Bilingual Jobs in Remote
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Looking for Bilingual jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Bilingual position in the Remote area.
Account Executive - Inside Sales
Company: Grubhub
Location: Remote
Posted May 04, 2024
<p><b> About The Opportunity <b><br >Were all about connecting hungry diners with our network of over 300000 restaurants nationwide Innovative technology userfriendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering When you join our team you become part of a community that works together to innovate solve problems grow work hard and have a ton of fun in the process<br ><b> Why Work For Us <b><br >Grubhub is a place where authentically fun culture meets innovation and teamwork We believe in empowering people and opening doors for new opportunities If youre looking for a place that values strong relationships embraces diverse ideasall while having fun togetherGrubhub is the place for you<br ><b><b><b>The Impact You Will Make<b><b><b><br >The Grubhub Sales Executive role is a great opportunity to leverage your sales skills to make an impact on the companys rapid growth Plus youll be selling restaurant owners exactly what they already want more business Our current Sales Executives love the team events contests and of course the meal perks This is the place to hone your sales skills and make great money doing it<br >Youll be on the front lines of building Grubhubs national restaurant partner network Youll research and consult with restaurants contact and meet with decision makers and show them how Grubhub can benefit their business Youll need to be resourceful persuasive determined competitive and have the ability to easily connect with people from all walks of life<br >We reward our Sales Executives with competitive pay contests and a work environment that breeds success Do you want to be the best Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work We only hire top talent and were excited to learn more about your goals and achievements<br >Responsibilities <br ><p><ul><li>Discover Grubhubs next wave of great local restaurants We need you to engage the most wanted restaurants in your territory and help us discover those hidden gems our diners are craving<li> <li>Be the market expert gather restaurant feedback monitor competitor activity marketing opportunities and provide recommendations for improvement to management<li> <li>Consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners Identify needs and goals of the restaurant and demonstrate how Grubhub can help grow their business<li> <li>Conduct extensive cold calling 60+ dials per day emailing and social outreach to prospective decision makers<li> <li>Manage a territory and own the entire sales pipeline from prospecting to closing<li> <li>Secure appointments with prospective clients to uncover needs and present the value of a partnership<li> <li>Exceed highvolume sales goals while working within a team environment<li> <ul><p><br ><b><b><b>What You Bring to the Table<b><b><b><br ><p><ul><li>Dynamic personality who possesses a positive attitude and desire to be great<li> <li>Thrive in a competitive team environment You want to be the best<li> <li>Coachability Open to new ideas and feedback Constantly looking to improve your skills<li> <li>Ability to think strategically and make sound judgment to plan to achieve goals<li> <li>Persuasive with demonstrated history of success in a fast paced transactional quota driven role<li> <li>Unwavering work ethic that goes above and beyond to exceed goals<li> <li>Moneymotivated mentality<li> <li>Fluency in English is required bilingual skills in Spanish or Chinese are a major plus<li> <li>Bachelors Degree or equivalent years of experience<li> <ul><p><br >Got These Even Better<br ><p><ul><li>Coldcalling experience<li> <li>Ability to run effective in person sales presentations<li> <li>B2B transactional sales experience<li> <li>Restaurant industry or hospitality experience is a plus<li> <li>CRM experience preferably with Salesforcecom<li> <ul><p><br ><b><b><b>And Of Course Perks<b><b><b><br ><p><ul><li>PTO Grubhub employees enjoy a generous amount of time to recharge<li> <li>Health and Wellness Excellent medical dental and vision benefits 401k matching employee network groups and paid parental leave are just a few of our programs to support your overall wellbeing<li> <li>Compensation Youll receive a great compensation package with eligibility for generous incentives bonuses commission or RSUs rolespecific<li> <li>Free Meals Our employees get a weekly Grubhub credit to enjoy and support local restaurants<li> <li>Social Impact At Grubhub we believe in giving back through programs like the Grubhub Community Fund Employees are also given paid time off each year to support the causes that are important to them<li> <ul><p><br >Grubhub is an equal opportunity employer We welcome diversity and encourage a workplace that is just as diverse as the customers we serve We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics If youre applying for a job in the US and need a reasonable accommodation for any part of the employment process please send an email to TalentAcquisitiongrubhubcom and let us know the nature of your request and contact information Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address<br >If you are a resident of the State of California and would like a copy of our CA privacy notice please email privacygrubhubcom<p>
Spanish Bilingual -Customer Service Represent
Company: Omni Interactions
Location: remote
Posted May 10, 2024
Omni Interactions is seeking independent contractors for customer service roles, primarily handling inbound phone calls, chat messages, and emails for Fortune 500 companies. The job offers flexible work schedules, competitive hourly rates ranging from $14 to $20, and additional incentives based on performance. Successful candidates should possess excellent communication skills, a proven track record in customer service, strong problem-solving abilities, a friendly demeanor, self-motivation, and proficiency in using technology. The role requires a quiet, secure work environment with specific equipment and software requirements. Contractors must reside in select US states and pass a criminal background check.
Global Care Navigator - Denmark
Company: Spring Health
Location: Remote
Posted May 06, 2024
<div> <p><strong>Our mission to eliminate every barrier to mental health <strong><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond <p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like JP Morgan Chase amp Co Microsoft JB Hunt Bumble and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $370 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures and many more Thanks to their partnership our current valuation has reached $25 billion<p> <div> <p><strong>Must be based in Denmark or Norway<strong><p> <p>We are looking for a Care Navigation amp Support Coordinator to join our team Were currently looking for mental health professionals to join our Global Clinical Care Navigation team Masters degree in a behavioral health field and licensure or certification as a counselor social worker or psychotherapist psychologist required Fully bilingual written and spoken in both English Norwegian and Danish <p> <p>This Care Navigator will assist our members through their mental health care journey and connect them to care while also ensuring our members are incredibly satisfied with the Spring Health experience The Care Navigation amp Support Coordinator exhibits a deep understanding of all patient and clinician workflows and is highly responsive resourceful empathic and professional They have creative problemsolving skills and a passion for delivering a highquality experience This role will report to the Manager of Global Care Navigation and Support <p> <p> <p> <p>What youll be doing <p> <ul><li>Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shift for incoming phone chat and emails in the languages in which you are fluent <li> <li>Manage all care coordination needs including but not limited to assisting with platform sign up troubleshooting tech issues gathering intake information scheduling and canceling appointments and explaining the services available <li> <li>Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care Spring Health counseling provider or other mental health services <li> <li>Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing inthemoment support triage safety planning and follow up <li> <li>Provide consultation psychoeducation empathy and motivational assistance as needed to address mental health substance use and familyrelationship concerns <li> <li>Identify and problemsolve issues that serve as a barrier or disruption to care technical issues and more submitted by members and providers <li> <li>Research and document crisis resources for members in different countries<li> <li>Review and learn from workflows via a combination of online and live training and policies which will be written and spoken in English <li> <li>Summarize all patient interactions writing in English within Spring Healths online documentation systems <li> <li>Coordinate with other internal teams in identifying reporting and resolving issues as needed to ensure a smooth member experience <li> <li>Participate in staff meetings case consultations training and special internal projects such as customerfacing initiatives as assigned and available <li> <li>Follow Spring Health policies and maintain all confidentiality compliance and ethical standards<li> <ul><p> <p> <p>What we expect from you <p> <ul><li>Counselor Psychotherapist or Social Worker with a masters degree and appropriate credentials for your country of residence <li> <li>Minimum of 2+ years of direct clinical care experience <li> <li>Ability to work Monday to Friday schedule 12 pm to 8 pm CET<li> <li>Excellent written and verbal English Norwegian and Danish communication skills and comfortable interacting with members worldwide <li> <li>Must be comfortable using multiple computer platforms at the same time and learning new systems <li> <li>Motivated to go above and beyond for members to provide a hightouch experience and outstanding customer service <li> <li>Ability to thrive in a fastpaced and ambiguous environment as we build out our global presence<li> <ul><p><em datastringifytype=italic>The target salary range for this position is <em>469523 <em datastringifytype=italic> <em>594729 <em datastringifytype=italic>DKK and is part of a competitive total rewards package Individual pay may vary from the target range and is determined by a number of factors including experience location internal pay equity and other relevant business considerations We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay<em><p> <p>Dont meet every requirement Studies have shown that <strong>women communities of color and historically underrepresented<strong> talent are less likely to apply to jobs unless they meet every single qualification At Spring Health <strong>we are dedicated<strong><strong> <strong>to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we strongly encourage you to apply You may be just the right candidate for this or other roles<p> <p><strong>Ready to do the most impactful work of your life Learn more about our values how we work and how hypergrowth meets impact at Spring Health<strong><strong> <strong><strong>Our Values<strong><p> <p><b><span><strong>Hypergrowth meets impact<strong><span><b> <p><p><strong>What to expect working here<strong><p> <ul><li>You will be held accountable to an exceptionally high bar and impact<li> <li>This may be the fastest work environment you will ever experience in terms of growth decisionmaking and time to impact<li> <li>You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you<li> <li>You will create processes amp products that have never existed before<li> <li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be<li> <li>Change is a constant here your role team responsibilities and success metrics will shift as the company grows<li> <ul><p><strong>And<strong><p> <ul><li>You get to be surrounded by some of the brightest minds in the field <li> <li>You get to learn and grow at an extremely accelerated pace<li> <li>You will experience transparency integrity amp humility from leadership <li> <li>You will be empowered to constantly challenge the status quo<li> <li>You get the space to experiment amp innovate<li> <li>You get to make a transformational impact for the company mental health and for real human lives and you will see that impact quickly<li> <li>You will become more resourceful and resilient<li> <li>You get to be part of a winning team that opens doors in the future<li> <ul><div> <p><strong><em>Our privacy policy <em><strong><strong><em>httpsspringhealthcomprivacypolicy<em><strong><p> <p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p> <div>
Senior Manager, Revenue Enablement (Mandarin)
Company: Wonders
Location: Remote
Posted May 09, 2024
Wonders is a company that empowers small brick and mortar restaurants by providing a frictionless connection between them and their customers through its multi-product ecosystem. The company has been profitable for nearly a decade and has seen 5x revenue growth in the last three years. It is looking for a Senior Manager, Revenue Enablement to support its GTM team.
Senior Web Content Manager
Company: Indivisible Project
Location: Remote
Posted May 06, 2024
Indivisible, a progressive grassroots organization, is hiring a Senior Web Manager to report to the Creative Director. The role involves managing web content, maintaining vendor relationships, and overseeing web development projects. Responsibilities include content production, web development using Python/Jinja, vendor management, and strategy design. Required qualifications include 3-5 years of experience in web content creation and management, proficiency in HTML, CSS, Javascript, and Python/Jinja, and a passion for web accessibility. Indivisible is committed to equity and inclusivity, encouraging applications from women, people of color, and members of the LGBTQ+ community.
EAP Management Consultant
Company: Spring Health
Location: Remote
Posted May 06, 2024
<div> <p><strong>Our mission to eliminate every barrier to mental health <strong><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond <p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like JP Morgan Chase amp Co Microsoft JB Hunt Bumble and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $370 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures and many more Thanks to their partnership our current valuation has reached $25 billion<p> <div> <p><strong>EAP Management Consultant <strong><p> <p><strong>12pm8pm EST<strong><p> <p>The EAP Management Consultation is a unique and exciting opportunity within Spring Health high quality consultations regarding workplace concerns to account human resource representatives management and employees This role will report to the Spring Health Clinical Manager<p> <p><span><strong>What youll be doing <strong><span><p> <ul><li>Provide management consultation that enhances employee wellbeing and workplace effectiveness from the <strong>hours of 128pm EST but you may sit out of any time zone<strong><li> <li>Coordinate critical incident response requests<li> <li>Complete management referral intakes according to established guidelines assure appropriate placement of management referred employees provide guidance regarding EAP protocols to counselors working with employees<li> <li>Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements<li> <li>Provide followup to monitor employee compliance and feedback to supervisors HRManagers<li> <li>Confirm that necessary paperwork is in place to both providers HRManagers including signed releases in order to coordinate followup with treatment providers and other necessary HRManagers<li> <li>Provide limited after care monitoring following up with employees andor providers to ensure the safety of employees and continuation of treatment<li> <li>Assess for risk and manage member and organizational crises by providing inthemoment support triage safety planning and follow up <li> <li>Identify and problemsolve issues that serve as a barrier or disruption to care with support from leadership <li> <li>Act as a subject matter expert on the key customer including the customers benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer<li> <li>Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements<li> <ul><p><span><strong>What we expect from you <strong><span><p> <ul><li>LPC LCSW LMFT or Psychologist with minimum of 3 years experience independent licensure required<li> <li>SAP qualified preferred<li> <li>CEAP certification preferred<li> <ul><ul><li>Supervisory experience andor experience working with management and human resource professionals preferred<li> <li>Crisis management and SUD experience<li> <li>Familiarity with basic terminology and concepts used in employee assistancehuman services programs<li> <li>EAP experience <li> <li>Experience working with diverse populations bilingual preferred<li> <li>Knowledge of healthcare settings and community resources<li> <li>Tech and computer savvy very comfortable adopting new technologies and platforms and efficient in techrelated tasks<li> <li>Excellent written and verbal communication skills<li> <li>Able to go above and beyond and to multitask and context switch<li> <ul><p><em datastringifytype=italic>The target salary range for this position is $3846 $4872 and is part of a competitive total rewards package including stock options benefits and incentive pay for eligible roles Individual pay may vary from the target range and is determined by a number of factors including experience location internal pay equity and other relevant business considerations We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay<em><p> <p>Dont meet every requirement Studies have shown that <strong>women communities of color and historically underrepresented<strong> talent are less likely to apply to jobs unless they meet every single qualification At Spring Health <strong>we are dedicated <strong>to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we strongly encourage you to apply You may be just the right candidate for this or other roles<p> <p><br ><p><p><strong>Ready to do the most impactful work of your life Learn more about our values how we work and how hypergrowth meets impact at Spring Health<strong><strong> <strong><strong>Our Values<strong><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond<p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like General Mills Guardian Bain and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $300 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures Rethink Impact WorkBench William K Warren Foundation SemperVirens Able Partners True Capital Ventures and a strategic investor Guardian Life Insurance Thanks to their partnership our current valuation has reached $2 billion<p> <p><br ><p><p><strong>Hypergrowth meets impact<strong><p> <p><strong>What to expect working here<strong><p> <ul><li>You will be held accountable to an exceptionally high bar and impact<li> <li>This may be the fastest work environment you will ever experience in terms of growth decisionmaking and time to impact<li> <li>You will be challenged to set and protect your own boundaries<li> <li>You will create processes amp products that have never existed before<li> <li>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be<li> <li>Change is a constant here your role team responsibilities and success metrics will shift as the company grows<li> <ul><p><strong>And<strong><p> <ul><li>You get to be surrounded by some of the brightest minds in the field <li> <li>You get to learn and grow at an extremely accelerated pace<li> <li>You will experience transparency integrity amp humility from leadership <li> <li>You will be empowered to constantly challenge the status quo<li> <li>You get the space to experiment amp innovate<li> <li>You get to make a transformational impact for the company mental health and for real human lives and you will see that impact quickly<li> <li>You will become more resourceful and resilient<li> <li>You get to be part of a winning team that opens doors in the future<li> <ul><p><strong>Benefits provided by Spring Health<strong><p> <p><br ><p><p><em>Focus on total health including<em><p> <ul><li>Generous medical dental vision coverage available day 1 + access to One Medical<li> <li>20 total yearly nocost visits to the Spring Health network of therapists coaches and medication management providers for you and your dependents<li> <li>Flexible paid time off in addition to 12 paid holidays throughout the year<li> <li>Spring Health provides access to QuitGenius a platform with technologytailored personalized addiction treatment plans for substance use QG is available to benefitenrolled employees spouses and dependents age 18+<li> <ul><p><br ><p><p><em>Supporting you and your family<em><p> <ul><li>445 months of fully paid parental leave<li> <li>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care backup care and elder care<li> <li>Access to Joshin is provided by Spring Health Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace This benefit supports employees their families and our teams through personalized navigation and disability education and training along with a network of screened inhome caregivers with disability and neurodivergent experience <li> <ul><p><br ><p><p><em>Supporting you financially through<em><p> <ul><li>Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries Radford benchmarks salaries with 3589 global firms 65 million employees and 98 countries across the globe We do this to ensure all of our team members are paid equally and competitively<li> <li>On top of competitive and benchmarked salary Spring Health offers incentive pay based on role and equity that begins vesting as we celebrate your first year with the company<li> <li>Employer sponsored 401k match of up to 2 after 90 days of employment<li> <ul><p><br ><p><p><em>Creating a culture you can thrive in<em><p> <ul><li>Flexible work arrangements 60 of Spring Health team members work fully remote while 40 work in a hybrid model from our New York City offices<li> <li>Calm Fridays no meetings no distractions just time for you to get work done<li> <li>Up to $1000 Professional Development Reimbursement per calendar year Any requests over $250 must be requested for preapproval prior to enrollment by sending an email to the People Team <li> <li>$200 per year donation matching to support your favorite causes<li> <ul><p><br ><p><p><strong><em>Our privacy policy <em><strong><strong><em>httpsspringhealthcomprivacypolicy<em><strong><p> <p><br ><p><p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p> <p> <p> <div> <p><strong><em>Our privacy policy <em><strong><strong><em>httpsspringhealthcomprivacypolicy<em><strong><p> <p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p> <div>
UC Implementation Specialist
Company: Zayo
Location: Remote
Posted May 05, 2024
<p><b>Company Description<b><br >Zayo provides missioncritical bandwidth to the worlds most impactful companies fueling the innovations that are transforming our society Zayos 141000mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers Zayos communications infrastructure solutions include dark fiber private data networks wavelengths Ethernet and dedicated Internet access Zayo serves wireless and wireline carriers media tech content finance healthcare and other large enterprises<br >UC Implementation Specialist Bilingual French Service Delivery<br >POSITION SUMMARY<br >The Unified Communications Implementation Specialist UCIS III manages the detailed planning programming and deployment of customer Mitel UCaaS projects The UCISs decisions and actions play a strategic role toward the realization of corporate financial operational and marketing objectives and corporate strategies The projects being managed will impact financial goals of the company and capital plans The UCISs responsibility is to manage projects to completion on time within budget and scope to maximize the projects potential of meeting or exceeding quality standards that deliver consistently superior services<br >This is a complex position involving both detailed technical skills documentation skills and communication skills This position will be expected to participate and possibly lead project work outside the scope as assigned by the Manager This position requires continuous learning on the part of the UCIS and requires that the UCIS has a working knowledge of as well as learning new systems and updates for all products supported by Allstreams internal contact with all levels of employees<br >ESSENTIAL DUTIES AND RESPONSIBILITIES<br >These responsibilities must be performed with or without reasonable accommodation<br ><p><ul><li>Establishes and maintains clear communication with the project team including vendors contractors and customers<li> <li>Provide a clear plan for implementation that optimizes resource utilization time required for completion and assures internal clients operations needs are being met<li> <li>Ensures projects remain on schedule and within budget<li> <li>Manage and complete multiple projects at the same time with different commencement and completion dates and requiring multiple departments and stakeholders through the initiation planning implementation controlling and closure phases of each project<li> <li>Conduct andor coordinate remote andor inperson enduser training which may require travel<li> <li>Must maintain and update certifications to advance their knowledge and progress to the next level<li> <li>Deploy program and maintains Mitel UCaaS Solution including patches upgrades and management of licenses <br ><ul><li>Ensure Mitel UCaaS are deployed per system design and completed documentation is sent back to the Project Manager PM<li> <li>Ensure timeframes and worksteps in SalesForce are met<li> <li>Assist onsite technician as needed during cutovers<li> <li>Maintains communication with the PM of progress cutover is complete<li> <ul><li> <li>Assist with engaging product support when needed<li> <li>Develops personal knowledgeskills necessary to perform required work<br ><ul><li>Maintains and updates certifications to current manufacturer levels<li> <li>Request training for products to improve certifications<li> <li>Will be required to do some project work<li> <li>Opens technical support tickets with vendors to resolve customer issues as needed<li> <ul><li> <li>Develops and assists with technical documentation and training material<li> <li>Ensures correctness of deployment training documents and procedures<br ><ul><li>Identifies need for changes to documentation to the Manager<li> <li>Shares technical updates and documentation from vendors or other sources to improve teams knowledge<li> <li>Escalates issues to vendors and provides updates to the Manager<li> <ul><li> <li>Deploys applications for Call Center services and Call Recording<li> <li>May be required to perform supervisory administrative functions such as<br ><ul><li>Leading technical work group<li> <li>Scheduling PTO<li> <li>Scheduling Training<li> <li>Other basic Supervisory skills<li> <ul><li> <li>Performs other related duties as assigned by the Manager<li> <ul><p><b>Scope of Position<b><br ><p><ul><li>The position reports to the Manager UC Implementation and will have no direct reporting responsibilities for supervision The position will require extensive collaborative communications skills and will require contact at all levels throughout the company The major responsibilities of this position will include keeping projects on time and delivering the projects goals as stated Also managing projects to the expectations of senior management and reporting status of projects in a useful and informative way<li> <ul><p><br >QUALIFICATIONS<br ><p><ul><li>Fluent in English and French Canadian<li> <li>Bachelors Degree or comparable experience<li> <li>2 + years of direct experience in a disciplined project management environment<li> <li>Must have the ability to function in a matrix environment where resources are not owned but secured from outside teams<li> <li>Demonstrated Understanding and Experience with Project Management Principles<li> <li>Develop Risk Plans<li> <li>Ability to manage multifunctional teams and disciplines<li> <li>Strong communications in written verbal interpersonal facilitation forms<li> <li>Computer literacy in word processing spreadsheets etc<li> <li>Demonstrated ability to solve problems<li> <ul><p><br >PREFERRED MITEL CERTIFICATIONS<br ><p><ul><li>MiVoice Business<li> <li>MiVoice Business Express<li> <li>OriaMitel Management Portal<li> <li>MiCollab<li> <li>NuPoint<li> <li>Mitel Border Gateway<li> <li>Web Proxy<li> <li>Mitel Audio Web Video<li> <li>Mitel Standard Linux<li> <li>MiVoice Call Recorder<li> <li>MiVoice Call Center<li> <ul><p><br >PREFERRED KNOWLEDGESKILLSABILITIES<br ><p><ul><li>Can establish priorities and work independently on projects<li> <li>Demonstrates a technical and working knowledge of VMware<li> <li>Maintains communication with manufacturers during trials providing proper feedback<li> <li>Demonstrates the ability to read and interpret PCAPs with Wireshark<li> <li>Ability to work as a team or individually under pressure and meet deadlines<li> <li>Multiple Mitel product current certifications including MiCollab and NuPoint support<li> <li>Certified on Mitel MiCC and Mitel MiCR applications<li> <li>Ensures work is completed per system design<li> <li>Maintains accurate customer related documentation and database information<li> <li>Present a positive image of the level of customer care provided by Allstream<li> <li>Provide feedback to supervisor regarding our level of service and feedback from customers<li> <li>ITIL Foundation Certification<li> <li>Perform other related duties or projects as assigned<li> <li><li> <ul><p><br >Base Salary Range <br >United States $78500 $95000 commensurate with experience<br >This position description is not intended to be and should not be construed as an allinclusive list of responsibilities skills or working conditions associated with this position While this description is intended to accurately reflect the positions activities and requirements management reserves the right to modify add or remove duties as necessary<br >LICC1<p>
Discharge Planner - Spanish Speaking
Company: Charlie Health
Location: Remote
Posted May 11, 2024
Charlie Health is a mental health treatment provider that offers personalized, evidence-based treatment plans combining peer groups, individual therapy, and family therapy. The company aims to connect young people with life-saving mental health treatment, fostering sustainable healing and achieving industry-leading clinical outcomes. Discharge Planners at Charlie Health manage client-related communication and coordination with referral sources, providing treatment updates and developing discharge plans for clients completing treatment. The role requires strong interpersonal skills, a metrics-oriented mindset, and proficiency in Salesforce and Google Suite/MS Office.
Procurement Catalog Content Consultant - Bilingual Spanish/English
Company: Coupa
Location: Remote
Posted May 05, 2024
Coupa, a leading AI-driven platform, is seeking a Consultant for Content Management to oversee client configurations and manage catalogs and forms within the Coupa platform. The role involves assisting clients in deploying content management processes, managing supplier interactions, and documenting best practices. The ideal candidate should have more than 5 years of experience in IT project management, catalog management, and procurement processes. They should possess strong analytical skills, excellent communication abilities, and a deep understanding of the industry or domain. Fluency in Spanish is required, and knowledge of other procurement platforms and ERPs, as well as project management certifications, are considered assets.
Customer Service Representative
Company: Beyond Finance
Location: Remote
Posted May 04, 2024
<div><br ><br ><p datastringifytype=pre>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p datastringifytype=pre>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <p> <br ><p><div> <p><strong>About The Role<strong><p> <p><span>Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds caring voice to the client and guide them from enrollment through graduation Our Customer Service Representative possesses a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds white glove service standard <span><p> <p><span>As a Customer Service Representative you will complete a four week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Specialist role is a remote position <span><p> <p><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul><li><span>Above all else provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests anticipating unstated needs and educating them on our programs in a remote call center environment<span><li> <li><span>Proactively identify analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship<span><li> <li><span>Exhibit strong writtenverbal communication skills excel at customer interaction and deliver practical solutions <span><li> <li><span>Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner<span><li> <li><span>Work independently and with a team to drive retention of clients through bolstering product knowledge and providing bestinclass service at all times<span><li> <li><span>Operate navigate and troubleshoot a desktop computer to obtain and extract information research through multiple computer programssystems simultaneously and document information activities and changes in the CRM database Client Relationship Management System for client accounts <span><span>Apply various troubleshooting techniques to resolve complicated technical or configuration issues<span><li> <li><span>Continuously learn interpret and utilize company and industry knowledge practices and procedures to deliver accurate and uptodate solutions<span><li> <li><span>Meet and exceed client centric performance expectations focused around quality of service and efficiency<span><li> <li><span>Engage with feedback to leader and team to collaborate and streamline workflows<span><li> <ul><p><strong>What We Look For<strong><p> <ul><li><span>Minimum 1 Year of Call Center Experience Required High Volume preferred<span><li> <li><span>Bilingual Spanish preferred not required <span><li> <li><span>Reliable High Speed Internet connection Required<span><li> <li><span>Strong computer technical skills with the ability to learn and navigate complex systems<span><li> <li><span>Excellent communication skills written verbal and listening<span><li> <li><span>You operate with understanding active listening patience empathy and kindness to customers<span><li> <li><span>Strong interpersonal skills and can independently handle routine and complex client inquiries<span><li> <li><span>Have a peoplefocused approach and solution mindset youre an effective problem solver<span><li> <li><span>Effective at time management planning amp organizing tasks <span><li> <li><span>Ability to work from home in a distraction free environment<span><li> <ul><p><br ><br ><p><div> <p><strong>Why Join Us<strong><p> <p><span>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul><li><span>Considerable employer contributions for health dental and vision programs<span><li> <li><span>Generous PTO paid holidays and paid parental leave<span><li> <li><span>401k matching program<span><li> <li><span>Merit advancement opportunities<span><li> <li><span>Career development amp training<span><li> <ul><p><span>And finally our team spirit and culture We<span><span> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span><em datastringifytype=italic>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p> <div>
Registered Nurse
Company: Vesta Healthcare
Location: remote
Posted May 10, 2024
Vesta Healthcare is seeking a Registered Nurse for a remote, full-time position. The ideal candidate should have a New York nursing license, at least 2 years of nursing experience, and confidence in clinical skills. The role involves planning intervention evaluations, responding to alerts, and developing care plans. Vesta offers comprehensive benefits including health insurance, paid vacation, and a competitive salary range of $85,000 - $101,000 per year.
Bilingual Inside Sales Associate (TX)
Company: CLEARLINK
Location: Remote
Posted May 09, 2024
Clearlink is a company that offers remote work opportunities for bilingual inside sales associates. The job involves assisting customers in finding products and building relationships. The company provides training and support for growth and development. The job also offers competitive pay and benefits, including healthcare, 401(k) matching, and paid time off.