Jobs at Sutherland
Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.
Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.
By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.
Associate Manager Talent Acquisition
Company: Sutherland
Location: Other US Location
Posted Sep 05, 2024
The job description is seeking a dynamic and intuitive person to join as an Associate Manager Talent Acquisition. The role involves leading and managing high-volume recruitment efforts, conducting performance evaluations, and facilitating comprehensive onboarding sessions.
Associate - Research
Company: Sutherland
Location: Other US Location
Posted Sep 05, 2024
The job description is looking for a content writer to create high-quality content for various digital platforms. The responsibilities include conducting research, collaborating with clients, and authoring content in DITA. The qualifications include exceptional writing and editing skills, experience with research, and strong communication skills.
Tech Support Champion: Daily Shift | German & English
Company: Sutherland
Location: Other US Location
Posted Sep 05, 2024
Sutherland is seeking a Technical Support Guru to join their team. The company is a global provider of business process and technology management services, offering a positive work environment and opportunities for growth.
Associate-CS Phone
Company: Sutherland
Location: Other US Location
Posted Sep 05, 2024
The job description is looking for a customer service representative with good language skills, experience, and technical skills. The job requires delivering solutions to customer problems, responding to emails and chats, and working as part of a team. The company is looking for someone who is passionate about music and willing to relocate to Malaysia.
Associate-Account Management
Company: Sutherland
Location: Other US Location
Posted Sep 05, 2024
The job posting is seeking a Back Office Analyst with customer service experience to manage customer queries via social media and email. The company is looking for a driven and hardworking individual who is fluent in Mandarin, Cantonese, and English. The job requires a basic understanding of PC and mobile device troubleshooting, email and social media support, and experience in customer service.
Functional SME to streamline Warehouse Process (MFG Engineer)
Company: Sutherland
Location: Other US Location
Posted Sep 06, 2024
Sutherland is a digital transformation company that delivers exceptional experiences for customers and employees. They have a rich history and are optimistic about the future, with a focus on human-machine collaboration and solving human problems.
Quality Manager
Company: Sutherland
Location: Baton Rouge, LA
Posted Sep 05, 2024
Sutherland is seeking a Customer Experience Manager to join their team. The role involves collecting and analyzing customer feedback, ensuring compliance with key initiatives, and building a positive experience. The ideal candidate has creativity, proactivity, and experience in marketing, organizational development, or customer experience.
Associate Manager - Employee Engagement
Company: Sutherland
Location: Other US Location
Posted Aug 28, 2024
Sutherland is seeking an Associate Manager Employee Experience to develop and execute engaging campaigns and initiatives to foster a positive work environment. The role requires a creative and versatile individual with excellent communication and event management skills.
Spotify Customer Service Expert with Arabic and English
Company: Sutherland
Location: Other US Location
Posted Aug 28, 2024
Sutherland is a global leader in Customer Experience Management, offering a dynamic and multicultural work environment with opportunities for professional development and growth. The company is looking for motivated International Customer Service Professionals to join their team for their Spotify client.
Manager - Customer Experience
Company: Sutherland
Location: Baton Rouge, LA
Posted Sep 05, 2024
Sutherland is seeking a Customer Experience Manager to join their team. The role involves collecting and analyzing customer feedback, ensuring compliance with key initiatives, and building a positive experience. The ideal candidate has creativity, proactivity, and experience in marketing, organizational development, or customer experience.
Manager - Dialer Administrator
Company: Sutherland
Location: Baton Rouge, LA
Posted Sep 09, 2024
The job description is for a Dialer Associate Manager at Sutherland, requiring intermediate to advanced proficiency in Microsoft Excel, working knowledge of dialer systems, and strong communication skills.
Work at home Customer Service Representatives
Company: Sutherland
Location: Tulsa, OK
Posted Sep 05, 2024
The job posting is for a customer service representative position at Sutherland, a digital transformation company. The company offers competitive pay, benefits, and advancement opportunities. The job requires excellent communication skills, experience in customer service, and a quiet distraction-free workspace.