Jobs at Zendesk
6,787 open positions
Associate Product Marketing Specialist
Company: Zendesk
Location: Remote
Posted Nov 21, 2024
Zendesk's award-winning Product Marketing team is seeking an Associate Product Marketing Specialist. The role involves driving product, sales, and adoption initiatives, supporting various PMM functions, and collaborating with cross-functional teams. The ideal candidate should be an evangelist for product strategy, have a customer-first mentality, and possess strong communication and project management skills. The role requires regular communication with global teams and offers a base salary range of $76,000.00-$114,000.00.
Customer Success Manager - English and French Speaking
Company: Zendesk
Location: Lisbon, Portugal
Posted Nov 20, 2024
Zendesk is hiring six Customer Success Managers (CSMs) in Lisbon, Portugal. The role involves working with a diverse book of customers across multiple industries, supporting them in deriving value and optimizing for success with Zendesk. Candidates should have 3+ years of experience in Customer Success or Account Management, be fluent in English and French, and have strong communication and data analysis skills. The position offers opportunities for growth, learning, and driving positive customer experiences in a dynamic, fast-growing environment.
Senior Counsel, Corporate and M&A
Company: Zendesk
Location: Remote
Posted Nov 21, 2024
Zendesk Legal is seeking a Senior Counsel with 7+ years of corporate and M&A experience to lead the M&A function, foster growth through acquisitions, manage risk, and advise business leaders. The role involves negotiating principal deal related documents, realizing efficiencies, and developing integration plans. The position is remote-eligible and reports to the Director, Corporate and Securities. The annualized base salary range is $180,000.00-$270,000.00.
Technical Architect
Company: Zendesk
Location: Other US Location
Posted Nov 21, 2024
The job description is for a Technical Architect position at Zendesk, where the candidate will work with customers to transform their communication and relationships through exceptional service. The role requires strong technical skills, excellent communication, and empathy.
Manager, Digital Sales APAC
Company: Zendesk
Location: Manila, Philippines
Posted Nov 21, 2024
Zendesk is seeking a sales manager with SaaS experience to lead a team of Digital Sales Specialists. The role involves setting quotas, managing and mentoring a team, and driving sales strategies. The ideal candidate should have a proven track record in software sales, experience in high-volume transactional sales, and a data-driven approach. They should also be passionate about training early career reps and thrive in a growth environment.
Customer Success Manager - English and German Speaker
Company: Zendesk
Location: Other US Location
Posted Nov 21, 2024
Zendesk is hiring Customer Success Managers in Lisbon, Portugal. The role involves working with customers across multiple segments, delivering engaging experiences, and driving customer satisfaction. The company values diversity, equity, and inclusion, and offers a hybrid work experience.
Lead, Data & Analytics Analyst (Zendesk AI Agents)
Company: Zendesk
Location: Remote
Posted Nov 20, 2024
Zendesk AI Agents is seeking a Lead Data Analyst for their Analytics Core team. The role involves building foundational analytics and insights for the product, focusing on generative bots. Key responsibilities include advanced analytics and modeling, strategic data leadership, data architecture and infrastructure, collaboration, and mentorship. The ideal candidate should have a strong blend of technical expertise and business acumen, with proficiency in SQL, Python, machine learning, and data modeling. Non-technical skills required include excellent communication, leadership, and data governance knowledge.
Group Manager, Localization
Company: Zendesk
Location: Other US Location
Posted Nov 21, 2024
Zendesk is seeking an experienced Group Manager Localization to lead the localization process, develop a comprehensive localization strategy, and ensure a seamless and consistent experience for global customers. The role requires exceptional leadership skills, results-oriented approach, and strong analytical skills.
Zendesk Services Consultant (German)/ Managed Services Consultant
Company: Zendesk
Location: Krakow, Poland
Posted Nov 21, 2024
Zendesk is seeking a Managed Services Consultant with 5+ years of experience in customer success or consulting. The role involves managing a portfolio of customers, optimizing and maintaining their use of Zendesk products, and providing business consultation. The ideal candidate should have excellent communication skills, fluency in German, and a passion for customer service. Zendesk offers a hybrid work model, emphasizing a world-class global customer experience. The company is committed to diversity, equity, and inclusion.
Senior Enterprise Account Executive
Company: Zendesk
Location: Other US Location
Posted Nov 20, 2024
Zendesk is looking for an Enterprise Account Executive to join their team. The role involves driving revenue growth, building relationships, and growing existing partnerships. The company offers a hybrid work experience, competitive pay, and a culture dedicated to enabling conversations and providing appreciative support.
Manager Strategic Sourcing, Software and Engineering
Company: Zendesk
Location: Remote
Posted Nov 20, 2024
Zendesk is seeking a Manager of Strategic Sourcing for a remote role. The successful candidate will play a key role in sourcing strategy and execution across software and engineering categories. They will use innovative thinking, analytical and negotiating skills to oversee complex negotiations, contract review, and usage forecasting. Key responsibilities include guiding business through strategic projects, developing accurate forecasts, collaborating with various departments, identifying trends and risks, and managing critical vendor relationships. The role requires strong software and engineering negotiation skills, team player abilities, executive level communication, and a focus on cost savings and operational improvement. The annualized base salary range is $106,000.00-$158,000.00.
Senior Solutions Consultant
Company: Zendesk
Location: New York City, NY
Posted Nov 21, 2024
The job description is for a Senior Solutions Consultant at Zendesk, responsible for technical solutions and competitive aspects of the sales cycle. The role requires 5+ years of Mid Market/Enterprise software selling experience, excellent communication and problem-solving skills, and a willingness to work in a fast-paced startup environment.