Jobs at iHerb

Positions 403

iHerb, founded in 1996, has grown into a leading global e‑commerce platform for health, wellness, and natural products. The company leverages advanced cloud infrastructure, AI‑driven recommendation engines, and data analytics to personalize shopping experiences for millions of customers worldwide. In the tech arena, iHerb is recognized for its scalable microservices architecture, real‑time inventory management, and continuous delivery pipelines that support rapid feature releases.

iHerb’s tech hiring focuses on software engineering, data science, DevOps, and product management roles. Candidates can expect rigorous coding challenges, system design interviews, and a collaborative culture that emphasizes cross‑functional teamwork. The company offers competitive benefits, remote work flexibility, and a data‑first mindset that empowers engineers to experiment with machine learning models for demand forecasting.

Job Transparency provides full salary ranges and employee sentiment scores for every iHerb opening. By reviewing this data, applicants can benchmark compensation against industry averages, gauge team morale, and identify high‑paying roles that match their skill set. The transparency also helps you negotiate confidently and choose positions where your contributions will be valued.

IT Support Specialist I

Company: iHerb

Location: Orange County

Posted Jul 22, 2023

The Information Technology Support Specialist is responsible for performing analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations. They diagnose and resolve problems, maintain hardware and software inventory, and provide guidance to end-users. The role requires excellent verbal and written communication skills, experience with standard helpdesk ticketing tools, and a working knowledge of patch management and software distribution tools. The position offers a competitive pay scale, benefits, and a commitment to diversity and inclusion.

Global Logistics Coordinator- Remote (California)

Company: iHerb

Location: Orange County

Posted Jul 25, 2023

The Global Logistics Coordinator is responsible for resolving shipment transportation and delivery issues on a package level. They stay updated with internal reporting to ensure smooth and timely delivery of all shipments. The coordinator investigates root causes of non-deliverable shipments, leads in developing new processes, identifies areas of improvements, and initiates action plans to reduce customer contacts. They coordinate with iHerb Customer Service team and other internal departments on a daily basis to resolve undeliverable shipments. The coordinator maintains order management discrepancies and communications, resolves undeliverable shipment discrepancies with internal departments, and develops and executes action plans with iHerb Logistics Specialists to prevent future lost, damaged, delayed, or undeliverable shipments. They also perform audit review of logistics processes, monitor logistics current events, and attend team meetings and organizational initiatives.

Project Coordinator (MEGA)

Company: iHerb

Location: Orange County

Posted Jun 26, 2023

None Found

Quality Compliance Specialist

Company: iHerb

Location: Other US Location

Posted Jun 21, 2023

None Found

Packaging Production Artist

Company: iHerb

Location: Remote

Posted Jun 14, 2023

The Packaging Production Artist for House Brands will support all aspects of supplement label production, ensuring brand standards are met. Responsibilities include creating and updating layouts for print and packaging, preparing artwork for the printer, and collaborating with team members. The role requires 3-5 years of design experience in Adobe Creative Suite, excellent organization skills, and proficiency in Adobe Illustrator, Photoshop, and Mac OS. iHerb offers competitive compensation, benefits, and a mission to make health and wellness accessible to all.

Business Intelligence Analyst - Product Analytics

Company: iHerb

Location: Orange County

Posted Jul 25, 2023

The Business Intelligence Analyst at iHerb is responsible for contributing to the reporting and analytics framework. This role involves interacting with various business units to understand analytical needs and delivering reporting, dashboards, and analysis. The ideal candidate should have experience in product and ecommerce analytics. Key responsibilities include collecting, cleaning, and analyzing data, developing and maintaining dashboards, collaborating with cross-functional teams, conducting experiments, communicating complex data findings, and implementing effective business analytics practices. Required skills include proficiency in SQL, business intelligence platforms, and product analytics tools. A growth mindset and excellent communication skills are also essential.

Sr. DevOps Engineer (Remote)

Company: iHerb

Location: Orange County

Posted Jul 26, 2023

iHerb is expanding its global cloud and Kubernetes infrastructure, offering a DevOps engineer role with opportunities to work on exciting projects such as automation and ensuring uptime. The role involves collaborating with Agile teams, overseeing AWS, GCP, and VMWare environments, administering Linux and Windows servers, and creating automated pipelines. The ideal candidate should have at least 5 years of experience in system administration or DevOps, proficiency in scripting languages, and experience with cloud platforms and infrastructure automation tools. iHerb offers competitive compensation, comprehensive benefits, and a mission to make health and wellness accessible to all.

IT Helpdesk Technician II

Company: iHerb

Location: Other US Location

Posted Jun 22, 2023

None Found

Custodian I

Company: iHerb

Location: Other US Location

Posted Jun 17, 2023

The Custodian position at iHerb involves maintaining a clean and safe working environment, including cleaning bathrooms, mopping floors, and removing recycling materials. The role requires familiarity with basic custodial equipment and procedures, and the ability to follow directions. The job is physically demanding, requiring standing, walking, climbing stairs, and lifting up to 25 pounds. iHerb offers a competitive pay scale, comprehensive benefits, and a mission to make health and wellness accessible to all.

Procurement Manager

Company: iHerb

Location: Orange County

Posted Jun 20, 2023

None Found

Product Onboarding Specialist

Company: iHerb

Location: Other US Location

Posted Aug 02, 2023

The Product Onboarding Specialist is responsible for monitoring and analyzing master and transactional data for product creation and maintenance. They ensure data accuracy, completeness, and timely onboarding to meet business goals. The role involves coordinating with various teams, managing product samples, and maintaining reports. The position requires strong data management skills, negotiation abilities, and the capacity to handle multiple tasks in a fast-paced environment. The anticipated pay scale is $65,000-$115,850 USD.

Customer Service Supervisor

Company: iHerb

Location: Orange County

Posted Jun 21, 2023

None Found

Frequently Asked Questions

What is it like to work at iHerb?
Working at iHerb means joining a fast‑moving, data‑centric organization that values employee autonomy and a health‑focused mission. Teams are distributed across North America and Asia, with a strong emphasis on remote collaboration tools and regular hackathons. Employees report high engagement scores, flexible schedules, and access to wellness resources that align with the company's product line.
What types of positions are available at iHerb?
iHerb is hiring across multiple tech tracks: Backend and Frontend Engineering (Java, Python, React), Cloud & DevOps (AWS, Terraform, CI/CD), Data Science & Analytics (SQL, Python, ML), Full‑Stack Development, Mobile (iOS, Android), Product Management, and UX Research. Non‑tech roles include QA Automation, Site Reliability Engineering, and Technical Support Engineering.
How can I stand out as an applicant for iHerb?
Showcase measurable impact from prior projects, such as improving API latency by X% or increasing recommendation accuracy by Y%. Highlight experience with AWS services, containerization, or machine‑learning pipelines. Tailor your cover letter to iHerb’s mission of providing accessible health products and reference relevant product or data projects. Prepare for system‑design interviews by studying large‑scale e‑commerce patterns and be ready to discuss trade‑offs.

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