Jobs at Pagerduty
1,853 open positions
Senior Product Designer (Incident Management)
Company: PagerDuty
Location: Other US Location
Posted May 10, 2024
PagerDuty is seeking a Senior Product Designer in Lisbon to join their diverse, customer-focused team. The ideal candidate will bring well-rounded design skills, with strong visual design capabilities. The role involves designing solutions for the heart of PagerDuty, the Services experience, which allows customers to map their business and technical service topographies, understand the downstream impacts of critical incidents, communicate incident statuses, and create automation. The key responsibilities include partnering with Product Managers and Software Engineers, developing and executing a design strategy, and conducting user research & usability tests. Basic qualifications include 5+ years of relevant experience, a portfolio of work, ability to think at a high level about product strategy, and proficiency in Figma.
Principal Product Manager - Flexible Platform: Work Objects & Notifications
Company: PagerDuty
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> PagerDuty is seeking a <strong> Principal Product Manager <strong> <strong> Flexible Platform <strong> to join our diverse customerfocused team As <strong> Principal Product Manager <strong> you will help our customers better manage a variety of different types of realtime urgent work not just in Software and IT Operations but in a variety of other functions across the landscape of Digital Operations Youll own two of our most critical building blocks Flexible Work Objects and Flexible Notifications and play a key technical and product leadership role across several development teams working to define our strategy and roadmap The Flexible Platform team is working closely with other product development teams internally who will leverage these building blocks to build new products as well as external customers and partners <p> <p> This is an exciting opportunity to work closely with customers and partners to better understand their needs as it comes to platform flexibility and customizability our larger more sophisticated customers in particular are asking for a high level of customizability in terms of how they manage realtime work such as work objects beyond PDs incidents like postmortems tasks customer cases security events and how these objects leverage other flexible platform building blocks like notifications workflows and automation actions <p> <p> The ideal candidate will bridge the world between APIfirst platform principles and understanding the burning problems of other product development teams and our external customers and you have the metrics at your fingertips to back it up Youre equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform customer You can rapidly learn 3rdparty applications and their platform concepts ServiceNow Atlassian Salesforce etc and design a platform strategy that is feasible usable and maintainable <p> <p> <strong> KEY RESPONSIBILITIES <strong> <p> <ul> <li> <p> Define the roadmap for two of our core flexible platform building blocks Work Objects and Notifications <p> <li> <li> <p> Partner closely with engineering and design on new building block enhancements <p> <li> <li> <p> Prioritize feedback from 3rdparty developers internal development teams internal Professional Services and partner teams <p> <li> <li> <p> Partner with other PD development teams to enable them on how to leverage platform building blocks and help make them successful <p> <li> <li> <p> Design the tools and content to seamlessly onboard development teams and customers onto the platform <p> <li> <li> <p> Support marketing with content and awareness for developers and internal stakeholders <p> <li> <ul> <p> <strong> BASIC QUALIFICATIONS <strong> <p> <ul> <li> <p> 610+ years of product management experience for a SaaS enterprise software company preferably with B2B applications and platform experience <p> <li> <li> <p> Strong knowledge of integration architecture patterns and platforms understanding of crossapplication business processes and flows and knowledge of API best practices <p> <li> <li> <p> You have enough technical knowledge to be respected by engineers <p> <li> <li> <p> Ability to experiment with 3rd party APIs designing APIs based on RESTful principles and collaborating on integration solution design <p> <li> <li> <p> Ability to be selfdriven in writing SQL queries to get access to make datadriven decisions <p> <li> <li> <p> Ability to effectively interface and communicate with customers and all stakeholders within the organization <p> <li> <li> <p> Excellent collaboration skills with crossfunctional teams that include engineering product management sales and marketing staff <p> <li> <li> <p> Experience with Agile software methods or a desire to learn them we dont throw PRDs over the fence and hope for the best <p> <li> <li> <p> You strongly empathize with customers where your customers are other internal or external development teams You can sit down with users and understand the ways that your product is not satisfying their needs <p> <li> <li> <p> You can lead without giving orders and argue a viewpoint persuasively <p> <li> <li> <p> You can write speak and think about complicated and highly technical problems with uncommon lucidity <p> <li> <li> <p> Proven record of product management accomplishments and initiatives with demonstrated success in product build and release to market <p> <li> <ul> <p> <strong> PREFERRED QUALIFICATIONS <strong> <p> <ul> <li> <p> Bachelors andor Masters in Engineering Computer Science technical related field or equivalent practical experience as a software engineer <p> <li> <li> <p> Software development experience is a big plus <p> <li> <li> <p> Excellent problemsolving skills along with strong verbal and written communication skills <p> <li> <li> <p> Rapid resourceful problem solver <p> <li> <ul> <p> The base salary range for this position is 179000 289000 USD This role may also be eligible for bonus commission equity andor benefits <p> <p> Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience <p> <p> Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process <p><p>
Manager, Sales Development
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 28, 2024
PagerDuty is seeking a Business Development Manager with 2+ years of sales management experience to lead and inspire a team of Business Development Representatives. The role involves hiring, training, and coaching the team, developing reps into sales-ready BDRs, and conducting reporting on sales activity. The ideal candidate should have a track record of sales success in cloud software/services sales, exceptional communication and time management skills, and the ability to thrive in a dynamic environment. The base salary range for this position is 83,000 - 127,000 USD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a diverse and inclusive work culture.
Software Engineer - CollabOps / Chat Experience Team
Company: PagerDuty
Location: Other US Location
Posted May 18, 2024
PagerDuty is seeking a Software Engineer to integrate third-party chat platforms with PagerDuty functionalities. The role involves collaborating with cross-functional teams, utilizing best practices in software engineering, and ensuring compatibility, reliability, and scalability. The ideal candidate should have 2+ years of experience in a cloud-native, micro-service SaaS environment, AWS and Kubernetes (EKS) experience, and proficiency in at least one programming language and framework. Preferred qualifications include experience programming in Elixir, understanding of third-party chat platforms, and experience working at a SaaS company larger than 1000 employees and 100M in revenue.
Enterprise Account Manager
Company: Pagerduty
Location: USA
Posted Apr 29, 2024
PagerDuty is seeking an Enterprise Growth Account Executive with experience selling SaaS products to Enterprise accounts. The role involves leading and managing a pipeline of opportunities within existing accounts to deliver results against sales targets. The ideal candidate should have a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience. Key responsibilities include value selling, sales effectiveness, and sales execution. The base salary range for this position is 130,000 - 140,000 USD. PagerDuty offers a comprehensive total rewards approach, including competitive salary, comprehensive benefits, flexible work arrangements, and more.
Senior Product Manager - Incident Analysis
Company: PagerDuty
Location: USA
Posted May 01, 2024
PagerDuty is hiring a Sr. Product Manager for Incident Analysis to lead the team in transforming the end-to-end incident lifecycle. The role involves crafting a vision and roadmap, presenting at conferences, working cross-functionally, and partnering with design and engineering. The ideal candidate should have 5-7+ years of product management or engineering experience, strong familiarity with incident processes, and comfort with SQL. Prior software engineering experience is preferred.
Operations Strategic Advisor
Company: PagerDuty
Location: Atlanta, GA
Posted May 18, 2024
PagerDuty is a global leader in digital operations management, offering a comprehensive total rewards approach to its employees. The company is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty's Professional Services team focuses on enabling customers to effectively leverage the PagerDuty platform. The Operations Strategic Advisor role involves consulting enterprise customers on their current state operations, envisioning future state IT operations, and building a roadmap to achieve the future state. The role requires 5+ years of experience in IT Operations for Enterprise customers, understanding of ITSM processes, AIOps, and monitoring systems. The base salary range for this position is 86,000 - 132,000 USD.
Regional Sales Director
Company: PagerDuty
Location: USA
Posted May 01, 2024
PagerDuty is looking for a strategic and results-driven Regional Sales Director to lead their Growth Sales team. The ideal candidate will have a proven track record of building and scaling high-performing sales teams, driving customer acquisition, and exceeding revenue targets. The role involves leading a team of up to 8 Account Executives, developing and executing a comprehensive sales strategy, and fostering customer success. The candidate should have 8+ years of quota-carrying field experience in a fast-paced and competitive market, with a focus on technology. Previous Sales Methodology training is preferred. The base salary range for this position is $168,000 - $231,000 USD.
Salesforce CPQ Developer
Company: PagerDuty
Location: Other US Location
Posted May 11, 2024
PagerDuty is seeking an experienced Salesforce Developer to design and implement a global network. The role involves collaborating with stakeholders, developing solutions within Salesforce, maintaining the Lead to Order process, and implementing process improvements. The ideal candidate has strong Salesforce experience, data management skills, and the ability to work across various teams. The base salary range is 98,000 - 138,000 CAD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a diverse work environment.
Senior Software Engineer - Incident Management Mobilization
Company: PagerDuty
Location: Atlanta, GA
Posted May 26, 2024
PagerDuty is seeking a Senior Software Engineer to join their diverse, customer-focused team. The role involves designing, coding, testing, and shipping backend applications or micro-services, APIs, or front-end interfaces. The company offers a flexible, hybrid workplace and a comprehensive total rewards approach.
Senior Security Engineer
Company: PagerDuty
Location: Other US Location
Posted May 10, 2024
PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The role involves leading security initiatives, conducting security reviews, threat modeling, and defining product security standards. The ideal candidate should have 5+ years of experience in a cloud-native, micro-service SaaS environment, preferably in AWS. They should be proficient in securing containerized environments and have experience with cloud-native product technologies. The role offers a competitive salary range of 139,000 - 207,000 CAD and a comprehensive benefits package.
Senior Security Engineer - Security Automation
Company: PagerDuty
Location: Other US Location
Posted May 19, 2024
PagerDuty is seeking a Senior Security Engineer to join their team. The role involves designing security automations, tool integrations, and security relevant alerting. The ideal candidate should have experience in a cloud-native, micro-service SaaS environment, preferably in AWS. They should also have experience integrating security testing into SDLC processes and securing CI/CD pipelines. The role requires proficiency in at least one programming language and framework, and strong communication skills. The base salary range for this position is 156,000 - 232,000 CAD.