Jobs at Intercom

Positions 49,193

Intercom is a SaaS platform that connects businesses with customers through in‑app messages, live chat, and help centers. It has built a reputation for turning customer support into a proactive marketing channel and for its data‑driven product roadmap.

Intercom hires engineers, product managers, designers, and customer success specialists. Candidates often join a cross‑functional team that emphasizes fast iteration, A/B testing, and a culture of transparency around product metrics.

Job Transparency lists Intercom’s 201 openings with exact salary ranges, employee reviews, and sentiment trends. Having that data upfront lets you compare pay scales, assess benefits, and gauge workplace culture before you submit a résumé.

Director, Financial Systems

Company: Intercom

Location: Remote

Posted Jun 24, 2023

None Found

Billing Operations Specialist

Company: Intercom

Location: Chicago, IL

Posted Jun 21, 2023

None Found

Director, Financial Systems

Company: Intercom

Location: Remote

Posted Jun 24, 2023

None Found

Business Development Representative

Company: Intercom

Location: Chicago, IL

Posted Jun 26, 2023

None Found

Sales Development Representative

Company: Intercom

Location: Chicago, IL

Posted Jul 01, 2023

None Found

Business Development Representative (Spanish Proficiency Required)

Company: Intercom

Location: Chicago, IL

Posted Jul 03, 2023

Intercom is an AI-powered customer service platform that offers a seamless customer experience across automation and human support. They have over 25,000 global organizations using their service, with over 600 million messages sent monthly and interactions with over 800 million monthly active end users. The company was founded in 2011 and is backed by leading venture capitalists. The role of a Business Development Representative involves driving revenue growth, engaging with prospects and customers, and helping them understand the value of Intercom. The company values diversity and is committed to a policy of Equal Employment Opportunity.

Implementation Engineer

Company: Intercom

Location: Chicago, IL

Posted Jul 24, 2023

Intercom is a customer service platform that provides a seamless customer experience. The company is seeking an Implementation Engineer to join their team and assist customers with technical implementation.

Recruiter (12 Month Contract - East Coast)

Company: Intercom

Location: Remote

Posted Jun 23, 2023

None Found

Customer Support Specialist 1

Company: Intercom

Location: Chicago, IL

Posted Jun 26, 2023

None Found

Electrician Mechanic

Company: J&Y Electric and Intercom

Location: New York, NY

Posted Jun 25, 2023

We are currently seeking a full time experience field service Mechanic and who is reliable, understands safety and electrical codes, exercises proper…

Implementation Project Manager

Company: Intercom

Location: Chicago, IL

Posted Jul 24, 2023

Intercom is an AI-powered, automation-first customer service platform that helps businesses deliver fast support, keep customers satisfied, and reduce costs. They have over 25,000 global organizations using their platform, including Atlassian, Amazon, and Microsoft. The company is backed by leading venture capitalists and is seeking an experienced Implementation Project Manager to join their team.

Technical Program Manager, Team Data

Company: Intercom

Location: Chicago, IL

Posted Jun 26, 2023

None Found

Frequently Asked Questions

What’s it like to work at Intercom?
Intercom’s culture is built on openness, remote‑first flexibility, and a fast‑paced product cycle. Employees collaborate across engineering, design, and product teams in short sprints, with frequent town‑hall meetings that share metrics and customer stories. The company values data‑driven decisions and encourages experimentation, so you can propose new features, run A/B tests, and see real impact quickly.
What types of positions are available at Intercom?
Intercom hires across several functional groups: software engineering (frontend, backend, infrastructure), product management, UX/UI design, data science, growth marketing, sales, customer success, and HR. Many roles require cross‑team collaboration and a focus on building scalable, customer‑centric solutions.
How can I stand out as an applicant for Intercom?
Highlight concrete metrics from past projects, such as improved conversion rates or reduced support tickets. Showcase a portfolio that includes product design or code samples that demonstrate clean architecture and test coverage. Mention specific ways you’ve used Intercom in previous roles or personal projects, and explain how those experiences align with Intercom’s goal of turning support into growth.

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