Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Director of Developer Relations

Company: Airbyte

Location: USA

Posted Jun 29, 2024

Airbyte, an open-source data integration platform, is seeking a Director of Developer Relations to lead its efforts in engaging and expanding the developer community. The ideal candidate should have a robust technical background, excellent communication skills, and a proven track record in building and managing developer communities. The role involves owning and implementing strategies to engage and grow the developer community, leading the team responsible for developer relations, partnering with product and engineering teams, and engaging with developer communities and partners to drive adoption of Airbyte.

Senior Director - Product Management

Company: Coforma

Location: USA

Posted Jun 29, 2024

Coforma is seeking a Senior Director of Product Management to lead a team in building high-quality products for government clients. The ideal candidate has experience in government contracting and a leadership style that fosters strong relationships with cross-functional teams.

Senior Strategic Account Executive - ISV

Company: Twilio

Location: USA

Posted Jun 29, 2024

Twilio is a company that powers real-time business communications and data solutions, and they are looking for a Senior Strategic Account Executive to support the growth of their messaging business with Independent Software Vendors (ISVs) in North America. The role requires a strong analytical and consultative sales cycle, and the ability to partner cross-functionally with services, product, and finance teams.

Engineering Manager - Mobile

Company: hims & hers

Location: USA

Posted Jun 29, 2024

Hims & Hers is seeking an experienced Engineering Manager for the Mobile Team. The role involves leading, motivating, and developing a team, implementing and managing processes, ensuring mobile applications are robust and user-friendly, working cross-functionally, and driving high-impact initiatives. The ideal candidate should have 7+ years of relevant work experience, experience with modern mobile technologies, and strong problem-solving skills. Benefits include competitive salary, unlimited PTO, comprehensive health benefits, and employee discounts.

Sales Engineer

Company: Hostaway

Location: USA

Posted Jun 29, 2024

Hostaway, a SaaS startup revolutionizing the vacation rental industry, is seeking a Sales Engineer. The role involves partnering with the sales team to understand and address prospective clients' technical needs, bridging the gap between product and sales teams, and collaborating with the customer team to meet enterprise clients' complex requirements. The ideal candidate should have 2+ years of experience in a pre-sales, sales engineering, or consulting role within the SaaS software space, with excellent communication skills and a passion for problem-solving. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, and a dynamic team culture.

Demand Generation Manager

Company: G-P

Location: USA

Posted Jun 29, 2024

G-P is a company that values its employees and offers a positive work environment. The company is looking for a Demand Generation Manager to develop and execute strategic campaigns targeting named accounts.

Senior Director - Demand Generation

Company: SQUIRE

Location: USA

Posted Jun 29, 2024

SQUIRE, a leading business management system for barbershop owners, is seeking a strategic marketing leader to build a robust demand generation function. The role involves setting global demand generation strategy, growing a best-in-class team, and overseeing marketing operations. The ideal candidate should have 7+ years of experience in demand generation and customer growth strategy, with a focus on scaled B2B acquisition. They should have experience in standing up Demand Generation functions in high-growth scale-ups, developing growth strategies against multi-segment acquisition paths, and excellent analytical skills. SQUIRE offers a competitive base salary, bonus, new hire stock grant, employer-paid insurance, 401K plan, generous PTO, and parental leave policies.

Partner Manager - Agencies

Company: Webflow

Location: USA

Posted Jun 29, 2024

Webflow is seeking a Partner Manager to develop and implement strategies for growing the Webflow partner ecosystem. The role involves defining the partner ecosystem structure, building acquisition and business development strategies, managing day-to-day operations, working cross-functionally with engineering, product, and marketing teams, identifying and acquiring new partners, and driving partner-sourced opportunities. The ideal candidate should have experience in project management, partner marketing, business development, co-selling with partners, SaaS customer success sales, and high-value account management. Webflow offers competitive compensation, benefits, and a supportive work environment.

Paralegal

Company: Branch

Location: USA

Posted Jun 29, 2024

Branch is a fintech company committed to helping working Americans grow financially by accelerating payments and providing fee-free financial services. They emphasize inclusivity, transparency, and innovation. The company is seeking a Paralegal to support their Legal team in contract management, regulatory compliance, and legal support. The role involves drafting and reviewing contracts, managing contract lifecycles, ensuring regulatory compliance, and providing legal support. The ideal candidate should have a Bachelor's degree or Paralegal Certificate, at least 3 years of experience, strong knowledge of contract law and regulatory compliance, and proficiency with various software tools. The salary range is 70-80k, and benefits include work from anywhere in the US, health insurance, equity, 401k, paid time off, and parental leave. Branch is an equal opportunity employer with a remote-first culture, recognized for its innovation and workplace across industries.

Senior Brand Designer

Company: Vercel

Location: USA

Posted Jun 29, 2024

Vercel is seeking a Senior Brand Designer with 5+ years of experience in brand or communication design. The role involves overseeing branding projects, developing a comprehensive brand style guide, designing visuals for various platforms, collaborating with cross-functional teams, and leading design projects. The ideal candidate should be proficient in Adobe Creative Suite and Figma, have a working knowledge of 3D Motion Graphics, Interaction, and Environmental Design, and be familiar with technology-driven creative environments and global B2B or SaaS businesses. Vercel offers a competitive compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, remote work options, and a commitment to fostering an inclusive community.

Senior Analytics Engineer

Company: Found

Location: USA

Posted Jun 29, 2024

Found is a company building tools for self-employed individuals, offering a business bank account that automates taxes and expense tracking. They are seeking a dedicated Analytics Engineer to design, develop, and maintain scalable data models, establish standards for their dbt project, and build company-level dashboards. The role requires strong expertise in SQL, dbt, Jinja, and Python, as well as excellent communication and collaboration skills. The anticipated salary range is $153,000 - $203,000.

Backend Engineering Lead - Flywheel Product

Company: HubSpot

Location: USA

Posted Jun 29, 2024

The Flywheel Product Team is seeking an Engineering Lead for the Attract and Engage group. This role involves leading a team of engineers, fostering an inclusive environment, collaborating with various teams, delivering value iteratively, and mentoring team members. The ideal candidate should have experience with data architectures, Go To Market teams, and a strong user focus. Key expectations include being a player-coach, having a strong technical vision, improving teams technically, working effectively across organizations, and creating a diverse and inclusive culture. The cash compensation range is $197,000 - $316,000 annually.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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