Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Legal Operations Specialist

Company: 1Password

Location: USA

Posted Jun 28, 2024

1Password is seeking a Legal Operations Specialist to join their growing team. The role involves streamlining operations, managing resources, and maintaining compliance. The ideal candidate should have experience in data management, contract management, project management, and building automations. They should also be intellectually curious, a strong problem solver, and have excellent interpersonal skills. The position offers a competitive salary, comprehensive benefits, and the opportunity to work in a fast-paced, rapidly scaling environment. 1Password is committed to fostering an inclusive, diverse, and equitable workplace.

QA Analyst

Company: Trumid

Location: USA

Posted Jun 28, 2024

Trumid, a leading financial technology company specializing in fixed income electronic trading, is seeking a QA Analyst. The role involves testing software products, identifying defects, documenting test cases, and collaborating with cross-functional teams. Trumid offers competitive compensation, comprehensive benefits, and a collaborative company culture. The ideal candidate should have a basic understanding of programming and software testing, strong analytical skills, and a passion for learning in the field of quality assurance and Fixed Income markets.

Manager, Payment Operations

Company: brightwheel

Location: USA

Posted Jun 28, 2024

Brightwheel is seeking an experienced fraud risk and compliance expert to lead its Payment Operations Team. The ideal candidate should have 8+ years of relevant experience, including managing teams and understanding payment processing platforms. They will be responsible for building the vision and roadmap for Payment Operations, upleveling the risk management framework, owning fraud prevention processes, managing the current PayOps team, partnering with Product and Engineering, and owning key partnerships. The role offers a competitive compensation package and benefits.

Senior Product Designer

Company: Mixpanel

Location: USA

Posted Jun 28, 2024

Mixpanel is a design-forward analytics platform founded in 2009, serving over 9,000 paid customers including Netflix and Pinterest. The company is committed to providing a comprehensive and reliable analytics platform for builders, who create and lead change. Mixpanel offers a collaborative work environment, with a focus on user-centered design and data-driven decision making. The company values openness, customer focus, leadership, results orientation, and teamwork. Mixpanel is an equal opportunity employer, offering competitive compensation and benefits, including medical, vision, dental, and parental leave. The company is seeking a seasoned product designer with a strong UI polish, systems thinking, and data analysis skills to join their team.

Software Developer II

Company: Springhealth

Location: USA

Posted Jun 28, 2024

Spring Health is a comprehensive mental health solution that uses clinically validated technology to provide personalized mental health services to individuals. The company is looking for a Full Stack Engineer to join their team and help define their product and engineering roadmaps.

Site Reliability Engineer L5 - Live Streaming Pipeline

Company: Netflix

Location: USA

Posted Jun 28, 2024

Netflix is expanding its entertainment offerings to include live content, such as comedy specials, awards ceremonies, and sports events. The company is seeking a Live Streaming Pipeline SRE to ensure the reliability of its live streaming pipeline, which involves transmission, encoding, packaging, and origin. The role requires expertise in video transport protocols, HTTP cache/proxy technologies, Unix/Linux system engineering, networking principles, and distributed analytic processing technologies. The ideal candidate should have 5+ years of experience in running large-scale, high-performance systems with a focus on live-streaming and VOD delivery. Netflix offers comprehensive benefits and a competitive salary range of $100,000 - $720,000.

Care Partner Success Specialist

Company: Lingraphica

Location: USA

Posted Jun 28, 2024

Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for individuals with impairments. The Care Partner Success Specialist role involves supporting clinical sales, developing relationships with care partners, educating them on product usage, and providing resources and guidance throughout the sales process. The role requires strong empathy, active listening, and communication skills, as well as proficiency in HubSpot, Office 365, and Zoom. The position involves working from home, occasional travel for meetings and customer appointments, and a flexible schedule.

Social Media Manager

Company: The Tie Bar

Location: USA

Posted Jun 28, 2024

The job description outlines the responsibilities of a social media manager, including owning social media channels, community management, and analytics. The role requires strong collaboration skills, time management, and attention to detail. The company offers competitive benefits, including unlimited PTO and flexible working.

Sales Executive

Company: AvantStay

Location: USA

Posted Jun 28, 2024

AvantStay is a tech-enabled hospitality brand seeking a self-motivated Sales Executive to discover and pursue new sales prospects, negotiate and close deals, and maintain customer satisfaction. The company offers a fully remote lifestyle, competitive salary, and benefits.

Sr Ops Analyst, Deal Desk

Company: 1Password

Location: USA

Posted Jun 28, 2024

The job posting is looking for a highly motivated Senior Deal Desk Analyst to join the team. The role involves supporting the GTM organization, structuring and negotiating deals, and driving solutions to scale the business. The company offers a range of benefits, including remote work, flexible hours, and a generous compensation package.

Windows Platform Software Engineer

Company: Cribl

Location: USA

Posted Jun 28, 2024

Cribl is a rapidly growing remote-first company seeking a Windows Software Engineer to define the technical direction of their Edge product on Windows nodes. The role involves enhancing performance, reliability, and user experience, collaborating with cross-functional teams, and implementing rigorous testing methodologies. The ideal candidate should have proficient expertise in Windows environments, experience with WMI, PowerShell, and Windows Installer, and a strong commitment to ownership and quality. The salary range is $155,000 - $210,000, depending on geographic location.

Affiliate Network Manager

Company: Nurp

Location: USA

Posted Jun 28, 2024

Nurps is looking for an experienced Affiliate Network Manager to lead and expand their affiliate relationships. The ideal candidate will recruit new affiliates, manage the onboarding process, and maintain strong relationships with existing ones. They will collaborate with the marketing team to create and implement effective affiliate marketing strategies. This role requires proven experience in affiliate marketing, strong communication skills, and the ability to analyze data. Nurps offers a competitive revenue performance bonus and a fully remote position. Nurps is committed to fostering a culture of transparency, honesty, and openness, and values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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