Jobs at Pagerduty
PagerDuty, founded in 2009, has become the industry standard for incident response and operational reliability. Their cloud‑based platform aggregates alerts from monitoring tools, automatically assigns incidents, and provides real‑time collaboration for DevOps teams worldwide.
PagerDuty hires across the entire tech stack: software engineers (backend, front‑end, mobile), data scientists, product managers, security engineers, DevOps specialists, and roles in sales, marketing, and customer success. Most positions are remote‑first, offer equity, and focus on rapid iteration and high‑impact problem solving.
Job Transparency’s PagerDuty pages give candidates real salary ranges, benefits, and employee sentiment scores. By comparing pay against industry benchmarks and reading candid reviews, applicants can negotiate confidently and choose roles that match their career goals.
Manager, Desktop Support
Company: PagerDuty
Location: San Francisco, CA
Posted Mar 19, 2024
PagerDuty is seeking a Manager for its Desktop Support team to lead a global team dedicated to resolving customer issues and advocating for their needs. The role involves overseeing service delivery, designing and deploying solutions, and managing a team of technical support specialists. The ideal candidate should have strong leadership skills, experience in managing support KPIs, and a deep understanding of platforms like Jira, Google Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom. The role requires a commitment to providing excellent user support in a hybrid work environment and is based in the San Francisco Bay Area.
Business Partner II - Leadership Development - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Mar 22, 2024
PagerDuty is seeking a passionate and innovative learning and development expert to build and lead their leadership development strategy. The role involves consulting with key stakeholders, designing engaging learning experiences, and delivering scalable solutions. The ideal candidate will have extensive experience in designing and delivering large scale L&D programs, preferably in high-growth corporate environments. The base salary range for this position is 142,000 - 217,000 USD.
Senior Marketing Data Analyst
Company: PagerDuty
Location: Remote
Posted Mar 20, 2024
<p>PagerDuty is looking for a strategic driven analyst to correlate goals to key performance indicators KPIs ensure tracking is set up to report and analyze set up automated Tableau dashboards run experimentation and ab tests and provide collaborative insights to internal stakeholders for performance reporting and optimization <p> <p>Reporting to the Director of Marketing Analytics you will focus on identifying and mapping KPIs on the product led growth funnel and sales assist funnel in a SaaS environment Additionally you will work with key stakeholder groups on the web and growth teams digital marketing focused on KPI and goal mapping enablement data driven recommendations on testing amp personalization strategies implement web analytics tracking and tests advise on CDP tracking create performance reporting dashboards and deliver insights <p> <p>You speak the language of marketers as well as data engineers translating business questions into technical requirements You provide simple easytodigest reports and insights that will help our global marketing team drive more leads pipeline and revenue while keeping an eye on ROI <p> <p>Youre organized work well autonomously and can be trusted to deliver high quality work You prioritize fiercely and communicate effectively You take the work seriously but you dont take yourself too seriously<p> <p>Wherever possible youll teach willing marketers how to answer their own questions with the flexible dashboards that youve built <p> <p><br ><p><p><strong>Key Responsibilities<strong><p> <p><br ><p><ul><li>Take analytics ownership of frontend tracking amp reporting Work with web developers to ensure proper amp adequate front end tracking on all website features and take an active role in identifying amp resolving tracking gaps Provide stakeholders with dashboards and reports on website engagement amp performance and identify key insights amp opportunities for website enhancement<li> <li>Analyze dashboards provide insights and recommendations to stakeholders See through recommendations and how that impacted performance<li> <li>Conduct adhoc investigations analyses and provide databased insights amp recommendations to digital amp web marketers <li> <li>Assist in strategy and own implementation and reporting of AB testing amp experimentation Have a firm grasp of statistical hypothesis testing and familiarity with smallsample statistical testing methods Provide appropriate interpretation of results amp actionable recommendations to nontechnical business stakeholders<li> <li>Actively participate in a collaborative analytics team Support fellow team mates in knowledge building amp sharing QAing code amp analyses and creating documentation of best practices<li> <li>Document how tracking was implemented and how dashboards were created for transparency and visibility for stakeholders and crossteam members<li> <ul><p><br ><p><p><strong>Basic Qualifications<strong><p> <p><br ><p><ul><li>2+ years of working with digital marketing and web analytics data set egGoogle Analytics 4 segmentio Google Ads Google Search Console Google Display Network <li> <li>Intermediate SQL skills<li> <li>2+ years experience testing and experimentation ab testing causal inference<li> <li>2+ years experience using Salesforce CRM data <li> <li>2+ years experience creating reports in a business intelligence tool like Tableau<li> <li>Comfortable managing projects and working autonomously to complete projects<li> <li>Excellent communicator and collaborative team player<li> <ul><p><br ><p><p><strong>Preferred Qualifications<strong><p> <ul><li>Enterprise SaaS experience<li> <li>Experience with Git version control<li> <li>Experience with Snowflake or similar data warehouse<li> <li>Experience with tools like Marketo Salesforce<li> <li>Google Tag Manager<li> <li>Testing tools like VWO<li> <li>Segmentio <li> <li>Multitouch attribution experience <li> <li>Marketing mix modeling experience<li> <ul><div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Director, Market Intelligence
Company: PagerDuty
Location: Remote
Posted Mar 22, 2024
PagerDuty is seeking a seasoned people leader to build and lead the Market Intelligence function. The role involves leading market research initiatives, developing customer segmentation frameworks, and translating insights into actionable strategies. The ideal candidate should have 10+ years of experience in B2B marketing or market research, strong analytical skills, and excellent communication abilities. The base salary range for this position is 179,000 - 283,000 USD. PagerDuty offers a comprehensive total rewards approach, including competitive salary, benefits, flexible work arrangements, and wellness programs.
Majors Account Executive
Company: PagerDuty
Location: San Francisco, CA
Posted Mar 12, 2024
<p><b><strong>Overview of the Role<strong><b> <p><p>PagerDuty is seeking a Majors Growth Account Executive with experience selling SaaS products to Enterprise accounts In this role you will report to a Regional Sales Director We are seeking a dynamic sales champion who not only embraces technology but also knows how to excel while doing it Were on the lookout for someone with a consultative sales approach a proven knack for driving sales growth and the ability to captivate a techsavvy audience<p> <p><br ><p><p>In this role you will exhibit all the characteristics associated with a high performance sales culture specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets Your target accounts will fit our ideal customer profile model in the +$500 million in revenue space focused on approximately 25 accounts You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders multiproduct catalog <p> <p><br ><p><p>As a customercentric organization PagerDuty places immense value on delivering exceptional sales experiences Your mission will be to go above and beyond ensuring our customers receive nothing short of the finest sales journey imaginable <p> <p><br ><p><p>This isnt just a jobits an opportunity to showcase your sales prowess leverage your techsavviness and inject your vibrant personality into every interaction Join PagerDuty and be a part of a thrilling sales adventure where youll thrive have fun and make a significant impact<p> <p><strong>Key Responsibilities<strong><p> <p><strong>Value Selling Focus on highlighting the unique PD value and benefit our products and services can provide to a customer It goes beyond just features and price emphasizing the impact and solutions that address the customers specific needs or challenges<strong><p> <ul><li>Possess a deep understanding of the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership <li> <li>Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends<li> <li>Identifies longterm strategies to grow accounts by aligning with our customers Big Problems and objectives<li> <ul><p><strong>Sales Effectiveness Establishing overseeing and maintaining genuine connections with customers<strong><p> <ul><li>Negotiate positive business outcomes with existing customers for PagerDuty<li> <li>Managing and closing complex multiproduct sales cycles in the +$500 million in revenue space <li> <li>Conducts consistent and effective conversations with the seniorlevel executives VP+ to garner interest and support for new initiatives<li> <li>Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience Shares information with customers to build credibility show integrity and highlight the value of PagerDuty and tailors presentations to suit the audiences level and interests <li> <li>Encourages positive conversations between existing customers and sales teams leading to solutions aligned with the customers strategic vision <li> <ul><p><strong>Sales Execution Ensuring that ones own and others work and information are complete and accurate careful preparation for meetings and presentations following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDutys longterm strategic initiatives<strong><p> <ul><li>Planning Mapping out your territory assignment priority account targets and working with your greater support team to drive an effective territory strategy<li> <li>Utilize historical data and market trends to provide accurate forecasts to management<li> <li>Prospecting leveraging our Marketing Alliances BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment<li> <li>Create effective strategies and qualify opportunities within accounts including plans for winning business for PagerDuty <li> <li>Documenting key qualification details including use case purchase timeframes and next steps MEDDICC amp COM Framework<li> <li>Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts<li> <ul><p><b><strong>Basic Qualifications<strong><b> <p><ul><li>58 years field sales experience preferably in software sales SaaS sales<li> <li>35 years of experience expanded into new areas of existing accounts <li> <li>Enterprise Account Management experience with $500M+ Fortune 500 and Global 2000 companies<li> <li>Sold in a multiproduct selling environment before<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Effective time management complex deal management account planning and analytical skills<li> <li>Consistent track record of exceeding sales targets<li> <li>Selfsufficient with the ability to work independently and collaboratively<li> <li>Previous Sales Methodology training eg MEDDIC SPIN Command of Message Challenger Sales<li> <ul><p><br ><p><p>The base salary range for this position is 105000 115000 USD This role may also be eligible for bonus commission equity andor benefits<p> <p>Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience<p> <p>Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process<p> <div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Senior Security Engineer (AWS, IAM)
Company: PagerDuty
Location: Atlanta, GA
Posted Mar 19, 2024
PagerDuty is looking for a Senior Security Engineer with AWS and IAM expertise to lead security initiatives. The role involves mentoring team members, collaborating with engineering teams, and implementing security solutions. The ideal candidate should have 5+ years of experience in a cloud-native environment, strong understanding of AWS IAM best practices, and proficiency in various technical stacks. Preferred qualifications include experience with FedRAMP authorization, working at a large SaaS company, and mentoring experience. The base salary range is $176,000 - $277,000 USD.
Sr. Event Marketing Specialist (Executive Experience)
Company: PagerDuty
Location: San Francisco, CA
Posted Mar 20, 2024
<p>PagerDuty is the Operations Cloud for the modern enterprise Over 15000 customers trust PagerDuty to anticipate automate and accelerate unpredictable important and unstructured work so that organizations can transform their operations and move their businesses forward faster<p> <p>As we take the next step in the growth of our company and our Marketing Team we are building capability in the development and execution of Executive Briefing Center EBC strategies and tactics as well as event experiences tailored to executive VP CLevel customers and prospects We are looking for a <strong>Sr Event Marketing Specialist Executive Experience<strong> and a leaderdoer to design and deliver bestinSaaS executive experiences that drive business outcomes and deepen relationships between PagerDuty leaders and the executives of our key Enterprise customers <strong>We are looking for candidates located in the San Francisco Bay Area ONLY at this time <strong><p> <p>We need a teammate with outstanding business acumen deep customer empathy strong executive presence precise attention to detail a penchant for collaborating with crossfunctional teams and a love for bringing truly great brand experiences to life in imaginative practical ways Approximately 50 of this persons time will be directed to enabling our EBC strategy and execution and 50 will be directed to the design and successful delivery of PagerDutyhosted executive events<p> <p><strong>KEY RESPONSIBILITIES <strong><p> <ul><li>Act as the Program Manager to build a framework for identifying and prioritizing the types of Executive Briefing Center EBC experiences that PagerDuty will host for Enterprise customers <li> <li>Develop the idealstate customer journey connected to EBC including pre during and postevent experiences and touchpoints<li> <li>Apply bestinclass practices not just from B2B events but beyond including in consumer technology mediaentertainment music theater sports and more to create inspired possibilities for experiences at EBCs and other executive events at PagerDuty<li> <li>Establish a strong relationship with our Executive Team sales leaders and strategic partners and work to incorporate their ideas and feedback into EBC experiences<li> <li>Create starter agendas content email templates and account briefs to be used at EBCs and in communications between PagerDuty and customer teams<li> <li>Persistently raise the bar on the experience of the PagerDuty brand partnering with PagerDutys creative team and agency partners to create artifacts and execute moments that make our events stand out in the techSaaS landscape <li> <li>Manage and own logistics and execution of EBCs including partnering with internal teams working on event logistics overseeing swag fulfillmentinventory levels setting and defining goals and metrics and ensuring that EBCs drive ROI<li> <li>Own the PagerDuty EBC scheduling and calendaring process for top strategic accounts <li> <li>Manage downstream account tracking mechanisms in Salesforce <li> <li>Provide onsite support for inperson EBCs in San Francisco approximately monthly<li> <ul><p><strong>BASIC QUALIFICATIONS<strong><p> <ul><li>At least 5 years of previous experience in a marketing sales or customerfacing role within a fastgrowing organization <li> <li>3+ years of experience successfully designing and delivering events targeted to specific audiences <li> <li>Strong understanding of the SaaS sales process and the unique role EBCs play across customer acquisition retention and growth<li> <li>A proven track record of building credibility and maintaining relationships with executives and gotomarket teams across a company<li> <li>Excellent writing crossfunctional collaboration and influencing skills<li> <li>An uncanny ability to inspire buyin and motivate the team to execute successfully and enthusiastically<li> <li>Ability to travel as needed to support event execution 1015<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>An outstanding executive presence and business acumen<li> <li>A clear vision and distinctive POV for what nextgeneration event experiences can look like for executive attendees including planning content the creative process the pre and postevent experience etc<li> <li>Previous experience successfully managing vendors including agencies space management audiovisual entertainment signage and speakers<li> <li>A deep passion for brand and bringing brand to life through outstanding customer experiences<li> <ul><p>The base salary range for this position is 100000 153000 USD This role may also be eligible for bonus commission equity andor benefits<p> <p>Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience<p> <p>Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process<p> <div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Senior Manager, Community & Advocacy Programs
Company: PagerDuty
Location: San Francisco, CA
Posted Mar 21, 2024
PagerDuty is hiring a Senior Manager of Community and Advocacy Programs. The role involves leading community and advocacy programs, aligning efforts with business goals, managing a global team, collaborating with marketing teams, improving customer experience, and overseeing technical operations. The ideal candidate should have 8+ years of experience in B2B SaaS Community Management, Customer Marketing, Developer Relations, or a related field, and a proven track record in developing and implementing champions programs and community-to-revenue measurement.
Senior PR Specialist
Company: PagerDuty
Location: San Francisco, CA
Posted Mar 19, 2024
PagerDuty is hiring a Senior PR Specialist to enhance the company's visibility and reputation through media coverage. The role involves creating compelling narratives, building media relationships, and driving positive public perception of PagerDuty's products and partnerships. The ideal candidate should have 3+ years of PR experience in the tech industry, strong writing skills, and the ability to develop integrated comms strategies. The base salary range is $100,000 - $153,000 USD. PagerDuty offers a comprehensive total rewards approach, including competitive salary, benefits, flexible work arrangements, and wellness programs.
Senior Manager, Global Benefits
Company: PagerDuty
Location: Atlanta, GA
Posted Mar 14, 2024
<p>PagerDuty is seeking a <strong>Sr Manager Global Benefits <strong>to join our diverse customerfocused team As Sr Manager Global Benefits you will oversee the design implementation and evaluation of PagerDutys worldwide benefits programs You will manage a global team and collaborate with crossfunctional stakeholders while overseeing program budgets maintaining market competitiveness leading vendor management and delivering highquality service globally You will work closely with senior leadership to ensure alignment with organizational objectives and legal compliance across multiple regions including the United States Canada Portugal Chile UK and Australia Additionally you will serve as a strategic resource providing counsel on benefits offerings and regulatory compliance This is an exciting opportunity to thrive in a dynamic fastgrowth environment and possess exceptional communication leadership and problemsolving abilities to shape the future of employee benefits at PagerDuty The ideal candidate is a seasoned HR professional with extensive experience in benefits management strong analytical skills and a proactive approach to addressing employee needs <strong>At this time we are ONLY considering candidates in or around Atlanta GA <strong><p> <p><strong>KEY RESPONSIBILITIES <strong><p> <ul><li>Design implement and evaluate PagerDutys global benefits programs encompassing health and welfare benefits life workwellness leave management and retirement benefits<li> <li>Collaborate with PLT and senior leadership to align programs with organizational strategic objectives and ensure compliance with legal requirements across multiple jurisdictions<li> <li>Provide oversight and strategic direction for the Benefits Service Delivery Partner team ensuring timely resolution of 2nd tier employee benefit inquiries strategic benefit communication initiatives and collaborative partnerships<li> <li>Develop functional strategies and specific objectives for the team<li> <li>Utilize market data surveys and industry networking to evaluate trends and maintain market competitiveness of all benefits offerings<li> <li>Lead the development and management of program budgets for assigned areas<li> <li>Uphold the benefits philosophy ensuring equity and offerings alignment with company values and market standards<li> <li>Provide consultation and serve as a resource to leadership HR Business Partners and Recruiting on benefits programs policies and practices<li> <ul><p><strong>BASIC QUALIFICATIONS<strong><p> <ul><li>Minimum of 10 years of Human Resources experience with a focus on managing Benefits functions for a global organization including at least 4 years in a leadership capacity<li> <li>Bachelors degree in human resources business management or related field required or equivalent work experience<li> <li>Proficiency in using data and analytics to manage performance develop insights and support decisionmaking<li> <li>Global benefits and regulations knowledge in various countries ideally countries such as the United States Canada Portugal Chile the UK and Australia<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>Demonstrated ability to design and implement total reward programs in a dynamic fastgrowth high tech or SaaS environment <li> <li>Preferred certifications such as Certified Benefits Professional CBP or Senior Professional in Human Resources SPHR<li> <li>Excellent communication interpersonal and presentation skills with the ability to engage with stakeholders at all levels<li> <li>Strong relationshipbuilding skills with the ability to influence leadership and collaborate effectively across functions<li> <li>Proficiency in project management creative problemsolving and strategic thinking<li> <ul><table id=privatefields><tbody><tr><td datarequired=false> <div datatype=longtext> <div> <p>The base salary range for this position is 142000 217000 USD This role may also be eligible for bonus commission equity andor benefits<p> <p>Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience<p> <p>Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process<p> <p> <p><div> <div> <td> <tr><tr><td datarequired=false> <td> <tr><tbody><table><p><br ><br ><p><div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Senior Program Manager, People Development Operations - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Mar 22, 2024
<div> <p>PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud<p> <p>Visit our careers site to explore life at PagerDuty discover opportunities and signup for job alerts<p> <div> <p>Are you hungry to have a big impact through career defining work We are seeking a passionate learning and development utility player to lead People Development team operations to enable the delivery of world class development experiences across PagerDuty This includes serving as our teams project manager managing the People Development team roadmap and project plans building and executing strategies around how we communicate amp promote our development offerings to employees managing the way in which employees access our learning solutions via learning technologyLMS tools resources and measuring and analyzing the impact of our programs and experiences Additionally you will have the opportunity to design and deliver meaningful learning solutions and facilitate experiences to strengthen our culture of continuous learning and growth <p> <p><br ><p><p><strong>Key Responsibilities <strong><p> <ul><li>Assume responsibility for operational aspects of all People Development team programs and experiences via multiple modalities virtual synchronous blended and inperson including comprehensive project management logistical support and planning to enable employees to learn and grow in all phases of their career<li> <li>Manage and administer all learning technology platforms serving as primary Learning Management System LMS admin<li> <li>Establish a People Development dashboard In partnership with key stakeholders to monitor communicatereport updates and continuously improve key metrics of learning and development success in terms of quality quantity and efficiency in addition to how it translates into impact for the business <li> <li>Develop prepare and send centralized communications on behalf of the People Development team <li> <li>Build and maintain People Development roadmap and global training calendar that outlines all programs for the next 46 rolling quarters <li> <li>Design and create innovative live and asynchronous learning experiences including course materials such as slides toolkits facilitator notes and assessments<li> <li>Serve as key contact for vendor management and partnerships<li> <li>Research and recommend innovative and where possible automated approaches to streamline team processes improve the employee experience and increase productivity amp efficiencies<li> <ul><p><strong>Basic Qualifications <strong><p> <ul><li>45+ years of experience in a HR Learning amp Development or operations role at a rapidly scaling company <li> <li>Experience implementing andor supporting HR technology ideally learning management systems and building elearning solutions<li> <li>Ability to work autonomously and effectively in a fastpaced complex environment<li> <li>Experience manipulating analyzing and interpreting data communicating reports metrics success criteria <li> <ul><p><strong>Preferred Qualifications <strong><p> <ul><li>Experience in designing and developing elearning using authoring tools like Captivate Articulate 360 and Adobe creative cloud<li> <li>Instructional design experience<li> <li>Experience in eLearning design theories and standards SCORM AICC etc<li> <li>Experience with Agile methodology and project management software such as Mondaycom<li> <li>Video editing <li> <li>Background working with training developers program SMEs technical support and others to ensure training materials are effective<li> <li>Experience driving automation or standardization leveraging technology solutions<li> <ul><div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Data Engineer II
Company: PagerDuty
Location: Remote
Posted Mar 18, 2024
<p>PagerDuty is growing and we are looking for an experienced Data Engineer for our Data team in IT to manage and contribute to the software and services that we provide to our users As a Data Engineer at PagerDuty you will help lead the team responsible for designing building deploying and supporting solutions for teams across PagerDutys growing global user base You are scrappy independent and excited about having a big impact on a small but growing team<p> <p><strong> <strong><p> <p>Together with the other members of the Data Platform team you will have the opportunity to redefine how PagerDuty designs builds integrates and maintains a growing set of software and SaaS solutions In this role you will be working crossfunctionally with business domain experts analytics and engineering teams to redesign and reimplement our Data Warehouse models<p> <p><strong> <strong><p> <p>How You Contribute to Our Vision Key Responsibilities <p> <ul><li> <p>Translate business requirements into data models that are easy to understand and used by different disciplines across the company Design implement and build pipelines that deliver data with measurable quality under the SLA <p> <li> <li> <p>Partner with business domain experts data analysts and engineering teams to build foundational data sets that are trusted well understood aligned with business strategy and enable selfservice <p> <li> <li> <p>Be a champion of the overall strategy for data governance security privacy quality and retention that will satisfy business policies and requirements <p> <li> <li> <p>Own and document foundational company metrics with a clear definition and data lineage <p> <li> <li> <p>Identify document and promote best practices<p> <li> <ul><p><strong> <strong><p> <p>About You Skills and Attributes <p> <ul><li> <p>You will design implement and scale data pipelines that transform billions of records into actionable data models that enable data insights<p> <li> <li> <p>You will help lead initiatives to formalize data governance and management practices rationalize our information lifecycle and key company metrics <p> <li> <li> <p>You will provide mentorship and handson technical support to build trusted and reliable domainspecific datasets and metrics <p> <li> <li> <p>You will have deep technical skills be comfortable contributing to a nascent data ecosystem and building a strong data foundation for the company <p> <li> <li> <p>You will be a selfstarter detail and quality oriented and passionate about having a huge impact at PagerDuty<p> <li> <ul><p><strong> <strong><p> <p>Minimum Requirements <p> <ul><li> <p>Bachelors degree in Computer Science Engineering or related field or equivalent training fellowship or work experience <p> <li> <li> <p>2 + years of experience working in data integration pipelines data modeling <p> <li> <li> <p>Experience designing deploying code in Data platforms in a cloudbased and Agile environment<p> <li> <li> <p>Fluent English is required<p> <li> <ul><p><br ><br ><p><div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>