ability to develop and mentor junior level talent to improve skillset Demonstrated success in developing insights from data and research with the ability to work collaboratively with business partners to translate insights into action that will impact GuideWell as an enterprise Excellent oral and written communication skills with the ability to act in a consultative role with key business leaders from across the enterprise Outstanding interpersonal skills with the ability to package results and present ideas clearly persuasively and with consultant like quality Lead and support key enterprise strategic initiatives with roles varying dependent on sizescope of initiative but will include elements of indirect team leadership problem solving project management communication and implementation support on a smallsized project scale Defines enables or contributes to strategic intelligence needs across enterprise business units and key functional areas to support achievement of business objectives Acts as a consultant to various groups across the Enterprise supporting strategic intelligence analysis and facilitating insight generation <p> <p><strong>Job Requirements<strong> 7+ years related work experience Experience Details Management or strategy consulting corporate strategy development or implementation or corporate development mergersacquisition equity research Related Bachelors degree or additional related equivalent work experience Exceptional interpersonal analytical and presentation development leadership skills Experience in implementation and execution of large enterprisewide initiatives and processes underscored by strong critical thinking Proven success designing developing and delivering highquality solutions for strategy enterprisewide transformation andor innovation projects Strong written and verbal presentation communication skills that effectively convey complex issues packaging insights into an executive ready package to aid in rapid decisionmaking Indepth working knowledge of the health care operating environment with experience in health care specifically focused on health insurance and clinical asset operations Direct exposure in health care strategy development and implementation spanning multiple business functions and segments of the business including product development pricing analytics and competitive intelligence Proficiency in Microsoft PowerPoint Excel and Access with ability to develop and contribute to consultantlike quality content for leadership Strong desire to learn new areas of the business that are not immediately aligned to this role while building relationships across multiple organizations without direct authority Experience in financial modeling and strong knowledge of financial statements NAIC GAAP Ability to collaborate influence and present to senior leadership in a clear and succinct manner <p> <p><strong>Preferred<strong> Advanced degree such as MBA MPA MPH or MHA Significant knowledge and experience associated with the health care industry including commercial and government market segments along with an understanding of the Puerto Rican health care ecosystem <p> <p>General Physical Demands <p> <p>Sedentary work Exerting up to 10 pounds of force occasionally to move objects Jobs are sedentary if traversing activities are required only occasionally <p> <p>PhysicalEnvironmental Activities <p> <p>Must be able to travel to multiple locations for work ie travel to attend meetings events conferences Occasionally <p> <p>What We Offer <p> <p>As a Florida Blue employee you will thrive in our Be Well Work Well GuideWell culture where being well as an individual and working well as a team are both important in serving our members and communities <p> <p>To support your wellbeing comprehensive benefits are offered As an employee you will have access to <p> <p>Medical dental vision life and global travel health insurance <p> <p>Income protection benefits life insurance Short and longterm disability programs <p> <p>Leave programs to support personal circumstances <p> <p>Retirement Savings Plan includes employer contribution and employer match <p> <p>Paid time off volunteer time off and 11 holidays <p> <p>Additional voluntary benefits available and <p> <p>A comprehensive wellness program <p> <p>Employee benefits are designed to align with federal and state employment laws Benefits may vary based on the state in which work is performed Benefits for intern parttime and seasonal employees may differ <p> <p>To support your financial wellbeing we offer competitive pay as well as opportunities for incentive or commission compensation We also conduct regular annual reviews with pay for performance considerations for base pay increases <p> <p>Annualized Salary Range $96000 $156000 <p> <p>Typical Annualized Hiring Range $96000 $120000 <p> <p>Final pay will be determined with consideration of market competitiveness internal equity and the jobrelated knowledge skills training and experience you bring <p> <p>We are an Equal OpportunityProtected VeteranDisabled Employer committed to creating a diverse inclusive and equitable culture for our employees and communities<p>
Manager Software Development
Company: GuideWell
Location: Dallas-Fort Worth, TX
Posted Dec 15, 2023
(10%) Ensures adherence to practices, procedures, precedents, policy and senior leadership direction (10%) Provides recommendations, promotes, and implements code standardization. (5%) Qualifications Required Work Experience 5+ years related work experience. (10%) Influences, interacts and makes decisions impacting across assigned disciplines, capabilities, services, technologies, domains or systems. (10%) Collaborates decisions with senior IT leadership. Jobs are sedentary if traversing activities are required only occasionally. (10%) Act as a strong advocate and change agent for the Agile/Scrum process. We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities. Additional Preferred Qualifications Healthcare industry experience Experience mentoring and coaching other leaders General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Required Management Experience 3+ years direct supervisory/management experience Required Education Related Bachelor's degree or additional related equivalent work experience IT-related field Additional Required Qualifications Highly refined communication skills including ability to negotiate, build consensus, clearly articulate to technical and non-technical audiences, communicate difficult messages in a professional and productive manner, excellent presentation and facilitation competence and ability to represent IT as a leader in cross-functional discussions/initiatives Strong knowledge of and experience with SDLC Ability to build trust and strategic partnerships with assigned business area contacts, project teams and leadership to facilitate two-way communication Ability to understand overall IT strategy and apply/implement IT strategy in assigned projects/initiatives Expert-level ability to communicate highly complex technical information clearly and articulately at all levels and audiences Deep, thorough understanding of business processes being supported Successful experience leading people High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Passionate advocate of Agile best practices and tools. (35%) Proactively identifies, implements and manages process improvements and agile solutions within functional area.
Senior Product Owner (IT BSA) - Remote
Company: GuideWell
Location: Remote
Posted Mar 15, 2024
<p>The Senior IT Business Systems Analyst helps client areas achieve their objectives by serving as a resource across functional boundaries and business areas in the analysis of business and user needs application of technology solutions <p> <p><b>What are the Key Responsibilities<b> <p> <ul><li>Drives business architecture design including Business Process capability roadmap development and strategy development for the domain <li> <li>Responsible for leadingfacilitating business and functional requirements gathering and determining technical impacts <li> <li>Leads the development of system related documentation that includes flow charts work flow tables mapping documents integration specifications and provides system training <li> <li>Provides oversight for the development of user acceptance criteria test plans and test cases Oversees functionaluser testing User Acceptance Testing and accountable for user sign off of changes<li> <li>Developing User Stories and Acceptance Criteria Prioritizing and refining the product backlog which involves creating and ordering backlog items such as features user stories and bug fixes<li> <li>Managing the Product Backlog Prioritizing and refining the product backlog which involves creating and ordering backlog items such as features user stories and bug fixes<li> <li>Stakeholder Engagement Communicating with stakeholders to gather requirements provide updates and manage expectations<li> <li>Collaborating with Development Teams working closely with development teams to ensure they understand the backlog priorities and the larger goals of the product <li> <li>Participating in Agile Ceremonies Attending and actively participating in Agile ceremonies such as sprint planning reviews retrospectives and daily standups<li> <li>Ensuring Quality Overseeing the development process to ensure the final product meets quality standards and fulfills customer needs<li> <li>Roadmap Planning and UpdatingCreating and regularly updating the product roadmap to communicate the direction and progress of the product<li> <li>Understand ITSM Practices Familiar with ITIL practices such as Change Incident etc<li> <ul><p><b>What is Required<b> <p> <ul><li>5+ years related work experience in Application development andor systems analysis role<li> <li>Experience with enterprise IT Service Management Platforms like BMC Helix Ivanti and ServiceNow<li> <li>Experience coordinating activities and deliverables of matrixed teams through software development frameworks Indepth knowledge agile processes and principles<li> <li>Demonstrated success in managing team work effort including managing timelines risks and recommendations on keeping project on track<li> <li>Proven ability to dive deep into issues with the goal to deliver solutions in fast paced evolving environment<li> <li>Proven track record of working with various stakeholders from issue identification to issue resolution<li> <li>Handson experience with agile management tools like Jira or Rally SAFe framework<li> <li>Strong understanding of integration points of assigned businesssystems and processes and highly experienced in requirement gathering methodologies and the SDLC<li> <li>Proven leadership abilities including effective knowledge sharing conflict resolution facilitation of open discussions fairness and displaying appropriate levels of assertiveness<li> <li>Understanding of a variety of architecture standards and ability to apply them in their design work<li> <li>Ability to communicate highly complex technical information clearly and articulately for all levels and audiences<li> <li>High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy and demonstrated negotiation skills and ability to build relationships<li> <li>Excellent communication skills including ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge base<li> <li>Related Bachelors degree or additional related equivalent work experience IT related field<li> <ul><p><b>What is Preferred<b> <p> <ul><li>LeanSix Sigma certification or Product Owner certification<li> <li>Business knowledge of Florida Blue or other healthcare industry <li> <li>ITIL version 3 or 4 Certification<li> <ul><p>General Physical Demands <p> <p>Sedentary work Exerting up to 10 pounds of force occasionally to move objects Jobs are sedentary if traversing activities are required only occasionally <p> <p><b>What We Offer<b> <p> <p>As a Florida Blue employee you will thrive in our Be Well Work Well GuideWell culture where being well as an individual and working well as a team are both important in serving our members and communities <p> <p>To support your wellbeing comprehensive benefits are offered As an employee you will have access to Medical dental vision life and global travel health insurance Income protection benefits life insurance Short and longterm disability programs Leave programs to support personal circumstances Retirement Savings Plan includes employer contribution and employer match Paid time off volunteer time off and 11 holidays Additional voluntary benefits available and A comprehensive wellness program <p> <p>Employee benefits are designed to align with federal and state employment laws Benefits may vary based on the state in which work is performed Benefits for intern parttime and seasonal employees may differ <p> <p>To support your financial wellbeing we offer competitive pay as well as opportunities for incentive or commission compensation We also conduct regular annual reviews with pay for performance considerations for base pay increases <p> <p><b>Annualized Salary Range <b>$93700 $152200 <p> <p><b>Typical Annualized Hiring Range <b>$93700 $117100 <p> <p>Final pay will be determined with consideration of market competitiveness internal equity and the jobrelated knowledge skills training and experience you bring <p> <p>We are an Equal OpportunityProtected VeteranDisabled Employer committed to creating a diverse inclusive and equitable culture for our employees and communities<p>