Jobs at Rapid7
192,063 open positions
Account Executive, Commercial Accounts
Company: Rapid7
Location: Austin, TX
Posted Mar 17, 2024
<p>Rapid7s Commercial Sales organization in Austin is seeking an Account Executive to join the team You will serve as a strategic partner for clients in your assigned geography helping them achieve a more secure digital future In this quota carrying role you will directly impact the success of the company and help organizations across the world advance securely<br >Rapid7 is a hybrid work environment The expectation is that employees are in the office three days week and remote for two days<br ><b>About the Team<b><br >Rapid7s Commercial Sales team is responsible for driving business at midmarket companies up to 1000 knowledge workers across North America We set you up for success by providing support and transparent communication from the sales leadership team including 1on1 coaching and feedback from your direct manager In addition to our new hire onboarding program Account Executives are provided bestinclass sales enablement training focused around our industry and how to sell our product portfolio along with followup training and coaching sessions paired with sales process and methodology training<br >Our tools include ZoomInfo LinkedIn Sales Navigator Gong Salesloft and Salesforce to help you remain competitive and uncover new business opportunities<br ><b>About The Role<b><br >The main goal of our Commercial Account Executives is to drive net new sales while managing upsell opportunities within your assigned territory In this role you will partner cross functionally with internal teams to drive business opportunities from initial prospecting through negotiation to contract close This is a quota carrying role and critical to the continued success of Rapid7 <br ><b>In this role you will<b><br ><p><ul><li>Meet andor exceed your quota by identifying qualifying and closing new business opportunities at midmarket companies with up to 1300 employees while being a collaborative member of the team<li> <li>Creatively source new prospects and thoughtfully position Rapid7s offerings to suit their needs<li> <li>Serve as a trusted advisor and industry expert<li> <li>Stay current on competitor offerings and be able to identify their strengths and vulnerabilities<li> <li>Turn client feedback into actionable strategies to drive new business and address competitive risks<li> <li>Influence client decisions and advocate for client needs to negotiate solutions<li> <li>Work closely and communicate effectively with various cross functional teams including Sales Engineering Sales Operations and Customer Success to ensure seamless implementation and effective ongoing account growth<li> <li>Accurately enter update and maintain daily activity forecast and opportunity information in Salesforce<li> <ul><p><br ><b>The skills youll bring include<b><br ><p><ul><li>1+ year of B2B closing experience<li> <li>Strong track record of success driving revenue through prospecting creating new business and sustainably growing existing business<li> <li>Ability to work well independently and under pressure as well as be highly responsive to clients<li> <li>Capacity to learn absorb and adapt quickly to everchanging business priorities<li> <li>Critical thinking in a variety of situations demonstrating drive initiative energy and sense of urgency in acquiring and serving clients<li> <li>Ability to travel up to 10 to client meetings as needed<li> <ul><p><br >We know that the best ideas and solutions come from multidimensional teams Thats because these teams reflect a variety of backgrounds and professional experiences If you are excited about this role and feel your experience can make an impact please dont be shy apply today<br ><b>About Rapid7<b><br >Rapid7 NASDAQ RPD helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world Our comprehensive technology services and communityfocused research simplify the complex for security teams helping them reduce vulnerabilities monitor for malicious behavior be in 10 places at once and shut down attacks Were on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people<br >With more than 10000 customers across 140+ countries Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture<br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law<p>
Netsuite Administrator
Company: Rapid7
Location: Boston, MA
Posted Mar 14, 2024
<p><b>Netsuite Administrator<b><br >Rapid7 is seeking a Netsuite Administrator to join our growing IT Business Applications Team which is responsible for the overall health support and compliance of the Rapid7 Oracle Netsuite SaaS platform and various associated integrations Were looking for an experienced handson administrator for our Netsuite ecosystem who can work independently solve customer problems mentor and supervise junior admins has great written and verbal communication skills and can work crossfunctionally Does this sound like you Keep reading to learn how you can make an impact at Rapid7<br ><b>About the Team<b><br >The Application Management team is critical to running the business at R7 supporting both internal and external customers On a daytoday basis in this role youll work as part of a crossfunctional team to solve business problems of varying complexity<br ><b>About the Role<b><br >Rapid7 is looking for a selfdriven highly motivated person with extensive handson experience in Netsuite administration and application support Your background and knowhow enable you to work independently on timesensitive issues and you know from experience that great communication and collaboration skills are key to your success Your natural curiosity and willingness to learn new things coupled with a problemsolving mentality make you stand out in a crowd<br >In this role you will<br ><p><ul><li>Provide operational support in solving real life customer problems involving the Netsuite ecosystem<li> <li>Collaborate with other internal Rapid7 partner teams in triaging and fixing integration issues involving Netsuite<li> <li>Lead with operational excellence in mind by recommending improved ways of doing things that are both robust and scalable<li> <li>Provide consultative guidance to various operational teams within Rapid7 to influence user behavior and enable solutions for faster timetoresolution<li> <li>Provide data and reports to support compliance and audit related work on a periodic basis<li> <li>Support additional tools like Coupa and Concur that are associated with our Netsuite ecosystem<li> <li>Provide mentorship and supervision for junior administrators andor contractors as required<li> <ul><p><br >The skills youll bring include<br ><p><ul><li>3+ years as a Netsuite Administrator in an operational role as part of an enterprise IT technology team that works with a variety of business operations that supports GampA functions<li> <li>Ability to work independently effective time management curiosity strong communication and relationship skills<li> <li>Ability to manage backlog of work and meet deadlines<li> <li>Developer mindset willing to do development as needed<li> <li>The ability to work effectively with other engineers business analysts key stakeholders application administrators and end users in solving complex problems<li> <li>Strong work ethic and customer service mentality<li> <li>Experience with Integration frameworks involving Netsuite a plus<li> <li>Working knowledge with Sox Compliance and SaaS Licencing Operations are a plus<li> <ul><p><br >We know that the best ideas and solutions come from multidimensional teams Teams reflecting a variety of backgrounds and professional experiences If you are excited about this role and feel your experience can make an impact please dont be shy apply today<br ><b>About Rapid7<b><br >Rapid7 NASDAQ RPD helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world Our comprehensive technology services and communityfocused research simplify the complex for security teams helping them reduce vulnerabilities monitor for malicious behavior be in 10 places at once and shut down attacks Were on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people<br >With more than 10000 customers across 140+ countries Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture<b><b><br >LIJM2<br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law<p>
Technical Account Manager - Tampa, FL
Company: Rapid7
Location: Tampa Bay, FL
Posted Mar 20, 2024
The Technical Account Manager role at Rapid7 involves managing the technical relationship with large enterprise and federal customers, ensuring their successful deployment and use of Rapid7 products. The TAM team provides a white-glove technical and support experience, helping customers achieve their security goals. The role requires 5+ years of industry experience in a technical account manager, professional services, sales engineer, or support engineer role, with hands-on experience in Linux, networking, and security technologies. Strong customer service, communication, and problem-solving skills are essential. The role may require up to 10% travel and a hybrid working environment in Tampa, FL.
Director, Procurement
Company: Rapid7
Location: Boston, MA
Posted Mar 19, 2024
Rapid7 is seeking an experienced Procurement leader with over 10 years of experience, including 5 years in a leadership role. The candidate will report directly to the CFO and manage all procurement efforts, collaborating cross-functionally to develop long-term strategies. Key responsibilities include managing the end-to-end procurement process, negotiating contracts, identifying cost-saving opportunities, and leading supplier contract negotiations. The ideal candidate will have strong leadership, negotiation, and communication skills, as well as a deep understanding of procurement best practices and regulations.
Senior Third Party Risk Analyst
Company: Rapid7
Location: Boston, MA
Posted Mar 17, 2024
Rapid7 is looking for an experienced Third Party Senior Risk Analyst to develop and grow their Third Party Risk Program. The ideal candidate will collaborate with various teams to manage risk assessment and due diligence processes for third-parties. Key responsibilities include managing end-to-end TPRM program, administering due diligence questionnaires, partnering with stakeholders, managing vendor portfolio, enhancing TPRM processes, and contributing to procedural documents. The role requires 5+ years of relevant experience, knowledge of risk management governance standards, and excellent communication skills.
Senior Incident Response Consultant
Company: Rapid7
Location: Washington DC
Posted Mar 18, 2024
Rapid7 is seeking a Senior Incident Response Consultant to join their team. The role involves delivering world-class incident response services, leading proactive threat hunting, and advising clients on security best practices. The ideal candidate should have 1-3 years of hands-on incident response experience, strong technical skills in areas like host forensics, network traffic analysis, and cloud technologies. They should also have excellent communication skills and the ability to lead and mentor junior team members. Rapid7 values diversity and offers a dynamic workplace with opportunities for career growth.
Manager, Go to Customer Enablement
Company: Rapid7
Location: Boston, MA
Posted Mar 14, 2024
<p><b><b>Manager Go To Customer Enablement<b><b><br >Rapid7s Global Growth Enablement team is looking to scale by adding a frontline manager to support develop and augment our highly talented team of enablement professionals This is an opportunity to lead a team of enablement professionals while also contributing directly to the creation and execution of global programs Rapid7 seeks a candidate with the right blend of passion knowledge desire for handson action and experience to lead a team focused on the betterment of all Go To customer team members globally<br ><b><b><b>About the Team<b><b><b><br >Our Growth Enablement team is responsible for the development and ongoing management of domainrelevant enablement focused on Rapid7 strategies industry knowledge and key competencies from the new hire experience to ongoing efforts to ensure our goto customer teams and partners are set up for longterm success across the full customer lifecycle <br ><b><b><b>The Role<b><b><b><br >The Manager Go To Customer Enablement will report to the Vice President of Strategy and Effectiveness and will have direct managerial responsibility for six employees focusing on new hire training sales customer success and technical enablement programs globally If you are an energetic innovative datadriven enablement specialist with managerial experience and a passion for developing people this could be a great match<br ><b><b>In this role you will<b><b><br ><p><ul><li>Oversee and contribute directly to the global individual contributor and leadership enablement execution across our core focus areas New Hire Onboarding Sales Customer Success and Technical while directly managing team members responsible for executing these functions<li> <li>Hire manage and coach worldclass enablement professionals<li> <li>Manage enablement governance you provide the structure and process for making strategic decisions in close collaboration with the enablement program manager and leadership input<li> <li>Collaborate with Go To Customer leadership to develop and deliver an annual and quarterly curriculum for our GTC teams that incorporate key competencies by role across systems processes methodology product competition market and Ecosystem<li> <li>Gather input on ways to improve our enablement services structure and resources and implement changes to improve continuously<li> <li>Be highly datadriven measuring leading and lagging ROI indicators of enablement program impact and reporting on engagement in correlation to performance and achievement<li> <li>Roll out and drive utilization of innovative learning tools evolving sales techniques and learning development approaches to upskill talent continuously<li> <li>Open to a hybrid working model 3 days a week in our Boston office<li> <ul><p><br >Desired Skills and Experience<br ><p><ul><li>6+ years experience in sales enablement or a highly related field<li> <li>2+ years of direct management experience leading a team of 4+ people<li> <li>Strong understanding of the gotomarket process from opportunity identification through to close renewal and expansion<li> <li>Past experience creating Sales and Customer Success Enablement Strategies for teams in the 200500person range<li> <li>Excel at datadriven visual storytelling using delivery tools such as Google Slide Presentations<li> <li>Excellent verbal written and interpersonal communication<li> <li>Analytical mindset with the ability to track and measure the effectiveness of enablement programs<li> <li>Ability to work effectively on global and virtual teams and accommodate time differences<li> <li>Experience working in cybersecurity is preferred but not required knowledge of the personas working in the cybersecurity community<li> <li>Work in a fastpaced rewarding environment with tight deadlines and minimal supervision that demands high quality creativity and consistency<li> <li>Experience with Gong and Highspot a plus<li> <li>BS or MA degree in enablement related field a plus<li> <ul><p><br >We know that the best ideas and solutions come from multidimensional teams Thats because these teams reflect a variety of backgrounds and professional experiences If you are excited about this role and feel your experience can make an impact please dont be shy apply today<br ><b><b>About Rapid7<b><b><br >Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation Our portfolio of bestinclass solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web We foster open source communities and cuttingedge researchusing these insights to optimize our products and arm the global security community with the latest in attacker methods Trusted by more than 10000 customers worldwide our industryleading solutions and services help businesses stay ahead of attackers ahead of the competition and futureready for whats next<br >LIJC1<br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law<p>
Software Engineering Intern
Company: Rapid7
Location: Boston, MA
Posted Mar 19, 2024
Rapid7 is seeking software engineering interns to support their internal IT team. The role involves building, deploying, and maintaining code, collaborating with team members, and working with internal customers. The company offers a hybrid working model, dedicated mentor, and access to internal training resources.
Account Executive, Strategic Accounts (Texas)
Company: Rapid7
Location: Austin, TX
Posted Mar 15, 2024
<p>Rapid7s Sales organization is seeking a Strategic Account Executive in Austin to join the Central Strategic sales team You will serve as a strategic partner for named accounts in your assigned geography helping them achieve a more secure digital future In this quota carrying role you will directly impact the success of the company and help organizations across the world advance securely<br ><b>About the Team<b><br >Rapid7s Sales team is responsible for driving business at strategic organizations across North America You will cover a Texas territory as part of our Central Strategic sales team We set you up for success by providing bestinclass sales enablement training focused around our industry and how to sell our product portfolio along with followup training and coaching sessions paired with sales process and methodology training<br >Our tools include ZoomInfo LinkedIn Sales Navigator Gong Salesloft and Salesforce to help you remain competitive and uncover new business opportunities<br ><b>About The Role<b><br >The main goal of this role is to drive net new sales while managing upsell opportunities within your assigned territory In this role you will partner cross functionally with internal teams to drive business opportunities from initial prospecting through negotiation to contract close This is a quota carrying role and critical to the continued success of Rapid7 <br ><b>In this role you will<b><br ><p><ul><li>Meet andor exceed your quota by identifying qualifying and closing new business opportunities at enterprise companies with 10001700 employees while being a collaborative member of the team<li> <li>Creatively source new prospects and thoughtfully position Rapid7s offerings to suit their needs<li> <li>Serve as a trusted advisor and industry expert<li> <li>Stay current on competitor offerings and be able to identify their strengths and vulnerabilities<li> <li>Turn client feedback into actionable strategies to drive new business and address competitive risks<li> <li>Leverage channel partnerships to break into new accounts and remain up to date on opportunities in your territory<li> <li>Influence client decisions and advocate for client needs to negotiate solutions<li> <li>Work closely and communicate effectively with various cross functional teams including Sales Engineering Sales Operations and Customer Success to ensure seamless implementation and effective ongoing account growth<li> <li>Accurately enter update and maintain daily activity forecast and opportunity information in Salesforce<li> <ul><p> <br ><b>The skills youll bring include<b><br ><p><ul><li>4+ years of closing experience selling software cybersecurity sales experience a strong plus<li> <li>A track record of Quota and Presidents Club attainment selling both new and existing products and product portfolios<li> <li>Ability to drive consensus between multiple buyers within each assigned account and develop champions to target the Economic Buyer ie get high and wide<li> <li>Understand customer selection criteria for budgeted and unbudgeted needs<li> <li>Capacity to learn absorb and adapt quickly to everchanging business priorities<li> <li>Ability to have strategic businessoriented conversation at the VP and CISO level Able to convey technical differentiators and link those differentiators to business value<li> <li>Command of the forecast and sales process reliably knows where they are in the sales process and whetherwhen to move opportunity into best case or commit for the quarter<li> <li>Critical thinking in a variety of situations demonstrating drive initiative energy and sense of urgency in acquiring and serving clients<li> <li>Ability to travel up to 20 to client meetings as needed<li> <ul><p> <br >We know that the best ideas and solutions come from multidimensional teams Thats because these teams reflect a variety of backgrounds and professional experiences If you are excited about this role and feel your experience can make an impact please dont be shy apply today<br ><b>About Rapid7<b><br >Rapid7 NASDAQ RPD helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world Our comprehensive technology services and communityfocused research simplify the complex for security teams helping them reduce vulnerabilities monitor for malicious behavior be in 10 places at once and shut down attacks Were on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people<br >With more than 10000 customers across 140+ countries Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture<br ><p><ul><li><b>LIREMOTE<br >LIMB2<b><li> <ul><p> <br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law <br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law<p>
IT Data Analyst Intern
Company: Rapid7
Location: Boston, MA
Posted Mar 19, 2024
Rapid7 is seeking a Data/Business Analyst Intern for their Enterprise Applications team in Boston. The role involves working on cross-functional teams to deliver projects, enhancements, and changes to key business partners. The ideal candidate will have strong analytical skills, understanding of data relationships, systematic problem-solving approach, critical thinking, effective communication, and a positive attitude. The intern will work closely with business stakeholders, IT partners, data engineers, and other data analysts to deliver data-driven solutions. Rapid7 offers a comprehensive internship program with weekly touch bases, access to internal training resources, and a hybrid working model.
Billing Analyst
Company: Rapid7
Location: Boston, MA
Posted Mar 14, 2024
<p><b>In this role you will<b><br ><p><ul><li>Own the accurate and timely billing of approximately $900M of customer billings for 2024<li> <li>Lead individuals to ensure we meet monthly quarterly and annual Billing KPIs<li> <li>Provide technical support with a customer service mindset to customer billing inquiries<li> <li>Ensure Sales Orders are processed timely and accurately in accordance with executed contracts including confirming validity and accuracy of associated billing<li> <li>Meet monthly amp quarterly close calendar deadlines to ensure all billing is processed in a timely manner<li> <li>Foster a continuous improvement mindset automate the manual elements of the customer invoicing process<li> <li>Investigate transaction history and other support activities ensuring the related adjustments are supported with appropriate documentation and approval<li> <li>Analyze and resolve billing and pricing discrepancies while providing timely communication and documented support to both customers and internal stakeholders<li> <li>Setup manage and troubleshoot multiple customer portals for invoice submissions<li> <li>Collaborate closely with crossfunctional teams to support the ordertocash process<li> <li>Perform complex reconciliations with the Amazon Web Services partner account<li> <li>Act as the subject matter expert all billing related items<li> <li>Support Audit Requests<li> <li>Manage all billing related Freshdesk tickets and independently solve customer inquiries with a positive customer service approach<li> <li>Build relationships with Sales Customer Success and Support teams to propose solutions in a timely fashion and make recommendations to continually improve the billing processes<li> <li>Drive various initiatives that use discretion to propose improvements to work practices and processes in an effort to achieve results or improve efficiency such as system improvements international expansion and the adoption of new accounting guidance<li> <li>Assist with special projects as needed by Management<li> <ul><p><br ><b>The skills youll bring include<b><br ><p><ul><li>BA BS in Accounting or Finance degree from 4 year college or university or equivalent experience preferred<li> <li>Billing expertise with an analytical mindset through jobrelated training and hands on experience<li> <li>Excellent analytical skills with a high attention to detail<li> <li>Intellectual curiosity to problemsolve customer billing and related accounting issues<li> <li>Strong commitment to working with a team providing excellent customer service and maintaining professionalism is required<li> <li>Effective and decisive under pressure<li> <li>Independentflexible problemsolver with ability to positively cope with change<li> <li>Advanced Excel skills<li> <li>Strong organizational skills concise documentation skills and ability to meet tight deadlines<li> <ul><p><br >We know that the best ideas and solutions come from multidimensional teams Thats because these teams reflect a variety of backgrounds and professional experiences If you are excited about this role and feel your experience can make an impact please dont be shy apply today<br ><b><b>About Rapid7<b><b><br >Rapid7 NASDAQ RPD helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world Our comprehensive technology services and communityfocused research simplify the complex for security teams helping them reduce vulnerabilities monitor for malicious behavior be in 10 places at once and shut down attacks Were on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people With more than 10000 customers across 140+ countries Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture<br >LIKC1<br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law<p>
Manager, Technical Account Management
Company: Rapid7
Location: Tampa Bay, FL
Posted Mar 16, 2024
Rapid7 is seeking a passionate and experienced manager for a Technical Account Management role in Tampa, FL. The ideal candidate will lead a global team of TAMs, working closely with enterprise customers to ensure they achieve their program goals and maximize the value of Rapid7's cybersecurity solutions. The role involves coaching team members, partnering with cross-functional teams, and collaborating with global support to build sustainable processes. The candidate should have 6+ years of relevant IT experience, preferably in cybersecurity, and 3-5 years of management experience in customer-facing teams. They should be able to manage escalations, work cross-functionally, and have excellent organizational skills. The role is hybrid, with occasional travel to client sites.