Jobs at Intercom
49,167 open positions
Customer Success Manager (Spanish Proficiency required)
Company: Intercom
Location: Remote
Posted May 12, 2023
None Found
Customer Support Engineer
Company: Intercom
Location: Chicago, IL
Posted Apr 16, 2023
Intercom is redefining how businesses support their customers using powerful messaging and automation. The company helps more than 25,000 global organizations, including Atlassian, Amazon, and Lyft Business, deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. The company is looking for a support engineer to join their team in Chicago to help customers integrate Intercom into their products, diagnose and report problems, and serve as a bridge between customers and product teams.
Senior Business Systems Analyst
Company: Intercom
Location: Remote
Posted Apr 08, 2023
Intercom is a powerful messaging and automation platform used by over 25,000 global organizations, including Atlassian, Amazon, and Lyft Business. It sends over 500 million messages per month and enables interactions with over 600 million monthly active end users. The company is looking for a Senior Business Systems Analyst to join their GTM Business Systems team.
Customer Support Specialist 1 (Hourly)
Company: Intercom
Location: Chicago, IL
Posted May 06, 2023
None Found
Customer Success Manager
Company: Intercom
Location: Remote
Posted Apr 21, 2023
Intercom is offering a Customer Success Manager position for the LATAM region. The role involves managing accounts, acting as a product expert, partnering with the Sales team, developing new processes, working with R&D, and running implementation projects. The ideal candidate should be fluent in English and Spanish, have 2-3+ years of experience in a customer-facing role, and possess excellent communication skills. The OTE for this role is targeted at $84,100 - $113,600 in Colorado, $89,000 - $120,300 in Washington, and $98,900 - $133,700 in the San Francisco Bay Area.
Senior Director, GTM Systems
Company: Intercom
Location: Remote
Posted Apr 14, 2023
The text discusses Intercom, a company that helps businesses support their customers using messaging and automation. The Go To Market Systems organization is responsible for managing third-party SaaS applications and data sets that power the company's Lead-to-Order processes. The ideal candidate for the role has deep Go to Market systems and data management experience, excellent business acumen, and program management skills. The role involves ensuring the company's core systems are properly designed, evolving and managing them to support growth, and collaborating with IT to ensure SOX compliance. The candidate will also manage, mentor, and recruit for the GTM Applications teams.
Salesforce (CPQ) QA Lead
Company: Intercom
Location: Remote
Posted Apr 11, 2023
Intercom is redefining customer support with powerful messaging and automation. They help businesses like Atlassian, Amazon, and Lyft Business deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. The GTM Systems team is well-positioned to drive real impact in supporting Go To Market teams and creating seamless employee experiences. They are looking for a Salesforce (CPQ) Quality Assurance Lead to manage and lead QA efforts for Salesforce applications, including Salesforce Sales Cloud and CPQ, from lead to quote. The lead will ensure the system accurately converts leads, closes opps, creates quotes, calculates prices, taxes, and discounts. They will work closely with the development team to ensure high-quality software and drive test plan, test case, and test script development and execution.
Business Development Representative
Company: Intercom
Location: Chicago, IL
Posted Apr 03, 2023
Intercom, a company redefining customer support through messaging and automation, is seeking a Business Development Representative. The role involves creating target account lists, generating new business pipeline, and providing excellent customer experiences. Intercom invests in its BDRs, offering opportunities for growth and development. The ideal candidate should have a strong desire to build a sales career, operational excellence, competitive landscape knowledge, prospecting skills, effective communication, a growth mindset, and be results-oriented. Bonus skills include a Bachelor's degree and familiarity with sales tools. Intercom offers competitive benefits and is committed to diversity and equal employment opportunities.
Customer Support Specialist 1 (Hourly)
Company: Intercom
Location: Chicago, IL
Posted May 06, 2023
Intercom is redefining customer support with powerful messaging and automation. The Customer Support team is responsible for onboarding, educating, and supporting customers globally. This is a hybrid role with expectations to work from the office 1-3 days a week and work from home the remaining days. The first 6 months will focus on onboarding, helping customers, and tracking performance. No perfect candidate is needed, and previous experience in a troubleshooting environment is a bonus.