Be Or Bc Jobs in Philippines
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Business Interlock Associate Manager
Company: Accenture
Location: Philippines Mandaluyong City
Posted Apr 25, 2024
The job description outlines the responsibilities of a Capability Development Training Lead at Accenture Operations, including training delivery, needs assessment, and reporting.
DE024691-PD-Record to Report Ops Manager
Company: Accenture
Location: Philippines Mandaluyong City
Posted Apr 25, 2024
The job posting is for a Record to Report Ops Manager position at Dolphin, located in Mandaluyong Robinsons Cybergate Tower 2. The role involves production supervision, meeting service level agreements, ensuring quality, and managing performance. The work setup is return to office with a rotation shift and rest day.
Polish Bilingual
Company: Accenture
Location: Philippines Quezon City
Posted Apr 25, 2024
The job involves acting as software detectives to identify and resolve issues within critical business systems. The role requires providing white-glove support to Microsoft customers, guiding them in onboarding and utilizing M365 services, and documenting any identified gaps or issues. The position also involves building relationships with customers and partners, driving recommendations, and leveraging collaboration tools to expedite issue resolution.
Client Financial Management Analyst
Company: Accenture
Location: Philippines Mandaluyong City
Posted Apr 25, 2024
The job description outlines responsibilities that involve preparing and interpreting financial plans and reports, ensuring compliance with financial rules and regulations. The role may also include shaping and executing client deals to optimize the use of Accenture's resources and managing cash.
ATCP Field HR Senior Analyst to Specialist
Company: Accenture
Location: Philippines Mandaluyong City
Posted Apr 25, 2024
The role involves guiding employees, managing their life cycle activities, and facilitating engagement programs. The individual is expected to provide advisory support to executives, handle employee concerns, and ensure consistent, standardized service delivery. They will also lead a team of People Advisors and Client Account HR Leads, and design local employee engagement programs. The role requires coordinating and delivering key HR processes, and planning and delivering training for Field HR teams.
DE021318 - Business Transformation Sr Manager
Company: Accenture
Location: Philippines Mandaluyong City
Posted Apr 25, 2024
The job posting is for a Business Transformation Sr Manager position with a hybrid work setup. The role involves facilitating process improvement, delivering training on business excellence principles, and supporting the development of standardized processes. The successful candidate will also assist in creating and analyzing KPI reports, participate in cross-functional process improvement initiatives, and communicate quality issues to key management stakeholders. The project is based in Mandaluyong Robinsons Cybergate Tower 2 with a mid-shift schedule and weekends as rest days.
Associate Technical Account Manager I
Company: TrustArc
Location: Philippines
Posted Apr 24, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> <p> <p> As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> <p> <p> <p> <p> We invest in our team members worklife balance with paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more <p> <p> <p> <p> All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation <p> <p> <p> <p> <strong> Job Overview <strong> <p> <p> <p> <p> As an Associate Technical Account Manager TAM I you will be responsible for the successful integration of TrustArc products supporting small to medium level clients and developing strong relationships with our clients that will lead to retention and growth of the business You will identify overall areas for improvement and strive to improve client satisfaction This position requires strong attention to detail experience managing small to medium clients data analysis skills great organizational skills strong troubleshooting skills and knowledge of web architecture Having these attributes will help the team consistently exceed customer requirements <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <p> <p> <p> ● Manage and provide Tier 1 technical support for TrustArcs Cookie Consent Manager <p> <p> solution by providing technical assistance and troubleshooting to clients during the implementation and deployment of the TrustArc technology products <p> <p> ● Answer all inbound client inquiries via Salesforce with courtesy and professionalism and quickly resolve issues for our customers <p> <p> ● Maintain organized documentation of projects and tasks with established projected completion dates monitor the timeline of requested tasks and manage client expectations <p> <p> ● Understand customer needs and translate these needs into strategic solutions and <p> <p> recommendations <p> <p> ● Identify opportunities to help expand customer adoption of TrustArc products <p> <p> ● Utilize various clientbased tools and applications for customer management and servicing <p> <p> ● Actively contribute to the development and documentation of the product and enforcement of processes and policies and work and partner with others within a teambased environment <p> <p> ● Transfer or escalate clients to the relevant departments when necessary <p> <p> ● Examine vague feature requests until you fully understand the requests and the reasons behind them from the clients perspective <p> <p> <p> <p> <strong> What You Will Bring <strong> <p> <p> <p> <p> Personal Attributes <p> <p> ● A successful candidate will have experience connecting with and managing multiple <p> <p> clients in a consistent and positive manner <p> <p> ● It is highly preferred that the Associate Technical Account Manager I has a <p> <p> customerfacing background experience with supporting small to medium level clients <p> <p> as well as an appreciation for and desire to learn more about privacy to help expand <p> <p> customer adoption of TrustArc products <p> <p> <p> <p> Required Skills <p> <p> ● Bachelors degree and 12 years of experience in software technical support account <p> <p> management or a technical customerfacing role <p> <p> ● Understanding of technological platforms and web infrastructure <p> <p> ● Understanding of technical documentation including product specs and API integrations <p> <p> ● Intermediate knowledge of Microsoft Excel <p> <p> ● Intermediate knowledge of HTMLCSSJavaScript and debuggers eg Firebug and Chrome Developer Tools <p> <p> ● Excellent customer relationship skills clientfacing ability to assess client needs and interact with all levels of management including and up to executive level <p> <p> ● Ability to work effectively crossfunctionally with Product Engineering and Sales <p> <p> ● Ability to work effectively in a fastpaced environment and take the initiative to learn <p> <p> products quickly <p> <p> ● Strong communication skills demonstrated successes in client communication written and verbal from prior work experiences <p> <p> ● Strong project management skills <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> Competitive compensation <p> <p> Health Vision and Dental Care <p> <p> PTO Program <p> <p> Computer + Welcome Package <p> <p> Work from Home as choice <p> <p> Continuing Education Program <p> <p> Opportunities to participate in philanthropic activities <p> <p> Opportunities to participate in healthfocused activities mindfulness wellness activity lifestyle <p> <p> Php 20000 employee referral program <p> <p> <p> <p> <strong> Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out <strong> <p> <p> <p> <p> <strong> Equal Opportunity <strong> <p> <p> <em> TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others <em> <p> <p> <p> <p> <em> If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process <em> <p> <p> <p> <p> <p> <p> <p><p>
DE024438-Instructor Associate Manager
Company: Accenture
Location: Philippines Quezon City
Posted Apr 25, 2024
The job posting is for an Instructor Associate Manager position in Quezon Gateway Tower 2. The role involves managing the new hire process and domain training, designing customized training content, and collaborating with Delivery and Mobilization teams. Responsibilities include conducting training sessions, identifying training needs, assessing relevant skills, and staying informed about required qualifications. The role also involves organizing training logistics, recruiting employees, and ensuring all training activities meet organizational policies. The project operates on a rotation shift schedule.
DE024437-Instructor Senior Analyst
Company: Accenture
Location: Philippines Quezon City
Posted Apr 25, 2024
The job posting is for an Instructor Senior Analyst role in the AL - Capability Development project. The role involves supporting Knowledge Transfer, conducting assessments, and creating or reviewing documentation. Responsibilities include managing training for KT resources, leading process knowledge transfer, organizing calibration sessions, maintaining knowledge logs, monitoring SOPs, conducting assessments, and arranging training logistics. The project is based in Quezon Gateway Tower 2 with a rotation shift schedule and rest day.
Product Support Expert
Company: Podium
Location: Philippines
Posted Apr 25, 2024
The text describes a customer support role at Podium, emphasizing the importance of customer obsession, curiosity, ownership, adaptability, and communication. The role involves answering customer questions, troubleshooting, and providing a 'human-first' experience. The ideal candidate should be fluent in English, based in Metro Manila, and have 2-3 years of SaaS customer support experience. Familiarity with web technologies and support systems is required. The role offers contractual pay of $6.50 USD per hour for 40 hours per week, working within U.S. business hours of 9pm - 1pm Philippines Standard Time.
Service Desk Coordinator/Technician
Company: Digicom Technology Solutions
Location: Philippines
Posted Apr 26, 2024
<p>Do you have <strong>excellent customer service skills<strong> and <strong>level 12 IT technical skills<strong> Are you <strong>fluent in English<strong> Do you <strong>love technology<strong> Do you enjoy being part of a <strong>friendly and supportive team<strong> If so this might be the right opportunity for you<p> <p>Digicom Technology Solutions DTS headquartered in the USA is looking for an IT service desk coordinator to work remotely from their home office and support our USA based clients We are an IT managed services MSP business that specializes in a highquality customer focused approach to designing managing and maintaining computer networks for organizations throughout the USA and have been in business since 2008 We provide an enjoyable amp supportive atmosphere with opportunities for growth and development <strong>We promote respect kindness equity diversity and creativity in the workplace<strong> Besides a desirable work environment we offer healthy lifestyle incentives generous PTO performance bonuses and more<p> <p><strong>Working hours will be during USA business hours <strong><p> <p>Our provisional application window for this position is two weeks from job posting date Provided we do not need to extend this window we plan on making our final hiring decision 34 weeks after posting date<p> <p>Learn more about us at our company website <a class=external href=httpswwwdtsitcom rel=nofollow>httpswwwdtsitcom<a><br>Visit our Indeed employer profile <a class=external href=httpsindeedhire2UcrTv5 rel=nofollow>httpsindeedhire2UcrTv5<a><br>Check out our Google reviews <a class=external href=httpbitly3U2zKaw rel=nofollow>httpbitly3U2zKaw<a><p> <p> <p> <p><strong>Essential Skills Experience<strong><p> <ul style=> <li style=>Fluent in English and able to carry on conversations in English with ease<li> <li style=>Excellent communication and interpersonal skills<li> <li style=>Excellent customer service skills<li> <li style=>Strong organizational skills and attention to detail<li> <li style=>4+ years experience in IT Service Desk or other customerfacing technical support roles<li> <li style=>Broad knowledge of Microsoft Windows Desktop OS amp MS Office Suites<li> <ul> <p><strong>Core Job Functions<strong><p> <ul style=> <li style=>Prioritize and dispatch incoming technical support and other tickets<li> <li style=>Communicate regularly and effectively with clients with open ticket statuses<li> <li style=>Scheduling remote and onsite support<li> <li style=>Ensure service requests are being addressed in a timely manner in accordance with our service level agreements<li> <li style=>Provide level 1 remote support to our clients<li> <li style=>Assume responsibility for on time and efficient service<li> <li style=>Maintain detailed recordsdocumentation of components and technical support requests using our PSA software we use ConnectWise<li> <li style=>Develop and maintain knowledge of customers specific business environment<li> <ul> <p><strong>Required Role Proficiencies<strong><p> <ul style=> <li style=>Enterprising and ambitious<li> <li style=>Accuracy and attention to detail<li> <li style=>Ability to multitask and work in a fastpaced environment<li> <li style=>Excellent time management skills<li> <li style=>Passion for teamwork<li> <li style=>Proven ability to work with little or no supervision<li> <li style=>Well developed organizational skills<li> <li style=>Reliable and punctual<li> <li style=>Able to type at least 50 words per minute<li> <li style=>Interest in a long term commitment<li> <li style=>Secure and quiet work area with ability to carry out a phone conversation with little or no background noise<li> <li style=>Internet connection capability of at least 20 Mbit download<li> <li style=>Reliable power must have a whole house UPS if unreliable<li> <li style=>Able to pass a background check<li> <ul> <p><strong>Extra Points For<strong><p> <ul style=> <li style=>Experience with dispatching or service coordination<li> <li style=>Experience working with USA based company and clients<li> <li style=>Experience in an MSP environment<li> <li style=>An interest in healthnutrition andor selfdevelopment<li> <ul> <p> <p> <p><strong>Compensation amp Benefits<strong><p> <ul style=> <li style=>₱35000 ₱40000 per month or more depending on skills and experience<li> <li style=>30 days paid time off per year<li> <li style=>Quarterly performance bonus plan<li> <li style=>Medical allowance ₱6000month that can be used for medical insurance dental care or other selfcare options of your choice<li> <li style=>Gym membership reimbursement up to ₱2000month<li> <li style=>Health food reimbursement up to ₱8000month on purchases of fresh or frozen whole fruits vegetables raw nuts raw seeds dried beans lentils and brown rice from your local farmers market or grocery<li> <ul> <p> <p> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>DTS is a managed IT services MSP business that specializes in a highquality customer focused approach to designing managing and maintaining computer networks for organizations throughout the United States We have invested a tremendous amount of time to develop our technology processes and support platform Now we need outstanding individuals to join our team and help us continue to grow<p> <img src=httpsremotivecomjobtrack1908833blankgifsource=publicapi alt=>
Business Onboarding Specialist
Company: Kraken
Location: Mexico,Viet Nam,Philippines
Posted Apr 24, 2024
<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <p> <h1> Proof of Work <h1> <p> <p> <h2> <strong> The Team <strong> <h2> <p> Krakens Business Onboarding team is expanding as fast as the crypto industry itself This role is integral in connecting Kraken with new business clients to ensure that barriers to clients success are removed Members of the Business Onboarding team have a background in KYB Know your Business and leverage their fantastic interpersonal skills to onboard professional traders and institutional clients While we greet each and every client with a smiling face and helping hand we are always securityfocused and the team plays a vital role in maintaining the secure integrity of Kraken We use our cuttingedge tools and situational awareness to identify where a client may experience difficulties providing businesses with topnotch guidance so that they can begin their crypto journey with Kraken Business Onboarding Specialists are often the first point of contact for new users which is why we take pride in being a friendly and approachable team that gets our clients started on the right foot <p> <p> <p> <p> As a Business Onboarding Specialist you will be part of a highperforming team that provides around the clock support to our clients ensuring that new business clients are provided with a world class service and a 6star experience from the start of their crypto journey with Kraken <p> <p> <p> <p> Our ideal candidate is a cryptopassionate clientadvocate with an eye for detail You must be ready to work hard with a closeknit team of sharp critical thinkers in a culture cultivated for feedback You will succeed if you are comfortable working in a fastpaced environment and motivated to master the skills required to excel in your role You will fit in if you are excited by being at the forefront of the crypto industry representing a leading exchange <p> <p> <p> <p> <strong> Flexibility in working hours is anticipated including the possibility of evening andor night shifts and availability for weekend work <strong> <p> <p> <p> <h2> The Opportunity <h2> <ul> <li> <p> Facilitate the seamless onboarding of institutional clients and continually work to provide a 6star experience in every client interaction <p> <li> <li> <p> Conduct client research on open source databases and effectively communicate with clients via email <p> <li> <li> <p> Perform Know Your Business KYB and Client Due Diligence CDD practices <p> <li> <li> <p> Coordinate directly with Krakens Compliance team to obtain relevant KYB requirements <p> <li> <li> <p> Respond to client requests in a timely manner to meet Service Level Agreements SLA and reach performance goals set by your Supervisor <p> <li> <li> <p> Attend Team meetings training sessions and be diligent in keeping up with the Onboarding knowledge base <p> <li> <li> <p> Provide feedback and let your management line know how they can help you achieve your goals <p> <li> <ul> <p> <p> <h2> Skills you should HODL <h2> <ul> <li> <p> 1+ years of experience working in the financial services or crypto industry <p> <li> <li> <p> Basic understanding of regulatory KYBCDD and AML requirements <p> <li> <li> <p> Knowledge of business models various corporate structures and beneficial ownership requirements <p> <li> <li> <p> Excellent analytical problem solving and written English communication skills <p> <li> <li> <p> Comfortable working in fast paced environments with a goaloriented mindset <p> <li> <li> <p> Peoplecentered supportive flexible and a team player <p> <li> <li> <p> Ability to multitask and to handle high volumes of requests all while creating a sixstar experience for our clients <p> <li> <li> <p> Experience in a role where performance is measured with quantitative and qualitative metrics <p> <li> <li> <p> Availability to work between 1600 0000 UTC preferred <p> <li> <ul> <p> <p> <h2> Nice to haves <h2> <ul> <li> <p> Fluency in a second language <p> <li> <li> <p> Experience in KYBCDD within the financial compliance or crypto industry <p> <li> <ul> <p> <p> <h2> <strong> Interested so far Heres how the hiring process will look <strong> <h2> <ul> <li> <p> Practical Exercise around crypto and customer support to be completed in 72 hours <p> <li> <li> <p> Video call with our Talent Acquisition team 30 minutes <p> <li> <li> <p> Interview with the Business Onboarding Team 45 minutes <p> <li> <li> <p> Final interview with Client Engagement team managers 60 minutes <p> <li> <ul> <p> <p> <p> LIRemote LIAZ1 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>