Jobs at Zendesk
6,787 open positions
Technical Architect
Company: Zendesk
Location: Madison, WI
Posted Oct 26, 2024
Zendesk is looking for a Technical Architect to join their fast-growing organization, focusing on customer experience. The role involves crafting solutions, communicating technical concepts, and leading discussions on various technologies.
Mid-Market Account Executive
Company: Zendesk
Location: Remote
Posted Oct 18, 2024
Zendesk is seeking a Mid Market Account Executive with a strong B2B sales background, particularly in the SaaS sector. The role involves driving revenue growth through acquiring new customers, cross-selling services, and nurturing relationships. The ideal candidate should have a proven track record, expertise in complex sales cycles, and excellent negotiation skills. Zendesk offers a flexible work environment with a competitive compensation package, including an annualized OTE range of $198,000.00-$298,000.00.
Localization Specialist
Company: Zendesk
Location: Bangalore, India
Posted Oct 18, 2024
The Localization Specialist role at Zendesk involves managing localization projects, supporting the team with daily tasks, and collaborating with internal and external partners. The role requires proficiency in Zendesk's tools and processes, strong project management skills, and excellent interpersonal abilities. The ideal candidate should have a Bachelor's degree, at least 1 year of localization project management experience, and a positive, self-driven attitude. Zendesk promotes a hybrid work environment, offering flexibility while emphasizing team collaboration and learning. The company is committed to fostering diversity, equity, and inclusion.
Technical Account Manager
Company: Zendesk
Location: Singapore
Posted Oct 17, 2024
Zendesk is seeking a Technical Account Manager to significantly impact customer success and CX transformation for enterprises. The role involves building and managing relationships with team members, understanding customer CX landscape, developing technical roadmaps, and delivering proactive advice to optimize Zendesk product capabilities. The ideal candidate should have excellent communication skills, 5+ years of technical experience, and a customer-focused approach. Bilingual proficiency in English and Mandarin is preferred. Zendesk promotes a fulfilling and inclusive work environment with a hybrid model of remote and in-person work.
Associate Services Consultant
Company: Zendesk
Location: Mexico City, Mexico
Posted Oct 18, 2024
The text describes a job posting for a Services Consultant role at Zendesk. The role involves guiding and educating Zendesk customers, maintaining product expertise, collaborating in establishing customer service policies, and conducting meetings according to Zendesk methodology standards. The ideal candidate should have a Bachelor's Degree, 3+ years of professional consulting experience, and a good understanding of SaaS product implementation. They should possess excellent communication skills, empathy, and a passion for customer service. The role requires working onsite in Mexico City for part of the week, with a hybrid work model offering flexibility to work remotely for the rest of the week.
Software Engineer II - Golang
Company: Zendesk
Location: Remote
Posted Oct 18, 2024
Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. The company encourages growth, innovation, and giving back to the communities it serves. As a Golang Software Engineer II at Zendesk, you will play a crucial role in driving product technical growth and innovation, collaborating with stakeholders, leading technical initiatives, mentoring engineers, and contributing to the entire SDLC.
Business Development Representative
Company: Zendesk
Location: Tokyo, Japan
Posted Oct 17, 2024
Zendesk is seeking a tech-savvy sales professional with a strong desire to pursue a career in software sales. The ideal candidate should have high enthusiasm for technology sales, be comfortable with the fast-paced industry, and be goal-oriented. Responsibilities include conducting outbound sales for various budget and customer types, collaborating with internal stakeholders like sales and product managers, and developing the sales pipeline in Japan. The role requires understanding business and organizational challenges, proactively conducting outbound sales, and strategically discovering customers for commercial or enterprise accounts. Candidates should have sales/inside sales experience in the enterprise and commercial departments, preferably with experience managing Japanese holiday customers. At least 2 years of IT industry experience and a competitive, hungry mindset are required. The role involves a hybrid work model, with a requirement to work onsite at the local Zendesk office for part of the week.
Vice President, Product, Employee Service Management
Company: Zendesk
Location: Remote
Posted Oct 18, 2024
Zendesk, a global leader in customer and employee service software, is seeking a VP of Product Management to lead growth and product development in the Employee Service Management market. The role involves shaping employee service experiences in the automation-first landscape, collaborating with cross-functional teams, and defining the long-term future of Zendesk's products. Key responsibilities include leading the ESM product line, developing strategies, engaging with customers and stakeholders, and driving key performance indicators. Qualifications include a degree in Business, Computer Science, or related field, 10+ years of product management experience, and a proven track record in ESM or related fields.
Director, Legal, Privacy
Company: Zendesk
Location: Remote
Posted Oct 17, 2024
Zendesk, a company that develops software to help businesses build customer experiences, is seeking a privacy leader to oversee its global privacy program. The role involves building trusting relationships across various teams, advising on privacy topics, managing a team of privacy professionals, and staying updated on privacy laws and regulations. The ideal candidate should have extensive experience in law and privacy, be licensed to practice in EMEA, and possess excellent communication skills.
SMB Account Executive
Company: Zendesk
Location: Austin, TX
Posted Oct 17, 2024
Zendesk is seeking a dedicated SMB Account Executive with a proven track record in B2B sales. The role involves driving top-line revenue growth, managing customer relationships, and cross-selling additional products and services. The ideal candidate should have at least 2 years of B2B sales experience, strong presentation and negotiation skills, and an entrepreneurial spirit. The company offers a hybrid work model and competitive compensation, with an annualized OTE range of $99,000.00-$149,000.00.
Commercial Account Executive
Company: Zendesk
Location: Remote
Posted Oct 18, 2024
Zendesk is seeking a dedicated Account Executive with a proven track record in B2B sales to drive top-line revenue growth, manage customer relationships, and expand the company's commercial account base. The role involves building relationships, introducing innovative solutions, and growing existing partnerships. The ideal candidate should have at least 3 years of B2B sales or solution engineering experience, preferably in the SaaS industry, with a proven record of exceeding sales targets. They should possess strong communication skills, negotiation skills, and the ability to sell to VP and C-level executives. Zendesk offers a culture deeply dedicated to enabling conversations, providing appreciative support, and maintaining work-life balance.
Advanced Marketing Analytics Lead
Company: Zendesk
Location: Bangalore, India
Posted Oct 18, 2024
Zendesk is seeking an Advanced Marketing Analytics Lead to join their marketing team in Bangalore, India. The role involves developing and implementing a data science strategy, applying predictive modeling and machine learning algorithms, and communicating findings to leadership teams. The ideal candidate should have a degree in a quantitative field, at least 5 years of experience in data science with a focus on marketing analytics, and advanced skills in programming languages like Python and R. They should also have strong analytical skills, leadership abilities, and excellent communication skills.