Bilingual Jobs in New York City, NY
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Looking for Bilingual jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Bilingual position in the New York City, NY area.
Customer Success Manager
Company: Kustomer
Location: New York City, NY
Posted Aug 05, 2023
Empathy for who you work with; you identify with their challenges and your desire to delight shines through in your communicationsThe capacity for creative problem solving Experience with advocating for your customers’ needs within our organization and driving to solutions Ability to use data and statistics to identify patterns and using them for enriching your recommendations for process/product improvementsPreferred qualities:Bilingual in SpanishCoding experienceHIPAA ComplianceAll roles at Kustomer may involve handling sensitive personal data.BenefitsKustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy.Diversity & Inclusion at KustomerKustomer is committed to bringing together individuals from different backgrounds and perspectives.We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team. You'll be responsible for: Meeting a variety of KPIs focused on managing several key customer accounts with high satisfaction levels, adoption, expansion, and renewalsUnderstanding what the business outcomes are for each of your named customersDelivering regular customer business reviews and organizing success plans with with your customers Expanding our list of referenceable customersHelping to improve our processes, policies, and values so as to deeply integrate Kustomer into our clients’ everyday work livesArticulating and documenting processes to create a scalable infrastructure for our Customer Success team Influencing the direction of the Kustomer platform, funneling customer feedback into the Product organization while proactively helping customers understand how we’re working towards solutions that meet and exceed their expectationsActing as an advocate for the customer, quarterbacking the solving of complex problems within our organization and escalating when appropriateWorking with Support to develop and refine a process to flag and resolve requests by key accounts - bugs, product gaps, wish list items, etc.May involve handling sensitive personal dataYour qualifications:You possess a bachelor’s degree or higher in Business, Information Technology, Engineering, Computer Science or related field, or equivalent professional experience. An MBA is a plus5+ years of customer success or account management with a technical (SaaS) productStrong communication and interpersonal skills with the motivation to inspire both our clients and your teammatesHighly organized - a project management background is a plusThe ability to quickly build rapport with individuals and teams, naturally looking for ways to make processes easierAbility to understand the features and use cases of the Kustomer platform. You have strong technical domain knowledge of two or more of the following: SaaS, CRM, CX/Support Software, APIs, SQL, Analytics or Programming (HTML etc). We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. coming together for Kamp Kustomer each year.About the RoleAt Kustomer, we take our clients’ experiences seriously. From the moment our Implementations team onboards our clients to our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M in capital, ensuring Kustomer’s growth and success for many years to come. Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it's the core of what we do. Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients and ensures they achieve value from our platform. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels. We actively seek individuals who want to learn and be challenged every day.
Customer Experience Specialist - South Jordan, UT (Remote)
Company: Merit Medical Systems, Inc.
Location: Salt Lake City, UT
Posted Jul 31, 2023
Merit Medical is a company that creates innovative medical devices to improve lives. They hire and develop people who want to build something special through hard work, team effort, and commitment. The position is responsible for providing customers with service and support, including answering calls, entering orders, resolving customer issues, and tracking shipments. The role requires excellent communication skills, organizational skills, and the ability to work under strict time constraints. The company offers multiple shifts, insurances, a low-cost onsite medical clinic, and other benefits.
IT Performance Analyst I
Company: Commerce Bank
Location: Kansas City, MO
Posted Jul 31, 2023
Commerce Bank is seeking a teammate to help with financial challenges, offering a high-performance culture, continuous improvement, and opportunities for growth. The role requires implementing initiatives, interpreting requirements, and applying problem-solving skills. A bachelor's degree and 2+ years of quality control or finance experience are required.
Customer Support Associate (Spanish/English)
Company: BuildingLink
Location: New York City, NY
Posted Jul 18, 2023
BuildingLink is a rapidly growing SaaS company that provides a robust, cross-platform suite of products for residential communities. They serve 6,000+ properties and nearly two million residents worldwide. The company values excellence and delivering meaningful products that translate to measurable impact. They are looking for a self-motivated, collaborative candidate with excellent communication skills to join their support team.
IT Systems Engineer
Company: Commerce Bank
Location: Kansas City, MO
Posted Aug 04, 2023
In addition, we offer career development, education assistance, and voluntary supplemental benefits. Location: 922 Walnut St, Kansas City, Missouri 64106 Time Type: Full time The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. This compensation range is for the IT Systems Administrator II & III job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. Click here to learn more. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. Essential Functions Serve as both the technical Project Manager and ScrumMaster for infrastructure projectsPartner with vendors and provide technical support for upgrades, software inventory and performance/capacity management toolsServe as liaison and technical support for AIX OS/platform and other software to assist with application owner upgrades and break fixesMaintain documentation of infrastructure hardware and software components as well as various platform proceduresManage business continuity and disaster recovery documentation for Infrastructure platformsLead reporting for the business office midrange software inventoryMaintain policies according to environment changes, regulatory requirements, and audit requestsProvide guidance and support for the managed service partners during disaster recovery exercisesPerform other duties as assigned Knowledge, Skills and Abilities Required Intermediate knowledge of technical project management, including best practicesIntermediate knowledge of agile frameworkIntermediate knowledge of IBM licensing, BigFix & ILMTAbility to serve as liaison for managed service relationshipsMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesIntermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook Education & Experience Bachelor's degree in Computer Science, Engineering or equivalent combination of education and experience required3+ years experience working with AIX hardware, LPARs, HMCs & VIO servers required3+ years of IBM software asset management experience requiredExperience in infrastructure systems support, environment maintenance, and vendor management requiredAIX OS, VIOS & Power Hardware administration experience preferred LI-Hybrid ***Level of role is determined by knowledge, experience, skills, abilities, and education ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $78,000 to $104,000 annually.
Manager in Training - Indoor Soccer Arenas
Company: Let's Play Sports
Location: Oklahoma City, OK
Posted Jul 29, 2023
This is an opportunity for a self-starter with sales and marketing experience to learn and grow within a fast-paced and growing company. The ideal candidate will be committed for the long term, passionate about serving customers and team members, and willing to work nights and weekends. The role includes learning recruiting, hiring, and training of facility personnel, managing facility operations, and more. The company offers a competitive wage, opportunities for merit and bonus pay, 401k matching, healthcare and vision for the entire family, chaplain services, and ongoing training.
Production Technician
Company: Peloton
Location: New York City, NY
Posted Aug 05, 2023
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Access Peloton content via the Peloton Bike, Bike+, Tread, Guide, Row or the Peloton App, now with multiple membership tiers. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. At home, outdoors, traveling, or at the gym, Peloton offers an immersive and personalized experience [with or without equipment]. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.Peloton does not accept unsolicited agency resumes. If you would like to request any accommodations from application through to interview, please email: [email protected] be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Founded in 2012 and headquartered in New York City, Peloton has a highly engaged community of nearly 7 million Members across the US, UK, Canada, Germany, and Australia. Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. Peloton is not responsible for any agency fees related to unsolicited resumes. Must be able to multitask camera-switching, monitor, and adjust multiple audio feeds, understand and troubleshoot audio signal flow, lighting cues, QC of outbound stream, and most importantly, replicate this experience several times every single day.YOUR DAILY IMPACT AT PELOTONOperate sound and lights in-studio and provide camera-switching to our live-streaming end-usersMonitor and troubleshoot stream quality during live productionOperate sound, lights, and video in a state-of-the-art facilityComplete workflow to transform live events into on-demand assetsMonitor, maintain, and report issues relating to productionAssist on-air talent, employees, and clients with all things production-relatedCatalog finished product in a content management database accessible to our at-home subscribersYOU BRING TO PELOTONBilingual - English and Spanish speaking requiredExperience with multi-camera video switchers is essential Must possess an artistic eye for on-the-fly framing of shots, understanding of basic audio processing and video editingMust be dynamic, motivated, and bring your best to work dailyAvailable shifts include early mornings, nights, weekends, and holidaysBase Salary: $33/ HrThe actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes.LI-JG1ABOUT PELOTON:Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey.
Technical Support Engineer
Company: Kustomer
Location: New York City, NY
Posted Aug 05, 2023
You enjoy problem solving and translating technical concepts across various customer profiles (Even if the problems aren’t well-defined, even if the usual solutions aren’t working, and even if it’s the fifth person you’ve helped solve that problem for today)You possess strong communication etiquette to ensure constructive, professional relationships with colleagues and customers, very comfortable with Zoom or Video meetingsNice to have:Bilingual in Spanish is a plusYou are actively learning about AI systems and AutomationYou are proficient with networking concepts such as TCP/IP, DNS, DHCP, and MX configurationHIPAA ComplianceAll roles at Kustomer may involve handling sensitive personal data.BenefitsKustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy.Diversity & Inclusion at KustomerKustomer is committed to bringing together individuals from different backgrounds and perspectives.We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. In this role, you will serve as the bridge between Kustomer and the amazing people who use our product.You'll be responsible for:Mastering the Kustomer platform in order to efficiently and effectively diagnose, troubleshoot and identify solutions to promptly resolve customer issuesTaking ownership of customer issues and seeing problems through to resolutionPartnering with customers to help them solve their unique and important problems while providing the best experience possibleResearching, diagnosing, troubleshooting and identifying solutions to system issuesEnsuring proper recording and closure of all issuesDocumenting technical knowledge in the form of notes, blogs, and KB articles for both internal and external audiencesProviding step-by-step technical help, either written or verbalEmpathizing with the customer’s perspective and providing the best solutions that are aligned with Kustomer’s core valuesProperly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce along with detailed troubleshooting stepsAd hoc client training on various features and capabilities of the Kustomer platformParticipating in various team projectsMay involve handling sensitive personal dataAvailable for shifts to ensure 24/5 coverageAvailable for on-call rotation during the weekendYour qualifications:You possess 1-2 years of experience in a similar role; experience with SaaS companies and startups a plusYou have demonstrated understanding of the following languages: JavaScript, JSON, Rest API, HTML, React, and/or TypeScript but this does not mean you need to be a software engineerYou have experience using developer tools, APIs and error logs to diagnose and troubleshoot client issues both with their network and softwareYou are technically curious and strive to learn continuously. As a Technical Support Engineer, you are customer obsessed and show a strong sense of ownership and determination to get things done. In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M in capital, ensuring Kustomer’s growth and success for many years to come. Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. coming together for Kamp Kustomer each year.About the RoleOur Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it's the core of what we do. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. We actively seek individuals who want to learn and be challenged every day. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels. Today, Kustomer is the core platform for some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen.Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $200M in funding backed by leading VCs.
Software Development Engineer
Company: Commerce Bank
Location: Kansas City, MO
Posted Aug 04, 2023
In addition, we offer career development, education assistance, and voluntary supplemental benefits. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. LI-Hybrid Location: 922 Walnut St, Kansas City, Missouri 64106 Time Type: Full time This compensation range is for the Software Development Engineer II & Software Development Engineer III job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. Click here to learn more. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. Java)Intermediate knowledge of Powershell, Windows Web/Application servers running IIS, and version control (ideally Git)Intermediate development experience with SQL, including an understanding of relations database concepts and designAbility to troubleshoot issues with an analytical mindsetMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesBasic level proficiency with Microsoft Word, Excel, and Outlook Education & Experience Associate's degree or equivalent combination of education and experience required2+ years software development experience requiredExperience working on with Agile methodologies preferredExperience with Vue.js preferredExperience with Azure Dev Ops (Formerly known as TFS) preferred **Level of role is determined by knowledge, experience, skills, abilities, and education ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. If this sounds like something you'd enjoy, we'd love to talk. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. About This Job If you like working with a high energy development team that supports a highly visible, customer facing, web and mobile application, this might be the job for you.
Senior Application Support Engineer
Company: Commerce Bank
Location: Kansas City, MO
Posted Jul 31, 2023
The text describes a job opportunity at Commerce Bank, focusing on supporting systems, interfaces, and financial processes. The role involves developing automation using scripting tools and providing technical support for data analytical tools. The position requires strong knowledge of RDBMS, Python, and various SQL platforms. It also emphasizes collaboration, problem-solving, and working in a dynamic team environment. The compensation range is $88,000 to $117,500.
Customer Success Analyst (Bilingual/Spanish)
Company: TheGuarantors
Location: New York City, NY
Posted Jul 14, 2023
TheGuarantors is a fintech company offering innovative insurance products for rental coverage, with a focus on improving the renting experience for owners, operators, and renters. They have been recognized as one of Inc. 5000's fastest-growing companies, Forbes' Best Startup Employees, and Deloitte's 2022 Technology Fast 500. The role is remote-eligible for NY, NJ, CT, and PA, with responsibilities including managing deals, communicating with customers, and gathering data for user experience improvement. The company offers benefits such as medical insurance, PTO, and a 401(k).
Social Content Creator, Mandarin (New York, NY)
Company: Snackpass
Location: New York City, NY
Posted Jul 31, 2023
Snackpass is a fast-growing marketplace and a top 100 YC company, backed by renowned investors. They are seeking a freelance or contract content specialist to collaborate on marketing efforts, with the potential to become a full-time employee. The role involves creating engaging food content for social media platforms, building content for their Little Red Book account, collaborating with the marketing team, and producing high-quality video and audio content.