Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
VMware Support Engineer
Company: Spinnaker Support
Location: Other US Location
Posted Nov 12, 2024
Spinnaker Support is a global enterprise software support company that provides managed services and project-based consulting to many recognized brands. They have an immediate need for a VMware L3 Support Engineer with experience in VMware core technologies and strong analytical and problem-solving skills.
Customer Support Specialist (LATAM)
Company: Loop Support
Location: LATAM
Posted Nov 12, 2024
Loop Support is looking for customer support specialists who are passionate about helping others and enjoy solving problems. The job involves responding to customer inquiries, providing product information, and troubleshooting issues. The ideal candidate has excellent communication skills, a stable internet connection, and a positive attitude.
Accountant
Company: Spinnaker Support
Location: Greater Denver Area
Posted Nov 10, 2024
The job posting is for an accounting role that offers challenge, opportunity to make a real impact, and a chance to make a difference on the team. The responsibilities include ensuring efficient processing of accounts receivable and invoicing functions, preparing monthly reports, and maintaining overall responsibility for the general ledger.
PROGRAM ANALYST
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland
Posted Nov 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a Program Analyst position in the competitive service. The role involves providing management support in program analysis, fiscal planning, and commercial activity. Qualifications include general experience in resource management, budget issues, and execution reports, or a bachelor's degree. The position requires a Secret clearance, potential TDY travel, and submission of a Confidential Financial Disclosure Report. It's a pay banded position with a one-year probationary period, and benefits include a comprehensive package for federal employees.
IT PROJECT MANAGER (SYSTEMS ANALYSIS)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Nov 09, 2024
This is a Direct Hire Authority (DHA) solicitation for an Information Technology (IT) Project Specialist position. The role involves providing systems engineering, cyber security, and infrastructure and technical integration guidance for major critical systems. The position is a Term NTE 2 Years with a one year trial/probationary period. It requires a Secret clearance, and the ability to obtain and maintain a Secret clearance. The role involves planning, design, development, acquisition, and implementation of systems, and writing and evaluating PWSs, SOWs, and/or SOOs. The position is an Army Acquisition, Logistics and Technology Workforce position, and the selectee must meet position requirements for Engineering and Technical Management Certification within 60 months of entrance on duty.
Operations Research Analyst
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Nov 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a position in the Center for Army Analysis, Campaign Analysis Division, located in Fort Belvoir, Virginia. The role requires US Citizenship, a degree in operations research or related fields, and one year of specialized experience. Specialized experience includes applying National Security Strategy, analyzing combat formations, leading study teams, and understanding military formations for battlefield success. The position may require a TOP SECRET - High Risk - SS/SCI security clearance, temporary duty travel, and compliance with Drug Abuse Testing Program requirements.
Acquisition Specialist
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Nov 09, 2024
The text describes a job opportunity as an Army Civilian, specifically as an Acquisition Specialist for the Army Data and Analytics Platforms. The role involves managing and providing IT networks and business systems, supporting the Army mission. The position requires specialized experience in managing program costs, evaluating acquisition strategies, interpreting acquisition regulations, and performing Contract Officer Representative functions. Qualifications include US citizenship, a one-year trial period, and obtaining a Secret security clearance. The role offers a comprehensive benefits package and potential for telework.
PROGRAM MANAGER (ASSISTANT PROGRAM MANAGER ACQUISITION)
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama
Posted Nov 10, 2024
This is a Direct Hire Authority (DHA) solicitation for an Assistant Program Manager position. The role involves managing new systems through advanced development, production, and fielding, or handling critical problem issues with fielded systems. Qualifications include one year of specialized experience in executing cost, schedule, performance, and risk activities within the acquisition life-cycle framework, coordinating acquisition support activities, performing financial reviews, and experience with Defense Cooperative, International programs, Foreign Military Sales, or Direct Commercial sales. The position requires a Secret clearance, ability to obtain and maintain a Secret clearance, and submission of a Confidential Financial Disclosure Report (OGE450) upon entry and annually thereafter. It's a pay banded position, encompassing grades 12 and 13 on the General Schedule. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. A one-year trial/probationary period may be required.
Accountant
Company: Touch Support, Inc. & SNF Back Office
Location: Other US Location
Posted Nov 12, 2024
The company is looking for an accountant with at least 2 years of experience to work remotely. The job requires verifying accounting documents, controlling documentation flow, and preparing reconciliations. The company offers initial and ongoing training, a clear promotional path, and a great teamwork environment.
OPERATIONS RESEARCH ANALYST
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Nov 09, 2024
This is a Direct Hire Authority (DHA) solicitation for a position in the Center for Army Analysis, Technical Director Campaign Analysis Division, located in Fort Belvoir, Virginia. The role requires US Citizenship, a Secret security clearance, and 25% temporary duty travel. The position necessitates a degree in operations research or equivalent, with at least 24 semester hours in relevant subjects including calculus. Specialized experience includes applying National Security Strategy, analyzing combat formations, leading study teams, and utilizing SQL and Microsoft Access. A one-year trial period may be required.
Attorney-Adviser (General)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Sam Houston, Texas Fort Sam Houston, Texas
Posted Nov 09, 2024
The text describes a job opening at the U.S. Army Legal Services Agency, Office of the Soldier's Counsel (OSC) located at Joint Base San Antonio, Fort Sam Houston, Texas. The position requires a law degree, bar membership in good standing, and 2 years of professional legal experience. The role involves identifying legal issues, conducting research, administrative hearings, and advocacy. Veterans' preference is considered a positive factor. Benefits include a comprehensive package, but eligibility depends on the type of position.
SAP Techno-Functional Solutions Architect
Company: Spinnaker Support
Location: Remote
Posted Nov 12, 2024
Spinnaker Support provides global enterprise software support and consulting services. They have an immediate need for an SAP TechnoFunctional Solutions Architect with logistics experience. The role is full-time and fully remote, but the candidate must be based in Australia.