Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Account Manager, SMB

Company: 1Password

Location: USA

Posted Jun 29, 2024

1Password, a company dedicated to creating a safer and simpler digital future, is seeking an experienced SMB Account Manager. The role involves managing a diverse portfolio of 750 accounts, focusing on renewals and growth in ARR. The ideal candidate should have at least 3 years of sales experience, a proven track record in quota-carrying roles, and expertise in strategic account planning, territory management, and value-based selling. The position offers a competitive salary, commission, and comprehensive benefits. The company values remote work, offering flexible hours, generous PTO, wellness programs, and opportunities for professional growth.

Senior Product Marketing Manager

Company: Freed

Location: USA

Posted Jun 29, 2024

Freed is a revolutionary platform that automates medical documentation, alleviating clinician burnout and improving patient care. The company has seen rapid growth since its launch in May 2023, with over 10,000 paying customers and 35,000 daily patient encounters. The Product Marketing Manager role involves driving market research, developing value propositions, facilitating cross-functional alignment, enhancing product packaging, and championing the clinician's voice.

Human Resources Specialist

Company: National Park Service

Location: USA

Posted Jun 29, 2024

This remote job, located in the Washington Area Support Office, involves serving as a quality reviewer for delegated examining and merit promotion recruitment actions. The HR Specialist (Quality Control) position includes performing quality control reviews over the recruitment process, ensuring accuracy of coded employee data, collecting and analyzing data, developing HR training, and participating in NPS audits. The role requires at least one year of specialized experience comparable to the GS-12 grade level, including expert level experience in USA Staffing, mentoring, and interpreting policy changes.

Experienced Software Engineer - Frontend

Company: WorkOS

Location: USA

Posted Jun 29, 2024

WorkOS, a well-funded and fast-growing company, is seeking a senior software developer with 5+ years of experience in building feature-rich dashboards or apps. The role involves setting UI and design quality standards, pairing with product teams, and building intuitive interfaces. The ideal candidate should have expert-level skills in React, CSS, and TypeScript, and a strong understanding of a11y patterns. WorkOS offers competitive compensation, substantial equity grants, comprehensive healthcare coverage, and a flexible remote work arrangement.

Senior Director, Product Management

Company: Icertis

Location: USA

Posted Jun 29, 2024

Icertis, a leading contract lifecycle management platform, is seeking a Senior Director of Product Management for its public sector offerings. The ideal candidate should have extensive experience in B2B enterprise product management, particularly in the government sector, and a strong technical background. The role involves championing product requirements, collaborating with engineering teams, managing stakeholder requirements, and defining new market opportunities. The position offers a competitive salary, robust benefits, and opportunities for career growth and social impact.

Senior Cloud Platform Engineer

Company: 1Password

Location: USA

Posted Jun 29, 2024

1Password is seeking a Senior Cloud Platform Engineer to develop an infrastructure platform, streamline service deployment, and empower teams with essential tools for efficient management. The role involves collaborating with various teams, implementing automation solutions, prioritizing observability, and contributing to a dynamic Production Engineering team. The position is remote within Canada and the US, with a base salary between $126000 CAD and $170000 CAD, or $146000 USD and $198000 USD. Bonus points are given for experience in managing and deploying services at scale within a Kubernetes environment, and a proven background in a large SaaS environment.

Blockchain Analytics Engineer

Company: Kraken

Location: USA

Posted Jun 29, 2024

Kraken, a mission-focused crypto company, is seeking a Data Engineering team member to build and maintain scalable data solutions. The role involves managing data warehouses, crafting pipelines for diverse data, and ensuring high data quality. The ideal candidate should have deep blockchain experience, SQL proficiency, and experience with data warehouse technologies. Kraken values diversity and merit-based hiring, fostering an inclusive environment for all employees.

Software Engineer III

Company: Nextech

Location: USA

Posted Jun 29, 2024

Nextech, a leader in specialty healthcare technology solutions, is seeking talented professionals for various roles including software engineering, finance, accounting, customer support, and business development. The company is committed to diversity and offers competitive benefits such as competitive pay, generous bonuses, great healthcare, comprehensive wellness programs, and more. The Software Engineer III role involves designing and developing next-generation software, working in a SCRUM environment, and embracing best practices in software development. The ideal candidate should have solid knowledge of C#, Angular, and SQL, with a minimum of 7+ years of industry experience and a well-rounded full-stack approach to development.

Product Manager - Personalization

Company: Airbnb

Location: USA

Posted Jun 29, 2024

The text describes a Product Manager role at Airbnb, emphasizing the importance of understanding user needs, driving product roadmaps, and leading cross-functional teams. The role involves personalizing user experiences, developing privacy-preserving data collection systems, and ensuring user control over personal data. The ideal candidate should have 10+ years of product management experience, strong technical expertise, and a proven track record in cross-functional collaboration. The role is remote-eligible within the US, with occasional work at Airbnb offices. Airbnb is committed to diversity and inclusion.

Manager - Business Security Partners

Company: Netflix

Location: USA

Posted Jun 29, 2024

Netflix is seeking an experienced Information Security Manager to lead and mature their team of Business Security Partners. The role involves bridging the gap between the security organization and business units, ensuring security initiatives align with business objectives. The ideal candidate should have a proven track record of building and leading high-performing diverse teams, strong stakeholder management abilities, and a deep understanding of security and business operations. The role is remote with opportunities to work in the Los Angeles, Los Gatos, or New York City offices. Key responsibilities include leadership and advocacy, strategic alignment, effective communication, operational excellence, and feedback and growth.

Bilingual Therapist - LICSW, LMHC, LMFT

Company: Daybreak Health

Location: USA

Posted Jun 29, 2024

Daybreak Health is a teletherapy program partnering with over 60 school districts to provide personalized mental health support to students. They are seeking Spanish-speaking therapists for intake assessments, offering competitive pay, flexible hours, and a supportive community. The company aims to ensure every student has the foundation for personal wellbeing and educational success.

Enterprise Solutions Engineer

Company: Lumos

Location: USA

Posted Jun 29, 2024

The job posting is for an Enterprise Solutions Engineer role at Lumos, a highly technical product with a technical customer base. The role involves serving as a trusted advisor and product expert, architecting demos and POCs, working cross-functionally to scale the go-to-market motion, and driving meaningful impact for the company. The ideal candidate should have technical knowledge in SQL and Python, be a high-agency customer champion, an analytical builder, and an excellent communicator. The base salary range is $140,000 - $190,000. Lumos values motivation, excitement to grow into the role, and alignment with their values more than just a CV.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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