Bilingual Jobs in Remote
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Looking for Bilingual jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Bilingual position in the Remote area.
Bilingual Inside Sales Representative (Remote)
Company: Beyond Finance
Location: Remote
Posted Mar 15, 2024
<div><br ><br ><p datastringifytype=pre>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p datastringifytype=pre>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <p> <br ><p><div> <p><span><strong datastringifytype=bold><em datastringifytype=italic>This role requires you to work 1 weekend day either Sat or Sun We do not offer a MF Shift<em><strong><span><p> <p><span>As a Sales Representative you will consult with prospective customers about debt consolidation options to help pay off their consumer debt and get them started on the path toward financial freedom You will foster trust by educating them on our program using a consultative approach This is a fulltime role 40hrsweek that requires weekend availability<span><p> <p><strong>In this role you will<strong><p> <ul><li><span>Assess a customers financial situation and guide them toward the option that best resolves their challenges<span><li> <li><span>Perform sales by utilizing consultative sales scripting<span><li> <li><span>Educate clients on a variety of financial solutions available to manage their debt<span><li> <li><span>Manage personal lead pipeline to maximize efficiency and productivity<span><li> <li><span>Diligently update all lead file notes phases and statuses in the CRM<span><li> <li><span>Ensure all sales transactions adhere to compliance standards<span><li> <ul><p><strong>What Were Looking For<strong><p> <ul><li><span>Bilingual Spanish Required <span><li> <li><span>You are selfmotivated and highly driven<span><li> <li><span>Success in exceeding goals in a fastpaced sales environment<span><li> <li><span>Sees challenges as opportunities Sees objections as buying questions<span><li> <li><span>Sales experience preferred but not required<span><li> <li><span>Financial Services experience is a plus<span><li> <li><span>Strong written verbal amp oral communication skills<span><li> <ul><p><strong>What You Can Expect <strong><p> <ul><li><span>Extensive handson sales training that sets you up for success<span><li> <li><span>A typical day consists of making and answering inbound and outbound calls in a highvolume setting<span><li> <li><span>There is no cold calling at Beyond Finance All prospective customers have requested debt consolidation solutions<span><li> <li><span>Base Pay with uncapped monthly commission<span><li> <ul><div> <p><strong>Why Join Us<strong><p> <p><span>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul><li><span>Considerable employer contributions for health dental and vision programs<span><li> <li><span>Generous PTO paid holidays and paid parental leave<span><li> <li><span>401k matching program<span><li> <li><span>Merit advancement opportunities<span><li> <li><span>Career development amp training<span><li> <ul><p><span>And finally our team spirit and culture We<span><span> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span><em datastringifytype=italic>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p> <div>
Enterprise Account Executive
Company: SOCi
Location: Remote
Posted Mar 15, 2024
<p><strong datastringifytype=bold>This is a pipeline job opportunity which means we may not be immediately hiring for this role but anticipate a need in the near future If you are interested we encourage you to submit your resume We will review it promptly and reach out for an initial conversation with qualified candidates<strong><p> <p>SOCi <em>the<em> marketing platform for multilocation brands is currently looking for a <strong>Strategic Account Manager <strong>to proactively build relationships identify and mitigate risk and expand product adoption in a onetomany approach for our largest portfolio of customers The SOCi Customer Success team grows longterm profitable customer relationships by making strategic operational and measurable contributions to customers unique business objectives As the account owner quarterback and driver of account enablement adoption expansion and enduser engagement the Customer Success Team directly impacts our rapid growth in enterprise digital marketing<p> <p><strong>Who We Are<strong><p> <p>SOCi is one of the fastest growing technology companies in the country ranking in the top tier of Inc 5000s Fastest Growing Companies in America list for the last several years consistently The builder of an awardwinning enterprise SaaS marketing platform and one of Forbes Best Startup Employers SOCi boasts hundreds of the worlds largest brands as its customers At SOCi nothing is more important to us than the clients we service every day The SOCi platform specifically solves complicated marketing and workflow problems for national and global multilocation brands that want to scale and optimize their presence <span>View more on our Awards amp Accolades <span><span>here<span><span> <span><p> <p><strong>How Youll Make an Impact<strong><p> <ul><li>Serve as the account owner and provide mature thoughtful and reasonable leadership to both the customer as well as internal stakeholders to ensure the ongoing success of your book of business<li> <li>Identify and mitigate churn risk across customer portfolio to ensure company gross retention rates are achieved<li> <li>Maintain and grow annual recurring revenue for our most valued customers by employing proven strategies which drive product adoption and expansion<li> <li>Quarterback internal and external initiatives through crossfunctional partnerships with sales onboarding support product management finance operations and other teams which directly impact overall customer success and drive customer growth<li> <li>Develop strong customer relationships and serve in the role of trusted advisor to SOCi customers<li> <li>Analyze lifecycle metrics and provide leadership andor execution of onboarding enablement adoption and retention plays thru both internal and external resources<li> <li>Effectively employ multichannel communication strategies that leverage our most effective customer touchpoints including video email phone partners and internal amp external champions<li> <li>Ensure customer reference ability and overall satisfaction level<li> <li>Travel to clients trade shows and conferences as needed less than 25<li> <ul><p><strong>What Youll Need to be Successful<strong><p> <ul><li><strong>Remote Opportunity<strong> Ability to work 100 remotely <li> <li><strong>Must Have<strong> <li> <ul><li>5+ yrs direct and verifiable enterpriselevel customer success experience<li> <li>Proven track record of success with a verifiable history of exceeding sales and customer success goals<li> <li>Highly organized with the ability to effectively manage multiple tasks and competing priorities<li> <li>Driven by personal team and company achievement with a commitment to excellence<li> <li>Possess that rare blend of technical and sales acumen wrapped in a strong customercentric mentality<li> <li>Strong analytical problemsolving and dotconnecting skills with the ability to develop quick accurate situational awareness<li> <li>Enterpriseready solutionoriented mindset to understand and solve complex customer issues<li> <li>Experience and comfort interacting with and influencing Clevel executives<li> <li>Strong communication skills written and verbal with an understanding of situational best practices<li> <li>Excellent presentation skills from small to large audiences<li> <li>Ability to lead manage or influence both internal SOCi resources as well as customer resources to achieve successful outcomes<li> <li>Experience in SaaS Local Search Social Media Management and enterprise software<li> <ul><li><strong>Desired Skills but not required<strong> <li> <ul><li>BiLingual French Spanish German a plus<li> <ul><li><strong>Education<strong> BS or equivalent education and relevant experience<li> <ul><div> <p><span><strong>What SOCi Provides to You<strong><span><p> <ul><li><span>Comprehensive Benefits Package <strong>noncontract roles only<strong><span><li> <ul><li><span>Health insurance plans dental and vision<span><li> <li><span>Wellness incentives<span><li> <li><span>401k plan with employer match<span><li> <ul><li><span>Flexible Work Environment <span><li> <ul><li><span>Flexible paid time off <strong>noncontract roles only<strong><span><li> <li><span>Quarterly wellness days<span><li> <li><span>Paid holidays<span><li> <li><span>Unique employee engagement programs <span><li> <ul><li><span>Empowering Career Growth and Success <span><li> <ul><p><span><strong>Whats Important at SOCi<strong><span><p> <p><span>Led by a team of industry experts SOCi is leading the pack in Localized Marketing for MultiLocation brands Our passionate team of SOCialites work from home around the globe <span><p> <p><span>Our collaborative dynamic culture allows our teams to work crossfunctionally and optimize productivity We are a fastpaced agile environment where thought leadership and input are encouraged If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology then SOCi is for you Visit <span><span>MeetSOCicom<span><span> for more information <span><p> <p><span><em><span>SOCi is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law<span><em><span><p> <p><span> <span>LIRemote <span><span><p> <div>
Content Design Strategist
Company: Teachstone
Location: Remote
Posted Mar 16, 2024
Teachstone, a company focused on transforming education through improving teacher-student interactions, is seeking a Content Design Strategist. The ideal candidate will have a deep understanding of UX design and multimedia integration, and will work with cross-functional teams to develop engaging professional development content. The role involves partnering with project leads, defining user experience and design objectives, conducting user experience research, and leading human-centered content development. The candidate should have a bachelor's degree in education, visual graphics, human-centered design, or a related field, with 5+ years of experience in educational content development and/or visual design. Proficiency in multimedia/digital design tools, learning management systems, and Google suite is required. The candidate should also have excellent organizational skills, strong communication and interpersonal skills, and a belief in education efforts promoting equity.
Regional Market Sales Representative - Payments Processing
Company: ASAP.com
Location: Remote
Posted Mar 16, 2024
<p><b>Enhanced Base SalaryUnlimited Earnings PotentialNo Sales Experience Required<b><p> <p><br ><p> <p><b>Position Summary<b><p> <p><br ><p> <p><b>ASAP a payments technology company is looking for individuals with the following traits to join our InMarket Payments Team<b><p> <p><br ><p> <p><span>Entrepreneurial work ethic<span><p> <p><span>Driven to succeed<span><p> <p><span>Self disciplined<span><p> <p><span>Thrives on challenges<span><p> <p><span>Passionate communicator<span><p> <p><span>Customer focused<span><p> <p><span>Problem solver<span><p> <p><span>High Energy<span><p> <p><b>Job Functions<b> <p><ul><li>Provide credit card processing and payments solutions to restaurantsretail merchants by offering real savings through state of the art processing systems<li> <li>Develop strategic action plans to manage your potential accounts and reach companyindividual sales goals<li> <li>Selfsource your own leads through a combination of door pulling and networking<li> <li>Establish relationships with decision makers retail managers and owners<li> <li>Identify qualify and prioritize new business opportunities and develop a strategy for closing new restaurant partner accounts<li> <li>Use a consultative sales approach seek to understand potential partners needs and present solutions that will help their business<li> <li>Utilize CRM System to forecast sales pipeline maintain a record of all conversations activities and opportunities<li> <li>Source and collect Credit card processing statements from new and existing partners as part of a consultative processing solution<li> <li>Qualify partners for processing solutions and be able to take them full cycle through the sale from first touch through activation<li> <p><br ><p> <p><b>Why Work For Us<b><p> <li><b>Paid training program<b> Includes sales training class and up to four weeks Telesales<li> <li><b>Enhanced Sales Compensation includes base salary + commission<b> $50000 annual starting base salary $65000 annual base salary upon successful completion of six week sales training program and the achievement of four 4 account activations in the field First year on target earnings can reach $85000 and top performers earn around $125000 with unlimited earnings potential000 with unlimited earnings potential<li> <li><b>Competitive benefits package<b> includes a 401k flexible PTO medical dental vision and other voluntary benefits like short term and longterm disability<li> <p><br ><p> <p><b>Company Background<b><p> <li>ASAP the payments technology brand for Waitr Holdings Inc is a technology platform that facilitates access to third parties who provide payment processing solutions for all retail merchants Immediate leads into our base of 30K restaurant partners<li> <ul><p><b>Required Education amp Experience<b> <p><ul><li>High school diploma or equivalent<li> <ul><p><b>Preferred Education amp Experience<b> <p><ul><li>Associates or Bachelors degree preferred Business Sales and Marketing or related fields are preferred <li> <li>Comfortable with technology and software applications<li> <li>Sales Hunter Mentality The position is built for someone who possesses a hunter mentality with a consultative style Strong coldcalling and network development capabilities<li> <li>Bilingual in Spanish andor Mandarin a plus<li> <ul><p> <p><p><b>EEO Statement<b><p> <p><br ><p> <p>ASAP Inc is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind ASAP Inc is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment All employment decisions at ASAP Inc are based on business needs job requirements and individual qualifications without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristics protected by federal state or local laws<p> <p><br ><p> <p><b>Other Duties<b><p> <p><br ><p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<p> <p><br ><p> <p><p>
Community Outreach Specialist
Company: FreedomCare
Location: Remote
Posted Mar 16, 2024
<p><span>Started in 2016 FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered We bring dignity and support to patients needing care in their homes and to the caregivers who care for them Were the largest consumerdirected home care agency in NY State and are continually expanding our areas of focus including operations in other states and techbased innovations <span><p> <p><span>We pride ourselves on our values which drive the level of care that we deliver to our patients<span><p> <ul><li><span>Here For You An attitude of service empathy and availability<span><li> <li><span>Own It Drive and ownership<span><li> <li><span>Do the Right Thing High integrity<span><li> <li><span>Be Positive Great attitude and a cando positive approach to challenges<span><li> <ul><p><span datacontrast=auto>Join our team and make a positive impact on the lives of others We are looking for a Community Outreach Specialist<span><em> <em><span datacontrast=auto>for our team in Arizona<span><span dataccpprops=> <span><p> <p><em><span datacontrast=auto>This is a hybrid role with a required commute of 23 days per week to our office in Phoenix AZ<span><em><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Department amp Position Overview<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>The Community Outreach Representative will serve as the key point of contact for all professional patient referrals within their territory Accounts will consist of hospitals skilled nursing facilities rehabilitation centers senior centers senior housing facilities and other identified opportunities<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>This position will be responsible for growing the number of professionals within the territory and achieving the number of direct patient referrals to meet or exceed monthly referrals numbers<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Every Day You Will<span><strong><span dataccpprops=> <span><p> <ul><li><span datacontrast=auto>Develop and maintain strategic business partnerships in designated territory that result in driving consistent patient referrals<span><span dataccpprops=> <span><li> <li><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto><span><span datacontrast=auto>Drive 30 or more appropriate direct referrals each month producing an outcome of 13 or more oncare consumers per month from your direct referral pipeline<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Nurture relationships to be the go to thought leader and resource for consumer directed services locally<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Familiarize yourself with the healthcare professionals ecosystem to determine how FreedomCare can best fit into serving their patients and caregivers<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Leverage cold calling appointments in person meetings and marketing techniques to achieve goals<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Lead informational presentations with hospitals skilled nursing facilities rehabilitation centers senior centers senior housing facilities and other identified opportunities<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Attend and represent FreedomCare at local health and wellness eventsexpos <span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Will organize the FreedomCare team to participate in events that deepen our relationships such as volunteer activities<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Willingness to comply with company policies and government regulations<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Ideal Candidate Will Possess<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=9 dataarialevel=1><span datacontrast=auto>5+ years of experience within business development or outbound sales<span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=9 dataarialevel=1><span datacontrast=auto>Healthcare field business development experience<span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=10 dataarialevel=1><span datacontrast=auto>Experience leveraging Salesforce or other CRM platform<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=11 dataarialevel=1><span datacontrast=auto>Understand and appreciate the needs of healthcare professionals and the consumers they serve in order to provide appropriate assistance needed for consumer directed services<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=12 dataarialevel=1><span datacontrast=auto>Appreciation for the hustle to execute a sale and the compassion about providing a quality customer experience<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=13 dataarialevel=1><span datacontrast=auto>Demonstrated success in a metricquotadriven environment with a focus on driving results<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=14 dataarialevel=1><span datacontrast=auto>Allstar relationship builder with excellent communication and presentation skill<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=15 dataarialevel=1><span datacontrast=auto>Strong analytical organization and time management skills<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=16 dataarialevel=1><span datacontrast=auto>Creative problemsolving skills to develop new ideas and outreach tactics<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=17 dataarialevel=1><span datacontrast=auto>Proven ability to develop opportunities from ideation to execution<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=18 dataarialevel=1><span datacontrast=auto>Ability to travel in the local territory up to 70 of the time as needed by scheduled appointments or to meet the customer needs and reliable transportation<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=19 dataarialevel=1><span datacontrast=auto>Ability to travel outside of local region for regional or national meetings<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=3 datalistdefnprops= sans= symbols= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Access to reliable and consistent transportation<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>NicetoHaves<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext=● datafont=Noto Sans Symbols datalistid=4 datalistdefnprops= sans= symbols= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Business development experience within home care setting <span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=4 datalistdefnprops= sans= symbols= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Bachelors degree<span><span dataccpprops=> <span><li> <li dataleveltext=● datafont=Noto Sans Symbols datalistid=4 datalistdefnprops= sans= symbols= dataariaposinset=3 dataarialevel=1><span dataccpprops=>Bilingual Spanish<span><li> <ul><p><br ><b><strong>Why work at FreedomCare<strong><b> <p><p><span>We are here for you and committed to providing a bestinclass employee experience We offer competitive compensation medical benefits retirement plans wellness programs fun company events and ongoing learning opportunities to grow your career<span><p> <p><span>This is a place where your voice matters where we build great relationships and your work has meaning and a tangible positive impact on others<span><p> <p><em><span>At FreedomCare we celebrate diversity and are committed to creating an inclusive environment for all employees We are an Equal Opportunity Employer and do not discriminate based upon race religion color national origin ancestry age sex including pregnancy childbirth or related medical conditions sexual orientation gender identity or expression status as a protected veteran status as an individual with a disability citizenship or immigration status or other applicable legally protected characteristics<span><em><p> <p><em><span>INDHV<span><em><p>
Customer Service Representative
Company: Beyond Finance
Location: Remote
Posted Mar 14, 2024
<div><br ><br ><p datastringifytype=pre>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p datastringifytype=pre>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <p> <br ><p><div> <p><strong>About The Role<strong><p> <p><span>Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds caring voice to the client and guide them from enrollment through graduation Our Customer Service Representative possesses a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds white glove service standard <span><p> <p><span>As a Customer Service Representative you will complete a four week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Specialist role is a remote position <span><p> <p><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul><li><span>Above all else provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests anticipating unstated needs and educating them on our programs in a remote call center environment<span><li> <li><span>Proactively identify analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship<span><li> <li><span>Exhibit strong writtenverbal communication skills excel at customer interaction and deliver practical solutions <span><li> <li><span>Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner<span><li> <li><span>Work independently and with a team to drive retention of clients through bolstering product knowledge and providing bestinclass service at all times<span><li> <li><span>Operate navigate and troubleshoot a desktop computer to obtain and extract information research through multiple computer programssystems simultaneously and document information activities and changes in the CRM database Client Relationship Management System for client accounts <span><span>Apply various troubleshooting techniques to resolve complicated technical or configuration issues<span><li> <li><span>Continuously learn interpret and utilize company and industry knowledge practices and procedures to deliver accurate and uptodate solutions<span><li> <li><span> Meet and exceed client centric performance expectations focused around quality of service and efficiency<span><li> <li><span>Engage with feedback to leader and team to collaborate and streamline workflows<span><li> <ul><p><strong>What We Look For<strong><p> <ul><li><span>Bachelors Degree preferred<span><li> <li><span>Bilingual Spanish preferred not required <span><li> <li><span>Strong technical aptitude and ability to learn and navigate complex systems<span><li> <li><span>Excellent communication skills written verbal and listening<span><li> <li><span>You operate with understanding active listening patience empathy and kindness to customers<span><li> <li><span>Strong interpersonal skills and can independently handle routine and complex client inquiries<span><li> <li><span>Have a peoplefocused approach and solution mindset youre an effective problem solver<span><li> <li><span>Effective at time management planning amp organizing tasks <span><li> <li><span>Ability to work from home in a distraction free environment<span><li> <li><span>Reliable High Speed Internet connection<span><li> <ul><p><span>INDRM1<span><p> <div> <p><strong>Why Join Us<strong><p> <p><span>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul><li><span>Considerable employer contributions for health dental and vision programs<span><li> <li><span>Generous PTO paid holidays and paid parental leave<span><li> <li><span>401k matching program<span><li> <li><span>Merit advancement opportunities<span><li> <li><span>Career development amp training<span><li> <ul><p><span>And finally our team spirit and culture We<span><span> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span><em datastringifytype=italic>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p> <div>
Network Security Engineer II
Company: Rackspace Technology
Location: Remote
Posted Mar 14, 2024
<p><b>Job Summary <b><span>Rackspace is looking for an <span><b>Information Security Engineer<b><span> to join our team This individual <span>configures improves modifies and evaluates security tools and services in our hostingbased environment They specialize in conducting technology and system assessments while providing technical consultation to our customers that offers unparalleled worldclass service As technology evolves so does the safety needed supporting Rackspace Cloud products being adaptable plus being relevant in the cybersecurity news is a very important part of the role Information Security Engineers partner with additional teams and thirdparty vendors to resolve security vulnerabilities and respond to all security weak points To be a successful Information Security Engineer with Rackspace you will leverage systems like web application Web Application Firewall network security Intrusion DetectionPrevention Systems database encryption and key management AntiVirus File Integrity Monitoring FIM and network authentication twofactor to build a fanatical customer outcome<p> <p><br ><p> <p>The Information Security Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations<p> <p><br ><p> <p><span> <span><p> <p><b>Work Location<b><span> Remote<span><p> <p><br ><p> <p><b>Key Responsibilities<b> <p><ul><li>Provide exceptional customer support via the phone email and ticketing system<li> <li>Own levelappropriate customer requests and issues seeing them through to resolution<li> <li>Escalate support requests to nextlevel engineers and other support teams according to escalation procedures<li> <li>Schedule and coordinate levelappropriate maintenances<li> <li>Communicate with Account Managers and Business Development Consultants to build strong customer relationships<li> <li>Collaborate and share knowledge with other Engineers<li> <li>Review and adhere to defined policy and process standards<li> <li>Documentation creation and contribution<li> <li>Ticket Contribution and Phone Availability Working as a team to serve our customers helping the overall team hit their targets while maintaining individual targets<li> <li>Customer rating on work done via tickets<li> <li>Exceptional ticketing standards<li> <li>High level of first pass yield maintenances<li> <ul><p><b>Qualifications <b> <p><ul><li>A minimum of two years experience in a related field<li> <li>A computerrelated degree andor relevant network security or system administration certifications<li> <li>Excellent written and verbal communication skills fluency in multiple languages is a plus<li> <li>Must be able to work weekends after hour shifts andor holidays when required as the business needs<li> <p><br ><p> <p>Any combination of the following technical certifications is preferred<p> <li>CCNA RampS Security or CyberOps certifications<li> <li>Any SANS GIAC certifications<li> <li>RHCE or equivalent for Linux administration<li> <li>MCSA or equivalent for Windows administration<li> <p><br ><p> <p>The Information Security Engineer has an intermediate knowledge of<p> <li>Security concepts principals and technologies<li> <li>Configuration and support of Intrusion Detection System IDS and Intrusion Prevention System IPS Alert Logic Firepower<li> <li>Efficiently handle and respond to customer IDS alert tickets<li> <li>Execute vulnerability scans review results and provide guidance with internal teams on how to remediate Alert Logic Rapid7<li> <li>Configuration investigation and analysis of Web Application Firewall WAF blocked events Imperva WAF Incapsula<li> <li>Knowledge of common web security vulnerabilities and recommended remediation<li> <li>Configuration and support of Log Management tools Alert Logic<li> <li>Configuration and support of TwoFactor Authentication tools Duo Security RSA<li> <li>Configuration and support of AntiVirus tools ESET Sophos<li> <li>Configuration and support of File Integrity Monitoring tools FIM<li> <li>Configuration and support of Database Encryption and Key Management tools Vormetric<li> <li>Minor configuration of Firewalls appliances Cisco ASAASAXFirepower Juniper SRX<li> <li>Minor configuration of Load Balancers appliances F5 LTM Citrix Netscaler<li> <li>Knowledge of IPSEC and SSL VPN technologies<li> <li>Troubleshoot network connectivity using industry standard packet capture tools<li> <li>Services and protocols commonly used in hosting environments web servers database servers mail servers name servers<li> <li>Networking concepts and devices All OSI Layers<li> <li>Windows and Linux operating system administration<li> <li>Understanding of public cloud security architectures best practices and services<li> <li>Provide guidance on different deployment strategies<li> <li>Maintain uptodate vendor related roadmaps and scheduled releases<li> <li>Execute device firmware upgrades across various platforms based on security requirements feature updates<li> <li><br ><li> <li><b>Discover your inner Racker<b> Racker Life<li> <ul><p> <p><p><b> Fluent Bilingual Spanish and English interviews will be held in English <b><p> <p><b> Role can work remotely in the states of Ciudad de Mexico Jalisco Nuevo Leon Aguascalientes Queretaro Estado de Mexico and Puebla<b><p> <p><b> This opportunity is a permanent remote job but you need to be based in Mexico at one of the above locations<b><p> <p><b>Working hours Tuesday to Saturday 7am to 4pm<b><p> <p><br ><p> <p>LIJR1<p> <p><span>LIRemote<span><p> <p><br ><p> <p><br ><p> <p><b>About Rackspace Technology<b><p> <p>We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future<p> <p> <p> <p> <p> <p><b>More on Rackspace Technology<b><p> <p>Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know<p> <p><p>
Senior Product Manager - Ecosystems
Company: Formstack
Location: Remote
Posted Mar 15, 2024
<p><b>Formstack improves peoples lives with practical solutions to their everyday work We are looking for the next Stacker to help us accomplish this mission <b><p> <p> <p> <p>Formstack is a remotefirst company with team members who live and work across the US Canada and the globe We offer more than just a job we provide a community where you can learn grow and thrive your way Join a dynamic and diverse team that values relationships as much as results Come build what matters with Formstack<p> <p><br ><p> <div><u><b>Who You Are<b><u><div> <p>As the Senior Product Manager focused on Ecosystems we are seeking an individual with a comprehensive understanding of various ecosystems such as EHR systems Student Information Systems and CRMs The ideal candidate will have a proven track record in delivering successful SaaS B2B products that connect with diverse ecosystems In this role you will lead the strategic direction and development of our Formstack products to seamlessly integrate with new ecosystems fostering autonomy ownership collaboration and ongoing learning within the team<p> <p><br ><p> <p>Responsibilities include defining the product vision and strategy conducting continuous discovery to understand evolving customer and market needs within different ecosystems collaborating crossfunctionally with stakeholders from various domains prioritizing feature enhancements and driving product adoption across different ecosystem communities Your leadership will empower the team to make autonomous decisions and deliver value through ongoing discovery and iteration<p> <p><br ><p> <p>We are seeking a candidate who actively practices the principles of empowered product teams and continuous discovery driving innovation and delivering successful products that meet the diverse needs of customers across different ecosystems<p> <p><br ><p> <p><b>What You Will Do<b> <p><ul><li>Take ownership of your product and contribute to a holistic product vision that aligns with Formstacks vision<li> <li>Identify initiatives that contribute to our business and strategic objectives by communicating strong hypotheses business and product outcomes <li> <li>Collaborate closely with our Partnerships team across all activities and decisionmaking <li> <li>Create and consistently update dashboards and documentation to track success measures of your product areas activation key feature adoption and individual initiative success <li> <li>Conduct weekly discovery activities alongside Product Design and Engineering to identify opportunities and pain points including customer interviews competitive reviews and internal process optimizations <li> <li>Evaluate value feasibility usability and viability risks for all opportunities working closely with colleagues to mitigate them<li> <li>Maintain a demonstrated understanding of competitive solutions in the market related to the product area<li> <li>Identify main personas to support decisionmaking on all aspects of product through effective use of segmentation that aligns and influences our positioning<li> <li>Maintain a list of representative customers partners and other user stakeholders for feedback<li> <li>Collaborate with your Product Design and Engineering colleagues to prioritize ruthlessly the roadmap and backlog ensuring clear outcomes and success criteria for all deliverables <li> <li>Demonstrably increase the pace of value delivery to customers while being mindful of undesired and probable impact on quality and security<li> <li>Monitor product quality on a daily or weekly basis through effective use of automated dashboards<li> <li>Drive vulnerability remediation efforts and support the implementation of trust frameworks like SOC2 in the product area Contribute to the 2025 strategy on which Trust frameworks to pursue next as it relates to your product area <li> <li>Lead execution andor strategy of pricing amp packaging decisions in the product area<li> <li>Effectively manage product lifecycle through sunsets pricing and other approaches in the best interests of the business<li> <li>Support your teams as needed including with process improvements guidance and escalations <li> <li>Maintain awareness of the product roadmap across all teams while being mindful of dependencies<li> <li>Drive alignment and gather feedback from crossdepartment stakeholders continuously<li> <li>Partner with Product Marketing Manager and other GTM stakeholders on Positioning Messaging Strategy Communication and Launches<li> <li>Advocate for the Product team within the organization helping to develop and maintain team processes and gathering feedback<li> <li>Communicate and evangelize with colleagues customers and partners regularly and independently with respect to your initiatives impact and team <li> <ul><p><b>What We Are Looking For<b> <p><ul><li>Bachelors degree in Technology or related field preferred<li> <li>Minimum of 5 years of experience in SaaS Product Management<li> <li>Experience with integration and ecosystem products and gotomarket approaches<li> <li>Demonstrated track record of successful product management supported by clear numerical evidence of outcomes<li> <li>Exceptional written and verbal communication skills with the ability to deliver compelling presentations and documentation consistently and rapidly<li> <li>Strong organizational skills including prioritization followup and meticulous attention to detail coupled with an owner mentality<li> <li>Handson experience with empowered product teams and a continuous discovery approach to product management<li> <li>Commercial acumen to develop effective business cases<li> <li>Extensive experience in GoToMarket strategies collaborating with Product Marketing Sales and Partnerships<li> <li>Expertise in identifying insights and crafting Pricing amp Packaging strategies<li> <li>Proven ability to manage the entire product lifecycle<li> <li>Knowledge of modern best practices in internal processes and tooling across Marketing Customer Experience Sales and Engineering<li> <li>Highlevel interpersonal skills with an emphasis on leading with empathy and establishing constructive boundaries<li> <li>Must be fluent in written and spoken English<li> <ul><p><b>Bonus Points<b> <p><ul><li>Previous involvement in building and overseeing ecosystem products eg EHR systems Student Information Systems CRMs<li> <li>Demonstrated success in introducing new products to market<li> <li>Familiarity with compliance frameworks such as HIPAA SOC2 FedRAMP among others<li> <li>Proficiency in Formstack product functionality<li> <li>Experience with document management systems esignature solutions andor formbuilding platforms<li> <ul><p> <p><p><b>What Formstack Offers for FullTime Employees in the US and Canada<b><p> <p> Competitive health plans Dental Vision Disability and Life Insurance Benefits for US and Canadian fulltime employees<p> <p> Monthly Health amp Wellness and Technology stipends<p> <p> Halfday Fridays<p> <p> Unlimited PTO for all employees<p> <p> 401k amp Roth w safe harbor match the US and Canada<p> <p> The most uptodate technology including companyissued Macs the latest software and other tools needed to excel at your job<p> <p> Companypaid conferences and extended learning opportunities<p> <p> Yearly company and team gatherings<p> <p><br ><p> <p><b>Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification Formstack is dedicated to building a diverse inclusive and authentic workplace if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<b><p> <p><br ><p> <p><b>Formstack is an equalopportunity employer We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff We do not discriminate in employment opportunities or practices based on actual or perceived race color religion national origin sex including pregnancy childbirth or related conditions age marital status sexual orientation gender identity or expression veteran status uniform service member status disability or any other characteristic protected by law Women people of color bilingual and bicultural individuals LGBTQ+ persons and people with disabilities are encouraged to apply<b><p> <p><br ><p> <p><i><b>All data collected in our application process from resume collection to application questions is used for recruitment purposes only<b><i> We will store it in our applicant tracking system Lever and will not share this data with anyone else We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles<p> <p><p>
Senior Product Manager - Forms for Salesforce
Company: Formstack
Location: Remote
Posted Mar 14, 2024
<p><b>Formstack improves peoples lives with practical solutions to their everyday work We are looking for the next Stacker to help us accomplish this mission <b><p> <p> <p> <p>Formstack is a remotefirst company with team members who live and work across the US Canada and the globe We offer more than just a job we provide a community where you can learn grow and thrive your way Join a dynamic and diverse team that values relationships as much as results Come build what matters with Formstack<p> <p><br ><p> <p><b><u>Who You Are<u><b><p> <p><span>As the Senior Product Manager for Formstack Forms for Salesforce we seek an individual with a deep understanding of the Salesforce ecosystem and a proven track record in delivering successful SaaS B2B products In this role you will lead the strategic direction and development of our native Forms product within Salesforce fostering autonomy ownership collaboration and ongoing learning within the team Responsibilities include defining the product vision and strategy conducting continuous discovery to understand evolving customer needs collaborating crossfunctionally prioritizing feature enhancements and driving product adoption within the Salesforce community Your leadership will empower the team to make autonomous decisions and deliver value through ongoing discovery and iteration We seek a candidate who actively practices the principles of empowered product teams and continuous discovery driving innovation and delivering successful products that meet customer needs<span><p> <p><b>How You Will Succeed<b> <p><ul><li>Take ownership of your product and contribute to a holistic product vision aligning with Formstacks vision<li> <li>Identify initiatives that contribute to our business and strategic objectives by communicating strong hypotheses business and product outcomes <li> <li>Collaborate closely with our Partnerships team across all activities and decisionmaking <li> <li>Create and consistently update dashboards and documentation to track success measures of your product areas activation key feature adoption and individual initiative success <li> <li>Conduct weekly discovery activities alongside Product Design and Engineering to identify opportunities and pain points including customer interviews competitive reviews and internal process optimizations <li> <li>Evaluate value feasibility usability and viability risks for all opportunities working closely with colleagues to mitigate them<li> <li>Maintain a demonstrated understanding of competitive solutions in the market related to the product area<li> <li>Identify main personas to support decisionmaking on all aspects of product through effective use of segmentation that aligns and influences our positioning<li> <li>Maintain a list of representative customers partners and other user stakeholders for feedback<li> <li>Collaborate with your Product Design and Engineering colleagues to prioritize ruthlessly the roadmap and backlog ensuring clear outcomes and success criteria for all deliverables <li> <li>Demonstrably increase the pace of value delivery to customers while being mindful of undesired and probable impact on quality and security<li> <li>Monitor product quality on a daily or weekly basis through effective use of automated dashboards<li> <li>Drive vulnerability remediation efforts and support the implementation of trust frameworks like SOC2 in the product area Contribute to the 2025 strategy on which Trust frameworks to pursue next as it relates to your product area <li> <li>Lead execution andor strategy of pricing amp packaging decisions in the product area<li> <li>Effectively manage product lifecycle through sunsets pricing and other approaches in the best interests of the business<li> <li>Support your teams as needed including process improvements guidance and escalations <li> <li>Maintain awareness of the product roadmap across all teams while being mindful of dependencies<li> <li>Drive alignment and gather feedback from crossdepartment stakeholders continuously<li> <li>Partner with Product Marketing Manager and other GTM stakeholders on Positioning Messaging Strategy Communication and Launches<li> <li>Advocate for the Product team within the organization helping to develop and maintain team processes and gathering feedback<li> <li>Communicate and evangelize with colleagues customers and partners regularly and independently with respect to your initiatives impact and team <li> <ul><p><b>What We Are Looking For<b> <p><ul><li>Bachelors degree in Technology or related field preferred<li> <li>Minimum of 5 years of experience in SaaS Product Management<li> <li>Proficiency in Salesforce ecosystem products and gotomarket approaches<li> <li>Demonstrated track record of successful product management supported by clear numerical evidence of outcomes<li> <li>Exceptional written and verbal communication skills with the ability to deliver compelling presentations and documentation consistently and rapidly<li> <li>Strong organizational skills including prioritization followup and meticulous attention to detail coupled with an owner mentality<li> <li>Handson experience with empowered product teams and a continuous discovery approach to product management<li> <li>Commercial acumen to develop effective business cases<li> <li>Extensive experience in GoToMarket strategies collaborating with Product Marketing Sales and Partnerships<li> <li>Expertise in identifying insights and crafting Pricing amp Packaging strategies<li> <li>Proven ability to manage the entire product lifecycle<li> <li>Knowledge of modern best practices in internal processes and tooling across Marketing Customer Experience Sales and Engineering<li> <li>Highlevel interpersonal skills with an emphasis on leading with empathy and establishing constructive boundaries<li> <li>Must be fluent in written and spoken English<li> <ul><p><b>Bonus Points<b> <p><ul><li>Previous involvement in building and overseeing ecosystem products eg EHR systems Student Information Systems CRMs<li> <li>Previous involvement in building and overseeing native products within the Salesforce ecosystem Salesforce certifications are advantageous<li> <li>Demonstrated success in introducing new products to market<li> <li>Familiarity with compliance frameworks such as HIPAA SOC2 FedRAMP among others<li> <li>Proficiency in Formstack product functionality<li> <li>Experience with document management systems esignature solutions andor formbuilding platforms<li> <ul><p> <p><p><b>What Formstack Offers for FullTime Employees in the US and Canada<b><p> <p> Competitive health plans Dental Vision Disability and Life Insurance Benefits for US and Canadian fulltime employees<p> <p> Monthly Health amp Wellness and Technology stipends<p> <p> Halfday Fridays<p> <p> Unlimited PTO for all employees<p> <p> 401k amp Roth w safe harbor match the US and Canada<p> <p> The most uptodate technology including companyissued Macs the latest software and other tools needed to excel at your job<p> <p> Companypaid conferences and extended learning opportunities<p> <p> Yearly company and team gatherings<p> <p><br ><p> <p><b>Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification Formstack is dedicated to building a diverse inclusive and authentic workplace if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<b><p> <p><br ><p> <p><b>Formstack is an equalopportunity employer We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff We do not discriminate in employment opportunities or practices based on actual or perceived race color religion national origin sex including pregnancy childbirth or related conditions age marital status sexual orientation gender identity or expression veteran status uniform service member status disability or any other characteristic protected by law Women people of color bilingual and bicultural individuals LGBTQ+ persons and people with disabilities are encouraged to apply<b><p> <p><br ><p> <p><i><b>All data collected in our application process from resume collection to application questions is used for recruitment purposes only<b><i> We will store it in our applicant tracking system Lever and will not share this data with anyone else We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles<p> <p><p>
Bilingual Account Manager (French)
Company: Cast & Crew LLC
Location: Remote
Posted Mar 16, 2024
<div> <p>At Cast amp Crew weve empowered creativity and supported the global entertainment industry for decades Together with our family of brands Backstage CAPS Checks amp Balances Final Draft Media Services SargentDisc and The TEAM Companies we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software digital payroll products data amp reporting and a host of creative tools The industry continues to move faster than ever and the need for our expertise our technology and our people has never been greater We are a productions best ally every step of the way <strong><span>OneCastOneCrew<span><strong><p> <div> <p><strong>About Talent Payment Services<strong> <br >As both the oldest and the largest payment provider for actors models and other performers working in Canada TPS is comprised of a knowledgeable team of experts who can guide clients through the Canadian talent payment process from start to finish As one of The TEAM Companies TTC since 2012 TPS works seamlessly with ad agencies and production companies throughout Canada as well as those traveling across borders to ensure a smooth payment process on their commercial productions The team at TPS is committed to providing unparalleled expertise making the talent payment process as seamless as possible for clients<p> <p><strong>Talent Payment Services <strong>is part of Cast amp Crew LLC a family of individually innovative companies modernizing the ways in which content is created<p> <p><strong><span datacontrast=auto><span dataccppara= dataccpparastyledefn= objectid= pro=>Bilingual Account Manager<span> French<span><strong><strong><span datacontrast=auto><span><strong><span dataccpprops=> <br ><span><span datacontrast=none><span dataccpchar= dataccpcharstyledefn= objectid= paragraph= font=>Regular FullTime<span><span><span datacontrast=none><span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto><span dataccppara=>Position Overview<span><span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none><span dataccpchar= dataccpcharstyledefn= objectid= paragraph= font=>The Account Manager <span><span dataccpchar=>is responsible for<span> <span dataccpchar=>managing client relationships<span><span dataccpchar=> and overseeing the talent payment process <span><span dataccpchar=>This role requires an <span><span dataccpchar=>in depth<span><span dataccpchar=> knowledge of tactical and strategic approaches to actively engage with <span><span dataccpchar=>highprofile <span><span dataccpchar=>client<span><span dataccpchar=>s <span><span dataccpchar=>in order to <span><span dataccpchar=>optimize client satisfaction and <span><span dataccpchar=>ensure efficient timely and accurate talent payments <span><span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto><span dataccppara=>Core <span><span dataccppara=>Responsibilities<span><span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto><span dataccppara=>Builds and <span><span dataccppara=>maintains<span><span dataccppara=> client satisfaction ensuring <span><span dataccppara=>an optimal<span><span dataccppara=> client experience <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto><span dataccppara=>Serve<span><span dataccppara=>s<span><span dataccppara=> as pointofcontact <span><span dataccppara=>for<span> <span dataccppara=>client requests evaluating potential penalties and liabilities and ensuring compliance with labor and union rules<span><span dataccppara=><span><span dataccppara=> <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto><span dataccppara=>Subjectmatterexpert<span><span dataccppara=> for assigned clients<span><span dataccppara=> advising on union regulations<span><span dataccppara=> talent payment processes and <span><span dataccppara=>other<span> <span dataccppara=>inquiries and requests<span><span dataccppara=> <span><span dataccppara=> <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto><span dataccppara=>Develops a strong understanding of the clients contractual terms<span><span dataccppara=> e<span><span dataccppara=>xamin<span><span dataccppara=>ing<span><span dataccppara=> clauses and provisions in contracts<span><span dataccppara=> <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto><span dataccppara=>Communicates and resolves concerns and issues <span><span dataccppara=>with internal teams and the client<span><span dataccppara=> to ensure proper processing <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto><span dataccppara=>Meet all client and union deadlines as <span><span dataccppara=>established<span><span dataccppara=> by TTCmanagement<span><span dataccppara=> <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto><span dataccppara=>Promptly reviews <span><span dataccppara=>a<span><span dataccppara=>nalyze<span><span dataccppara=>s<span><span dataccppara=> and <span><span dataccppara=>processes<span><span dataccppara=> wage rates<span><span dataccppara=> session contracts residuals holding and use fees <span><span dataccppara=>and <span><span dataccppara=>entering int<span><span dataccppara=>o<span><span dataccppara=> our portal <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=auto><span dataccppara=>Work with various internal departments<span><span dataccppara=> and stakeholders<span><span dataccppara=> to ensure a streamlined payment process and positive client experience<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=auto><span dataccppara=>C<span><span dataccppara=>ommunicat<span><span dataccppara=>e<span><span dataccppara=> workload levels<span><span dataccppara=> or escalations<span><span dataccppara=> to management <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=auto><span dataccppara=>Monitor clients for service creep or <span><span dataccppara=>additional<span><span dataccppara=> needschallenges<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=auto><span dataccppara=>Handle incoming client employee and inquiry phone calls and emails<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=auto><span dataccppara=>Demonstrates accuracy reliability and discretion with all <span><span dataccppara=>submitted<span><span dataccppara=> work and communication<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto><span dataccppara=>Provides mentorship guidance and training <span><span dataccppara=>with junior<span><span dataccppara=> team members<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto><span dataccppara=>Supports team membersdepartments as needed due to volume andor <span><span dataccppara=>availability of personnel <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto><span dataccppara=>Assist<span><span dataccppara=> with <span><span dataccppara=>additional<span><span dataccppara=> or special tasks or projects as requested <span><span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto><span dataccppara=>Key Qualifications<span><span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto><span dataccppara=>Previous<span><span dataccppara=> experience managing client or customer relationship<span><span dataccppara=>s preferably within the entertainment or talent industry <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto><span dataccppara=>Excellent customer service <span><span dataccppara=>experience managing and resolving client or customer issues<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto><span dataccppara=>Selfmotivated with <span><span dataccppara=>d<span><span dataccppara=>emonstrated<span><span dataccppara=> ability to work autonomously and manage workload<span><span dataccppara=> and responsibilities with minimal supervision <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto><span dataccppara=>Excellent <span><span dataccppara=>verbal and written communication<span><span dataccppara=> collaboration and listening skills<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=auto><span dataccppara=>Exceptional organizational prioritization and time management skills with the ability to execute against multiple highpriority projects<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=auto><span dataccppara=>Highly analytical with k<span><span dataccppara=>een attention to detail<span><span dataccppara=> ability to analyze and interpret contract terms provisions and clauses<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=auto><span dataccppara=>Previous<span><span dataccppara=> experience with <span><span dataccppara=>entertainment <span><span dataccppara=>talent<span><span dataccppara=> payments or contracts <span><span dataccppara=>ACTRA UDA CFM etc<span><span dataccppara=> preferred<span><span dataccppara=> <span><span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto><span dataccppara=>Special Work Conditions <span><span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=14 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=auto><span dataccppara=>Sedentary Involves sitting most of the time but may involve walking or standing for brief periods of time Some positions may entail exerting up to 15 lbs of force occasionally andor a negligible amount of force to lift carry push or pull<span><span><span dataccpprops=> <span><li> <ul><p><br ><br ><br ><p><div> <p><strong>Benefits <strong><p> <p>Cast amp Crew provides a comprehensive package of employee benefits including Medical Dental Vision PTO health and wellness programs employee discounts and more Note Cast amp Crew benefits are subject to eligibility requirements <p> <p>Due to the high volume of applicants it is likely that only shortlisted candidates will be contacted <br >CA residents Your personal information may be collected in connection with certain services provided by Cast amp Crew or its affiliated companies A summary of your California privacy rights can be found at httpswwwcastandcrewcomprivacypolicy <p> <p>Cast amp Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture It is our policy to provide equal employment opportunities to all individuals based on jobrelated qualifications and ability to perform a job without regard to age gender gender identity sexual orientation race color religion creed national origin disability genetic information veteran status citizenship or marital status and to maintain a nondiscriminatory environment free from intimidation harassment or bias based upon these grounds<p> <div>
Inside Sales Representative - DACH
Company: Wasabi Technologies
Location: Remote
Posted Mar 14, 2024
<p>At Wasabi were a proven collection of pioneers visionaries and disruptive doers We see things differently than our competitors and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable Were a fastgrowing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston <p> <p> <p> <p>Wasabi hot cloud storage is a new class and category of cloud storage breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 15th the cost of AWS S3 faster than the competition with no fees for egress or API request and delivered as a singletier solution Cloud storage has never been so simple so fast and so inexpensive Its all part of our vision to make cloud storage the next great global utility just like electricity<p> <p><br ><p> <p><b>Role Description Inside Sales Associate DACH<b><p> <p><br ><p> <p><b>Role Purpose<b><span> <span><span> <span><p> <p><br ><p> <p><span>Wasabis Inside Sales Associate is part of the Inside Sales Team You will be a hunter calling on new prospects to help them move to Wasabis nextgeneration hot storage and a closer that owns small business opportunities The Inside Sales Associate will work to uncover and qualify the storage needs and buying timelines of prospects and drive those prospects to freetrials or to Sales qualified appointments This position spends about 80 of the week managing and closing opportunities for SMB customers and spends about 20 of the week uncovering new opportunities and then qualifying them for the Account Executive Team <span><p> <p><br ><p> <p>Principals Only No Recruiters<p> <p><b>Responsibilities<b> <p><ul><li>Respond to warm inbound leads by email and phone <li> <li>Close opportunities for small business leads by completing the endtoend sales cycle <li> <li>Encourage your customer base to expand their cloud storage usage <li> <li>Call on warm outbound leads in defined target markets <li> <li>Develop strong customer rapport and trust <li> <li>Generate freetrial accounts and qualified appointments for sales teams <li> <li>Capture detailed data in the CRM Customer Relationship Management Database <li> <ul><p><b>Requirements<b> <p><ul><li><b>Bilingual with the ability to speak English and nativeadvanced German <b><li> <li>Bachelors degree <li> <li>Enthusiastic about the challenge of working at a startup <li> <li>5+ years of technology inside sales experience Storage experience a plus <li> <li>Selfstarter comfortable with cold calling <li> <li>Communicates professionally verbally and in writing <li> <li>Disciplined in planning and setting goals <li> <p><br ><p> <ul><p> <p><p><span>Wasabi Technologies is an Equal Opportunity Employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws<span><p> <p><p>
Strategic Customer Success Manager
Company: SOCi
Location: Remote
Posted Mar 15, 2024
<p><strong datastringifytype=bold>This is a pipeline job opportunity which means we may not be immediately hiring for this role but anticipate a need in the near future If you are interested we encourage you to submit your resume We will review it promptly and reach out for an initial conversation with qualified candidates<strong><p> <p>SOCi <em>the<em> CoMarketing Cloud for MultiLocation Enterprises is currently looking for a <strong>Customer Success Manager<strong> to grow longterm profitable customer relationships by making strategic operational and measurable contributions to customers unique business objectives As the account owner quarterback and driver of account enablement adoption expansion and enduser engagement the Customer Success Team is directly impacting our rapid growth in enterprise social media management<p> <p>As a member of our Customer Success team you will proactively build relationships identify and mitigate risk and expand product adoption in a onetomany approach for our largest portfolio of customers With a high number of customers you will be adept at managing multiple priorities without sacrifice to proactive customer delight <p> <p><strong>Who We Are<strong><p> <p>SOCi is one of the fastestgrowing technology companies in the country ranking in the top tier of Inc 5000s Fastest Growing Companies in America list for the last several years consistently The builder of an awardwinning enterprise SaaS marketing platform and one of Forbes Best Startup Employers SOCi boasts hundreds of the worlds largest brands as its customers At SOCi nothing is more important to us than the clients we service every day The SOCi platform specifically solves complicated marketing and workflow problems for national and global multilocation brands that want to scale and optimize their presence <span>View more on our Awards amp Accolades <span><span>here<span><span> <span><p> <p><strong>How Youll Make an Impact<strong><p> <ul><li> <p>Serve as the account owner and provide mature thoughtful and reasonable leadership to both the customer as well as internal stakeholders to ensure the ongoing success of your book of business<p> <li> <li> <p>Identify and mitigate churn risk across customer portfolio to ensure company gross retention rates are achieved<p> <li> <li> <p>Maintain and grow monthly recurring revenue for our most valued customers by employing proven strategies which drive product adoption and expansion<p> <li> <li> <p>Quarterback internal and external initiatives through crossfunctional partnerships with sales onboarding support product management finance operations and other teams which directly impact overall customer success and drive customer growth<p> <li> <li> <p>Develop strong customer relationships and serve in the role of trusted advisor to SOCi customers<p> <li> <li> <p>Analyze lifecycle metrics and provide leadership andor execution of onboarding enablement adoption and retention plays thru both internal and external resources<p> <li> <li> <p>Effectively employ multichannel communication strategies that leverage our most effective customer touchpoints including video email phone partners and internal amp external champions<p> <li> <li> <p>Ensure customer referenceability and overall satisfaction level<p> <li> <li> <p>Successfully manage 2550 accounts<p> <li> <ul><p><strong>What Youll Need to be Successful<strong><p> <ul><li> <p><strong>Remote Opportunity Ability to work 100 remotely <strong><p> <li> <li> <p><strong>Must Have <strong><p> <li> <ul><li> <p>5+ yrs direct and verifiable enterpriselevel customer success experience<p> <li> <li> <p>Proven track record of success with a verifiable history of exceeding sales and customer success goals<p> <li> <li> <p>Highly organized with the ability to effectively manage multiple tasks and competing priorities<p> <li> <li> <p>Driven by personal team and company achievement with a commitment to excellence<p> <li> <li> <p>Possess that rare blend of technical and sales acumen wrapped in a strong customercentric mentality<p> <li> <li> <p>Strong analytical problemsolving and dotconnecting skills with the ability to develop quick accurate situational awareness<p> <li> <li> <p>Enterpriseready solutionoriented mindset to understand and solve complex customer issues<p> <li> <li> <p>Experience and comfort interacting with and influencing Clevel executives<p> <li> <li> <p>Strong communication skills written and verbal with understanding of situational best practices<p> <li> <li> <p>Excellent presentation skills from small to large audiences<p> <li> <li> <p>Ability to lead manage or influence both internal SOCi resources as well as customer resources to achieve successful outcomes<p> <li> <li> <p>Experience in SaaS Social Media Management and enterprise software<p> <li> <li> <p>Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned<p> <li> <ul><li> <p><strong>Desired Skills but not required <strong> <p> <li> <ul><li> <p>BiLingual French Spanish German a plus<p> <li> <ul><li> <p><strong>Education<strong> BS or equivalent education and relevant experience MAMSMBA Preferred<p> <li> <ul><p><br ><br ><p><div> <p><span><strong>What SOCi Provides to You<strong><span><p> <ul><li><span>Comprehensive Benefits Package <strong>noncontract roles only<strong><span><li> <ul><li><span>Health insurance plans dental and vision<span><li> <li><span>Wellness incentives<span><li> <li><span>401k plan with employer match<span><li> <ul><li><span>Flexible Work Environment <span><li> <ul><li><span>Flexible paid time off <strong>noncontract roles only<strong><span><li> <li><span>Quarterly wellness days<span><li> <li><span>Paid holidays<span><li> <li><span>Unique employee engagement programs <span><li> <ul><li><span>Empowering Career Growth and Success <span><li> <ul><p><span><strong>Whats Important at SOCi<strong><span><p> <p><span>Led by a team of industry experts SOCi is leading the pack in Localized Marketing for MultiLocation brands Our passionate team of SOCialites work from home around the globe <span><p> <p><span>Our collaborative dynamic culture allows our teams to work crossfunctionally and optimize productivity We are a fastpaced agile environment where thought leadership and input are encouraged If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology then SOCi is for you Visit <span><span>MeetSOCicom<span><span> for more information <span><p> <p><span><em><span>SOCi is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law<span><em><span><p> <p><span> <span>LIRemote <span><span><p> <div>