Jobs at Pagerduty
PagerDuty, founded in 2009, has become the industry standard for incident response and operational reliability. Their cloud‑based platform aggregates alerts from monitoring tools, automatically assigns incidents, and provides real‑time collaboration for DevOps teams worldwide.
PagerDuty hires across the entire tech stack: software engineers (backend, front‑end, mobile), data scientists, product managers, security engineers, DevOps specialists, and roles in sales, marketing, and customer success. Most positions are remote‑first, offer equity, and focus on rapid iteration and high‑impact problem solving.
Job Transparency’s PagerDuty pages give candidates real salary ranges, benefits, and employee sentiment scores. By comparing pay against industry benchmarks and reading candid reviews, applicants can negotiate confidently and choose roles that match their career goals.
Sr Solutions Consultant II - Strategic Partnerships
Company: PagerDuty
Location: USA
Posted Apr 12, 2024
The job posting is for a Solutions Architect role at PagerDuty, focusing on managing technical relationships with strategic partners. Key responsibilities include leading technical solution planning, executing partner demos, and collaborating with various teams to develop alignment and coordinate execution. The role requires a bachelor's degree, at least 5 years of relevant experience, and hands-on experience with cloud platforms, IT monitoring, analytics/logging, and IT service management. Preferred qualifications include a strategic perspective on creating customer value, deep experience with AWS, and the ability to manage multiple technical projects in parallel.
Strategic Account Manager
Company: PagerDuty
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <h3> <strong> Overview of the Role <strong> <h3> <p> PagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts In this role you will report to a Regional Sales Director We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it Were on the lookout for someone with a consultative sales approach a proven knack for driving sales growth and the ability to captivate a techsavvy audience <p> <p> In this role you will exhibit all the characteristics associated with a high performance sales culture specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders multiproduct catalog <p> <p> As a customercentric organisation PagerDuty places immense value on delivering exceptional sales experiences Your mission will be to go above and beyond ensuring our customers receive nothing short of the finest sales journey imaginable <p> <p> This isnt just a jobits an opportunity to showcase your sales prowess leverage your techsavviness and inject your vibrant personality into every interaction Join PagerDuty and be a part of a thrilling sales adventure where youll thrive have fun and make a significant impact <p> <p> <strong> Key Responsibilities <strong> <p> <p> <strong> Value Selling focus on highlighting the unique PD value and benefit our products and services can provide to a customer It goes beyond just features and price emphasising the impact and solutions that address the customers specific needs or challenges <strong> <p> <ul> <li> <p> Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership <p> <li> <li> <p> Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends <p> <li> <li> <p> Identifies longterm strategies to grow accounts by aligning with our customers Big Problems and objectives <p> <li> <ul> <p> <strong> Sales Effectiveness Establishing overseeing and maintaining genuine connections with customers <strong> <p> <ul> <li> <p> Negotiate positive business outcomes with existing customers for PagerDuty <p> <li> <li> <p> Managing and closing complex multiproduct sales cycles in the Global 2000 segment <p> <li> <li> <p> Conducts consistent and effective conversations with the seniorlevel executives SVP+ to garner interest and support for new initiatives <p> <li> <li> <p> Strong presentation skills verbally and visually by customising content and slides to an internal or external audience Shares information with customers to build credibility show integrity and highlight the value of PagerDuty and tailors presentations to suit the audiences level and interests <p> <li> <li> <p> Encourages positive conversations between existing customers and sales teams leading to solutions aligned with the customers strategic vision <p> <li> <ul> <p> <strong> Sales Execution Ensuring that ones own and others work and information are complete and accurate careful preparation for meetings and presentations following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDutys longterm strategic initiatives <strong> <p> <ul> <li> <p> Planning Mapping out your territory assignment priority account targets and working with your greater support team to drive an effective territory strategy <p> <li> <li> <p> Utilize historical data and market trends to provide accurate forecasts to management <p> <li> <li> <p> Prospecting leveraging our Marketing Alliances BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment <p> <li> <li> <p> Create effective strategies and qualify opportunities within accounts including plans for winning business for PagerDuty <p> <li> <li> <p> Documenting key qualification details including use case purchase timeframes and next steps MEDDICC amp COM Framework <p> <li> <li> <p> Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts <p> <li> <ul> <h3> <strong> Basic Qualifications <strong> <h3> <ul> <li> <p> 12+ years field sales experience preferably in software sales SaaS sales <p> <li> <li> <p> 6+ years of experience expanded into new areas of existing accounts <p> <li> <li> <p> Strategic Account Management experience with Fortune 500 companies <p> <li> <li> <p> Experience selling to Clevel executives <p> <li> <li> <p> Sold in a multiproduct selling environment before <p> <li> <li> <p> Travel expectations around 30 <p> <li> <ul> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Effective time management complex deal management account planning and analytical skills <p> <li> <li> <p> Consistent track record of exceeding sales targets <p> <li> <li> <p> Selfsufficient with the ability to work independently and collaboratively <p> <li> <li> <p> Previous Sales Methodology training eg MEDDIC SPIN Command of Message Challenger Sales <p> <li> <ul> <p> The base salary range for this position is 160000 170000 USD This role may also be eligible for bonus commission equity andor benefits <p> <p> Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience <p> <p> Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process <p><p>
Majors Acquisition Account Executive
Company: PagerDuty
Location: USA
Posted Apr 09, 2024
PagerDuty is hiring a Majors Account Executive to focus on acquiring new enterprise accounts. The role involves strategic planning, team selling, and engaging in proof of value/concept engagements. Key responsibilities include value selling, understanding stakeholder problems, aligning use cases with service offerings, ensuring buyer satisfaction, and sales execution. Basic qualifications include 5-8 years of field sales experience, 3-5 years of new logo closing experience, and closed strategic new logo accounts in the enterprise space. The base salary range is $105,000 - $115,000 USD.
Product Manager, Enterprise Applications (Finance)
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 11, 2024
PagerDuty is seeking an IT Product Manager - Financial Systems to join their diverse, customer-focused team. The role involves working closely with the Finance & Accounting organization, developing a roadmap, troubleshooting complex issues, and creating documentation. The ideal candidate should have 4+ years of experience in product management, business analysis, or IT, Operations, or Finance teams. Preferred qualifications include experience with Zuora, RevPro, Coupa, NetSuite, and understanding of international accounting reporting standards. The base salary range is 146,000 - 237,000 USD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a supportive work culture.
Strategic Alliance Senior Manager
Company: PagerDuty
Location: USA
Posted Apr 08, 2024
PagerDuty is looking for a Senior Manager Strategic Alliances to develop and execute joint go-to-market programs with strategic consulting and technology partners. The ideal candidate should have a proven track record in strategic thinking, relationship building, and sales execution. The role involves leading the alliance team in launching and scaling GTM programs, establishing strong relationships with partner leadership teams, and collaborating with various internal teams. Basic qualifications include experience in business development or partner management, AWS or Cloud Service Provider experience, and a BA/BS degree in a related field. The base salary range is $126,000 - $193,000 USD.
Senior Principal/Director Industry Analyst Relations
Company: PagerDuty
Location: USA
Posted Apr 09, 2024
PagerDuty is seeking a Senior Principal to lead their industry analyst relations program. The role involves building and executing strategy, nurturing relationships with analysts, and providing strategic support to shape the company's story. Key responsibilities include relationship management, messaging and positioning, analyst evaluations, market intelligence, strategic planning, briefings and engagements, and organizing events. The ideal candidate should have 10+ years of experience in enterprise technology communications, marketing, or product marketing, with a minimum of 5+ years in Analyst Relations. Preferred qualifications include project management, strategic planning, exceptional communication skills, strong analytical skills, and existing relationships with key analysts. The base salary range for this position is $168,000 - $256,000 USD.
Robotic Process Automation Lead
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 11, 2024
PagerDuty is seeking a lead Automation Analyst to join the Enterprise Applications team. The role involves driving digital transformation and operational efficiency by leading a company-wide automation program. The analyst will work closely with business counterparts to identify opportunities for automation across various processes, define high-impact roadmaps, and ensure successful implementation. Key responsibilities include collaborating with cross-functional teams, gathering requirements, designing automated solutions, and providing training and support to end-users. The ideal candidate should be a self-starter, strong problem solver, and have excellent communication and project management skills. A bachelor's degree in a relevant field, experience with RPA technologies, and knowledge of APIs are required. Preferred qualifications include previous experience in a public company and Agile project management experience. The base salary range is 142,000 - 221,000 USD.
Technical Support Engineer I
Company: PagerDuty
Location: Australia
Posted Mar 31, 2024
PagerDuty is seeking a Technical Support Engineer to provide exceptional customer service and technical support, resolving complex issues and collaborating with cross-functional teams. The role involves debugging, troubleshooting, and writing scripts, with a focus on maintaining a friendly rapport with customers. Key skills include excellent communication, strong technical aptitude, and experience with ticketing systems, scripting languages, and Java-based web applications. The position requires working specific hours to provide SLA coverage, with shifts available in Sydney, Australia.
Senior Security Engineer (AWS, IAM)
Company: PagerDuty
Location: USA
Posted Apr 04, 2024
PagerDuty is looking for a Senior Security Engineer with AWS IAM expertise to join their team. The role involves leading security initiatives, collaborating with engineering teams, and mentoring junior members. Key responsibilities include providing security-focused recommendations, overseeing the Corporate Security team, and improving infrastructure security. The ideal candidate should have 5+ years of experience in a cloud-native environment, strong AWS IAM knowledge, and proficiency in various security tools and programming languages.
Sr. Treasury Analyst
Company: PagerDuty
Location: USA
Posted Mar 26, 2024
PagerDuty is hiring a Senior Treasury Analyst to support global expansion, manage cash positioning, and develop efficient processes. The ideal candidate has 5+ years of corporate treasury experience, expert Excel skills, and knowledge of Treasury Management Systems like Kyriba. Preferred qualifications include SQL skills, CTP certification, and familiarity with various financial tools. The role offers a base salary between $100,000 and $153,000, with potential for bonus, commission, equity, and benefits.
Sr. Treasury Analyst
Company: PagerDuty
Location: Remote
Posted Mar 22, 2024
PagerDuty is seeking a Senior Treasury Analyst to join their Tax and Treasury team. The role involves managing global cash positioning, developing efficient processes, and driving process improvement with Kyriba. The ideal candidate should have strong corporate treasury experience, expert-level Excel skills, and experience in a public company environment. The base salary range is 100,000 - 153,000 USD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a diverse and inclusive work culture.
Marketing Data Analyst - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 10, 2024
PagerDuty is seeking a strategic analyst to correlate goals with key performance indicators (KPIs), set up automated Tableau dashboards, and provide collaborative insights to internal stakeholders. The role involves identifying and mapping KPIs on the product led growth funnel and sales assist funnel in a SaaS environment. The ideal candidate should have 2-4 years of experience with digital marketing and web analytics data, intermediate SQL skills, and experience with Salesforce CRM data. They should also be comfortable managing projects and working autonomously, with excellent communication and collaboration skills. The base salary range for this position is 100,000 - 156,000 USD.