Be Or Bc Jobs in Santa Monica
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Director of Community Impact
Company: Angel City
Location: Santa Monica
Posted Aug 01, 2023
We’re proudly building an inclusive Angel City team. Our vision is to create engaging and unique content across multiple platforms to bring the purpose-driven mission of this Club to the world.We are stronger together, have more impact together, and have more fun together!The Director of Community Impact is responsible for leading ACFC’s social impact team. This person works collaboratively with internal teams in Community, Revenue, and Content to deliver on ACFC’s commitment to Equity through Essentials and Education, both with funding from our 10% sponsorship model and through CSR initiatives in conjunction with the Community Team. They will help develop strategic plans to build strong partnerships and strengthen the ties between the ACFC brand and our impact in the community.ResponsibilitiesCollaborate with Sr Director of Community Impact to create multi-year strategic plans for ACFC’s 10% impact to be in alignment with ACFC’s overall strategy.Directly manage the Community Impact Team to plan and ensure flawless execution of all launches, events and ongoing programming.Work closely with Sr Manager of Community Impact and Partnership Marketing (PM) team to strategize and execute new program launches that meet PM and Community requirements.Develop strong community partnerships to support the growth of ACFC and respond to community needs and feedback.Support the creation of creative briefs for each impact initiative and ACFC’s overall impact, to be executed by the Content team.Support the Community Team in preparing and executing all Game Day duties related to Community Impact.Work closely with the Community Impact Team to create and manage program budgets. Support outcome measurement for initiatives and programming; including research and data collection, and synthesis for inclusion in quarterly and annual reports.Identify opportunities to expand ACFC’s impact initiatives, deepen our presence in and around LA and bolster our overall impact identity.Collaborate with the Sr Director of Community Impact and Sr Manager of Community Impact to create and maintain decks outlining the relationship between impact partners, sponsors, programming, and content.Coordinate with PR, Content & PM to identify opportunities for inclusion of impact in Community events, content and campaigns.Demonstrate understanding of sponsor and community level outcomes.Collaborate with the Sr Director of Community Impact to create annual impact reports and bi-weekly updates for the executive team.RequirementsBachelor’s degree or an additional two years of professional experience in lieu of degree required.A minimum of 7 years of professional, relevant experience in corporate social responsibility/social sustainability and/or community development.People management experience. Stakeholder management experience across one or more of the following sectors: diversity, equity and inclusion, government, education, sport/physical activity programs, or youth development.Experience with project management, managing daily activities and delivering results in a cross-functional environment.Work with leadership and team leads to help ensure strategy and execution alignment, and drive decision making.Excellent communication, analytical, written and presentation skills.Exceptional project management skills and the ability to keep multiple distinct projects on track.ACFC PERKS & BENEFITSFully funded comprehensive medical, dental, and vision coverage401K planFlexible PTO policy Paid Parental LeaveCell Phone reimbursementSnacks and beveragesDog-Friendly HQ in Santa MonicaComplimentary tickets to home gamesBi-annual performance reviewsCOMPENSATIONIn addition to the benefits above, this role has a pay range between $100-$120k.The final pay will depend on many factors, including years and depth of experience, level, and location of the employee. We only expect to pay the top of the range in rare and exceptional circumstances, for candidates that far exceed the requirements and expectations of the position.Angel City believes in building a safe place for creative expression and celebrating that which makes us who we are; welcoming unique and personal backgrounds and experiences. Angel City is building a world-class organization to support its ambitions to redefine sports and entertainment.
Future Opportunities at Autograph (General Interest)
Company: Autograph
Location: Santa Monica
Posted Aug 11, 2023
To best reflect and represent our partners, customers, and the culture around us, we strive to create a team that brings to bear different backgrounds, viewpoints, and experiences. We believe that equal opportunity helps us all to succeed and thrive. Working at Autograph:Autograph offers a full slate of benefits in addition to competitive compensation, including:Equity compensationMedical, dental, and vision insurance401(k)Life and disability coveragesFlexible spending accountParental leave programFlexible time off Well-being support – including physical, mental, and financial wellness resources, and an employee discount program.For positions in San Francisco and Los Angeles, we will consider qualified applicants with arrest and conviction records for employment in accordance with the local Fair Chance ordinances.Please Note: Autograph does not accept unsolicited resumes from 3rd party recruiters or agencies without a mutual written agreement in place. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19 (as defined by the CDC), unless a reasonable accommodation is requested and approved or as otherwise required by law. To request an accommodation for purposes of participating in the hiring process, you may contact us at [email protected] has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. Any resume or candidate information submitted outside of established candidate submission guidelines (including through our website or unsolicited to any Autograph employee) and without a prior written agreement will be deemed to be the sole property of Autograph, and no fee will be owed should the candidate receive an offer of employment.Autograph is committed to providing reasonable accommodations for qualified individuals with disabilities. This is what our audiences and communities deserve. We appreciate your interest in our company and look forward to potentially connecting with you in the future.Join us!At Autograph, we value variety in our team, and we know diversity and differences make us better and smarter. We are actively working to create a work community here at Autograph which promotes equity and inclusion for all. We believe fandom is a uniquely powerful force that unites people across the world, inspiring creativity, community, and joy. While we may not have a current opening that aligns with your skills and goals, we welcome the opportunity to understand your interest and keep your information on file for future consideration.
Director of Community Impact
Company: Angel City
Location: Santa Monica
Posted Aug 01, 2023
Angel City is constructing a top-tier organization to revolutionize sports and entertainment. The Director of Community Impact will lead the social impact team, collaborating with internal teams to deliver on ACFC's commitment to Equity through Essentials and Education. Responsibilities include creating strategic plans, managing the Community Impact Team, developing community partnerships, and supporting outcome measurement for initiatives. The role requires a bachelor's degree or equivalent experience, 7+ years in corporate social responsibility/social sustainability, and excellent communication skills. Benefits include comprehensive medical coverage, flexible PTO, and paid parental leave. The pay range is between $100-$120k, depending on experience and location.
Sr. Software Engineer (Backend)
Company: Autograph
Location: Santa Monica
Posted Aug 10, 2023
To best reflect and represent our partners, customers, and the culture around us, we strive to create a team that brings to bear different backgrounds, viewpoints, and experiences. Within the range, individual starting pay may vary based on permissible, non-discriminatory factors such as experience, skills, and qualifications, in addition to location.This role is eligible to participate in Autograph’s equity plan and the following benefits programs: medical, dental and vision insurance, 401(k) retirement plan, paid sick time, paid parental leave, and paid personal time off.Join us!At Autograph, we value variety in our team, and we know diversity and differences make us better and smarter. We believe that equal opportunity helps us all to succeed and thrive. Working at Autograph:Autograph offers a full slate of benefits in addition to competitive compensation, including:Equity compensationMedical, dental, and vision insurance401(k)Life and disability coveragesFlexible spending accountParental leave programFlexible time off Well-being support – including physical, mental, and financial wellness resources, and an employee discount program.For positions in San Francisco and Los Angeles, we will consider qualified applicants with arrest and conviction records for employment in accordance with the local Fair Chance ordinances.Please Note: Autograph does not accept unsolicited resumes from 3rd party recruiters or agencies without a mutual written agreement in place. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19 (as defined by the CDC), unless a reasonable accommodation is requested and approved or as otherwise required by law. Salary ranges are determined by role and level, and pay will vary based on location. Everything from ideation to deployment. This work includes architecture planning (on the monolith, microservice, etc), integration, actually writing code, making sure it gets tested, and seeing it through to deployment. To request an accommodation for purposes of participating in the hiring process, you may contact us at [email protected] has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. This is what our audiences and communities deserve. Document them after.Work in collaboration with UX engineers and product managers to implement platform requirements.Write robust, scalable, well-designed software that is easy to maintain and well tested Push and refine our proprietary technologies, platforms, and creative practicesMinimum qualifications:You have 5-7 years of experience building APIs and backend services using Nodejs/Typescript/MongoDB (or similar technologies). You have experience developing and/or integrating decentralized technologies, infrastructure, and data systemsYou know how to use git and version control, and whyYou want to scale complicated things and work on web3You can drive and execute several initiatives simultaneouslyYou take ownership of everything you do and have opinions on the features you’re working on (and maybe even the state of web3)Open communication and collaboration skillsAdaptable and accountable in a dynamic environmentCommitment to long term impactYou have a bachelor's degree in Computer Science, HCI, Engineering, or equivalent practical experiencePreferred qualifications:Entrepreneurial spirit and team orientedPrevious startup experienceYou care about documentation and testingWe have an established targeted compensation range for this role. The anticipated salary range for this position&8239;is $160,000.00 - $200,000.00 annually.
Business Development Representative (BDR)
Company: TigerConnect
Location: Santa Monica
Posted Jul 31, 2023
TigerConnect is seeking a dynamic Business Development Representative to lead prospecting of potential new or existing clients. The ideal candidate will be determined, professional, and enthusiastic about breaking into the unique healthcare tech industry. The role offers a competitive commission structure, remote-friendly work, and excellent benefits.
People Operations Coordinator
Company: GumGum
Location: Santa Monica
Posted Aug 02, 2023
GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. They believe in a digital advertising industry based on context rather than personal data, building a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. The People Operations Coordinator role involves executing on HRIS administration/reporting, heavy auditing, and onboarding/offboarding. They also contribute to the continued improvement of the global HR infrastructure project, including data management and administrative duties. GumGum offers medical, dental, and vision coverage, flexible spending accounts, short-term and long-term disability, paid parental leave, and more.
Software Engineer - New Grad
Company: ZipRecruiter
Location: Santa Monica
Posted Aug 08, 2023
Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Whether it’s supporting our job seekers, employers, or internal developers, you will have a real impact on and be able to shape the ZipRecruiter product. Responsibilities:Build data processing and exploration pipelines along with ML infrastructure to power our intelligenceDeploy a range of cloud-based technologies for critical projectsDevelop a strong understanding of relevant product area, codebase, and/or systemsDesign and implement user-facing applications at scaleWrite, test, instrument, and deploy high quality code with good test coverage, using modern abstractions and frameworks to our Kubernetes environmentHelp drive the innovation and evolution of ZipRecruiterMinimum Qualifications:Currently enrolled in a full-time, Computer Science degree-seeking program or a related technical field with an expected graduation date between December 2022 and November 2023 Demonstrated foundation in software engineering through previous internship experience or equivalent practical experiencePreferred Qualifications:Ability to write high-performance, well-designed, well-crafted, readable, and tested code in a team environmentAbility to build in multiple languages and the ability to pick up new languages quicklyExposure to developing client side interactions using frameworks like React along with plain Javascript, CSS and HTMLSolid understanding of both non-relational and relational database systemsPassion for and experience with creating a user friendly experienceAnalytical and problem-solving skills along with a self-starter mentalityAs part of our team you’ll enjoy:Competitive salaryExceptional benefits packageFlexible Vacation & Paid Time OffEmployer-matched 401(k) planLI-Remote The US base salary range for this full-time position is $130,000-$150,000. We’re working on building an efficient marketplace of jobseekers and employers and need full-stack engineers to build fast, scalable, and effective applications that help connect people to their next job. Powered by AI-driven smart matching technology, the company actively connects millions of businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. We provide an essential service and have a thriving business as a result.Our stack is complex and we’re looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system. We’re working on mobile-first web applications and need people who can build fast and intuitive experiences. ZipRecruiter has the 1 rated job search app on iOS & Android.Summary:Our teams have a unique opportunity to work on applications and data at scale, serving millions of jobseekers and tens of thousands of customers. )At this time, it seems that we’ve identified a sufficient number of candidates to complete our planned New Grad hiring for 2023, and are not reviewing additional applicants.Over the coming months, however, we'll be continuing to evaluate our 2023 business needs. If you'd like to be contacted should additional positions open up, please apply so that we can follow-up with you to see if you're still considering new opportunities at that time.________________________Our Mission:To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace.
Senior Full Stack Software Engineer
Company: ZipRecruiter
Location: Santa Monica
Posted Aug 08, 2023
Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. We’re working on mobile-first web applications and need people who can build fast and intuitive experiences.About the Job:Act as a leader and steward of ZipRecruiter Engineering best practices, helping to mentor other engineers and develop novel solutionsDesign and implement user-facing web applications at scale and hold up to expansion of a diverse user baseRaise the bar in engineering innovation and the evolution of our approach to backend and front end developmentCommunicate and deliver complex, technical solutions to a variety of stakeholders both technical and non technicalDevelop and maintain highly scalable and reliable web applications and user interfaces (UIs) to interact with complex backend systems to a consumer facing audienceMinimum Qualifications:6+ years of experience in full stack software developmentComprehensive computer science fundamentals in coding, object-oriented programming, data structures, and algorithmsExperience in client side development using ReactJS, Javascript, AngularJS, or other modern programming languagePreferred Qualifications:8+ years of experience in full stack software developmentBS/MS/PhD in Mathematics, Computer Science, Physics, related technical field or equivalent practical experienceAs part of our team you’ll enjoy:Competitive compensationExceptional benefits packageFlexible Vacation & Paid Time OffEmployer-matched 401(k) plan LI-RemoteThe US base salary range for this full-time position is $140,000-$200,000. We’re working on building an efficient marketplace of jobseekers and employers and need full-stack engineers to build fast, scalable, and effective applications that help connect people to their next job. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. We provide an essential service and have a thriving business as a result.Our stack is complex and we’re looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system. ZipRecruiter has the 1 rated job search app on iOS & Android.About the Team:Our team has a unique opportunity to work on applications at scale, serving millions of jobseekers and tens of thousands of customers. )Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below. We offer a hybrid work environment.
Media Strategy Supervisor
Company: RPA
Location: Santa Monica
Posted Aug 08, 2023
), MediaTools, Kantar, eMarketer, etc. Highly proficient in Excel (V-lookups, pivot tables, etc. ) Local to Los Angeles or within driving distance to Torrance, CA.This is an exempt position and is not eligible for overtime compensation. The semi-monthly salary range for this position is $3,541.66 - $3,653.84, with an annualized equivalent of $85,000 - $95,000.As an Equal Opportunity Employer, at RPA we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability or any other classification protected by Federal, state, or local law. ), PowerPoint, and Word Attention to detail and impeccable organizational skills requiredStrong Math and analytical SkillsGreat communicator, including experience communicating with clients and external partner agenciesExperience with managing junior level employees; teacher/mentorship skillsDynamic presentation skills A team player who is self-motivated, resourceful, and naturally curious Knowledge and experience with the Auto landscape, other luxury brands, or experience with the franchise business model (not required, but a bonus! The ideal candidate has strong working knowledge of video planning (linear and streaming), is a self-starter, and a strong communicator who can collaborate effectively across several RPA teams, partner agencies, and local clients. The individual in this role will manage and mentor a team of junior level employees while also effectively managing up to the Associate Media Director. What You’ll Be Working On Create effective retail media strategies informed by local market needs and brand/model indicatorsManage the development of local broadcast and streaming media plans tailored to local market needs and priorities Act as the primary agency contact between Tier 1 and Tier 3 stakeholders:Work closely with the Tier 1 Acura strategy team to ensure cohesion with all brand and model launch initiativesCoordinate with Tier 1 digital teams and Tier 3 stakeholders to ensure alignment across digital initiativesServe as the primary agency contact for local clients and Tier 3 stakeholdersLead the MediaTools workstream: cross-team coordination, checks and balances of inputs, and reconciliation processPresent and sell retail recommendations and POVs to clients and Tier 3 stakeholdersTravel to Regional Marketing Meetings, as necessaryEnsure quality control of all plans and materials developed for clientsDevelop the skills and knowledge of junior employees; mentor junior employees on media planning concepts and industry trendsGenerate and maintain planning documents including, but not limited to, budgets, flowcharts, quarterly deliverables, and program POVs. How You’ll Excel In Your Role Strong experience with video planning - TV Cost-outs, developing communication goals & creating recommendations (Local planning a plus but not required)Well-versed in digital media planning (understanding of available tactics, channel roles and applications to each part of the funnel)Working knowledge of major media planning tools, including syndicated research (Nielsen Media Impact, eTelmar platform, MRI, etc. The supervisor is responsible for managing all aspects of the retail business, including working closely with the team responsible for Acura’s brand-building and model launch initiatives and key Tier 3 stakeholders to develop complementing plans. This position is focused on local video planning and performance channel strategy coordination (auto endemic, social, programmatic). In an industry known for high turnover, people at RPA seem to recognize the value of an environment that truly wants to support our Associates’ lives and career growth. Who You’ll Be Collaborating With Every day, you’ll be teaming up with a diverse, enthusiastic, multi-disciplinary team of professionals with a smart sense of humor and a strong desire to grow and develop. Job SummaryRPA is seeking an energetic, quick-thinking Supervisor to join the Acura Media Strategy Team. And we do it all in the heart of sunny Santa Monica, California. Why You’ll Never Want to Leave Our People First philosophy means creating a culture where people like you can thrive, do meaningful work,&8239;and — we hope — stick around for a while. This is a great opportunity to work on the lower funnel, retail initiatives of an exciting luxury auto brand. It’s a unique philosophy for a different kind of agency: where we aspire to create work that truly matters to people, for brands that respect and value people, with a team we empower and treat like people.
Graphic Designer
Company: Angel City
Location: Santa Monica
Posted Aug 11, 2023
We’re proudly building an inclusive Angel City team. This sometimes includes weekends, weeknights, or holidays depending on the team’s match schedule.Perks & BenefitsFully funded comprehensive medical, dental, and vision coverage401K planFlexible PTO policy Paid Parental LeaveSnacks and beveragesDog-Friendly HQ in Santa MonicaComplimentary tickets to home gamesBi-annual performance reviewsCompensationIn addition to the benefits above, this role has a pay range between $65k-75k depending on experience.Angel City believes in building a safe place for creative expression and celebrating that which makes us who we are; welcoming unique and personal backgrounds and experiences. In-season, the graphic designer is required to work from the stadium in Los Angeles for home matches, and work-from-home during away matches. On occasion, everyone on the Angel City team will need to roll up their sleeves and to do tasks above and below their job description. Ambitious spirit, innovative mind, and a heart for advancing the team mission.This position will typically work on a flexible hybrid schedule: in office Tuesday, Wednesday and Thursday and from home on Monday and Friday. This role is based in Los Angeles and is a full-time staff position.Key Responsibilities: Design on-brand creative assets from concept to execution optimized for multiple digital, print, and social platforms - including social posts, in-stadium graphics, email, app, OOH, flyers, merchandise, digital ads, presentation decks, and more.Ensure a high level of creativity in a style that is consistent and cohesive with the ACFC brand identity.Contribute to future brand updates and innovations. Create the 2024+ season look and feel alongside the design team.Work alongside other team members to support the development of assets.Skills & Qualifications: Advanced knowledge of Adobe Creative Suite - particularly Adobe Photoshop, Illustrator, and InDesign.Ability to work both independently and with members of the design team on multiple projects simultaneously.Ability to work within strict time frames with changing priorities and conditions.Strong portfolio with verifiable graphic design skills - a digital portfolio submission is required. Experience with Asana or similar project management software is preferred, but not necessary.Experience with After Effects, Sketch, or Figma is a bonus.Basic understanding of motion graphics is a bonus.Personal Qualities: Positive, welcoming attitude. Must take great pride in creating designs that represent Angel City and its larger mission. Willingness to learn and grow.Receptive and open to feedback on your creative work.Strong communication and interpersonal skills.Willingness to pitch in wherever needed. Our vision is to create engaging and unique content across multiple platforms to bring the purpose-driven mission of this Club to the world.We are stronger together, have more impact together, and have more fun together!The Graphic Designer will report to the Creative Director and work across several departments. Angel City is building a world-class organization to support its ambitions to redefine sports and entertainment.
Senior Product Manager, Insurance
Company: SimplePractice
Location: Santa Monica
Posted Aug 06, 2023
Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.BenefitsWe offer a competitive benefits program including:Medical, dental, vision, life & disability insurance401(k) plan with company match & employee stock purchase plan (ESPP)Flexible Time Off (FTO), wellbeing days, paid holidays, and summer FridaysMental health resourcesPaid parental leave & Backup CareTuition reimbursementEmployee Resource Groups (ERGs)California Job Applicant Privacy NoticeThank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at [email protected]. To succeed in this role, you possess the ability to deeply understand a complex industry, balance qualitative and quantitative research, identify the most impactful opportunities, empathize with customers, make prioritization trade-offs, and transform complicated problems into easy-to-use solutions. Previous experience in health insurance is preferred, but not required.ResponsibilitiesDefine insurance product vision, strategy, and roadmap based on business goals and customer impactGain buy-in for the vision from diverse teams and stakeholders including engineering, design, data science, customer success, and marketingDefine and track product metrics to understand the value that we are bringing to customers, and support the team in the transformation of raw data into actionable business and product insightsApply a combination of qualitative and quantitative research, competitive intelligence, customer understanding, and product intuition to identify opportunities for product enhancements, growth, and customer valueUnderstand customer segments to develop features that meet the needs of particular segmentsCreate business cases to make prioritization trade-off decisions Lead the development and execution of the product roadmap including managing the backlog, prioritizing feature requests, and creating user storiesDesired Skills & Experience7+ years of experience in product management with a focus on health insurance preferred Demonstrated experience turning highly complex problems into elegant solutions for usersPassion for getting deep into the details of a product space/ industry and comfort with handling edge cases and complexity Strong analytical and problem-solving skills, with extensive experience using data to inform decisions, segment user populations, build business cases, and prioritize initiatives Experience collaborating with cross-functional teams and managing product development from ideation to executionExcellent communication skills with the ability to clearly communicate and present complicated topics to a range of audiences Base Compensation Range$120,000 - $160,000 annuallyBase salary is one component of total compensation. You will make a tremendous impact for clients, practitioners, and the industry by taking the complexity out of health insurance. This includes your neighborhood psychologist, family and marriage therapists, nutritionist, speech language pathologist —the small business owners who dedicate their careers to helping others. Some roles may also be eligible for overtime pay.The above represents the expected base compensation range for this job requisition. Employees may also be eligible for an annual bonus or commission and equity. Our solution provides them with an all-in-one platform to manage their practice and the tools and resources to thrive as a practitioner and business owner. The RoleWe’re seeking a Senior Product Manager to lead our insurance product space. About UsAt SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients.
Technical Support Engineer I
Company: TigerConnect
Location: Santa Monica
Posted Aug 10, 2023
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Your primary responsibility will be to troubleshoot, diagnose, and resolve technical problems that our customers encounter while using our products. Please contact us to request accommodation. If you're keen on joining a vibrant and innovative environment where your efforts directly impact our clients' experience, we'd love to hear from you!What You'll Own: Assist in responding promptly and professionally to complex customer inquiries related to our product (including core messaging, Roles and Roles Scheduling, Physician Scheduling, and Patient Engagement) via various channels, such as email, phone and chatTroubleshoot issues by gathering all the facts from customers while guiding them through the troubleshooting process, attempt to replicate issues and escalate technical and functional bugs to R&D via JiraUse Salesforce to document reported issues in detail, troubleshooting steps taken towards resolution, and follow-up actionsContribute to the creation and maintenance of the company's knowledge base, including FAQs, articles, and troubleshooting guidesServe as a technical support point of contact to select strategic enterprise customers while facilitating meetings to review support ticket trends and escalationsContinuous learning and skill development by participating in training sessions and skill development activities to enhance your technical expertiseProvide API support using tools such as cURL and Postman to make GET and POST calls for users, organizations and integrationsAchieve Subject Matter Expertise across all our advanced premium features and integrationsAssist in investigating directory sync conflicts reported through OpsGenie and contact clients to resolve themWork closely with the product and engineering teams to improve product usability and customer satisfactionAssist customers with their configuration of our system requirements and networking related inquiriesWhat You Bring: Bachelors degree in Computer Science, Computer Engineering or related program preferred OR 3 years of experience in a related positionExceptional customer service while maintaining a professional, calm, and positive attitudeDemonstrated ability to quickly learn new skills, products, technologies and proceduresKnowledge of HL7 and other healthcare integration standardsTechnology curious and analytical in nature; adept at troubleshooting and problem-solvingExperience supporting Active Directory/LDAP/SAML attributes, configurations and user managementStrong analytical skills and comfortable with transforming data in ExcelAbility to discover patterns/connections between interplay of configuration settings, raw payloads, and the TigerConnect integration platformExperience supporting API and webhook integrationsAbility to advocate for customers across a cross-functional organizationStrong multitasking, organizational, and time management skills, with a focus on attention to detailFlexibility in working hours to accommodate customer needs and provide after-hours support if necessaryPerks & Benefits We Offer:Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perksExcellent Medical, Dental, and Vision insurance for you and your family plus a 401k matchFocus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunitiesMission-driven team members who love what they do and go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows to allow for better patient careLinkedIn Learning License for you to continue self-paced learningFlexible time off policy for salaried employees with no limit on the number of days offOur mission is to provide a healthcare communication solution that radically improves the way care is delivered. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.JOB DESCRIPTION As a Technical Support Engineer, you'll play a crucial role in providing top-notch support to our clients. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers.