Jobs at PosiGen
1,080 open positions
Dispute Resolution Manager
Company: PosiGen
Location: Remote
Posted Apr 16, 2024
<p>Join the Solar For All Revolution<p> <p>At PosiGen we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high impact escalations complaints issue resolution and improving the customer experience <p> <p>The Dispute Resolution Manager will have a high degree of influence and accountability for owning and resolving overall disputes and reducing friction in our customers experience with us This leader is responsible for making sure the team carries out the complaint resolution policy and implements corresponding standard operating procedures while simultaneously identifying and eliminating the primary root causes in order to prevent recurrence <p> <p><strong>Essential Job Functions<strong><p> <ul><li>Provides leadership and oversees the handling of escalated customer complaints including BBB and other public forum or regulatory complaints from intake to resolution<li> <li>Communicates directly with the customer as needed using phone email and SMS to find resolution to complaint<li> <li>Acquires and retains staff by recruiting selecting orienting training coaching and recognizing team members Responsible for the teams productivity morale and wellbeing<li> <li>Ensures team thoroughly documents internal assessment of customer issues in the CRM currently Salesforce<li> <li>Provides coaching and feedback to Customer Care team and other interested stakeholders to increase product knowledge resolution options and increase consistency in servicing<li> <li>Tracks and monitors responsiveness to customer complaints<li> <li>Creates and standardizes reporting on escalation types including root cause analysis to promote continuous internal feedback for reducing future customer issues and escalations<li> <li>Exercises good judgment to resolve escalations with minimal supervision and within scope of authority<li> <ul><p><strong>Competencies<strong><p> <ul><li>Ability to monitor and motivate a productionbased and customerfacing team<li> <li>Must have acumen in goal setting team organization and financial planning<li> <li>Ability to quickly become proficient with all products and lease agreements in all the markets <li> <li>Advance communications and analytical skills<li> <li>Ability to work independently and prioritize workload and make decisions on complex matters<li> <li>Ability to manage a large number of inquiries per day via inboundoutbound phone calls and emails<li> <ul><p><strong>EducationExperience<strong><p> <ul><li>College degree or equivalent work experience <li> <li>Solar experience a PLUS<li> <li>35 years of progressive experience in a call center or collection agency is preferred <li> <li>Experience working with claim evaluation legal regulations andor financial settlements preferred<li> <li>Minimum of 2 years of supervisory experience in dispute resolution environment<li> <li>Knowledge of Billing Collections and Customer Service procedures<li> <li>Proficient in Salesforce Google Suite products including Gmail Google Docs Google Sheets etc<li> <li>Excellent written verbal communication and customer service experience and skills are required<li> <ul><p><span>About PosiGen<span><p> <p>PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <p> <p>As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values<p> <ul><li><strong>A<strong>ct with Integrity<li> <li><strong>B<strong>e Humble Be Kind<li> <li><strong>C<strong>ollaborate and Seek to Understand<li> <li><strong>D<strong>eliver on our Promises<li> <li><strong>E<strong>ngage Passionately<li> <ul><p>PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources<p> <div> <div> <p>Base Salary<p> <p><span>$75000<span><span><span><span>$90000 USD<span><p> <div> <div>
Policy Associate
Company: PosiGen
Location: Remote
Posted Apr 05, 2024
PosiGen, a residential solar company, is seeking a Policy Associate to advocate for equitable energy policies that support residential solar, energy storage, and energy efficiency programs. The role involves monitoring and researching at the state and federal level, engaging with policymakers, and communicating policy changes to internal stakeholders. The ideal candidate should have a background in the residential solar industry, understand political and energy regulatory dynamics, and possess excellent communication skills.
Product Manager, Products and Markets (Non-Tech)
Company: PosiGen
Location: Remote
Posted Feb 20, 2024
<p><strong>Summary<strong><p> <p>PosiGens mission is to save families money and transform communities with clean energy The Product Manager Products and Markets will lead strategic initiatives to improve our ability to market and sell our solar lease product and other emerging products They will work closely with the Marketing team to identify and scope process and platform improvements and will partner with the Technology team to develop and deliver these improvements <p> <p><strong>Essential Job Functions<strong><p> <ul><li>Work with the Sr Director Products and Markets to gather insights into core challenges for Marketing business units and identify strategic projects to address challenges <li> <li>Facilitate collaboration and discovery with business stakeholders to articulate business challenges diligence existing processes and brainstorm solutions including new tools and updated business processes<li> <li>Support business sponsors in documenting process people and platform requirements and specifications to address challenges and deliver solutions<li> <li>Proactively develop a deep understanding of business sponsor objectives processes teams timelines and key performance indicatorsmetrics to enable solutions that scale into existing and new platform capabilities<li> <li>Work closely with Technology to create a project plan identifying timelines and budget for implementation <li> <li>Support requirements clarification during software development UAT and launch and provide regular updates to business stakeholders with a focus on deadlines and any change management <li> <li>Coordinate launch of new tools and processes with business units<li> <li>Performs other duties as required<li> <ul><p><strong>Competencies<strong><p> <ul><li>Exceptional communication and presentation skills<li> <li>Demonstrated ability and focus to develop communicate motivate and manage toward a strategic vision<li> <li>Highly developed analytical abilities excellent judgment and strong operational focus<li> <li>Highly organized and detailoriented<li> <li>Team focused knows when to lead when to listen and when to influence<li> <li>Highly ethical with unquestioned integrity and high personal standards of behavior<li> <li>Demonstrated ability to lead and manage complex crossfunctional projects<li> <li>Strong understanding of renewable energy markets business models and financing strategies as well as related evolving policy and regulatory environments<li> <li>Proficient in Microsoft Office preferred<li> <li>Proficient in Google Workspace preferred<li> <ul><p><strong>EducationExperience<strong><p> <ul><li>Bachelors degree <strong>required <strong>in a field that includes quantitative coursework<li> <li>3+ years of project amp product management experience <strong>required<strong><li> <li>3+ years experience in residential or commercial solar development and financing strategies <strong>required<strong><li> <li>Experience working in or with Marketing teams is a plus <li> <li>Demonstrated ability to create operating plans analytic models and strategic management recommendations and execute upon such<li> <li>Strong spreadsheet and presentation skills<li> <ul><p><strong><span>This position is open to candidates legally authorized to work in the United States and residing in the following states AZ CA CT DC FL GA ID IL IN LA MA MD MA MI MS NC NH NJ PA RI SC TN TX UT amp VA<span><strong><p> <p><strong>Physical Demands<strong><p> <ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job<li> <li>While performing the duties of this job the employee is regularly required to talk or hear The employee is frequently required to stand walk use hands and fingers handle or feel and reach with hands and arms <li> <li>The employee is occasionally required to sit climb balance stoop kneel crouch or crawl The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus<li> <ul><p><span><span>About PosiGen<span><span><p> <p><span>PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <span><p> <p><span>As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values<span><p> <ul><li><strong>A<strong><span>ct with Integrity<span><li> <li><strong>B<strong>e Humble Be Kind<li> <li><strong>C<strong>ollaborate and Seek to Understand<li> <li><strong>D<strong>eliver on our Promises<li> <li><strong>E<strong>ngage Passionately<li> <ul><p><span> <span><p> <p><span>PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources<span><p> <div> <div> <p>Base Salary<p> <p><span>$100000<span><span><span><span>$110000 USD<span><p> <div> <div>
Product Manager, Products and Markets
Company: PosiGen
Location: USA
Posted Feb 29, 2024
<p><strong>Summary<strong><p> <p>PosiGens mission is to save families money and transform communities with clean energy The Product Manager Products and Markets will lead strategic initiatives to improve our ability to market and sell our solar lease product and other emerging products They will work closely with the Marketing team to identify and scope process and platform improvements and will partner with the Technology team to develop and deliver these improvements <p> <p><p> <p><p> <p><strong>Essential Job Functions<strong><p> <ul style=> <li style=>Work with the Sr Director Products and Markets to gather insights into core challenges for Marketing business units and identify strategic projects to address challenges <li> <li style=>Facilitate collaboration and discovery with business stakeholders to articulate business challenges diligence existing processes and brainstorm solutions including new tools and updated business processes<li> <li style=>Support business sponsors in documenting process people and platform requirements and specifications to address challenges and deliver solutions<li> <li style=>Proactively develop a deep understanding of business sponsor objectives processes teams timelines and key performance indicatorsmetrics to enable solutions that scale into existing and new platform capabilities<li> <li style=>Work closely with Technology to create a project plan identifying timelines and budget for implementation <li> <li style=>Support requirements clarification during software development UAT and launch and provide regular updates to business stakeholders with a focus on deadlines and any change management <li> <li style=>Coordinate launch of new tools and processes with business units<li> <li style=>Performs other duties as required<li> <ul> <p><strong>Competencies<strong><p> <ul style=> <li style=>Exceptional communication and presentation skills<li> <li style=>Demonstrated ability and focus to develop communicate motivate and manage toward a strategic vision<li> <li style=>Highly developed analytical abilities excellent judgment and strong operational focus<li> <li style=>Highly organized and detailoriented<li> <li style=>Team focused knows when to lead when to listen and when to influence<li> <li style=>Highly ethical with unquestioned integrity and high personal standards of behavior<li> <li style=>Demonstrated ability to lead and manage complex crossfunctional projects<li> <li style=>Strong understanding of renewable energy markets business models and financing strategies as well as related evolving policy and regulatory environments<li> <li style=>Proficient in Microsoft Office preferred<li> <li style=>Proficient in Google Workspace preferred<li> <ul> <p><strong>EducationExperience<strong><p> <ul style=> <li style=>Bachelors degree <strong>required <strong>in a field that includes quantitative coursework<li> <li style=>3+ years of project amp product management experience <strong>required<strong><li> <li style=>3+ years experience in residential or commercial solar development and financing strategies <strong>required<strong><li> <li style=>Experience working in or with Marketing teams is a plus <li> <li style=>Demonstrated ability to create operating plans analytic models and strategic management recommendations and execute upon such<li> <li style=>Strong spreadsheet and presentation skills<li> <ul> <p><strong><span style=fontstyle>This position is open to candidates legally authorized to work in the United States and residing in the following states AZ CA CT DC FL GA ID IL IN LA MA MD MA MI MS NC NH NJ PA RI SC TN TX UT amp VA<span><strong><p> <p><strong>Physical Demands<strong><p> <ul style=> <li style=>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job<li> <li style=>While performing the duties of this job the employee is regularly required to talk or hear The employee is frequently required to stand walk use hands and fingers handle or feel and reach with hands and arms <li> <li style=>The employee is occasionally required to sit climb balance stoop kneel crouch or crawl The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus<li> <ul> <p><span style=textdecoration><span style=fontweight>About PosiGen<span><span><p> <p><span style=fontweight>PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <span><p> <p><span style=fontweight>As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values<span><p> <ul style=> <li style=><strong>A<strong><span style=fontweight>ct with Integrity<span><li> <li style=><strong>B<strong>e Humble Be Kind<li> <li style=><strong>C<strong>ollaborate and Seek to Understand<li> <li style=><strong>D<strong>eliver on our Promises<li> <li style=><strong>E<strong>ngage Passionately<li> <ul> <p><span style=fontweight> <span><p> <p><span style=fontweight>PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources<span><p><div class=contentpaytransparency><div class=payinput><div class=title>Base Salary<div><div class=payrange><span>$100000<span><span class=divider><span><span>$110000 USD<span><div><div><div><img src=httpsremotivecomjobtrack1898362blankgifsource=publicapi alt=>
Inside Sales Specialist
Company: PosiGen
Location: Other US Location
Posted Feb 17, 2024
<p><span>Are you motivated by money AND making a positive impact<span><p> <p><span>Join the Solar For All Revolution<span><p> <p><span>At PosiGen we provide our sales team with a career not just a job Our Inside Sales Reps receive a base salary full benefits commission bonus paid time off 401K with a company match and stock options As well as world class paid training to set you up for success<span><p> <p><span>Inside Sales Representatives work to build a customer base for solar panel system installs This includes following up on warm leads PosiGen provides warm leads to our Inside Sales Reps answering inbound calls from potential customers setting inhome appointments and accurately qualifying homeowners for solar power Other essential job duties include<span><p> <ul><li><span>Contact potential customers by telephone to promote the PosiGen value proposition<span><li> <li><span>Explain the benefits of the PosiGen solar power and energy efficiency program to potential customers<span><li> <li><span>Adhere to and deliver scripted sales material program and promotional pricing details over the phone<span><li> <li><span>Meet and exceed required performance metrics including results and activity requirements<span><li> <li><span>Contact customers to follow up on initial interactions<span><li> <ul><p><strong>Competencies<strong><p> <ul><li><span>Excellent communication skills<span><li> <li><span>Ability to communicate with customers in a professional and friendly manner<span><li> <li><span>Ability to transfer enthusiasm and confidence over the phone<span><li> <li><span>A no hesitation attitude towards phone calls<span><li> <li><span>Ability to follow management direction and take constructive feedback <span><li> <ul><p><strong>EducationExperience<strong><p> <ul><li><span>High School diploma<span><li> <li><span>Minimum 12 years of experience in Customer Service role with experience overcoming objections and managing customer complaints<span><li> <li><span>Demonstrated strong conflict resolution experience<span><li> <li><span>Highly proficient with computers this role requires extensive use of Salesforce CRM<span><li> <li><span>Bilingual is plus<span><li> <ul><p><span>Please note this position is onsite at our offices in Bridgeport CT<span><p> <p><span><span>About PosiGen<span><span><p> <p><span>PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <span><p> <p><span>As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values<span><p> <ul><li><strong>A<strong><span>ct with Integrity<span><li> <li><strong>B<strong>e Humble Be Kind<li> <li><strong>C<strong>ollaborate and Seek to Understand<li> <li><strong>D<strong>eliver on our Promises<li> <li><strong>E<strong>ngage Passionately<li> <ul><p><br ><p><p><span> <span><p> <p><span>PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources<span><p> <p><br ><br ><p><div> <div> <p>On Target Earnings<p> <p><span>$45000<span><span><span><span>$80000 USD<span><p> <div> <div>
Virtual Sales Specialist
Company: PosiGen
Location: Other US Location
Posted Feb 27, 2024
PosiGen is offering a home-based hourly position with significant commission potential. The Recovery Advocate Specialist will meet with existing customers to keep them on track for solar installation, meet retention goals, collaborate with Sales and Operations to resolve customer issues, and provide high-level customer service. The ideal candidate should have a four-year college degree, two or more years of solar sales experience, and be proficient with Google Workspace. PosiGen is committed to diversity and equal opportunity.
Channel Marketing Manager (REMOTE)
Company: PosiGen
Location: Remote
Posted Feb 28, 2024
PosiGen is seeking a Channel Marketing Manager to help drive growth through daily management, programming, and campaign planning for B2B partner and customer engagement. The role involves planning, executing, and analyzing key metrics for partner engagement and growth performance. The candidate will oversee Direct Sales monthly planning calendars, creative development, and tool development. This dynamic role requires strong leadership skills, detail-oriented nature, and the ability to work in a dynamic environment. Candidates should have experience with lead generation sales workflows, budgeting, performance measurement, and planning. The position is open to candidates legally authorized to work in the US and residing in specific states. Required travel up to 25%. Essential job functions include helping build channel brand strategy, owning channel creative development, proposing new budgets, supporting weekly online reviews, and managing existing library of approved materials. The role requires excellent verbal, presentation, and written skills, campaign planning experience, social media content creation, and familiarity with media planning and measurement. A Bachelor's degree and 3+ years of solar industry experience are required. Preferred experience with Adobe Illustrator, Photoshop, and InDesign. The base salary is $65,000—$75,000 USD.
Skedulo Administrator (Remote)
Company: PosiGen
Location: New Orleans, LA
Posted Dec 07, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Skedulo certification is a plus. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program. Experience in data management and system integration. As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. Education/Experience Bachelor's degree in Information Technology, Computer Science, or a related field. About PosiGen PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. Develop training materials and documentation for Skedulo users. 3+ years of experience in a similar role, preferably working with workforce management or scheduling solutions.
Affiliate Marketing Specialist (Remote)
Company: PosiGen
Location: New Orleans, LA
Posted Dec 12, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program. Ultimately, the Affiliate Marketing Specialist will manage their own affiliate partnerships, and be responsible for holding status calls, negotiating pricing, and maintaining monthly volume, budget, and performance expectations for each of their vendors. As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. Essential Job Functions Prospecting and vetting new inbound lead and traffic opportunities to drive measurable business growth Identify and onboard new affiliate partners, media platforms and other inbound partners through research, networking, and outreach Work with IT to facilitate technical implementation for onboarding new lead sources and campaigns in Active Prospect, Salesforce, and Five9 Manage relationships with affiliate, media and agency partners, ensuring clear communication and providing the necessary support Measure & analyze inbound traffic and conduct regular performance reviews to optimize and improve affiliate performance through Sales Call Center and Outside Sales to drive individual productivity Monitor affiliate activity, including traffic, sales, and conversions, to identify customer journey areas for improvement Optimize ROI customer acquisition strategies across paid channels Support buy-side affiliate and media partner relationships, including budgets and reporting Stay up-to-date with industry trends and best practices in affiliate marketing to identify new opportunities and potential partnerships Consult and help support media buys related to customer lead acquisition Maintain PosiGen’s brand VIS ID and style guidelines throughout all internal and external campaigns Education/Experience Bachelor’s degree in Marketing or a related field Minimum of 3 years of experience in affiliate marketing or a similar role Excellent understanding and experience with affiliate marketing platforms and tools Proven track record of driving successful affiliate marketing strategies and delivering measurable results Strong analytical skills to analyze data and metrics to identify trends and make data-driven decisions Knowledge of digital marketing channels and tactics, including SEO, social media, and email marketing, is a plus Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) Experience with Cloud Storage (Dropbox, Google Drive), Macintosh Operating System, and Salesforce About PosiGen PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We strive to live every day by our values: Act with Integrity Be Humble, Be Kind Collaborate and Seek to Understand Deliver on our Promises Engage Passionately PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. This is a supporting role, specifically focused on the growth of the affiliate leads program to help meet business demand generation objectives, including coordinating all aspects of the affiliate onboarding lifecycle. Base Salary $58,240—$75,000 USD Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
Dispute Resolution Manager
Company: PosiGen
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> Join the Solar For All Revolution <p> <p> At PosiGen we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high impact escalations complaints issue resolution and improving the customer experience <p> <p> The Dispute Resolution Manager will have a high degree of influence and accountability for owning and resolving overall disputes and reducing friction in our customers experience with us This leader is responsible for making sure the team carries out the complaint resolution policy and implements corresponding standard operating procedures while simultaneously identifying and eliminating the primary root causes in order to prevent recurrence <p> <p> <strong> Essential Job Functions <strong> <p> <ul> <li> <p> Provides leadership and oversees the handling of escalated customer complaints including BBB and other public forum or regulatory complaints from intake to resolution <p> <li> <li> <p> Communicates directly with the customer as needed using phone email and SMS to find resolution to complaint <p> <li> <li> <p> Acquires and retains staff by recruiting selecting orienting training coaching and recognizing team members Responsible for the teams productivity morale and wellbeing <p> <li> <li> <p> Ensures team thoroughly documents internal assessment of customer issues in the CRM currently Salesforce <p> <li> <li> <p> Provides coaching and feedback to Customer Care team and other interested stakeholders to increase product knowledge resolution options and increase consistency in servicing <p> <li> <li> <p> Tracks and monitors responsiveness to customer complaints <p> <li> <li> <p> Creates and standardizes reporting on escalation types including root cause analysis to promote continuous internal feedback for reducing future customer issues and escalations <p> <li> <li> <p> Exercises good judgment to resolve escalations with minimal supervision and within scope of authority <p> <li> <ul> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Ability to monitor and motivate a productionbased and customerfacing team <p> <li> <li> <p> Must have acumen in goal setting team organization and financial planning <p> <li> <li> <p> Ability to quickly become proficient with all products and lease agreements in all the markets <p> <li> <li> <p> Advance communications and analytical skills <p> <li> <li> <p> Ability to work independently and prioritize workload and make decisions on complex matters <p> <li> <li> <p> Ability to manage a large number of inquiries per day via inboundoutbound phone calls and emails <p> <li> <ul> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> College degree or equivalent work experience <p> <li> <li> <p> Solar experience a PLUS <p> <li> <li> <p> 35 years of progressive experience in a call center or collection agency is preferred <p> <li> <li> <p> Experience working with claim evaluation legal regulations andor financial settlements preferred <p> <li> <li> <p> Minimum of 2 years of supervisory experience in dispute resolution environment <p> <li> <li> <p> Knowledge of Billing Collections and Customer Service procedures <p> <li> <li> <p> Proficient in Salesforce Google Suite products including Gmail Google Docs Google Sheets etc <p> <li> <li> <p> Excellent written verbal communication and customer service experience and skills are required <p> <li> <ul> <p> <u> About PosiGen <u> <p> <p> PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <p> <p> As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values <p> <ul> <li> <p> <strong> A <strong> ct with Integrity <p> <li> <li> <p> <strong> B <strong> e Humble Be Kind <p> <li> <li> <p> <strong> C <strong> ollaborate and Seek to Understand <p> <li> <li> <p> <strong> D <strong> eliver on our Promises <p> <li> <li> <p> <strong> E <strong> ngage Passionately <p> <li> <ul> <p> PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources <p> <p> <p><p>
Experienced Graphic Designer (Hybrid)
Company: PosiGen
Location: New Orleans, LA
Posted Dec 12, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program. As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. Essential Job Functions Ensures brand consistency and guidelines are followed for creative projects internally and externally to PosiGen Oversees the development of both digital and print marketing assets (advertisements, sales sheets, email layouts, clothing design, infographics, social media imagery, etc.) At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. Top candidates will be detail-oriented, deadline driven, able to communicate cross-functionally, and have ample professional marketing/graphic design experience. Develops marketing production processes and ensuring project milestones are met Manages third-party vendor relationships including printers and other vendors Responsible to own department management and coordinate payments with Finance Reports campaign KPIs to internal stakeholders Other duties as assigned Education/Experience Bachelor’s degree in Marketing or comparable degree Min 5 years previous marketing experience Ability to multitask Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Canva and Microsoft Office Suite (Word, PowerPoint, Excel) Experience with Cloud Storage (Dropbox, Google Drive), Macintosh Operating System, and Salesforce Knowledge of solar power energy field, preferred About PosiGen PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We strive to live every day by our values: Act with Integrity Be Humble, Be Kind Collaborate and Seek to Understand Deliver on our Promises Engage Passionately PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. Base Salary $70,000—$75,000 USD Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
Recovery Sales Specialist
Company: PosiGen
Location: Remote
Posted Apr 11, 2024
PosiGen is offering a home-based hourly position with significant commission potential. The Recovery Advocate Specialist will meet with existing customers to keep them on track for solar installation, meet retention goals, collaborate with Sales and Operations to resolve customer issues, and provide high-level customer service. The ideal candidate should have a four-year college degree, two or more years of solar sales experience, and demonstrated success in a quota-driven solar sales position. PosiGen is committed to diversity and equal opportunity, and the total earnings for this position range from $70,000 to $110,000 USD.