Anticipated Vacancies Jobs in Remote
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Strategic Sales Director
Company: Wpromote
Location: Remote
Posted May 01, 2024
Wpromote is seeking an experienced Strategic Sales Director (Enterprise) to join their growing Agency Sales team. The role involves owning the sales process, creating new business opportunities, and collaborating with internal teams to build winning presentations for new clients. The ideal candidate should have 12+ years of sales experience in digital marketing, exceptional communication skills, and the ability to quarterback multiple stakeholders. Wpromote offers a remote-first culture, unlimited PTO, and comprehensive benefits.
Director, Customer Success
Company: Rackspace Technology
Location: remote
Posted May 02, 2024
<div class=jobdescription> <p> <strong> Director Customer Success <strong> <p> <p> <strong> Location <strong> United States Remote <p> <p> <strong> Type <strong> Full Time <p> <p> <strong> Workplace <strong> remote <p> <p> <strong> Category <strong> Leadership Public <p> <p> <strong> Job Description <strong> <p> <p> As a Director Customer Success you will lead and guide our team in providing Fanatical service and support to our customers presales and postsales You will make sure we keep our customers happy and satisfied by addressing any concerns they may have and creating a strategy for keeping in touch with them <p> <p> You will take a close look at our processes how we handle customer concerns and conduct training to find ways to improve our services and provide added value to our clients Youll also establish procedures for our customer success teams and act as a bridge between customers and other departments like sales legal order processing and accounting to quickly resolve any issues <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> Consistently works with abstract ideas or situations across functional areas of the business <li> <li> Through assessment of intangible variables identifies and evaluates fundamental issues providing strategy and direction for major functional areas <li> <li> Requires indepth knowledge of the functional area business strategies and the companys goals <li> <li> Create and maintain an effective management team <li> <li> Strategic direction for the team in line with company business needs <li> <li> Systems architecture review and improvements <li> <li> Process review and improvements <li> <li> Interacts internally and externally with executive level management requiring negotiation of extremely critical matters <li> <li> Provides direction to senior managers in various areas groups andor operations <li> <li> Recognized as an influential leader <li> <li> Influences policymaking <li> <li> Erroneous decisions will have a longterm effect on the companys success <li> <ul> <p> <strong> Knowledge <strong> <p> <ul> <li> Invaluable knowledge of all facets of customer retention CRM <li> <li> Invaluable knowledge in finding a resolution to a customers concerns and defining and developing a customer contact strategy <li> <li> Invaluable knowledge in analyzing operational processes escalation procedures and performing training needs assessments for identifying opportunities for service delivery improvements <li> <li> Expert knowledge in developing customer service department procedures <li> <li> Show outstanding presentation written and verbal skills for report writing and marketing and PR copy <li> <li> Able to develop training programs and provide coaching and guidance on a onetoone level Exceptional people skills the ability to engage and motivate staff <li> <li> Detailed knowledge of research methods coupled with a good knowledge of data analysis <li> <li> Ability to communicate technical info and ideas so others will understand <li> <li> Ability to make appropriate decisions considering the relative costs and benefits of potential actions <li> <li> Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations <li> <li> Ability to coach and motivate less experienced team members to achieve their goals <li> <li> Ability to establish a long term vision and execute it <li> <li> A demonstrated ability to think globally and address issues locally while motivating a team to act with speed commitment and consistency <li> <li> Ability to successfully work and promote inclusiveness in small groups <li> <li> Ability to provide FANATICAL support <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> At least 6 years of Operational Management experience in technology within a mission critical environment committed to providing FANATICAL customer service <li> <li> A minimum of 2 years creating and delivering a service excellence strategy in a successful service oriented organization in technology <li> <li> Experience of effectively dealing with high level escalations and customer complaints <li> <li> Experience of developing customer and employee intelligence strategies and utilizing the findings to enhance service delivery <li> <li> Extensive experience presenting and representing the organization to a variety of national and international audiences <li> <li> A minimum of 4 years managing people <li> <li> A strong background in account management or demonstrative hostingspecific technical skills <li> <li> High school diploma or equivalent required <li> <li> ITIL Certification preferred <li> <li> Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 247 operations <li> <li> Occasional travel up to 25 <li> <ul> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <ul> <li> The anticipated starting pay range of Colorado applicants for this role is $128300 $188210 <li> <li> The anticipated starting pay range for the states of Hawaii and New York not including NYC is $136600 $200310 <li> <li> The anticipated starting pay range of California Washington state and New York City applicants for this role is $149500 $219230 <li> <ul> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> LIRemote <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <div>
Project Manager, Communications
Company: Wikimedia Foundation
Location: Remote
Posted May 02, 2024
The Wikimedia Foundation is looking for a Project Manager for the Communications department. The role involves project managing cross-team initiatives, supporting the department's project managers, and ensuring healthy team dynamics. The ideal candidate has 2+ years of experience in project management, is comfortable with ambiguity, and has strong interpersonal communication skills.
Enterprise Account Executive - Mid-Atlantic
Company: BigPanda
Location: Remote
Posted May 01, 2024
BigPanda is seeking a remote-based enterprise sales representative for the Mid-Atlantic region. The role involves building relationships with clients, conducting product demonstrations, and helping prospects evaluate BigPanda's solutions. The company offers a team environment with a focus on professional and personal development, and a competitive compensation package including equity, unlimited PTO, and comprehensive health benefits. BigPanda is a fast-growing, values-driven global company that enables Tech Ops teams to keep the digital economy running.
Sr. Total Rewards Analyst
Company: Apogee Therapeutics
Location: Remote
Posted Apr 30, 2024
Apogee Therapeutics, a Nasdaq-listed biotech company founded in 2022, is seeking a Total Rewards Analyst. The role involves contributing to the development and execution of the total rewards strategy, assisting with performance and compensation reviews, and managing benefit programs. The ideal candidate should have a Bachelor's degree, 5+ years of HR experience, advanced Excel skills, and proficiency in compensation & benefits research. The company offers a competitive compensation package, flexible PTO, and opportunities for professional growth.
Data Analyst | Data & Engineering Team
Company: DEPTÂ
Location: Remote
Posted May 02, 2024
DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands. They are looking for a Data Analyst to work with clients to shape business and data strategy.
Credit Reporting Analyst
Company: OppFi
Location: Remote
Posted May 02, 2024
<p>OppFi is a techenabled missiondriven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans Through bestinclass customer service transparency responsible lending and financial inclusion we support consumers who are turned away by mainstream options to build better financial health<p> <p>We are a team of caring innovative and inclusive individuals who thrive in being immersed in diverse talents expertise perspectives and backgrounds Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is Our business principles guide us and create an open and collaborative culture where we improve 1 every day and the best ideas always win We welcome individuals who want to make an impact in the financial system by facilitating credit access expanding financial inclusion promoting financial health and delivering exceptional customer service<p> <p>A few other fun facts about us OppFi is one of the top consumerrated financial platforms online maintaining a 4550star rating on Trustpilot We are a 2023 Crains Fast 50™ company and were named on Built Ins 2024 Best Places to Work in Chicago<p> <p><strong>What you get to do <strong><p> <p>We are looking for a Credit Reporting Analyst to join OppLoans expanding and dynamic Compliance department This role will report directly to the Senior Regulatory Compliance Manager The role will primarily respond to direct and indirect disputes<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Resolve indirect disputes through the Sonnet system which integrates with eOSCAR a platform where credit bureaus will forward disputes sent to them to the data furnisher<li> <li>Resolve direct credit reporting disputes received from the customer either by phone email or letter<li> <li>Determine root cause of disputes by collaborating with department owners across a variety of teams<li> <li>Work with representatives from major credit bureaus to determine if reported information is reflecting as anticipated<li> <li>Work with other departments as needed such as Complaints and Operations to resolve customer concerns or update credit reporting information<li> <ul><p><strong>What you will bring to the team<strong><p> <ul><li>Bachelors degree<li> <li>12 years experience reviewing sensitive information customer documents banking information ability to navigate and review accounts notate findings and track information<li> <li>Willingness to learn federal regulations under which OppLoans operates primarily the Fair Credit Reporting Act FCRA as well as the Unfair Deceptive or Abusive Acts or Practices Act UDAAP Equal Credit Opportunity Act ECOA Truth in Lending Act TILA Fair Lending Servicemembers Civil Relief Act SCRA as well as others as necessary<li> <li>Average QA score of 97 or above over the last three months<li> <li>Attention to detail<li> <li>Proficiency in GSuite and Microsoft Office<li> <li>Adaptable to rapid change<li> <li>Identify areas of opportunity and improvement<li> <li>Decisionmakingreasoning skills<li> <li>Ability to multitask as well as assess and change priorities<li> <ul><p><strong>Desirable Skills <strong><p> <ul><li>Basic to intermediate knowledge of SQL<li> <li>Knowledge of eOSCAR system<li> <li>Experience with the Metro 2 format<li> <ul><p><strong>Reports to <strong>Credit Reporting Manager<strong> <strong><p> <p><strong>Job Level <strong>Analyst<strong> <strong><p> <p><strong>Total Rewards and Benefits<strong><p> <p>The minimum salary for this role is $60000 The total compensation package includes eligibility for performancebased bonuses as well as a 1time equity grant based on level<p> <p>The actual offer reflecting the total compensation package and benefits will be at the companys sole discretion and determined by a myriad of factors including but not limited to years of experience depth of experience and other relevant business considerations<p> <p>OppFi offers a flexible remote environment 401k matching program and generous paid time off Other benefits include medical plans dental and vision coverage and tuition reimbursement To support wellness growth and legal support we provide additional benefits including DoorDash DashPass Figo pet insurance Rocket Lawyer and access to LinkedIn Learning We also offer Fringe which is a lifestyle benefits platform that lets you decide how to spend your rewards from dozens of vendors like Uber DoorDash and UrbanSitter LIRemote<strong> <strong><p> <p><strong>EEOC Statement<strong><strong> <strong><p> <p>OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local state or federal law or regulations Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes procedures and interactions We aim to help our employees thrive where they work and beyond Check out our Culture page here<p> <p>OppFi is committed to the full inclusion of all qualified individuals As part of this commitment OppFi will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please contact our People team at recruitingoppficom<p> <p><em>Pursuant to the requirements of the California Consumer Privacy Act OppFi is providing the OppFi California Employee Privacy Policy which details the categories of personal information collected and your rights under the policy If you are a California resident please review the policy here <em><em>httpswwwoppficomcareers<em><p>
Senior Technical Project Manager
Company: BigPanda
Location: Remote
Posted May 02, 2024
BigPanda is seeking an experienced Value Delivery Manager (Project Manager) for their Professional Services team. The role involves leading multiple onboarding projects, partnering with Solution Architect and Solution Engineer, ensuring continuous communication, and developing technical proficiency in the BigPanda product. Requirements include 3+ years of project management experience, PMP preferred, and excellent communication skills. BigPanda offers a competitive total rewards package, including base pay, bonus, equity, and comprehensive benefits. The company is an Equal Employment Opportunity workplace employer.
Field Support Representative
Company: PROCEPT BioRobotics
Location: Remote
Posted May 01, 2024
PROCEPT BioRobotics is seeking a Field Support Representative to provide onsite and remote technical support for their AquaBeam® Robotic System. The ideal candidate will have excellent communication skills, customer service experience, and the ability to travel up to 75% of the time. Responsibilities include installing, inspecting, troubleshooting, and calibrating biomedical equipment, performing preventive maintenance, and training PROCEPT personnel and distributors. The role requires a strong service orientation, complex problem-solving skills, and the ability to work in a fast-paced start-up environment. The anticipated base pay range is $67,000-92,000 a year.
Financial Analyst
Company: Aperture Health
Location: Remote
Posted May 01, 2024
The Financial Analyst role involves budgeting, forecasting, financial modeling, and reporting. The position requires progressive experience in financial management, strong analytical skills, and proficiency in Excel and PowerBi. The role is remote but candidates must reside in specific states. Benefits include comprehensive health plans, PTO, disability insurance, life insurance, a 401(k) plan with generous matching, and a tuition reimbursement program.
Senior Product Manager, MediaWiki Core Platform
Company: Wikimedia Foundation
Location: Remote
Posted May 01, 2024
The Wikimedia Foundation is seeking a Senior Product Manager for the MediaWiki Core Platform. The role involves contributing to the product strategy for MediaWiki, improving its capabilities, and collaborating with engineering teams. The ideal candidate should have experience in platform product management, strong technical understanding, and excellent communication skills. The position is remote-first, with the anticipated annual pay range for US-based applicants being $101,102 to $156,045.
Contract/On-Call Senior Consultant
Company: FranklinCovey
Location: Remote
Posted Apr 30, 2024
FranklinCovey, a leading leadership company, is seeking a Consultant for its Helping Clients Succeed: Strikingly Different Selling solution. The role involves consulting with clients, customizing learning content, delivering work sessions, and participating in business development efforts. The ideal candidate should have 7+ years of leadership consulting experience, a bachelor's degree, and strong presentation skills. The position offers competitive compensation and benefits, including a 401(k) with company matching.