Jobs at ModSquad
ModSquad, founded in 2009, has grown into a leading digital services firm that partners with brands to deliver customer support, content moderation, community management, and security solutions. Leveraging AI and a global remote workforce, the company is recognized for its scalable, tech‑driven service model and a culture that prioritizes employee autonomy.
The company hires for a mix of tech‑centric and customer‑facing roles, including Software Engineers (frontend, backend, full stack), QA Automation Engineers, Data Analysts, Product Managers, Content Moderation Specialists, and Customer Success Managers. Candidates can expect rigorous technical assessments, collaborative project environments, and the opportunity to work on high‑impact, client‑facing products.
Job Transparency’s ModSquad listings present transparent salary brackets, employee sentiment scores, and real‑time market comparisons. By accessing this data, applicants can benchmark offers, negotiate confidently, and choose roles that align with their compensation expectations and career goals.
Workforce Coordinator - Philippines (3906)
Company: ModSquad
Location: Remote
Posted May 05, 2024
ModSquad is seeking an experienced Workforce Coordinator to support their management and Mod teams. The role involves overseeing shift scheduling, ensuring accurate timesheet approvals, and facilitating efficient workflow management.
Engagement Moder
Company: ModSquad
Location: remote
Posted May 07, 2024
ModSquad is seeking proactive, professional, and reliable Mod Contractors for Engagement Moderation roles. The job is 100% remote, with flexible schedules and the potential to work with top-tier clients like the NFL, Vimeo, and Topps. The hourly rate is to be discussed during the interview, and the commitment is 7 hours per week for 90 days, as needed. Malay proficiency is required, and previous discord moderation or social media experience is a plus. The job offers flexible self-scheduling, access to exclusive postings, and a competitive hourly rate.
Content Moderation (EGR816)
Company: ModSquad
Location: Remote
Posted Aug 20, 2024
ModSquad is a global provider of managed digital engagement services, seeking mods with a keen eye and excellent communication skills to work with top-tier brands. The job offers flexible schedules, competitive hourly rate, and access to exclusive job postings.
Customer Support - Tickets, Monitoring - LATAM (4151)
Company: ModSquad
Location: Remote
Posted Aug 16, 2024
ModSquad is looking for passionate and knowledgeable sports fans to support a client in the sports betting industry. The project involves providing customer support through the client's CRM, troubleshooting issues, and reporting on findings. The ideal candidate should have strong writing and communication skills, be comfortable with fast-paced data processing, and have experience with ZenDesk and Grafana.
Customer Support - Phones and Tickets - Jamaica (4142)
Company: ModSquad
Location: Remote
Posted Aug 13, 2024
ModSquad is seeking Mod Contractors to join their network, providing customer support for top-tier clients. The job requires a customer-friendly demeanor, flexible attitude, and experience with high-volume customer service.
Demand Generation Content Writer
Company: ModSquad
Location: Remote
Posted Aug 10, 2024
ModSquad is looking for a demand gen content writer to join their marketing team. The ideal candidate should have 35 years of proven success, excellent writing and editing skills, and experience with online content strategy and creation.
Discord Engagement Moder
Company: ModSquad
Location: remote
Posted May 10, 2024
ModSquad is seeking Thai-language moderation contractors for a variety of client's games and applications. The role involves providing moderation services through Discord, with project hours from 1 am to 6 pm, especially seeking availability in the 9 am - 11 am range and weekend availability. The hourly rate will be discussed during the interview phase, and the commitment is 7 hours per week for 90 days. ModSquad is looking for professionals with Thai proficiency, proactive attitude, good communication skills, and previous moderation or social media experience. The role offers flexible self-scheduling, work from home, access to exclusive gigs, and competitive hourly rates. ModSquad is an equal opportunity employer, and pay rates vary by client and are not negotiable.
Chat Customer Support - English (4095)
Company: ModSquad
Location: Remote
Posted Aug 18, 2024
ModSquad is seeking Chat Customer Support agents to work with top-tier brands, offering flexible schedules, competitive hourly rates, and opportunities to work with cool clients. The ideal candidate has strong customer service experience, excellent communication skills, and flexibility to work on weekends.
Remote Customer Support - Italian - Music Streaming (3895)
Company: ModSquad
Location: Remote
Posted May 02, 2024
ModSquad is currently recruiting for a remote Customer Support Representative position with a top music streaming service. The role involves responding to customer inquiries in Italian and English, with a language assessment required. The position is full-time, with orientation and production hours set at 40 hours per week, including 25 hours per week on weekends. The ideal candidate should have experience in providing web messaging support, be proficient in Italian and English, and have a dedicated workspace with specific technical requirements. ModSquad is an Equal Opportunity Employer.
Engagement Moderation (4170)
Company: ModSquad
Location: Remote
Posted Aug 22, 2024
ModSquad is seeking Mod Contractors to join their network, offering flexible schedules, competitive hourly rates, and the opportunity to work with top-tier clients. The company is looking for individuals with engagement moderation experience, a positive attitude, and a flexible schedule.
Remote Customer Support - Phones (4094)
Company: ModSquad
Location: Remote
Posted Aug 18, 2024
ModSquad is seeking Telephone Customer Support agents to work with top-tier brands, offering flexible schedules, competitive hourly rate, and paid orientation. The ideal candidate has strong customer service experience, excellent communication skills, and is willing to work with a global team.
Customer Support - Tickets, Chats, Phones - Native English (PS0824)
Company: ModSquad
Location: Remote
Posted Aug 10, 2024
ModSquad is seeking Mod Contractors to join their network, providing customer support for top-tier brands. The company offers flexible schedules, competitive hourly rates, and opportunities to work with cool clients.