Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Application Developer - IBM i Application Development and Support

Company: UniFirst

Location: San Antonio, TX

Posted Aug 03, 2025

Bachelor’s Degree in computer science or management information systems related field. Working under the supervision of the Application Delivery Technical Lead/…

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Software Development Engineer in Test, IS&T Enterprise Systems

Company: Apple

Location: Austin, TX

Posted Aug 03, 2025

Object oriented programming and software design skills. 5 years of experience object oriented programming and software design skills, preferably in Java,…

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Dispatcher/Customer Service Rep

Company: zTrip STX

Location: San Antonio, TX

Posted Aug 03, 2025

Your primary responsibilities will include answering incoming calls, addressing customer concerns, and ensuring a high level of satisfaction.

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employee assistance program health insurance paid time off

Physician - Pediatric Pulmonology

Company: Ascension

Location: Austin, Texas

Posted Aug 03, 2025

View Details Apply on healthecareers.com

Computational Designer Sr

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

View Details Apply on SimplyHired

Armed Security Officer - Medical Facility Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 03, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Pay Rate: $21.00 / Hour.

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PART TIME Unarmed Security Guard (12-28 hours/week)

Company: Blue Chip Services, LLC

Location: Houston, TX

Posted Aug 03, 2025

*Must have a valid Commissioned and/or Non-Commissioned Security License *. Communicate effectively with clients, employees, and visitors.

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Security Patrol Associate (Sunday and Monday)

Company: Silbar Security Central Texas

Location: Austin, TX

Posted Aug 03, 2025

L2 Security Officer with an active and current Level 2 DPS/TOPS license. 3 years of security experience. Log observations and detail incidents as needed.

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Journeyman , Apprentice, Supervisor Plumbers for Commercial Construction 4 years expierence.

Company: EPS-Environmental Plumbing Solutions

Location: Irving, TX

Posted Aug 03, 2025

In company supplied trucks run day to day service calls ranging from faucet repairs to sewer line repairs. We repair tank-less and tank style water heaters.

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Alarm Response Officer

Company: Tactical Penguin Security and Investigations

Location: Houston, TX

Posted Aug 04, 2025

Key Responsibilities: Respond promptly to alarm activations as dispatched Conduct exterior foot patrols around client properties, spending approximately 15–30…

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Residential Cleaner

Company: Maid Cleaners USA

Location: Houston, TX

Posted Aug 03, 2025

Execute commercial cleaning tasks in offices, hotels, and other facilities as needed. Launder linens and towels as required, ensuring all items are clean and…

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Computational Designer Asc

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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