Jobs at Zip
27,734 open positions
Solutions Associate
Company: Zip
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Your Role <strong> <h2> <p> Were looking for a Solutions Associate to join our early stage startup that is rapidly growing Youll support the team during our customers onboarding process including the implementation of our product as well as configuration support when our customers needs grow over time We are looking for someone who is excited to be hands on and influence our internal processes and overarching product roadmap <p> <p> As every business needs our type of product youll work with a variety of new clients and industries as Zip scales Current clients include Coinbase Snowflake Notion Canva Samsara Databricks <p> <h2> <strong> You Will <strong> <h2> <ul> <li> <p> Support Zip Solutions Consultants on the endtoend implementation process for new customers <p> <li> <li> <p> Support onboarding tasks for new customers with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems <p> <li> <li> <p> Complete key configuration tasks for existing customers to increase overall adoption of Zip <p> <li> <li> <p> Be responsible for creating documentation and maintaining an internal knowledge base <p> <li> <li> <p> Manage your work across multiple customers requiring task prioritization and ontime delivery <p> <li> <li> <p> Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldnt support and set expectations with customers <p> <li> <li> <p> Do whatever it takes to make customers happy + help to ensure we successfully onboard them as quickly as possible <p> <li> <li> <p> Continuously improve the postsales processes to help our customers accelerate the time to value <p> <li> <ul> <h2> <strong> Qualifications <strong> <h2> <ul> <li> <p> 13 years of experience working as an analyst associate project manager or supporting key customer and stakeholder relationships ideally within the B2B SaaS or procurement space <p> <li> <li> <p> Experience with Workday Oracle or NetSuite procurement <p> <li> <li> <p> Fantastic communication and documentation skills <p> <li> <li> <p> Extreme attention to detail and pride yourself in being incredibly proactive <p> <li> <li> <p> Very strong data management skills specifically with handling large sets of sensitive customer data in MS Excel <p> <li> <li> <p> Youre able to push back and still make people happy <p> <li> <li> <p> Very comfortable with software configuration not necessarily technical skills which would be a plus <p> <li> <li> <p> Willing to do whatever it takes to make Zip and its customers happy <p> <li> <ul> <p> The salary range for this role is $$80000$100000 OTE The salary for this position is determined based on a variety of jobrelated factors that may include location relevant experience education or particular skills and expertise <p> <p> <em> Were looking to hire Zippers and that means hiring people who take ownership communicate openly have an underdog mindset and are excited to increase the pace of innovation for every business in the world We encourage all candidates to apply even if your experience doesnt exactly match up to our job description We are committed to building a diverse and inclusive workspace where everyone regardless of age religion ethnicity gender sexual orientation and more feels like they belong We look forward to hearing from you <em> <p> <h2> <h2><p>
Event Marketing Coordinator (Contract)
Company: Zip
Location: USA
Posted Mar 26, 2024
Zip is seeking an Event Marketing Coordinator for a 6-month contract. The role involves managing logistics, design, reporting, and budgeting for webinars and live events. The ideal candidate should have 2-3 years of marketing or SaaS sales experience, strong project management skills, and experience in event marketing or sales. They should be resourceful, results-driven, and able to thrive in a fast-paced environment. The role offers $35 per hour and the company values diversity and inclusivity.
Product Operations Manager
Company: Zip
Location: San Francisco, CA
Posted Mar 17, 2024
Zip is a fast-growing company that is transforming the way businesses manage spend. They are looking for a product operations manager to help scale their product-focused growth initiatives.
Senior Customer Success Associate
Company: Zip
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h2> <strong> Your Role <strong> <h2> <p> Were looking for a Customer Success Associate to manage our rapidly growing customer base across all industries in the growth segment As a CS Associate youll be able to work directly with engineering and product while also working with a variety of stakeholders as customers As every business can benefit from our platform youll also get exposure to different types of companies and industries You will advise customers on how to transform the way they manage B2B purchasing across their business creating immediate value and efficiency for employees <p> <p> You will manage a portfolio of clients across all types of clients and be responsible for driving customer success This role is ideal for you if you enjoy building creative problem solving and want to work with fast growing SMBs <p> <h2> <strong> You Will <strong> <h2> <ul> <li> <p> You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention <p> <li> <li> <p> Educate and enable our customers on Zips platform and procurement best practices <p> <li> <li> <p> Partner closely with product and engineering to translate business needs and requirements into new solutions for customers while skillfully managing customer expectations <p> <li> <li> <p> Train and empower customers to be product specialists to become increasingly selfsufficient for their organization <p> <li> <li> <p> Partner with the account management team to achieve target NRR and GRR <p> <li> <li> <p> Continuously improve Customer Success assets and processes <p> <li> <ul> <h2> <strong> Qualifications <strong> <h2> <ul> <li> <p> 2+ years relevant work experience working in customerfacing customer success account management or strategic consulting organization B2B SaaS experience in a highpaced environment is a benefit <p> <li> <li> <p> Procurement experience procurement sourcing or vendor management background <p> <li> <li> <p> Excellent interpersonal skills and ability establish quick rapport and trust with customers <p> <li> <li> <p> Strong project management skills to manage a dynamic customer portfolio <p> <li> <li> <p> Creative problem solver while being attentive to details <p> <li> <li> <p> Business processoriented and ability to think about workflow efficiency eg diagrams conditionally based logic etc <p> <li> <li> <p> Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed company team self mentality <p> <li> <li> <p> Were an early stage company we want people who are excited to build and motivated to uplevel the status quo <p> <li> <ul> <h2> <strong> Nice to Haves <strong> <h2> <ul> <li> <p> Experience with SaaS workflow management tools low code no code configuration <p> <li> <li> <p> Procurement legal financial or IT systems background fluency or exposure <p> <li> <li> <p> Experience working in a top tier consulting firm <p> <li> <ul> <p> The salary range for this role is $90000 $110000 The salary for this position is determined based on a variety of jobrelated factors that may include location relevant experience education or particular skills and expertise <p> <p> <strong> Perks amp Benefits <strong> <p> <p> At Zip were committed to providing our employees with everything they need to do their best work <p> <ul> <li> <p> 📈 Startup equity <p> <li> <li> <p> 🦷 Full health vision amp dental coverage <p> <li> <li> <p> 🍽️ Catered lunches amp dinners for SF employees <p> <li> <li> <p> 🚍 Commuter benefit <p> <li> <li> <p> 🚠 Team building events amp happy hours <p> <li> <li> <p> 🌴 Flexible PTO <p> <li> <li> <p> 💻 Apple equipment plus home office budget <p> <li> <li> <p> 💸 401k plan <p> <li> <ul> <p> <em> Were looking to hire Zipsters and that means hiring people who take ownership communicate openly have an underdog mindset and are excited to increase the pace of innovation for every business in the world We encourage all candidates to apply even if your experience doesnt exactly match up to our job description We are committed to building a diverse and inclusive workspace where everyone regardless of age religion ethnicity gender sexual orientation and more feels like they belong We look forward to hearing from you <em> <p> <h2> <h2><p>
Senior Product Designer (Contract)
Company: Zip
Location: San Francisco, CA
Posted Apr 05, 2024
Zip, a rapidly growing company valued at $1.5 billion in 3 years, is seeking a senior designer to lead product design in one of its core teams. The role involves contributing strategic thinking to product features and roadmap, designing intuitive products and features, and collaborating closely with cross-functional teams. The ideal candidate should have 3-5 years of experience, preferably in a SaaS or consumer technology company, and proficiency in Figma and prototyping tools.
Enterprise Account Executive
Company: Zip
Location: San Francisco, CA
Posted Apr 03, 2024
Zip, a fast-growing startup valued at $1.5 billion, is seeking a seasoned sales professional with 5+ years of enterprise SaaS sales experience. The role involves being a closer, trusted advisor, product consultant, and product evangelist. The ideal candidate will learn the Zip platform and procurement market, use sales intelligence tools, and help shape the sales process. The company offers a competitive salary range of $250,000 - $315,000 OTE, along with comprehensive benefits and equity. Zip is committed to fostering a diverse and inclusive work environment.
Event Marketing Coordinator (Contract)
Company: Zip
Location: Other US Location
Posted Apr 03, 2024
Zip, a fast-growing company valued at $1.5 billion in 3 years, is seeking an Event Marketing Coordinator. The role involves managing logistics, design, reporting, and budgeting for webinars and live events. The ideal candidate should have 2-3 years of marketing or SaaS sales experience, strong project management skills, and experience in event marketing or sales. The company offers a competitive rate of $35 per hour and values open communication, ownership, and an underdog mindset.
Senior Software Engineer, Product
Company: Zip
Location: San Francisco, CA
Posted Mar 18, 2024
Zip, a fast-growing company valued at $1.5 billion in 3 years, is seeking a Senior Software Engineer to build core products and architecture. The role involves designing and building reliable, resilient, and scalable products, working closely with cross-functional teams, and writing high-quality, maintainable code. Zip's stack includes Python, Javascript, React, and GraphQL, with industry-standard tools like Kubernetes, Spinnaker, Jenkins, Kibana, Prometheus, and Grafana. The company offers a competitive salary range of $150,000 - $210,000, along with comprehensive benefits and a commitment to diversity and inclusion.
Senior Customer Success Associate
Company: Zip
Location: Canada
Posted Apr 29, 2024
<p class=jobDescription> <h2> <strong> Your Role <strong> <h2> <p> Were looking for a Customer Success Associate to manage our rapidly growing customer base across all industries in the growth segment As a CS Associate youll be able to work directly with engineering and product while also working with a variety of stakeholders as customers As every business can benefit from our platform youll also get exposure to different types of companies and industries You will advise customers on how to transform the way they manage B2B purchasing across their business creating immediate value and efficiency for employees <p> <p> You will manage a portfolio of clients across all types of clients and be responsible for driving customer success This role is ideal for you if you enjoy building creative problem solving and want to work with fast growing SMBs <p> <h2> <strong> You Will <strong> <h2> <ul> <li> <p> You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention <p> <li> <li> <p> Educate and enable our customers on Zips platform and procurement best practices <p> <li> <li> <p> Partner closely with product and engineering to translate business needs and requirements into new solutions for customers while skillfully managing customer expectations <p> <li> <li> <p> Train and empower customers to be product specialists to become increasingly selfsufficient for their organization <p> <li> <li> <p> Partner with the account management team to achieve target NRR and GRR <p> <li> <li> <p> Continuously improve Customer Success assets and processes <p> <li> <ul> <h2> <strong> Qualifications <strong> <h2> <ul> <li> <p> 2+ years relevant work experience working in customerfacing customer success account management or strategic consulting organization B2B SaaS experience in a highpaced environment is a benefit <p> <li> <li> <p> Procurement experience procurement sourcing or vendor management background <p> <li> <li> <p> Excellent interpersonal skills and ability establish quick rapport and trust with customers <p> <li> <li> <p> Strong project management skills to manage a dynamic customer portfolio <p> <li> <li> <p> Creative problem solver while being attentive to details <p> <li> <li> <p> Business processoriented and ability to think about workflow efficiency eg diagrams conditionally based logic etc <p> <li> <li> <p> Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed company team self mentality <p> <li> <li> <p> Were an early stage company we want people who are excited to build and motivated to uplevel the status quo <p> <li> <ul> <h2> <strong> Nice to Haves <strong> <h2> <ul> <li> <p> Experience with SaaS workflow management tools low code no code configuration <p> <li> <li> <p> Procurement legal financial or IT systems background fluency or exposure <p> <li> <li> <p> Experience working in a top tier consulting firm <p> <li> <ul> <p> <strong> Perks amp Benefits <strong> <p> <p> At Zip were committed to providing our employees with everything they need to do their best work <p> <ul> <li> <p> 📈 Startup equity <p> <li> <li> <p> 🦷 Health vision amp dental coverage <p> <li> <li> <p> 🍽️ Catered lunches amp dinners for TO employees <p> <li> <li> <p> 🚠 Team building events amp happy hours <p> <li> <li> <p> 🌴 Flexible PTO <p> <li> <li> <p> 💻 Apple equipment plus home office budget <p> <li> <ul> <p> <em> Were looking to hire Zipsters and that means hiring people who take ownership communicate openly have an underdog mindset and are excited to increase the pace of innovation for every business in the world We encourage all candidates to apply even if your experience doesnt exactly match up to our job description We are committed to building a diverse and inclusive workspace where everyone regardless of age religion ethnicity gender sexual orientation and more feels like they belong We look forward to hearing from you <em> <p><p>
Solution Engineer
Company: Zip
Location: Other US Location
Posted Apr 29, 2024
Zip, a fast-growing company valued at $1.5 billion in 3 years, is seeking a Solution Engineer to support its sales efforts. The role involves demonstrating Zip's solutions, handling customer queries, and ensuring a smooth transition from sale to onboarding. The ideal candidate should have strong solution selling skills, excellent discovery skills, and knowledge of software integration principles. At least 3 years of experience in a solution selling environment is required. Zip offers competitive compensation, start-up equity, comprehensive benefits, and a commitment to diversity and inclusion.
Senior QA Engineer
Company: Zip
Location: San Francisco, CA
Posted Mar 22, 2024
Zip, a rapidly growing company valued at $1.5 billion in 3 years, is seeking a Sr. QA Engineer. The ideal candidate will have 4+ years of Quality Engineering experience, proficiency in Python, Javascript, Java, or equivalent coding languages, and experience with automated e2e test frameworks like PlayWright or Cypress. The role involves creating, executing, and maintaining test plans, reporting bugs, conducting root cause analysis, and working closely with engineering and product teams. Zip offers a competitive salary range of $135,000 - $175,000, along with comprehensive benefits including start-up equity, health coverage, catered meals, commuter benefits, team building events, flexible PTO, Apple equipment, and a 401k plan.
Solution Engineer
Company: Zip
Location: USA
Posted Apr 10, 2024
The Zip Solution Engineer role involves being a primary technical point of contact for Zip's solution suite, fostering collaborative relationships with sales teams, and acting as a trusted advisor to prospective customers. The role requires strong solution selling skills, excellent discovery skills, and knowledge of software integration principles. The ideal candidate should be a self-starter, skilled in troubleshooting technical issues, and have at least 3 years of experience in solution selling. The role offers a competitive salary range of $140,000 - $170,000 OTE, along with comprehensive benefits and a commitment to diversity and inclusion.