Jobs at Sutherland

Positions 638

Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.

Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.

By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.

Technical Support Guru with Spanish and English

Company: Sutherland

Location: Other US Location

Posted Nov 29, 2024

The company, One Sutherland, is a global team that celebrates diversity and promotes a positive work environment. They are looking for Technical Support Gurus to provide expert assistance with technology-related issues. The job offers a competitive remuneration package, performance-based incentives, and access to premium training.

Director - Process Improvement

Company: Sutherland

Location: Baton Rouge, LA

Posted Nov 28, 2024

Sutherland is a process transformation company that helps Fortune 1000 companies rethink their business processes. They aim to deliver exceptional customer experiences through digital transformation. The company is seeking a Service Excellence Director to lead process excellence and digital transformation initiatives in the Banking Vertical.

Lead - Scheduling

Company: Sutherland

Location: Other US Location

Posted Nov 27, 2024

Sutherland is seeking an attentive and goal-oriented person to join as a Scheduler Lead. The job involves reconciling employee data, preparing schedules, and generating reports. The ideal candidate has experience with scheduling software and strong analytical skills.

Manager - Field Marketing (Europe)

Company: Sutherland

Location: Other US Location

Posted Nov 27, 2024

The job description is for a Manager of Field Marketing in Europe, responsible for developing and executing field marketing initiatives, collaborating with sales and global marketing teams, and analyzing campaign effectiveness. The ideal candidate has experience in marketing, particularly in field marketing, and strong communication and project management skills.

Observability Support Engineer

Company: Sutherland

Location: Other US Location

Posted Nov 24, 2024

The company, One Sutherland, is a global team that celebrates diversity and promotes a positive work environment. They are looking for an Information Security Manager to lead their security operations, with a focus on reviewing current systems, optimizing tools, and ensuring compliance.

Sailpoint Admin

Company: Sutherland

Location: Other US Location

Posted Nov 28, 2024

The job description is for an experienced Identity and Access Management (IAM) professional who can work with various IAM platforms, including SailPoint, Azure AD, and SAML. The candidate should have good communication skills, be able to multitask, and have experience with Java development. The job involves implementing IAM security systems, collaborating with managed service providers, and building enterprise IAM solutions.

Spotify Customer Service Expert with Arabic and English

Company: Sutherland

Location: Remote

Posted Nov 27, 2024

The job posting is for International Customer Service Professionals to work for Spotify's client, Sutherland Bulgaria. The company offers a dynamic multicultural environment, long-term job security, and various benefits. The job involves providing email support, answering FAQs, and troubleshooting.

Implementation Engineer (Genesys/Omni-Channel CX)

Company: Sutherland

Location: Houston, TX

Posted Nov 22, 2024

The job description is for an Implementation Engineer with expertise in the Genesys platform. The role involves designing, implementing, and supporting the platform, as well as working with partnering groups to gather business requirements and ensure technical offerings meet those needs.

Spotify Customer Service Expert with French and English

Company: Sutherland

Location: Other US Location

Posted Nov 29, 2024

Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join their dynamic multicultural team for their Spotify client. The job offers long-term job security, additional health insurance, and a competitive salary. The company provides a positive and international environment where employees can develop professionally and personally.

HR Support Representative with French and English

Company: Sutherland

Location: Other US Location

Posted Nov 27, 2024

The company is looking for a bilingual HR support representative to provide seamless HR support to clients. The job offers long-term job security, additional health and life insurance, and a range of benefits and perks.

Applications Processing Associate- Full Time/ Temporary

Company: Sutherland

Location: Other US Location

Posted Nov 28, 2024

Sutherland is a company that specializes in artificial intelligence, automation, and cloud engineering. They work with iconic brands worldwide and provide a unique value proposition through market-leading technology and business process excellence. The company is looking for candidates with high school diploma or GED, excellent communication skills, and experience working with CRM applications.

Senior Associate HRSS

Company: Sutherland

Location: Other US Location

Posted Nov 28, 2024

Sutherland is seeking a reliable and organized person to join as a Senior Associate HRSS. The role involves assisting with human resources functions, shaping workplace culture, and improving efficiency.

Frequently Asked Questions

What’s it like to work at Sutherland?
Sutherland fosters a collaborative, inclusive culture that rewards continuous learning. Employees benefit from structured mentorship programs, access to internal learning hubs, and flexible remote‑on‑office options that support work‑life balance. The company prioritizes employee well‑being through wellness initiatives, regular pulse surveys, and transparent communication from leadership.
What types of positions are available at Sutherland?
Sutherland hires across a broad tech spectrum: software engineers (frontend, backend, full stack), data scientists, machine learning engineers, DevOps specialists, cloud architects, cybersecurity analysts, UX/UI designers, product managers, project managers, business analysts, and customer support engineers. Roles also extend to digital strategy, analytics, and customer experience operations.
How can I stand out as an applicant for Sutherland?
Tailor your resume to highlight measurable outcomes—e.g., "Reduced ticket resolution time by 30% by automating workflows." Showcase side projects or contributions to open source that demonstrate relevant skills. Prepare for technical interviews by practicing data structures, algorithms, and system design problems, and be ready to discuss real‑world problem‑solving in cross‑functional settings. Finally, research Sutherland’s recent initiatives (e.g., AI‑powered customer journey solutions) and articulate how your experience aligns with those priorities.

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