Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
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API Developer Support
Company: Support Ninja
Location: Remote
Posted Nov 04, 2023
SupportNinja, founded in 2015, is a BPO company that aims to revolutionize outsourcing by focusing on employee development, technology implementation, and challenging industry norms. They offer onsite positions at their Foundry site in Taguig City. The API Support Engineer role involves providing quick, empathetic support across multiple channels, troubleshooting technical issues, and suggesting platform improvements. The ideal candidate should have at least 1 year of API support experience, familiarity with API design, programming languages, and SQL scripting, and strong knowledge of OAuth and REST API connectors. Preferred qualifications include Salesforce Administration experience. SupportNinja offers competitive compensation, benefits, and opportunities for professional development.
Procurement Manager
Company: Jet Support Services, Inc.
Location: Remote
Posted Oct 28, 2023
Jet Support Services, Inc. (JSSI) is a leading independent provider of maintenance support and financial services to the business aviation industry, with over 30 years of experience. JSSI maintains more than 2,000 aircraft worldwide and offers maintenance tracking software. The Procurement Manager's role involves leading a team of buyers, providing exceptional customer service, and managing procurement processes. Key responsibilities include tracking team performance, leading calls with buyers, managing AOG rotation, and sourcing parts. The ideal candidate should have a Bachelor's degree in aviation-related procurement, inventory control, and 3 years of management experience. Excellent negotiation skills, problem-solving abilities, and knowledge of fixed-wing and helicopter products are required. JSSI is an Equal Opportunity employer.
Engine Technical Advisor (Turkey)
Company: Jet Support Services, Inc.
Location: Remote
Posted Oct 28, 2023
JSSI is a leading provider of maintenance support and financial services to the business aviation industry, with over 30 years of experience. The company is responsible for maintaining over 2,000 business jets, regional jets, and helicopters, and provides support at every stage of the aircraft life cycle.
Technical Support Representative
Company: Support Ninja
Location: Other US Location
Posted Nov 04, 2023
SupportNinja, founded in 2015, is a company dedicated to growth and talent development. They offer exceptional technical support via various channels, handling complex issues and working closely with engineering teams. The role requires in-depth technical knowledge, experience with customer service software, and familiarity with data analysis. Benefits include competitive compensation, health insurance, and opportunities for professional development.
Customer Support Representative II
Company: Support Ninja
Location: Remote
Posted Nov 07, 2023
The job posting is for a Customer Support Agent at SupportNinja, a company that helps companies grow by developing their people and implementing technology. The job involves providing exceptional customer support, writing knowledge base articles, and identifying process improvements. The company offers competitive compensation, benefits, and opportunities for skills training and personal and professional development.
Not-For-Profit Accounting Manager
Company: Quatrro Business Support Services
Location: Chicago, IL
Posted Nov 06, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Process regular Accounts Payable and Accounts Receivable Support an accurate and timely monthly, quarterly and year end close Ensure the timely reporting of all monthly financial information Complete monthly allocations based upon time and effort reporting Ensure the accurate and timely processing of payroll and payroll updates Perform monthly bank reconciliations Track expenditures and revenues by function, activity, and grant Support budget and forecasting activities Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy Work with the CFO to ensure a clean and timely year end audit Assist in development and implementation of new procedures and features to enhance the workflow of the department Support federal, state, city, local, and private grant compliance Contribute to team effort by accomplishing related results as needed Skills and Qualifications: Managing Processes, Financial Software (QuickBooks preferred), Payroll Software, Accounting, Tracking Budget Expenses, Financial Skills, Analyzing Information, Grant Management, Microsoft, Technologically Efficient Requirements: Must have at least 3 years experience in accounting Must hold at least a bachelors degree, accounting/finance focus preferred Must have experience with nonprofit organizations and grant compliance Must be able to travel to client sites across the Chicagoland area, primarily the city of Chicago and the northwest suburbs. Overview: Position: Nonprofit Accounting Manager Pay Range: $75,000 - $85,000 (based upon experience) Location: Chicago (city and suburbs) Experience/Expertise: Nonprofit Organizations and grant compliance Targeted Start Date: Ongoing Benefits: 401K Health, Dental, and Vision FSA/HRA 15 days of PTO, 5 days of sick leave, 10 holidays Employee Assistance Program Disability and Life insurance Professional Development Reimbursement Sales and Referral Incentives Responsibilities: The Accounting Manager works directly with clients to facilitate day-to-day accounting needs including accounts payable, grant management, accounts receivable, and payroll. EAB Solutions is an equal opportunity employer. We work either remotely from home or from the client site. We strongly believe in our values of people, excellence, and community and look forward to increased impact in the years to come. Obtain and maintain a thorough understanding of the financial reporting and general ledger structure. The successful candidate for this position will report directly to an EAB Solutions' CFO and play an instrumental role in the financial future of the client. Nonprofit Accounting Manager - We offer great benefits, flexible schedules, and fulfilling work. We are looking for a passionate individual to join our accounting team and provide direct accounting services.
Not-For-Profit Accountant
Company: Quatrro Business Support Services
Location: Dallas-Fort Worth, TX
Posted Nov 06, 2023
All applicants will be considered for employment without attention to race, color, religion sex, sexual orientation, gender identity, national origin, veteran or disability status. Process regular Accounts Payable and Accounts Receivable Issue invoices to customers Collect sales taxes from customers and remit them to the government Ensure that receivables are collected promptly Record cash receipts and make bank deposits Support an accurate and timely monthly, quarterly and year end close Ensure the timely reporting of all monthly financial information Complete monthly allocations based upon time and effort reporting Perform monthly bank reconciliations Track expenditures and revenues by function, activity, and grant Work with the CFO to ensure a clean and timely year end audit Support federal, state, city, local, and private grant compliance Provide clerical and administrative support to management as requested Maintain an orderly accounting filing system Contribute to team effort by accomplishing related results as needed Skills and Qualifications: Managing Processes, Financial Software (QuickBooks preferred), Accounting, Tracking Budget Expenses, Financial Skills, Analyzing Information, Grant Management, Microsoft, Technologically Efficient Requirements: Must have at least 1 year experience in accounting Must hold at least a bachelors degree, accounting/finance focus preferred Must be able to travel to client sites across the Chicagoland area, mainly in the North Shore area. EAB Solutions is an equal opportunity employer. Overview: Position: Nonprofit Staff Accountant Pay Range: $45,000 - $60,000 (based upon experience) Location: North Shore and Chicago Experience/Expertise: Health and Human Services Targeted Start Date: Ongoing Benefits: · 401K · Health, Dental, and Vision · FSA and Company funded HRA · 15 days of PTO, 5 days of sick leave, 10 holidays · Employee Assistance Program · Disability and Life insurance Responsibilities: The Staff Accountant works directly with clients to facilitate day-to-day accounting needs including accounts payable, grant management, and accounts receivable. We work either remotely from home or from the client site. We strongly believe in our values of people, excellence, and community and look forward to increased impact in the years to come. Obtain and maintain a thorough understanding of the financial reporting and general ledger structure. The successful candidate for this position will report directly to an EAB Solutions' Accounting Manager or Senior Accountant and will play an instrumental role in the financial future of the client. We are looking for a passionate individual to join our accounting team and provide direct accounting services. Nonprofit Staff Account - We offer great benefits, flexible schedules, and fulfilling work.
Financial Planning and Analysis Specialist
Company: Support Ninja
Location: Remote
Posted Nov 03, 2023
SupportNinja, founded in 2015, is a company focused on growth and talent development. They offer opportunities for Financial Planning and Analysis Specialists to assist in financial reporting, budgeting, forecasting, and analysis. The role requires a Bachelor's degree, 2 years of financial planning experience, and supervisory experience. Benefits include competitive compensation, retirement savings, health insurance, and opportunities for professional development.
Shipyard Plumber
Company: United Support Services, Inc.
Location: San Diego, CA
Posted Nov 03, 2023
Use of industry specific hand tools, portable power tools and manually operated machine tools. Assemble and install valves, pipe fittings, and pipes composed of…
Application Support I (SaaS)
Company: Support Ninja
Location: Remote
Posted Oct 28, 2023
SupportNinja, founded in 2015, is a company dedicated to helping businesses scale and connect with global talent. They offer first-line technical support for software, hardware, and network issues, aiming for excellent customer service and satisfaction. The Application Support I (SaaS) role involves diagnosing and troubleshooting problems, collaborating with cross-functional teams, and maintaining accurate records. Required qualifications include a year of customer-facing support experience, strong communication skills, and technical aptitude. Benefits include competitive compensation, retirement savings, and opportunities for professional development.
Technical Support (Network, Software and Hardware)
Company: Support Ninja
Location: Remote
Posted Oct 31, 2023
SupportNinja, founded in 2015, is a company dedicated to growth and talent development. They offer technical support to companies and individuals, helping them solve technical issues and improve their products' usage. The Technical Support Representative role involves providing advanced technical support, troubleshooting problems, and delivering excellent customer service. The ideal candidate should have a detailed understanding of Windows-based networking and server platforms, and at least 2 years of technical support experience. SupportNinja provides competitive compensation, benefits, and opportunities for professional development.
Customer Support Representative II
Company: Support Ninja
Location: Remote
Posted Nov 07, 2023
SupportNinja, founded in 2015, is a company focused on growth and talent development. They are currently seeking a Customer Support Agent to provide exceptional support, handle tickets, calls, and write knowledge base articles. The role involves scheduling customer calls, identifying and escalating issues, maintaining CRM records, and collaborating for process improvements. Required qualifications include a degree, customer support experience, CRM and Knowledge Management System proficiency, teamwork, and ability to manage tasks in a fast-paced environment. Benefits include competitive compensation, retirement savings, health insurance, and opportunities for growth.