Jobs at NICE CXone
116,536 open positions
Senior UX/UI Engineer
Company: NICE
Location: Atlanta, GA
Posted Aug 29, 2023
The job posting is for a UX Designer position at NICE, a company that offers AI-driven analytics products. The role involves designing user experiences, working with cross-functional teams, and owning complex problems from beginning to end.
Prototype Engineer
Company: NICE Ltd
Location: Other US Location
Posted Aug 29, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Please apply with your resume and cover letter.About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. NICE is proud to be an equal opportunity employer. If you are passionate about software architecture and development, and enjoy working with a collaborative set of colleagues, this is a great opportunity. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as the ability to effectively communicate with customers.Summary:Work closely with sales engineers, product, solutions architects, and customers to understand software requirements and objectivesDesign and architect prototypes that showcase desired functionality and UXRapidly develop working prototypes for demonstration to customersGather feedback, refine prototypes iteratively, focus on validating features/concepts and drive effective solutionsPartner with engineering team to transition successful prototypes into productionMaintain up-to-date knowledge of emerging technologies and development practicesAdvocacy for “citizen” developers and third parties building solutions with our APIsQualifications:3+ years professional software development experienceStrong capabilities with web/cloud technologies and frameworksKnoweldge of AWS and AzureExcellent communication skills to collaborate with both technical and non-technical colleaguesAbility to understand customer needs and think creatively to develop effective prototypesComfortable working in a rapid iterative style of developmentPassion for crafting innovative solutions and delighting customersPython, Java Script, .net and/or other common languages desiredAbility to be a manager of 1, prioritization and autonomous workStrong problem-solving skillsExcellent communication skillsThis role offers the opportunity to have high impact, create the future and directly interact with customers in a high-growth software company. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Prototype Engineer Overview:As a pioneering software company, we are seeking a Prototype Engineer to join our innovative team. We’re relentless. If you have the skills and passion for this prototype engineering role, we would love to hear from you! Constantly.
Account Executive, Actimize
Company: NICE
Location: Other US Location
Posted Aug 25, 2023
NICE is seeking a dynamic Account Executive to join their team. The role involves establishing new strategic relationships, driving NICE Actimize response to customer's key business problems, and achieving annual sales quota. The ideal candidate should have at least 10 years of experience selling software solutions to the financial services industry, a global vision, creativity, and long-term planning abilities.
Team Lead - Software Development(.NET)
Company: NICE
Location: Other US Location
Posted Aug 29, 2023
NICE is a company that specializes in software solutions for financial market compliance, with a focus on creating software that helps prevent and uncover financial fraud within large, global financial institutions. They are looking for a team lead for developers in two/three teams, with at least 8 years of work experience and a minimum of 2 years of experience leading a software team. The ideal candidate should have skills in C#.Net, Azure Cloud concepts, distributed systems, networking & connectivity, microservices, Kubernetes, multithreading, concurrency, and code performance, as well as knowledge of application security & encryption, software design and patterns, DDD, and SOLID. NICE is an equal opportunity employer and proud to be an inclusive workplace.
Specialist Software Engineer - Angular
Company: NICE
Location: Other US Location
Posted Aug 29, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Preferably Jasmine/Karma framework.Working knowledge of user stories or use casesWorking knowledge of object-oriented software design.Desire to work in a fast-paced environment.Desire of self-growth and personal improvement Bonus Experience:Experience with JiraExperience with automation/testing toolsExperience with/knowledge of agile development processesExperience as a technical or team lead or equivalent experienceExperience in contact center domainExperience working in a CI/CD EnvironmentAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Specialist Software Engineer – Angular FrontendSoftware Engineer designs, develops, tests, and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. We’re ambitious. NICE is proud to be an equal opportunity employer. We’re relentless. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.Your responsibilities will be:Work as a member of an agile team to enhance and improve software written in AngularDevelop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment and platform implications.Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practicesDemonstrates ability to write efficient code for handling inter-process communications.Solve routine problems related to features using the company tools and processes.Deliver high-quality software on time.Attend meetings and training as required.Likes working as a team and sharing knowledge with peersFollow established department procedures, policies, and processes.To Land This Gig You'll Need:BS or MS in Computer Science or related degree or related field or equivalent work experience is required.8+ experience in software developmentExperience with Angular 10+ and build tools like webpack Experience with HTML5, CSS, JavaScript, and TypeScript Good hands-on experience in SQLExcellent communication skillsExcellent problem-solving skillsHands-on experience with AWS / Azure cloud technologiesOpen to learn new tech stack as need beWorking knowledge of unit testing. Constantly.
Technical Account Manager
Company: NICE
Location: North Jersey
Posted Aug 26, 2023
NICE is a company that encourages its employees, known as NICErs, to constantly challenge their limits and bring their best to work. The company offers a challenging environment for those who are ambitious and relentless. The role of a Technical Account Manager (TAM) involves resolving complex problems, providing excellent technical and customer service, and ensuring customer success. TAMs work closely with various teams to meet customer needs and exceed expectations. They are expected to have extensive technical knowledge, excellent problem-solving skills, and strong communication abilities. The job requires working during customers' core business hours, with occasional on-call work. NICE is a global leader in software for customer experience, financial crime prevention, and public safety, with over 25,000 customers worldwide.
Senior Software Engineer (AWS, PHP)
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 29, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. NICE provides the world’s 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. Software Engineer Location: Salt Lake City, UTThe Sr. Software Engineer designs, develops, tests and maintains the NICE CX software platform. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Key responsibilities include all tiers of the NICE CX technology, including (but not limited to) design and development of NICE CX products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. NICE is proud to be an equal opportunity employer. NICE is the worldwide leading provider of both cloud and on-premises enterprise software solutions. We’re ambitious. We’re relentless.
Senior Software Engineer
Company: NICE
Location: Other US Location
Posted Aug 25, 2023
NICE Actimize is seeking a Senior Software Engineer to join their dynamic and growing Professional Services team in Singapore. The role involves driving the installation and configuration of Actimize products, working in a multi-disciplinary environment, and providing technical assistance to clients. The candidate should have 5-8 years of experience, excellent communication skills, and be proficient in PL/SQL, databases, operating systems, programming languages, web technologies, and application servers. Cloud SAAS or Software as a service (SAAS) experience is a plus.
Cloud Architect
Company: NICE Ltd
Location: Other US Location
Posted Aug 30, 2023
The job description for the Systems Architect position at NICE, a global leader in customer experience, financial crime prevention, and public safety solutions, is detailed. The role involves designing and implementing systems solutions in private and public clouds, managing HPE and Cisco UCS servers/solutions, and deploying and managing storage solutions. The candidate should have 10+ years of Windows Server Administration experience, 7+ years with VMware software/solutions, and excellent knowledge of backup software and hardware solutions. The role also requires experience with scripting and automation languages, Microsoft, VMware, and AWS certifications, and working with Load Balancers and centralized server management software. The company offers a challenging and impactful work environment with opportunities for growth and development.
Account Executive, Actimize
Company: NICE
Location: Other US Location
Posted Aug 25, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Initiate and support, develop and monitor purchasing agreements between NICE Actimize and customer. EducationMinimum BS or BA degree, preferably in business, finance accounting or computer science.RequirementsMinimum 10 years’ experience selling Software solutions to the financial services industry. High profile sales person with excellent communication and presentations skillProven successful ability to sell high value Enterprise software/business solutionsAbility to develop relationships with the ‘C’ level business users to sell based on business valueWork closely with presales and delivery team to establish value proposition for Actimize solution.Experience selling Fraud, Anti-Money Laundering or Brokerage Compliance Solutions a plusGlobal vision, creativity and long-term planning ability required About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. We’re ambitious. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.Actimize is currently seeking a dynamic individual with high energy and drive to join our team as our Account Executive, Actimize managing key accounts in Australia.ResponsibilitiesThe Account Executive, Actimize will be responsible for establishing new strategic relationships while maintaining existing relationships within existing accounts by analyzing customer’s business situation to identify constraints and new opportunities due to new regulatory changes, technological advancesEnsure regular updates on Actimize value proposition within the existing strategic accounts.Drive NICE Actimize response to customer’s key business problems; improve NICE Actimize’s position for current proposals while enhancing long-term relationships.Responsible for achieving annual sales quota.To negotiate Enterprise wide agreements.Ensure the proposed sales and solutions capitalize on NICE Actimize strengths and can be implemented successfully; promote trust in NICE Actimize; enhance NICE Actimize reputation for delivering promised result.Develop and maintain high-level relations with 'C' levels. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re relentless. NICE is proud to be an equal opportunity employer. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Constantly.
Senior Technical Support Engineer, Actimize
Company: NICE
Location: Other US Location
Posted Aug 26, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. We’re ambitious. We’re relentless. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Main responsibilities:Review and investigate product and integration issues raised by clients, partners, platform providers and internal teams. Provide accurate guidance on product usage questions and educate customers as needed to ensure a positive user experience.Provides reliable solutions to a variety of problems using sound problem solving techniques.Working in accordance with NICE support process, procedures, contractual SLA’sAssist with Customers request assistance via many channels including, phone, email, and various web contact methods (chat, e-Services).Documenting all customer interactions in CRM tool in accordance with SLA.Resolve issues on the same day, ideally during the first interaction. Understand customer configurations and models with the ability to make modificationsDeep understanding of real-time payment systems, wire payment systems, API architecture to provide quick resolutions on critical impact issues occurring during business hours or while on-call.Troubleshoot network, VPN, SFTP, certificate, public key authentication, SSO configurations.Engage with high touch customers on the phone and participate in account reviews as subject matter expert.Collect, analyze, and reproduce client issues which qualify as defects in the engineering tracking system.Document known issues in the internal and customer facing documentation portals.Collaborate with Product teams through participation in case reviews, bug scrubs, planning, feature request reviews. Must be able to participate in rotating on-call scheduleRequired Experience:Excellent verbal and written communication skills in English.At least 5 years in technical support facing customers and resolving issues.Fast learner with ability to educate her/himself on relevant technologiesExcellent technical and analytical skills.High level of responsiveness in all communications.Excellent organizational skills, ability to set own task lists and timelines.Working in a fast-paced team environment.Ability to research to find solutions on new and emerging issues.Bachelor's degree in computer science (or equivalent).Required Skills:Experience in networking, data exchange, browsers, SQL, certificatesOperating Systems: Windows and LinuxKnowledge with Chrome, Firefox, Edge, XML, HTML, JSON.Familiarity with servers and solving performance issues a plus.Experience in the banking industry is desiredProgramming and scripting background in Python, Linux, and\or other programming languages is a pluAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Constantly. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Actimize Senior Technical Support EngineerCochabamba, Bolivia (Hybrid work model)At NICE, we don’t limit our challenges. NICE is proud to be an equal opportunity employer. And we make an impact. We challenge our limits.
Senior Software Engineer (.NET)
Company: NICE
Location: Other US Location
Posted Aug 27, 2023
NICE is seeking a highly motivated Senior .NET Software Engineer to join their new AI product family, Illuminate. The role involves designing and implementing robust, large scale, distributed solutions, collaborating with professional developers, and adhering to Agile development principles. The ideal candidate should have a bachelor's degree in computer programming or related field, minimum 5 years of hands-on experience in .NET, strong object-oriented design and coding skills, and excellent software design capabilities. Experience with AWS, JAVA, and C++ would be beneficial but not required. NICE is an equal opportunity employer offering a dynamic work environment with opportunities for growth and development.