Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Principal Statistical Programmer Consultant (Hematology)

Company: ClinChoice

Location: USA

Posted Jun 28, 2024

ClinChoice is a global full-service CRO searching for a Principal Statistical Programmer Consultant to join one of their clients. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks. The company offers a supportive culture, quality professional development, and a strong focus on quality.

Program Manager, Twitch Rivals

Company: Twitch

Location: USA

Posted Jun 28, 2024

Twitch is a live streaming service that is looking for an experienced Program Manager, Broadcast Operations to manage the daily planning, organization and execution of all online Twitch Rivals streams. The role involves project managing all aspects of 60+ competitive gaming entertainment streams per year, managing broadcast and tournament production vendors, and working cross-functionally throughout the Twitch business.

Corporate Finance Lead

Company: Mercury

Location: USA

Posted Jun 28, 2024

Mercury, a financial technology company, is seeking a Corporate Finance Lead to manage its financial plans and capital position. The role involves leading corporate planning processes, acting as a strategic advisor, guiding financial reporting, and driving the design of finance processes. The ideal candidate should have 8+ years of experience in corporate FP&A functions, preferably in the FinTech sector, with strong financial modeling and analysis skills, exceptional leadership abilities, and a proven track record of building high-performing teams. The total rewards package includes a competitive base salary, equity, and benefits.

Manager, Engineering

Company: UpKeep

Location: USA

Posted Jun 28, 2024

The Manager Engineering role involves leading a team of software engineers, defining continuous improvement initiatives, and ensuring high-quality product delivery. Key responsibilities include recruiting, retaining, and developing engineers, managing and coaching teams, and promoting a results-focused technology culture. The ideal candidate should have a BA/BS in Computer Science, 6+ years of management experience, and proficiency in modern programming languages. Desired behaviors include facilitating change, driving execution, managing the team, and displaying ethical character and competence.

Senior Customer Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Jun 28, 2024

This job posting is for an early member of a new elite Customer Solutions Engineering team at Grafana Labs. The role involves being a deep technical and sales specialist, responsible for platform adoption and expansion for Grafana's customers. The Customer SE team educates customers, shares technical expertise, and partners with the sales team to qualify and close opportunities. The role requires 5+ years of technical sales experience, ideally in open-source technologies or metrics/monitoring space. The candidate should be creative in solving customer adoption challenges, have operational expertise in the Grafana platform, and excellent communication skills. The role offers a competitive compensation package and benefits.

Principle Psychometrician, Assessments

Company: Khan Academy

Location: USA

Posted Jun 28, 2024

Khan Academy, a nonprofit with a mission to provide free world-class education, is seeking a highly experienced Principal Psychometrician. The role involves developing innovative K-12 assessments, leveraging measurement and AI technologies, and driving industry advancements. The ideal candidate should have 7+ years of applied experience in psychometrics, a track record of leading other psychometricians, and strong quantitative technical proficiency. Khan Academy offers competitive salaries, ample paid time off, a remote-first culture, and a chance to work on high-impact products that are shaping the future of education.

Senior HR Account Manager

Company: Toku

Location: USA

Posted Jun 28, 2024

Toku, a high-tech global compensation and employment platform, is seeking a Senior HR Account Manager. The role involves managing HR operations, client relationships, and complex regulatory matters. Responsibilities include end-to-end on/off-boarding, payroll, benefits, and employee relations. The ideal candidate should have 6+ years of HR experience, deep expertise in operations, benefits, payroll, employee relations, and employment law. Toku offers a remote-first work culture, competitive salary, equity, and benefits.

Business Development Representative - Inbound

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Jun 28, 2024

WatchGuard is a global leader in network security and intelligence, offering a flexible work philosophy, comprehensive benefits, and a growing network of employee resource groups. The company culture emphasizes accountability, community, belonging, action, innovation, and customer-centricity.

Vice President of Product and Portfolio Marketing

Company: Conga

Location: USA

Posted Jun 28, 2024

Conga is seeking an experienced Vice President of Product and Portfolio Marketing to lead market strategies for long-term growth. The role involves collaborating with various teams to plan, execute, and measure Go To Market motions across product pillars and industries. The ideal candidate will have 15+ years of product marketing experience, with a focus on go-to-market strategy and competitive intelligence. They should possess enterprise experience, strategic vision, cross-functional collaboration skills, analytical and creative problem-solving abilities, a customer-centric approach, innovative thinking, expert relationship-building skills, clear communication, process-driven mindset, adaptability, and preferably an advanced degree or MBA.

Director of Marketing PMO

Company: Workiva

Location: USA

Posted Jun 28, 2024

Workiva is seeking a seasoned marketing PMO professional with 10+ years of experience to lead the strategic direction of the Marketing PMO group. The role involves establishing and scaling a marketing PMO, leading program and project management teams, and implementing frameworks for successful program prioritization. The ideal candidate will have enterprise-level marketing organization experience, expert level program management and change leadership skills, and a proven ability to influence stakeholders and lead cross-functional teams. The position offers a competitive salary range, a discretionary bonus, restricted stock units, a 401(k) match, and comprehensive employee benefits.

Senior Software Engineer, Ads Contextual Intelligence

Company: Reddit

Location: USA

Posted Jun 28, 2024

Reddit offers a flexible workforce with the option to work remotely or in one of their physical office locations. The Ads Contextual Intelligence team is responsible for contextualizing projects within the Reddit Monetization charter, focusing on Machine Learning and Data. They aim to highlight Reddit's unique content and provide Business Intelligence insights to advertisers. The role involves implementing backend services, collaborating with ML engineers, ensuring system reliability, participating in code reviews, and working with cross-functional teams. Required qualifications include 5+ years of industry experience, proficiency in a general programming language, and familiarity with various technologies. Preferred qualifications include experience with Python, Ruby, Rails, Kafka, Airflow, Kubernetes, Ads, Natural Language Understanding, and building scalable data-driven systems. Benefits include comprehensive healthcare, 401k matching, home office workspace benefits, development funds, family planning support, flexible vacation, parental leave, and paid volunteer time off.

Sr. Product Manager, Platform

Company: hims & hers

Location: USA

Posted Jun 28, 2024

Hims and Hers is seeking a Senior Product Manager Platforms to lead projects for innovative platform-driven products. The role involves collaborating with growth and functional partners to create systems and infrastructure for a seamless customer, clinician, and operations experience. The ideal candidate should have 5+ years of product management experience, preferably in a platform-focused technology company with complex systems. They should have a track record of building and shipping products that customers love, and strategic experience in designing and executing scalable processes. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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