Jobs at Reliable Robotics Corporation
265,201 open positions
Reliable Robotics Corporation, founded in 2012, has become a leading innovator in autonomous systems, delivering cutting‑edge robotics solutions to manufacturing, logistics, and healthcare sectors.
The company actively recruits software engineers, hardware specialists, AI researchers, and product managers. Candidates can anticipate a rigorous interview process that emphasizes technical proficiency, collaborative problem‑solving, and a culture of continuous learning.
By reviewing Reliable Robotics listings on Job Transparency, applicants gain access to verified salary ranges, real‑time employee sentiment, and hiring trends, enabling data‑driven decisions and a clearer picture of total compensation.
Senior Director, Marketing Technology - Remote
Company: Centene Corporation
Location: Remote
Posted Aug 10, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Optimine), content platforms (i.e. Salesforce Marketing Cloud), Workflow and process (Adobe Workfront), web platforms (Adobe EM), Google Suite, Marketing Mix platforms (i.e. Intermediate experience with SQL, Tableau or PowerBI, or other reporting/data visualization solutions. Seismic & Adobe DAM), and performance analytics (Salesforce Marketing Intelligence Cloud). Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Salesforce Sales Cloud) marketing automation platforms (i.e. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. Translate business goals and strategy into actionable marketing technology road maps and solutions that deliver ROI Represent Marketing's interests with technology partners, such as Adobe, Salesforce, and Google, by translating business needs into technology requirements/roadmaps Partner closely within Marketing and Technology teams to ensure technical solutions are ideal for the organization, build marketing capabilities and deliver ROI Design and implement solutions that improve the efficiency of marketing funnels and programs, while enabling innovation and scale Identify and execute programs to increase marketing impact on growth and decrease the prospecting burden on sales Develop creative, data-driven solutions to complex problems that increase the return on marketing investments Focus on supporting the end-to-end leads management process from capturing, scoring, filtering, enriching, routing, and assigning high quality leads to the correct sales rep Focus on supporting Experiential Marketing's Prospect Conversion Programs, Webinars, and Local Briefings, including ownership of the nomination tool and lead management for these program Education/Experience: Bachelor's degree in Marketing, Business, or a related field required; MBA or other advanced degree preferred. Advanced experience with CRM systems (i.e.
Content & Social Media Specialist
Company: Brady Corporation
Location: Milwaukee, WI
Posted Aug 10, 2023
Facebook, Twitter/X.com, YouTube, LinkedIn, etc. What you'll be doing: Source write, design and publish high-quality content across Social Networks (i.e. Motivated by growing engagement, this role will develop and execute long-form content marketing and social media strategies to support Brady. What we need: We're currently seeking a Content and Social Media Specialist, with a passion for creative, engaging content and driving measurable results. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world. )Manage Brady's social media accounts and calendars; work with a variety of teams to curate interesting and relevant social media contentMonitor and respond to reviews and social interactions dailyDevelop a network of influencers to help further Brady brand awareness with end usersCurate long-form content topics from various sources, including internal subject matter experts, industry trends and SEO best practicesManage, implement and improve Brady's content marketing strategy and long-form article creation processWork with a variety of teams to develop and publish content articles designed to help achieve inbound marketing goals, increase web traffic and drive results Track the performance of content marketing and social media marketing, create performance reports, and take meaningful action based on the insights discoveredManage efforts in building online Google reviews and reputationStay up to date on all relevant industry changes and updatesHelp develop a social selling technique on LinkedIn for sales team; provide social media training and resources to internal stakeholders What you'll need to be successful: Bachelor's degree in marketing, communications, journalism, or a related field.Minimum 2 years' experience growing and maintaining a company's social media presence and/or content marketing program (preferably a B2B industrial company)In lieu of education, minimum 7 years of applicable experience is acceptableOutstanding creative writing skills with ability to maintain a single brand voice across channelsExperience working with and building an influencer network LI-Hybrid The ideal candidate for this role will be someone who has had hands on experience building, managing and measuring content programs and social communities. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more.
Senior Manager, Digital Design & UX Implementation
Company: Appian Corporation
Location: Washington DC
Posted Aug 09, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co&8208;worker, Pay Transparency Nondiscrimination. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. For more information, visit appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.Appian's Privacy Policy The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. [Nasdaq: APPN]Follow Appian: Twitter, LinkedIn.Appian Corporation is an equal opportunity/affirmative action employer. Reporting to the Sr Director, Digital Activation, this individual will need to efficiently execute on business priorities and designs in a fast paced environment with competing priorities, while also adding valuable front-end perspective to the implementation of UX and UI designs.Responsibilities:Build a best-in-class User Experience on Appian.com Lead comprehensive user experience and design strategy for Appian.com, considering Desktop, Tablet, and Mobile experiences across multiple language sitesLeverage reusable code components and libraries to support digital demand programs including website pages, conversion focused landing pages, and site personalization and optimization efforts.Make UI/UX ideas into prototypes, establish outstanding interactions from designs, construct reusable content modules and ensure code maintainability.Ensure compliance with accessibility regulations and requirements in the creation of designs.Translate UI/UX design mockups into web pages leveraging existing libraries and components Creation of user flows, annotated wireframes, and clickable prototypes. Develop start-to-finish responsive web assets for complex interactive HTML layouts with new and established CSS principles and attributes Leverage reusable code components and libraries for future useEnsure the technical feasibility of UI and UX designsOptimize output for maximum speed and scalabilityCollaborate with other team members and stakeholders Qualifications:8+ years of UI/UX Web Design experience, including marketing websites, landing pages, and content management system (CMS) integration 2+ years front end development experience Experience as a team lead or manager of a web teamExperience with Adobe Experience Manager Experience creating A/B test and personalization activities.Excellent proficiency with modern web markup, including HTML and CSS Good understanding of optimization best practices, SEO principles, and adherence Proficient knowledge of Adobe Creative Cloud image editing tools; ability crop, resize, slice, manipulate and optimize vector and bitmap images for the web Familiarity with best practices of web design, including cross-browser issues with ability to troubleshoot and resolve bugs quickly Familiarity with Web Accessibility standardsExcellent time management and written and verbal communication skillsComfortable working in a fast-paced, entrepreneurial, rapidly changing environment Willingness to learn and master new technologies and tools About AppianAppian is a software company that automates business processes. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. The Senior Manager, Digital Design and UX Implementation will lead user experience strategy and design for Appian.com. This role is expected to lead the design vision, strategies, and execution of Appian.com. We are seeking to hire an individual with experience in all aspects of user experience from setting the vision, to creating user flow and journey maps, to designing high-end prototypes, as well as experience directing and supporting web production. Requests for accommodation will be considered on a case-by-case basis.
Manager, Sales I
Company: Centene Corporation
Location: Philadelphia, PA
Posted Aug 10, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. 4+ years of experience in Sales, Healthcare, Medicare, CMS Regulations and/or Management. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Requires state insurance license required. Requirements vary state by state. 3+ years of supervisor experience. License/Certification: Active health insurance license required. Overnight travel maybe required based on territory/marketplace. Education/Experience: Bachelor's degree in Healthcare, Marketing, Business or related field or equivalent experience. Implements Human Resource guidelines including hiring, goal setting, performance evaluations, salary administration, and affirmative action.
Modelling and Simulation Analyst
Company: The Aerospace Corporation
Location: El Segundo
Posted Aug 09, 2023
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color, religion, genetic information, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law. You can also review Know Your Rights: Workplace Discrimination is Illegal, as well as the Pay Transparency Policy Statement. A few highlights include:Comprehensive health care and wellness plansPaid holidays, sick time, and vacationStandard and alternate work schedules, including telework options401(k) Plan - Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hireFlexible spending accountsVariable pay program for exceptional contributionsRelocation assistanceProfessional growth and development programs to help advance your careerEducation assistance programsAn inclusive work environment built on teamwork, flexibility, and respectWe are all unique, from diverse backgrounds and all walks of life, yet one thing bonds all of us to each other-the belief that we can make a difference. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skills. We believe that a diverse workforce creates an environment in which unique ideas are developed and differing perspectives are valued, producing superior customer solutions. If you're an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at 310.336.5432 or by email at [email protected]. (Min - Mid - Max)$138,000 - $171,250 - $208,000Pay Basis: AnnualWays We Reward Our Employees During your interview process, our team will provide details of our industry-leading benefits.Benefits vary and are applicable based on Job Type. SSC/BZ assists numerous organizations within SSC and the USSF by generating analysis products that evaluate cross mission functions and system interfaces and incorporate models of space, ground, user systems, operational threads, and mission-level engagements. 20% amount)What You Need to be Successful - Senior Project EngineerMinimum Requirements:Bachelor's of science degree in engineering, computer science, applied mathematics, or related field Program officeTwelve years of relevant technical experience after a bachelor's degreeOutstanding systems engineering skills and the ability to perform element/functional decomposition and define interfaces for large enterprisesStrong understanding of the NSS space enterprise including the major programs and roles of SSCWe offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. SMC/BZ is also playing a major role in the development and use of a digital engineering environment that will support the transfer of data between model-based system engineering models and analysis tools to increase the efficiency of analysis products being generated.Work Model: One to two days per week telecommuting is possible depending on the needs of the customer.What You'll Be DoingInteract with Aerospace, SETA, and government staff to define and lead analyses in support of SSC/BZLead ETG teams in the development of M&S capabilities to support the SSC Space Systems Integration OfficeWork closely with other SSC/BZ and external systems engineering organizations to implement a digital engineering environment to support the transfer of data between model-based systems engineering models and analysis toolsTrack analysis needs across SSC/BZ and help manage tasks conducted by ETG and other program office organizationsWork with other organizations across SSC/BZ supporting systems engineering, partnerships, innovation, and capability integration to ensure analysis products are properly communicated to decision makers and help inform acquisition decisionsWhat You Need to be SuccessfulMinimum Requirements:Bachelor's of science degree in engineering, computer science, applied mathematics, or related field Program officeEight years of relevant technical experience after a bachelor's degreeProven systems engineering skills and the ability to perform element/functional decomposition and define interfaces for large enterprisesFamiliarity with the NSS space enterprise including the major programs and roles of SSCModel-based system engineering (MBSE) tools and data ontologies/standards workExperience in performing space architecture trade studiesFamiliarity with the DoD systems acquisition process including major milestones, phases, and decision pointsActive TS/SCI clearance with the eligibility to obtain special access clearances, which is issued by the US government.
Clinical Robot Associate - Rochester, NY
Company: Diligent Robotics
Location: Other US Location
Posted Aug 09, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. hospitals) don’t shut down during the holidays and neither can our robotsWilling to be vendor credentialed: our customers have strict standards and employment will be dependent on obtaining vendor credentials, the process of which will include various immunizations, a background check, a drug screen, among other stepsThe ideal candidate would be:Extraverted: you can strike up a conversation with anyone and everyone loves your presenceResponsive and responsible: you commit to deadlines, err on the side of over-communication, and understand the challenges of working with some co-workers that may be remote.Results-oriented: you’re happy to observe and take notes on end users interacting with the robot all day if that’s what it takesPassionate about healthcare and technology coming together to help peopleFormerly employed in the healthcare space: you have an insider understanding of the vernacular, organizational structure, and operational processes of hospitalsPassionate and clear-eyed when it comes to robots: you understand that there’s a gap between technological reality and media-driven expectations and are excited about the opportunity to move the industry forward by whatever means necessary, even if it isn’t glamorousBenefits:90% of insurance costs for individual + 50% for family (medical, dental, vision)401k plan4.5 weeks of PTOExperience working with some of the leading experts in roboticsPotential to radically change the future of healthcare We are an equal opportunity employer and value diversity at our company. If you have ever been an outstanding customer service representative helping busy customers with their needs, you may be a great fit for the role.Your responsibilities will include:Monitoring and safely assisting mobile service robots in a hospital environment Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineersPrioritizing the customer experience, ensuring their expectations are always met or exceededCommunicating with hospital staff and, occasionally, the public regarding robot operationA good candidate would be, at minimum:A high school graduate or possess a GEDCustomer-service oriented: you are friendly, skilled in the art of de-escalation, and an able juggler of customer demands and company needsAn excellent written and verbal communicator: you convey information to internal stakeholders in phone calls and direct messengerOrganized: you can juggle and make progress on multiple tasks simultaneouslySelf-sufficient: you get things done, learn what you don’t know, and can make quick decisions independently, as circumstances requireAble to lift up to 40 poundsAble to work varying shift times including nights and weekends and understanding that your schedule may shift as customer needs change over timeWilling to work during significant holidays: you understand that our customers (i.e. As part of the founding team, you will help design and implement processes as the organization scales. This position is located in Rochester, NY and you must be local to be considered.This is not an engineering position and a background in robotics or engineering is not required. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners.This is a full-time entry-level role at Diligent Robotics. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. Clinical Robot Associate Job Description - Rochester, NYWhat we’re doing isn’t easy. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments.
Customer Success Manager (Federal Acquisitions)
Company: Appian Corporation
Location: Washington DC
Posted Aug 09, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information, visit appian.com. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co&8208;worker, Pay Transparency Nondiscrimination. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. [Nasdaq: APPN]Follow Appian: Twitter, LinkedIn.Appian Corporation is an equal opportunity/affirmative action employer. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.Appian's Privacy Policy Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation, or free online trainings, there is always somewhere to turn for technical and professional growth.Career: CS career planning concentrates on three main tracks - technical, focus, and business and it’s up to you to decide where your passions lie. They can help with anything from questions about promotions to which track is right for you. Culture: Appian’s customer success group is quickly expanding but the culture continues to make the department feel like a small community. Requests for accommodation will be considered on a case-by-case basis.
EHS Manager
Company: SPX Corporation
Location: Other US Location
Posted Aug 10, 2023
We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status or any other legally protected basis. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. WORKING AT SPX Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace. We respect and value each other as individuals and recognize that only by working together, as a team, can we reach our full potential. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results. OUR VALUES Integrity Accountability Excellence Teamwork Results At SPX, our values are at the heart of everything we do.
Site Lead - Rochester, NY
Company: Diligent Robotics
Location: Other US Location
Posted Aug 09, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must love managing people, putting the customer first, and problem solving for this role. clinical operations, clinical research, clinical coordinator, healthcare project management)Customer service industry experienceSupervisory/Team Lead/Management experienceBenefits:Competitive salary and equity based on experience and contributionOpportunity to be part of our founding operations teamExperience working with some of the leading experts in roboticsPotential to radically change the future of healthcare We are an equal opportunity employer and value diversity at our company. You must live within a commutable distance of Rochester, NY to be considered. You will report directly to the regional team lead. This position is based at our Hospital Partner in Rochester, NY. The position offers a full-time salary $65,000 in addition to accrued PTO and benefits. What You’ll Be Doing/ResponsibilitiesEnsuring current robot delivery services are fully functional at all times by doing what it takes to keep the wheels turningManaging the day-to-day operations for a designated hospital by handling all administrative dutiesOnboarding, training, evaluating and retaining team membersDeveloping and researching new workflows and use cases to promote usageProblem solving as needed Scheduling shift coverage while managing time off requests and holidays; ensuring all shifts are covered at all timesAssigning tasks to team members and monitoring progressCreating desirable outcomes for company-wide OKRsPossessing a positive customer service-oriented attitudeReporting out issues/concerns/customer feedback to the Team LeadRelaying robot operation improvement opportunities to relevant outletsReinforcing pride in organizational success and overall vision and impact Overseeing team building activities on a quarterly basis (at a minimum)What You’ll NeedTo succeed in this role, it is critical that you can demonstrate:Effective Communication: for both onsite stakeholder discussions and team membersDelegation: you can properly assign tasks out to reliable team membersOrganization: always being well-informed on everything that is going onDependability: no action item, big or small, will fall through the cracksAdmirable work-ethic: you’re happy to be needed, even on nights and weekendsConflict-resolution skills: you handle team conflict quickly and in a fashion that maintains a pleasant working environmentIntegrity: instilling trust in your team and making sure that they trust youDecisiveness: at times you may need to make decisions on your own in the momentPreferred qualificationsApplicable operations experienceHealthcare experience ( i.e. You will act as a liaison between onsite robot operations and the Diligent product, growth, engineering, and operations teams. Professional technical training not required for this job, this is a customer service/operations/management position. This position is spent working in our partner hospital location(s). You will be the first call when any issues or questions arise.
Lead Software Engineer
Company: Brady Corporation
Location: Milwaukee, WI
Posted Aug 10, 2023
Responsibilities include, but are not necessarily limited to, the tasks listed on this job description. Benefits: Complete insurance coverage starting on first day of employment - medical, dental, vision, life401(k) with company matchTuition reimbursementBonus opportunityVacation and holiday pay LI-Hybrid What You'll Need To Be Successful: Bachelor's degree in Software Engineering, Computer Engineering, or a related field.7+ years of professional software development experience.Experience with definition, implementation, and rollout of new processes, tools, and practices.Ability to diagnose and debug issues within development environments and customer solutions.Experience in one or more of the following languages: C, Javascript and/or C/C++.Experience with the .NET libraries and Git.Experience implementing Web Services using REST, as well as using existing Web services.Understanding and working knowledge of SQL Server database. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. Take ownership for the technical quality of the global platforms while being mindful of best practices for user-centered design and enabling a great and simple user experience.Consult with customers, business owners, and UX engineers to understand current business issues and offer high quality solutions to solve their problems.Understand critical aspects for Cloud/Web security and lead efforts to improve existing systems.Independently identify systemic areas for improvement and lead the team into building the solutions.Develop and test platform features using Microsoft.NET, C, ASP.NET MVC, Azure Serverless, Azure Service Bus, and Azure Web Apps, Azure Cosmos.Develops and leads a team to create fitness functions and automated testing strategies to ensure a system is healthy and take proactive actions to keep it that way.Support global businesses with solutions that span multiple regions and languages.Work closely with backend developers and other IT teams to integrate UI, application, and systems of record ensuring design integrity.Provide technical guidance and recommendations on back-end technologies.Mentor team members and develop their skillsets.Create and maintain, iterative plans that can deliver value and reduce risks to stakeholders.Communicate accurate project status to management, including risk, estimates, impediments.Create tools to support the engineering and operations processes.Analyze requirements and translate business requirements into product designs.Write technical specifications, design and architecture diagrams, and other forms of documentation.Suggest technical alternatives and improve/streamline processes and systems.Performs other tasks as required. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. As of July 31, 2022, Brady employed approximately 5,700 people worldwide. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation.
Part Time - Clinical Robot Associate - Rochester, NY
Company: Diligent Robotics
Location: Other US Location
Posted Aug 09, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. hospitals) don’t shut down during the holidays and neither can our robotsWilling to be vendor credentialed: our customers have strict standards and employment will be dependent on obtaining vendor credentials, the process of which will include various immunizations, a background check, a drug screen, among other stepsThe ideal candidate would be:Extraverted: you can strike up a conversation with anyone and everyone loves your presenceResponsive and responsible: you commit to deadlines, err on the side of over-communication, and understand the challenges of working with some co-workers that may be remote.Results-oriented: you’re happy to observe and take notes on end users interacting with the robot all day if that’s what it takesPassionate about healthcare and technology coming together to help peopleFormerly employed in the healthcare space: you have an insider understanding of the vernacular, organizational structure, and operational processes of hospitalsPassionate and clear-eyed when it comes to robots: you understand that there’s a gap between technological reality and media-driven expectations and are excited about the opportunity to move the industry forward by whatever means necessary, even if it isn’t glamorousWe are an equal opportunity employer and value diversity at our company. If you have ever been an outstanding customer service representative helping busy customers with their needs, you may be a great fit for the role.Your responsibilities will include:Monitoring and safely assisting mobile service robots in a hospital environment Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineersPrioritizing the customer experience, ensuring their expectations are always met or exceededCommunicating with hospital staff and, occasionally, the public regarding robot operationA good candidate would be, at minimum:A high school graduate or possess a GEDCustomer-service oriented: you are friendly, skilled in the art of de-escalation, and an able juggler of customer demands and company needsAn excellent written and verbal communicator: you convey information to internal stakeholders in phone calls and direct messengerOrganized: you can juggle and make progress on multiple tasks simultaneouslySelf-sufficient: you get things done, learn what you don’t know, and can make quick decisions independently, as circumstances requireAble to lift up to 40 poundsAble to work varying shift times including nights and weekends and understanding that your schedule may shift as customer needs change over timeWilling to work during significant holidays: you understand that our customers (i.e. This position is located in Rochester, NY and you must be local to be considered. The position pays $20/hr. This is not an engineering position and a background in robotics or engineering is not required. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners.This is a part-time, entry-level role at Diligent Robotics and will average 3 8-hour shifts per week. As part of the founding team, you will help design and implement processes as the organization scales. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Clinical Robot Associate - Part Time (3 8-Hour Shifts per week) - Rochester, NYWe envision a future powered by robots that work seamlessly with human teams.
Technical Support Specialist - Robotics - Rochester, NY
Company: Diligent Robotics
Location: Other US Location
Posted Aug 09, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. hospitals) don’t shut down during the holidays and neither can our robots.Willing to be vendor credentialed: our customers have strict standards and employment will be dependent on obtaining vendor credentials, the process of which will include various immunizations, a background check, and a drug screen, among other steps.A safe driver: you will be responsible for transporting equipment from remote locations to onsite deployments.The ideal candidate would be:Responsive and responsible, especially when working remotely: you commit to deadlines, err on the side of over-communication, and understand the challenges of remote work.Results-oriented: you’re happy to observe and take notes on end users interacting with the robot all day if that’s what it takes to get data for product analysis.Vigilant about the details: you notice when a checklist item is left unchecked and it gnaws at you until it’s done. Passionate about healthcare and technology coming together to help peopleA video game enthusiast: you will leverage your off-duty skills to become an expert at teleoperating the robot, when necessary.A budding techy: you are the go-to among friends for fixing their technical problems. Formerly employed in the healthcare space: you have an insider understanding of the vernacular, organizational structure, and operational processes of hospitals.Passionate and clear-eyed when it comes to robots: you understand that there’s a gap between technological reality and media-driven expectations and are excited about the opportunity to move the industry forward by whatever means necessary, even if it isn’t glamorous.Benefits:Competitive salary and equity based on experience and contributionOpportunity to be part of our founding operations teamExperience working with some of the leading experts in roboticsPotential to radically change the future of healthcare We are an equal opportunity employer and value diversity at our company. hospitals) are open 24/7, that our robots must be running smoothly all the time, and that your schedule may shift as customer needs change over time.Willing to work during significant holidays: you understand that our customers (i.e. If you have ever been an outstanding customer service representative at a cell phone or electronics store toggling between helping busy customers with their technical needs, you may be a great fit for the role.Your responsibilities will include:Monitoring and safely operating mobile service robots in a hospital environment (you will be onsite at various hospitals).Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers.Prioritizing the customer experience, ensuring their expectations are always met or exceeded.Deploying hardware and software updates with remote engineering instructions and support.Communicating with hospital staff and, occasionally, the public regarding robot operation.Contributing to core development by solving bugs, improving robot robustness, and building the next generation of teleoperation tools.A good candidate would be, at minimum:An Associates degree holder or possess equivalent experience. Comfortable with software development and deployment cycles: you can report issues and can quickly learn to use new software.An excellent written and verbal communicator: you convey information to internal and external stakeholders in an organized and easily parsable manner through emails, bug reports, and in-person meetingsCustomer-service oriented: you are friendly, skilled in the art of de-escalation, and an able juggler of customer demands and company needs.Organized: you can juggle and make progress on multiple tasks simultaneously.Self-sufficient and whip-smart: you get things done, learn what you don’t know, and can make data-driven decisions independently, as circumstances require. Able to lift up to 40 pounds: you are unfazed by the need to transport robot equipment on an occasional basisFlexible and willing to work different shift hours, including early mornings, nights, and weekends: you understand that our customers (i.e. This position is located in Rochester, NY and you must be local to be considered.This is not an engineering position and a background in robotics or engineering is not required. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Technical Support Specialists will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners.This is a full-time entry level role at Diligent Robotics. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while operating a cutting-edge fleet of robots. You will help design and implement processes as the organization scales. Technical Support Specialist - Robotics - Rochester, NYWe envision a future powered by robots that work seamlessly with human teams.