Jobs at Sutherland

Positions 638

Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.

Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.

By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.

Associate Engineer - Implementation

Company: Sutherland

Location: Other US Location

Posted Nov 22, 2024

Sutherland is seeking a strategic thinking and dynamic person to join as Associate Engineer. The job requires excellent communication, project management, and problem-solving skills. The ideal candidate should have a graduate degree, 13 years of experience, and be willing to work in a night shift.

Lead - Accounts Receivable Collections

Company: Sutherland

Location: Half Way Tree, Jamaica

Posted Nov 19, 2024

Sutherland is recruiting for a Lead - Accounts Receivable Collections (L3) position. The role involves enhancing cash flow through outbound calls, managing accounts for timely payments, collaborating with internal teams, and maintaining accurate records. The ideal candidate should have post-secondary education, 5+ years of related experience, strong communication skills, and knowledge of software applications. They must be organized, detail-oriented, customer service-oriented, and familiar with receivables technology.

Trainer Technical Training

Company: Sutherland

Location: Other US Location

Posted Nov 22, 2024

The job description is for a Trainer position at Sutherland Global Services, a global business transformation company. The Trainer will deliver and evaluate soft and technical skills training, create and revise training materials, and facilitate training sessions. The company is looking for candidates with a Bachelors degree, English and Portuguese language skills, and at least 1 year of work experience as a Trainer.

Customer Service Representatives-Remote (Virginia)

Company: Sutherland

Location: Virginia Beach, VA

Posted Nov 21, 2024

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, offering unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing operations. They provide tailored solutions to fit each company's unique needs, combining human expertise with AI. The company offers competitive pay, benefits, training, advancement opportunities, and employee discounts. This position is for candidates in the Chesapeake, VA area, with reliable internet and a quiet workspace.

Sr Associate - Research

Company: Sutherland

Location: Other US Location

Posted Nov 20, 2024

The job description is for a Senior Associate Research role at Sutherland, requiring strong analytical and problem-solving skills, excellent communication skills, and a proven track record of generating leads. The ideal candidate will have a Bachelor's degree in Marketing, Business Administration, or a related field, and up to 3 years of work experience.

Insurance Transaction Processor (Full Time/Permanent)

Company: Sutherland

Location: Half Way Tree, Jamaica

Posted Nov 20, 2024

Sutherland, a global company celebrating diversity and equal opportunity, is seeking an Insurance Transaction Associate. The role involves enabling sound decision-making, maintaining process documents, and strengthening relationships with clients or team members. Successful candidates will have a minimum of 4 CXC/GCE subjects, valid government ID, and flexible availability. They should possess strong analytical skills, excellent communication, and problem-solving abilities. Sutherland offers competitive compensation, paid training, and excellent benefits including health insurance, lunch benefits, and career development opportunities.

Temp IT Specialist - 9-12 Month Assignment (Onsite)

Company: Sutherland

Location: Other US Location

Posted Nov 20, 2024

Sutherland is a company that provides artificial intelligence, automation, and cloud engineering services. They work with iconic brands worldwide and have created over 200 unique inventions. The company is looking to hire a temporary IT Help Desk Specialist in Shreveport, LA.

Associate- Travel Customer Service-REF24401V

Company: Sutherland

Location: Other US Location

Posted Nov 20, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for customers and employees. They have been entrusted with caring for clients' customers for over 37 years and are dedicated to making experiences delightful, instantaneous, and frictionless.

UiPath RPA Developer

Company: Sutherland

Location: Other US Location

Posted Nov 19, 2024

Sutherland is a global provider of business process and technology management services, offering analytics-driven solutions to support the entire customer lifecycle. They are seeking an attentive and analytical person to join their team as a ProfPlatform Solution to create and implement RPA projects.

Employee Referral

Company: Sutherland

Location: Other US Location

Posted Nov 20, 2024

The company, Sutherland, provides artificial intelligence automation and advanced analytics to businesses, helping them achieve success. They work with iconic brands worldwide and bring a unique value proposition through market-leading technology and business process excellence.

Marketing Manager

Company: Sutherland

Location: Other US Location

Posted Nov 19, 2024

The job description is for a Marketing Manager position at Sutherland, a global provider of business process and technology management services. The role involves leading a team to develop and implement marketing strategies, managing campaigns, and collaborating with cross-functional teams.

Solutioning Lead

Company: Sutherland

Location: Other US Location

Posted Nov 19, 2024

Sutherland is a global provider of business process and technology management services, offering solutions that support the entire customer lifecycle. The company has been helping customers across industries achieve greater agility through transformed and automated customer experiences for over 30 years.

Frequently Asked Questions

What’s it like to work at Sutherland?
Sutherland fosters a collaborative, inclusive culture that rewards continuous learning. Employees benefit from structured mentorship programs, access to internal learning hubs, and flexible remote‑on‑office options that support work‑life balance. The company prioritizes employee well‑being through wellness initiatives, regular pulse surveys, and transparent communication from leadership.
What types of positions are available at Sutherland?
Sutherland hires across a broad tech spectrum: software engineers (frontend, backend, full stack), data scientists, machine learning engineers, DevOps specialists, cloud architects, cybersecurity analysts, UX/UI designers, product managers, project managers, business analysts, and customer support engineers. Roles also extend to digital strategy, analytics, and customer experience operations.
How can I stand out as an applicant for Sutherland?
Tailor your resume to highlight measurable outcomes—e.g., "Reduced ticket resolution time by 30% by automating workflows." Showcase side projects or contributions to open source that demonstrate relevant skills. Prepare for technical interviews by practicing data structures, algorithms, and system design problems, and be ready to discuss real‑world problem‑solving in cross‑functional settings. Finally, research Sutherland’s recent initiatives (e.g., AI‑powered customer journey solutions) and articulate how your experience aligns with those priorities.

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