Jobs at Zendesk
6,787 open positions
Lead Analyst, Product Analytics
Company: Zendesk
Location: Krakow, Poland
Posted Dec 24, 2024
The Lead Analyst, Product Analytics role at Zendesk involves analyzing customer data to drive pricing strategy and product improvements. The ideal candidate should have a background in quantitative fields, experience in data analytics, and advanced knowledge of SQL. The role requires collaboration with multiple teams and data engineering to standardize product data modeling and insights reporting.
Zendesk Senior Services Consultant-German speaking
Company: Zendesk
Location: London, United Kingdom
Posted Dec 24, 2024
Zendesk's Professional Services team, consisting of Senior Services Consultants, advises and guides enterprise customers in mapping business needs to Zendesk. They focus on quick and easy onboarding, utilizing Zendesk's simple product to transform businesses through excellent customer service. Key responsibilities include designing and configuring Zendesk based on workbooks and workshops, maintaining product expertise, and collaborating on customer service policies. The ideal candidate should have a Bachelor's Degree, professional consulting experience, fluency in German, and strong communication skills.
Localization Strategy and Operations Manager
Company: Zendesk
Location: Krakow, Poland
Posted Dec 24, 2024
Zendesk is seeking a Localization Program Manager to enhance the experience of international users. The role involves orchestrating language strategies, managing vendor partnerships, and optimizing localization tools. The successful candidate will have 3+ years of experience in localisation program management in a high-tech industry, proficiency in translation management systems, and deep knowledge of localisation tools and machine translation engines. Zendesk offers full ownership of projects, a team of passionate people, exciting projects, and a flexible work environment with hybrid work options. The annualized base salary range is zł158,000.00-zł238,000.00.
Software Engineer II (Site Reliability)
Company: Zendesk
Location: Other US Location
Posted Dec 25, 2024
The job description for a Software Engineer Site Reliability at Zendesk is for a role that involves monitoring, troubleshooting, and stabilizing service incidents, as well as implementing and improving reliability and observability. The ideal candidate should have outstanding problem-solving skills, proven experience in handling high-severity service incidents, and strong knowledge of networking and cloud-native software design. The team uses AWS infrastructure, Kubernetes, Datadog, and PagerDuty, and the code is primarily written in Python with additional use of Ruby, JavaScript, and React.
Marketing Manager-DACH
Company: Zendesk
Location: Remote
Posted Dec 24, 2024
Zendesk is seeking a dynamic Marketing Manager for the DACH region. The role involves developing and executing a regional marketing strategy, driving key initiatives, and collaborating with sales teams. The ideal candidate should have 4-6 years of marketing experience, preferably in B2B and SaaS, with native German language skills and proficiency in English. Familiarity with marketing automation systems is required. Zendesk values creativity, data-driven approaches, and fosters a positive, inclusive work environment.
Commercial Account Executive
Company: Zendesk
Location: Austin, TX
Posted Dec 27, 2024
The job description is for a Commercial Account Executive role at Zendesk, a company that aims to make a human connection in every interaction. The role involves driving topline revenue growth, managing customer relationships, and leveraging data insights to prospect new clients. The successful candidate will be expected to exceed quarterly and annual revenue goals and collaborate with internal teams to enhance sales strategies.
Software Engineer II, Golang
Company: Zendesk
Location: Krakow, Poland
Posted Dec 24, 2024
Zendesk is seeking a Golang Software Engineer II to drive technical growth and innovation. The role involves collaborating with stakeholders, leading technical initiatives, mentoring engineers, and writing high-quality code. The ideal candidate will have expertise in Golang, Docker, CI/CD, AWS, and other technologies. Zendesk offers a chance to grow, work with passionate people, and a competitive benefits package.
Software Engineer II, Golang
Company: Zendesk
Location: Novi Sad, Serbia
Posted Dec 24, 2024
Zendesk is seeking a Golang Software Engineer II to drive technical growth and innovation. The role involves collaborating with stakeholders, leading technical initiatives, mentoring engineers, and writing high-quality code. Expertise in Golang, AWS, and other backend technologies is required. Zendesk offers growth opportunities, a flexible work environment, and a competitive benefits package.
Engineering Manager (DevOps)
Company: Zendesk
Location: Pune, India
Posted Dec 24, 2024
Zendesk, a service-first CRM company, is seeking an experienced DevOps Manager with expertise in cloud infrastructure, AWS, and Terraform. The role involves managing a DevOps team, overseeing production infrastructure, ensuring security and compliance, and collaborating with Scrum teams. The ideal candidate will have over 5 years of experience in leading cloud engineers, strong knowledge of AWS services, and familiarity with Scrum methodologies. This is a hybrid role based in Pune, India, requiring 3 days in the office and relocation. Zendesk is establishing a Product Development Center of Excellence in Pune through a BOT model, aiming to create a vibrant, innovative hub.
Technical Support Engineer
Company: Zendesk
Location: Austin, TX
Posted Dec 24, 2024
The US annualized base salary range for this position is $30.29-$45.67. This role offers a hybrid experience with flexibility to work remotely, while also requiring attendance at the local office for part of the week. The company, Zendesk, values diversity, equity, and inclusion in the workplace.
Engineering Manager (Ticketing UI)
Company: Zendesk
Location: Pune, India
Posted Dec 24, 2024
Zendesk is hiring an Engineering Manager to lead the development of the Contextual Workspaces feature, which allows administrators to customize the user interface for agents, enhancing efficiency and reducing ticket resolution times. The role involves leading a team, collaborating with various stakeholders, and ensuring software quality and high availability. The position is hybrid, requiring 3 days in the office and relocation to Pune. Zendesk is committed to fostering diversity, equity, and inclusion.
Reals Representative II
Company: Zendesk
Location: Other US Location
Posted Dec 25, 2024
Zendesk is looking for a passionate individual to join their growing team in the Customer Success Renewals organization. The role involves handling customer account renewals, managing a busy pipeline, and communicating and mitigating risk to resolution. The ideal candidate should have exceptional persuasion and negotiation skills, be motivated to overachieve on daily targets, and be able to keep up with the company's products and competitors.