Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Staff Software Engineer - Outbound Messaging

Company: Memora Health

Location: USA

Posted Jun 27, 2024

Memora Health is seeking a Staff Software Engineer for the Outbound Messaging team. The role involves designing and building system architecture for message orchestration, collaborating with engineering teams, and working closely with cross-functional teams to understand customer pain points. The ideal candidate should have 7+ years of experience in enterprise-grade software products, proficiency in JavaScript, TypeScript, Node.js, or Python, and a strong understanding of DevOps practices. The position offers remote flexibility and the opportunity to work on a rapidly scaling care delivery platform, with competitive compensation and benefits.

Senior Analyst - Global Payroll

Company: Tanium

Location: USA

Posted Jun 28, 2024

Tanium is seeking a Senior Analyst Global Payroll to manage payroll operations in the US and Canada, with a focus on accuracy, equity, and process improvement. The ideal candidate should have extensive experience in US and Canada payroll processing, knowledge of equity issues, and strong technical skills. The role involves hands-on payroll processing, equity transaction processing, reconciliation, and cross-functional collaboration with various departments. Tanium offers a competitive salary, equity awards, and a comprehensive benefits package.

Senior Infrastructure Engineer

Company: Daily Kos

Location: USA

Posted Jun 28, 2024

Daily Kos is seeking a Senior Infrastructure Engineer to support dailykos.com and associated products. The role involves planning, designing, and implementing infrastructure projects, training application engineers, and creating runbook documentation. The position offers competitive compensation, remote work environment, and a strong total rewards program.

SEO Specialist II

Company: Carsdotcom

Location: USA

Posted Jun 27, 2024

Cars Commerce is a leading company in the automotive industry, offering a range of services including Cars.com, Dealer Inspire, AccuTrade, and the Cars Commerce Media Network. The company values collaboration, diversity, and integrity, and has been recognized as a U.S. News & World Report Best Company to Work For in 2024. The SEO Specialist II role involves determining and executing organic search strategies for clients, managing a heavy client load, and working with various teams to deliver industry-leading results. The role requires strong critical thinking, time management, and communication skills, as well as proficiency in SEO tools. Success in this role is determined by managing a full client load, consistently meeting deadlines, and engaging with the team and company.

UX Strategist

Company: Aten Design Group

Location: USA

Posted Jun 27, 2024

Aten Design Group is seeking a skilled UX Strategist for a fully remote position. The ideal candidate will have at least 3 years of experience in user experience research, survey distribution and analysis, remote collaboration, and content structuring. They should be able to facilitate workshops, write user profiles, and conduct quality assurance testing. The role involves working with impactful organizations to create meaningful user experiences. The company offers a competitive salary, flexible PTO, retirement plan, health benefits, and professional development opportunities.

Senior Product Marketing Manager

Company: Toku

Location: USA

Posted Jun 28, 2024

The job posting is looking for a Senior Product Marketing Manager to drive the growth and positioning of Toku's platform. The role involves go-to-market strategy, product positioning, market research, content creation, and performance analysis. The company offers a remote-first work culture, flexible working hours, competitive salary and benefits, and competitive equity.

Senior NetSuite Administrator

Company: Financeinabox

Location: USA

Posted Jun 28, 2024

Finance in a Box, a California-based Accounting & Financial Consulting firm, is seeking a Senior NetSuite Administrator for a 100% remote position with a PST shift. The role involves NetSuite implementation and customization, system administration, user support and training, and ensuring financial compliance. Preferred qualifications include a degree in Computer Science, Information Systems, Accounting, or a related field, 3-5 years of NetSuite experience, understanding of NetSuite data model, experience with integration tools, and NetSuite certifications. The firm offers competitive compensation, work-life balance, health benefits, and remote work opportunities.

Senior Pilot Engagement Manager

Company: Amperity

Location: USA

Posted Jun 27, 2024

Amperity, a leading customer data platform, is seeking a Pilot Engagement Manager with 5+ years of experience in technical consulting or solution delivery. The role involves managing multiple concurrent pilot projects, understanding clients from business, practitioner, and data perspectives, and collaborating with internal teams and customer resources. The company offers a competitive compensation package, including base salary, cash incentives, and stock options, along with comprehensive benefits. Amperity is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Site Reliability Engineer

Company: BeyondTrust

Location: USA

Posted Jun 27, 2024

BeyondTrust is seeking a Site Reliability Engineer for the Endpoint Privilege Management (EPM) team. The role involves designing, developing, and maintaining a cloud-based software solution. Key responsibilities include aligning with the team's roadmap, collaborating with SREs, building monitoring and alerting tools, and being on an on-call rotation for incident response. The ideal candidate will have experience with cloud-native platforms, Infrastructure as Code, software engineering, and systems architecture. BeyondTrust values diversity, inclusion, and offers comprehensive employee care.

Customer Success Specialist

Company: Applytowhoosh

Location: USA

Posted Jun 27, 2024

Whoosh, a B2B SaaS company, is seeking a passionate individual with 2+ years of sales, account management, or customer success experience. The role involves building POC environments, providing customer support, and assisting in system configurations. The ideal candidate should be tech-savvy, people-oriented, and have experience in the golf or private club industry. Benefits include a competitive salary, equity, unlimited PTO, and comprehensive health benefits.

Senior Sales Operations Analyst

Company: Kiavi

Location: USA

Posted Jun 27, 2024

Kiavi, formerly LendingHome, is a leading private lender to residential real estate investors, offering a streamlined process for accessing capital. With over 400 employees and a presence in 31 states, Kiavi has won numerous awards for its innovative approach to mortgage lending. The company is currently seeking a Senior Sales Operations Analyst to optimize sales teams, manage Salesforce solutions, and support multiple sales leaders. The role involves project planning, execution, and direct sales channel support. Kiavi offers competitive benefits, including health insurance, HSA contributions, disability and life insurance, remote work policy, flexible time off, paid leaves, 401(k) matching, and product ownership opportunities.

Customer Implementation Manager

Company: Strapi

Location: USA

Posted Jun 28, 2024

Strapi is seeking an Implementation Manager with experience in helping users adopt technical products like a headless CMS. The role involves working closely with the User Success and Sales Teams to help large businesses adopt Strapi as part of their digital projects. The ideal candidate should have a deep understanding of complex developer tools, strong problem-solving skills, and experience with customer relationship and helpdesk tools. Strapi offers a remote-first work environment, expanded health benefits, equity for all employees, and a commitment to diversity and inclusivity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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