Jobs at Pagerduty
1,853 open positions
Majors Acquisition Account Executive
Company: PagerDuty
Location: USA
Posted Apr 09, 2024
PagerDuty is hiring a Majors Account Executive to focus on acquiring new enterprise accounts. The role involves strategic planning, team selling, and engaging in proof of value/concept engagements. Key responsibilities include value selling, understanding stakeholder problems, aligning use cases with service offerings, ensuring buyer satisfaction, and sales execution. Basic qualifications include 5-8 years of field sales experience, 3-5 years of new logo closing experience, and closed strategic new logo accounts in the enterprise space. The base salary range is $105,000 - $115,000 USD.
Director, Market Intelligence
Company: PagerDuty
Location: Remote
Posted Mar 22, 2024
PagerDuty is seeking a seasoned people leader to build and lead the Market Intelligence function. The role involves leading market research initiatives, developing customer segmentation frameworks, and translating insights into actionable strategies. The ideal candidate should have 10+ years of experience in B2B marketing or market research, strong analytical skills, and excellent communication abilities. The base salary range for this position is 179,000 - 283,000 USD. PagerDuty offers a comprehensive total rewards approach, including competitive salary, benefits, flexible work arrangements, and wellness programs.
Product Manager, Enterprise Applications (Finance)
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 11, 2024
PagerDuty is seeking an IT Product Manager - Financial Systems to join their diverse, customer-focused team. The role involves working closely with the Finance & Accounting organization, developing a roadmap, troubleshooting complex issues, and creating documentation. The ideal candidate should have 4+ years of experience in product management, business analysis, or IT, Operations, or Finance teams. Preferred qualifications include experience with Zuora, RevPro, Coupa, NetSuite, and understanding of international accounting reporting standards. The base salary range is 146,000 - 237,000 USD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a supportive work culture.
Strategic Alliance Senior Manager
Company: PagerDuty
Location: USA
Posted Apr 08, 2024
PagerDuty is looking for a Senior Manager Strategic Alliances to develop and execute joint go-to-market programs with strategic consulting and technology partners. The ideal candidate should have a proven track record in strategic thinking, relationship building, and sales execution. The role involves leading the alliance team in launching and scaling GTM programs, establishing strong relationships with partner leadership teams, and collaborating with various internal teams. Basic qualifications include experience in business development or partner management, AWS or Cloud Service Provider experience, and a BA/BS degree in a related field. The base salary range is $126,000 - $193,000 USD.
Senior Principal/Director Industry Analyst Relations
Company: PagerDuty
Location: USA
Posted Apr 09, 2024
PagerDuty is seeking a Senior Principal to lead their industry analyst relations program. The role involves building and executing strategy, nurturing relationships with analysts, and providing strategic support to shape the company's story. Key responsibilities include relationship management, messaging and positioning, analyst evaluations, market intelligence, strategic planning, briefings and engagements, and organizing events. The ideal candidate should have 10+ years of experience in enterprise technology communications, marketing, or product marketing, with a minimum of 5+ years in Analyst Relations. Preferred qualifications include project management, strategic planning, exceptional communication skills, strong analytical skills, and existing relationships with key analysts. The base salary range for this position is $168,000 - $256,000 USD.
Robotic Process Automation Lead
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 11, 2024
PagerDuty is seeking a lead Automation Analyst to join the Enterprise Applications team. The role involves driving digital transformation and operational efficiency by leading a company-wide automation program. The analyst will work closely with business counterparts to identify opportunities for automation across various processes, define high-impact roadmaps, and ensure successful implementation. Key responsibilities include collaborating with cross-functional teams, gathering requirements, designing automated solutions, and providing training and support to end-users. The ideal candidate should be a self-starter, strong problem solver, and have excellent communication and project management skills. A bachelor's degree in a relevant field, experience with RPA technologies, and knowledge of APIs are required. Preferred qualifications include previous experience in a public company and Agile project management experience. The base salary range is 142,000 - 221,000 USD.
Technical Support Engineer I
Company: PagerDuty
Location: Australia
Posted Mar 31, 2024
PagerDuty is seeking a Technical Support Engineer to provide exceptional customer service and technical support, resolving complex issues and collaborating with cross-functional teams. The role involves debugging, troubleshooting, and writing scripts, with a focus on maintaining a friendly rapport with customers. Key skills include excellent communication, strong technical aptitude, and experience with ticketing systems, scripting languages, and Java-based web applications. The position requires working specific hours to provide SLA coverage, with shifts available in Sydney, Australia.
Senior Program Manager, People Development Operations - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Mar 22, 2024
<div> <p>PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud<p> <p>Visit our careers site to explore life at PagerDuty discover opportunities and signup for job alerts<p> <div> <p>Are you hungry to have a big impact through career defining work We are seeking a passionate learning and development utility player to lead People Development team operations to enable the delivery of world class development experiences across PagerDuty This includes serving as our teams project manager managing the People Development team roadmap and project plans building and executing strategies around how we communicate amp promote our development offerings to employees managing the way in which employees access our learning solutions via learning technologyLMS tools resources and measuring and analyzing the impact of our programs and experiences Additionally you will have the opportunity to design and deliver meaningful learning solutions and facilitate experiences to strengthen our culture of continuous learning and growth <p> <p><br ><p><p><strong>Key Responsibilities <strong><p> <ul><li>Assume responsibility for operational aspects of all People Development team programs and experiences via multiple modalities virtual synchronous blended and inperson including comprehensive project management logistical support and planning to enable employees to learn and grow in all phases of their career<li> <li>Manage and administer all learning technology platforms serving as primary Learning Management System LMS admin<li> <li>Establish a People Development dashboard In partnership with key stakeholders to monitor communicatereport updates and continuously improve key metrics of learning and development success in terms of quality quantity and efficiency in addition to how it translates into impact for the business <li> <li>Develop prepare and send centralized communications on behalf of the People Development team <li> <li>Build and maintain People Development roadmap and global training calendar that outlines all programs for the next 46 rolling quarters <li> <li>Design and create innovative live and asynchronous learning experiences including course materials such as slides toolkits facilitator notes and assessments<li> <li>Serve as key contact for vendor management and partnerships<li> <li>Research and recommend innovative and where possible automated approaches to streamline team processes improve the employee experience and increase productivity amp efficiencies<li> <ul><p><strong>Basic Qualifications <strong><p> <ul><li>45+ years of experience in a HR Learning amp Development or operations role at a rapidly scaling company <li> <li>Experience implementing andor supporting HR technology ideally learning management systems and building elearning solutions<li> <li>Ability to work autonomously and effectively in a fastpaced complex environment<li> <li>Experience manipulating analyzing and interpreting data communicating reports metrics success criteria <li> <ul><p><strong>Preferred Qualifications <strong><p> <ul><li>Experience in designing and developing elearning using authoring tools like Captivate Articulate 360 and Adobe creative cloud<li> <li>Instructional design experience<li> <li>Experience in eLearning design theories and standards SCORM AICC etc<li> <li>Experience with Agile methodology and project management software such as Mondaycom<li> <li>Video editing <li> <li>Background working with training developers program SMEs technical support and others to ensure training materials are effective<li> <li>Experience driving automation or standardization leveraging technology solutions<li> <ul><div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Senior Security Engineer (AWS, IAM)
Company: PagerDuty
Location: USA
Posted Apr 04, 2024
PagerDuty is looking for a Senior Security Engineer with AWS IAM expertise to join their team. The role involves leading security initiatives, collaborating with engineering teams, and mentoring junior members. Key responsibilities include providing security-focused recommendations, overseeing the Corporate Security team, and improving infrastructure security. The ideal candidate should have 5+ years of experience in a cloud-native environment, strong AWS IAM knowledge, and proficiency in various security tools and programming languages.
Sr. Treasury Analyst
Company: PagerDuty
Location: USA
Posted Mar 26, 2024
PagerDuty is hiring a Senior Treasury Analyst to support global expansion, manage cash positioning, and develop efficient processes. The ideal candidate has 5+ years of corporate treasury experience, expert Excel skills, and knowledge of Treasury Management Systems like Kyriba. Preferred qualifications include SQL skills, CTP certification, and familiarity with various financial tools. The role offers a base salary between $100,000 and $153,000, with potential for bonus, commission, equity, and benefits.
Sr. Treasury Analyst
Company: PagerDuty
Location: Remote
Posted Mar 22, 2024
PagerDuty is seeking a Senior Treasury Analyst to join their Tax and Treasury team. The role involves managing global cash positioning, developing efficient processes, and driving process improvement with Kyriba. The ideal candidate should have strong corporate treasury experience, expert-level Excel skills, and experience in a public company environment. The base salary range is 100,000 - 153,000 USD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a diverse and inclusive work culture.
Marketing Data Analyst - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 10, 2024
PagerDuty is seeking a strategic analyst to correlate goals with key performance indicators (KPIs), set up automated Tableau dashboards, and provide collaborative insights to internal stakeholders. The role involves identifying and mapping KPIs on the product led growth funnel and sales assist funnel in a SaaS environment. The ideal candidate should have 2-4 years of experience with digital marketing and web analytics data, intermediate SQL skills, and experience with Salesforce CRM data. They should also be comfortable managing projects and working autonomously, with excellent communication and collaboration skills. The base salary range for this position is 100,000 - 156,000 USD.