Jobs at Zendesk
6,787 open positions
Director, Global Partner Marketing Programs
Company: Zendesk
Location: Remote
Posted Dec 04, 2024
The role involves collaborating with senior leadership teams to develop Partner marketing strategies and programs, driving transformational change in Partner marketing, and aligning all teams to common goals. The ideal candidate should have 10-12 years of experience in Partner marketing for B2B companies, a positive attitude, deep understanding of Partner marketing KPIs, and the ability to travel 25% of the time. The role requires developing partner programs, being a strategic problem solver, and having strong analytical skills. The annualized base salary range is $155,000.00-$233,000.00.
Digital Experiences Manager
Company: Zendesk
Location: Austin, TX
Posted Dec 03, 2024
Zendesk is seeking a Manager, Digital Experiences in Austin, TX to lead their global digital event strategy, producing engaging events that align with their brand and enhance customer and prospect interactions. The role involves end-to-end digital event program management, content development, audience engagement, and performance analysis. The ideal candidate should have 8+ years of experience in digital event production, program management, or digital marketing, with a strong background in managing large-scale virtual events and using analytics tools.
Technical Support Specialist Engineer - French Speaking
Company: Zendesk
Location: Remote
Posted Dec 03, 2024
Zendesk is seeking a Technical Support professional to provide expert support for their multi-product platform, primarily via live messaging/chat and phone. The ideal candidate should have at least 2 years of experience in technical support, ideally in a software environment, with strong troubleshooting skills. They should be fluent in French and English, have digital proficiency, and be able to explain complex issues simply. Zendesk values empathy, teamwork, and continuous learning, offering a fulfilling and inclusive work experience with a hybrid work model.
Reals Representative II
Company: Zendesk
Location: Manila, Philippines
Posted Dec 04, 2024
Zendesk, a leading Customer Support Platform, is seeking a Renewals professional to grow its large base of existing customers. The role involves handling account renewals, providing top-class customer experiences, and using persuasion skills to encourage contract renewals. The company offers innovative technology, detailed training, and a supportive environment to succeed. The ideal candidate should have 3+ years of experience in Renewals, Sales, Operations, or Account Management, and possess strong communication and negotiation skills.
Commercial Account Executive - French Speaking
Company: Zendesk
Location: Lisbon, Portugal
Posted Dec 04, 2024
Zendesk is hiring a dedicated Account Executive to drive revenue growth, manage customer relationships, and expand existing partnerships. The ideal candidate should have 3+ years of B2B sales experience, preferably in SaaS, and be fluent in French. Key responsibilities include acquiring new customers, cross-selling products, leveraging data insights, and exceeding revenue goals.
AMER/LATAM Security & Safety Manager
Company: Zendesk
Location: Mexico City, Mexico
Posted Dec 04, 2024
Zendesk is seeking an experienced AMER/LATAM Security & Safety Manager to oversee physical safety, security, and compliance with health and safety requirements across multiple regional offices. The role involves conducting investigations, performing inspections, planning for corporate events, and responding to life safety incidents. The successful candidate will have strong analytical and communication skills, experience leading security & safety programs, and fluency in English.
Director, Customer Success
Company: Zendesk
Location: Singapore
Posted Dec 04, 2024
Zendesk is seeking a Customer Success leader for APAC, responsible for setting and executing the region's Customer Success strategy. The ideal candidate should have extensive experience in building and managing Customer Success, Support, Consulting, or similar functions at scale. They must be strategic, analytical, results-driven, and a strong leader with high emotional intelligence. The role involves leading a team of Customer Success Managers, driving strategic improvements, and fostering a culture of empathy and accountability. The candidate should have excellent communication skills, be able to work in a fast-paced environment, and have Gainsight experience as a plus.
Senior Data Scientist
Company: Zendesk
Location: Bangalore, India
Posted Dec 03, 2024
Zendesk is seeking a Senior Data Scientist, Marketing Analytics to join their world-class marketing team. The role involves developing and executing data-driven marketing strategies, applying statistical analysis and predictive modeling, delivering actionable insights, collaborating with cross-functional teams, and ensuring data consistency. The ideal candidate should have a proven ability to translate complex data into actionable insights, excellent communication skills, proficiency in SQL and programming languages like R or Python, and familiarity with data visualization tools. Experience with marketing automation and CRM platforms is a plus. The role requires a Bachelors or Masters degree in a related quantitative field, minimum 3 years of practical experience in a data science role with a focus on marketing analytics, and the ability to travel internationally 10% of the time.
Marketing Automation Manager
Company: Zendesk
Location: Mexico City, Mexico
Posted Dec 04, 2024
Zendesk is seeking a Marketing Automation Manager with at least 5 years of experience in email marketing, focusing on marketing operations, automation, and global campaigns. The role involves designing and implementing scalable marketing automation programs, managing triggered email campaigns, and serving as an expert in automation platforms like Eloqua, Marketo, and Pendo. The candidate should have expertise in HTML/CSS for email and landing page development, strong analytical skills using BI tools, and demonstrated project management abilities. Collaboration with cross-functional teams is essential. The position requires physical presence in Mexico City or Mexico State, with a hybrid work model offering both onsite and remote work.
Technical Support Specialist Engineer - French Speaking
Company: Zendesk
Location: Remote
Posted Dec 04, 2024
Zendesk is seeking a Technical Support professional with at least 2 years of experience in a software technical environment. The role involves providing outstanding technical support through various channels, including live messaging/chat and phone. The ideal candidate should have proven experience in troubleshooting, multitasking, and familiarity with API, HTML, or CSS. Strong communication skills, empathy, and problem-solving abilities are essential. Zendesk, a company that powers billions of conversations, offers a fulfilling and inclusive work environment with a hybrid model of remote and in-person work.
Sales Development Representative with Spanish
Company: Zendesk
Location: Lisbon, Portugal
Posted Dec 04, 2024
Zendesk, a leading Customer Support Platform, is seeking exceptional sales talent to drive new business and accelerate career growth in EMEA. The role involves managing high volume of inbound leads, upselling, cross-selling, and delivering an outstanding customer experience. The ideal candidate should be fluent in Spanish and English, have a passion for consultative sales, and possess excellent communication skills. A 'Can Do' attitude, business experience (preferably in SaaS sales), and the ability to work in a hybrid model are highly valued. Zendesk offers a multicultural team environment, a rich onsite experience, and flexibility to work remotely.
Business Development Representative - German Speaking
Company: Zendesk
Location: Lisbon, Portugal
Posted Dec 04, 2024
The job posting is for a key sales team member in Lisbon, Portugal. The role involves driving new business, delivering on regional strategy, managing a busy outbound pipeline, and providing top-class customer experience. The ideal candidate should have at least 6 months of sales experience, a 'Can Do' attitude, excellent communication skills, and fluency in German and English. Fluency in Polish or another CEE language is a plus. The role offers a hybrid work model, quality leadership support, and opportunities for professional growth. Zendesk, the company, is committed to diversity, equity, and inclusion, and offers a fulfilling work environment.