Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Quality and Compliance Associate

Company: Heard

Location: USA

Posted Jun 29, 2024

Heard is a comprehensive financial solution for therapists, offering software and human support for bookkeeping, taxes, payroll, and more. The company is expanding and seeks a Quality and Compliance Associate to ensure adherence to regulatory requirements and internal quality standards. The role involves developing quality control systems, conducting audits, and managing quality assurance processes. The ideal candidate should have 2+ years of experience in quality assurance and compliance management, preferably in a SaaS B2B setting, with strong analytical skills and proficiency in Google Suite. Heard offers a competitive salary package, flexible PTO, medical coverage, retirement support, and wellness stipends, with an OTE range of $65,000 - $85,000 per year for candidates based in the SF Bay Area.

Field Marketing Manager

Company: Brightwheel

Location: USA

Posted Jun 28, 2024

Brightwheel, a globally recognized technology brand in early education, is seeking a Field Marketing Manager. The role involves planning and executing strategic marketing campaigns, organizing events, collaborating with sales teams, analyzing market trends, managing budgets, and measuring performance. Brightwheel is committed to diversity and inclusion, and the ideal candidate is a strategic thinker with a proven track record in event and marketing campaign success.

Client Account Associate

Company: Velocity Global, LLC

Location: USA

Posted Jun 28, 2024

Velocity Global is hiring a Client Account Associate for a remote position in the US. The role involves managing client account service processes, delivering reports, researching solutions, and streamlining internal processes. The ideal candidate should have a bachelor's degree, 1+ years of experience in client account management, strong teamwork skills, and the ability to earn trust quickly. Experience with HR or EOR companies is preferred. Velocity Global values diversity and offers a range of benefits including flexible time off, health insurance, retirement savings, and more.

People Operations Manager

Company: Nationswell

Location: USA

Posted Jun 28, 2024

NationSwell, an award-winning social impact company, is seeking a People Operations Manager. This role involves developing HR strategies, managing recruitment, fostering a positive work environment, and ensuring legal compliance. The company offers competitive benefits, a flexible work environment, and a commitment to diversity, equity, and inclusion. NationSwell is a certified B Corp, dedicated to creating a positive team culture and achieving its social impact objectives.

Software Engineer - Cloud Ops

Company: Sourcegraph91

Location: USA

Posted Jun 29, 2024

Sourcegraph is a company that aims to make it possible for everyone to code, not just a select few. They are building a platform that allows developers to search, explore, and manage their codebase more efficiently. The company is looking for a Cloud Operations Engineer to join their team, who will be responsible for building and maintaining the infrastructure for their SaaS offering, Sourcegraph Cloud.

Marketing Specialist

Company: Facilityone

Location: USA

Posted Jun 29, 2024

FacilityONE, a software company, is seeking a detail-oriented Marketing Specialist to join their team. The ideal candidate will have a strong passion for marketing, be a self-starter, and have 3-5 years of experience in digital marketing. The role involves executing marketing tactics, creating content for various digital channels, conducting SEO audits, and analyzing marketing data. The company offers a flexible remote work environment, generous health coverage, unlimited PTO, 401k matching, and annual wellness benefits. They value mindful collaboration, creative problem-solving, and ambitious success.

Remote Customer Service Rep Up to 19/hour - No Degree Needed

Company: NoGigiddy

Location: USA

Posted Jun 29, 2024

The text describes a job opening for a remote customer service representative position with a company called LeadSimple Inc. The role involves providing customer support, resolving issues, and maintaining a positive demeanor. The company offers flexible work hours, competitive pay up to $19 per hour, and opportunities for growth. No prior experience or degree is required, and the company values diversity. The job is open to candidates in the USA or North America.

HR Generalist

Company: Prompt

Location: USA

Posted Jun 28, 2024

Prompt is a rapidly growing healthcare technology company that is revolutionizing rehab therapy businesses. They are seeking a proactive and results-driven HR Generalist to join their dynamic team. The role involves managing day-to-day HR operations, ensuring compliance with HR policies, and contributing to a positive employee experience. The ideal candidate will have a Bachelor's degree in HR or a related field, HR certification, and 3-5 years of experience in an HR Generalist role. They should possess strong problem-solving skills, emotional intelligence, and analytical abilities. The company offers competitive salaries, equity compensation, health insurance benefits, generous PTO, and company-wide sponsored lunches.

Software Engineer - Machine Learning

Company: Dashworks

Location: USA

Posted Jun 29, 2024

Dashworks is a rapidly growing AI-driven company that has secured deals with notable companies like Swiggy and Podium. They are seeking an early engineer to join their team and contribute to the development of their core assistant. The role involves designing, developing, and deploying improvements to the assistant, with a focus on query understanding, intent classification, retrieval, ranking, and fine-tuning LLaMa with QLoRA. The company offers a competitive salary, meaningful pre-Series A share options, and a home office setup with hardware/software coverage. The interview process includes a chat, two technical interviews, a cultural fit interview, and reference checks.

Account Executive - SLED

Company: Coreview

Location: USA

Posted Jun 29, 2024

CoreView, a Microsoft 365 management platform, is seeking a dynamic SLED Account Executive with a proven track record in SLED sales and deep understanding of Microsoft 365 technologies. The role involves driving sales strategies tailored for the State, Local, and Education sectors, managing the sales pipeline, and collaborating with internal teams. CoreView is committed to working exclusively with Microsoft resellers and is a Microsoft Gold Partner.

L1 Technical Support Engineer

Company: RetailNext

Location: USA

Posted Jun 29, 2024

RetailNext is seeking a Level 1 Technical Support Engineer to handle escalated technical cases, diagnose problems, and resolve customer issues efficiently. The role involves collaborating with onsite technicians, maintaining accurate case notes, and ensuring high customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in customer-facing technical support roles. Benefits include remote work, medical insurance, recharge days, a personal development stipend, and a holiday exchange program.

IT Engineer

Company: Lumos

Location: USA

Posted Jun 29, 2024

Lumos is seeking a dedicated IT engineer to join their team as they grow and rewrite the IT playbook for a software-eaten world. The role involves troubleshooting IT issues, administering SaaS apps, improving IT processes, managing hardware and software inventory, and communicating effectively with the company. The company offers a competitive pay range, remote work culture, comprehensive benefits, and opportunities for growth and skill development.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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