Comprehensive Benefits Package Jobs in Provo, UT
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Looking for Comprehensive Benefits Package jobs in Provo, UT? Browse our curated listings with transparent salary information to find the perfect Comprehensive Benefits Package position in the Provo, UT area.
Manager of International Development
Company: Xyngular Corporation
Location: Provo, UT
Posted Sep 30, 2023
Must communicate very well, be detail-oriented, and collaborate well with others.Must speak fluent Spanish.Bachelor's degree in business administration, sales, and marketing or related field. In this position, you will also be eligible for our generous benefits including unlimited paid time off (PTO), competitive 401(k) contributions, paid maternity/paternity leave, a healthy life benefit, and more. Our core values are Excellence, Completion, Ownership, No-Egoness, Clarity, and Courage. We believe it comes from our people, our work environment, and our principle-centered leadership! Requirements: 7+ years of successful international development experience specifically in the network marketing industryMust have significant project management experience. Develop data-driven and strategic development plans based on company goals that will promote timely market openings and eventual sales growth and customer satisfaction for the organization.Ensure communications are coordinated, support development plan objectives, and meet organizational expenditure requirements in conjunction with the company vision.Provide leadership in all departments within the organization.Accountable for budgeting, forecasting, and all profit and loss figures.Responsible for the initial financial performance of new markets.Be a leader for the team, work to develop the staff of the market.Ensure that the practices of the local business unit are consistent with local laws and regulatory requirements. If this sounds like the sales opportunity and business environment you are looking for, apply today! Come join our team and experience our award-winning culture! Responsibilities: Establish and meet or exceed market development goals while operating within the assigned budget. Extensive experience within a network marketing/direct sales company.Thorough knowledge of direct selling strategies and tactics.Exceptional communication skills and desire to build lasting relationships.Forecasting and quota management skills.Ability to meet travel requirements and flexible hours of the position.The ideal candidate has additional language skills.
VP of Sales Development
Company: Podium
Location: Provo, UT
Posted Sep 27, 2023
Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. This leadership position will be responsible for developing and executing a comprehensive sales development strategy, managing a high-performing team, and fostering key relationships within our target market.What you will be doing:Lead, coach, and manage group of Sales Development reps to ensure consistent practices and processes to hit pipeline goals focused on new logo acquisitionDevelop, maintain, and drive strategy of the SDR organization in alignment with company goals and objectivesBuild, implement and refine Sales Development operations and practices to ensure high degree of efficiency, effectiveness, and personalizationIdentify, track and present key performance metrics to management demonstrating success and calling out areas requiring attentionCollaborate and align with Marketing, Sales and Operations leadership to ensure we are operating effectively as one unitCommunicate effectively within the organization and cross-functional partnersCreate development programs that support the established promotion path for SDRsDevelop and maintain dashboards and reports to track key sales development metrics and KPIsAnalyze data to make data-driven decisions and provide actionable insights to senior leadershipWhat you should have:Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.Proven track record of successful sales development leadership in the technology industry.Strong understanding of sales methodologies, lead generation, and CRM systems.Excellent communication, presentation, and interpersonal skills.Strategic thinker with the ability to develop and execute sales development plans.Data-driven mindset with the ability to analyze and interpret sales data.Exceptional leadership and team-building skills.Ability to thrive in a fast-paced, dynamic, and results-oriented environment.Willing and available to work in the Utah HQ officeBENEFITS Open and transparent culture - Checkout this video to see what it’s like to work at Podium Life insurance, long and short-term disability coveragePaid maternity and paternity leaveFertility BenefitsGenerous vacation time, plus three 4-day summer holiday weekendsExcellent medical, dental, and vision benefits401k PlanBi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offeredOnsite HQ (Utah) child care center, subsidized for employeesPodium is an equal opportunity employer. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more.Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.We look for people who are curious, creative and are willing to do the work to be a little better every day. Does that sound like you?The Vice President of Sales Development will play a pivotal role in driving revenue growth and expanding market share for Podium. Podium exists to help local businesses win.
Lightspeed Project Manager - Software Implementation
Company: Neuron team at CDK Global
Location: Salt Lake City, UT
Posted Sep 27, 2023
Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. EEO Statement: At Lightspeed, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers, and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. The Project Specialist II coordinates multiple aspects of customer implementation virtually, which may include pre-conversion consultation and planning, test conversion, conversion execution, post-conversion training, product set-up and implementation of multiple products. Responsibilities include but are not limited to: Handles ongoing customer support tickets via phone, email, and chatHardware Installation and trainingPerforms product Quality Assurance process with software development teams or hardware providersConsults on methods to maximize the dealership's efficiency, profits, sales, productivity and revenueHandles ongoing customer support tickets via phone, email, and chatPerforms product Quality Assurance process with software development teams or hardware providers. Consults with dealership department management to assess dealership business practices, processes, workflows and critical business driversCustomizes and implements CDK application software to support dealership practices, processes, workflows and critical business driversPerforms verification seminars to ensure client understanding of application and gain client confirmation of application customizationTrains client on application functionality where knowledge gaps existConducts post-implementation follow-up meetings with client to ensure optimum application usage, accuracy of customization, and satisfactionUpdates key install and preparation information in, monitors personal backlog, and prepares monthly reports Requirements: Accounting Degree or Equivalent ExperienceMust be able to work weekends and/or after hours Occasional travel required Lightspeed is committed to fair and equitable compensation practices. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. Our DMS software helps all departments in a dealerships to function smoothly by creating a central data warehouse for inventory levels, ordering, services, and customer information. About DMS Software: DMS is a game changing software for dealers to automate non-revenue generating activities, track operations and improve profits by assisting dealers with managing their Parts, Service, Sales, Storage, Marina, Customer Relationship Management (CRM) and Rental.
Manager, Account Management
Company: SmithRx
Location: Provo, UT
Posted Sep 27, 2023
This role will serve as internal champion and quarterback, coordinating the cross functional approach required for sustained customer success and growth. Key focus areas will include setting team goals/priorities, managing and improving the CSAT scores, enabling effective account coverage, and creating an inspiring team environment.What will you do:Establish clear team goals/priorities in alignment with broader Customer Success and Account Management strategy.Enable customer success outcomes including reduced customer churn, revenue expansion opportunity identification, higher customer product adoption, customer satisfaction, and overall customer health scores.Manage the achievement of key performance indicators for team’s portfolio identified accounts.Perform regular team member coaching and identify team’s training opportunitiesManage portfolio of accounts toward optimal coverage targets by planning appropriate team capacityBuild trusting relationships with client operational leadershipMaintain a comprehensive understanding of business challenges faced by customersAssist leadership with cross-functional project management to drive resolution for escalated client issues while coordinating internal and external teams as necessaryIdentify product gaps by conducting business impact assessments and proactively manage client expectationsAssess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is establishedActively participate in the full interview and onboarding life cycleWhat will you bring to SmithRx:5+ years in Customer Success/ Account Management leadership roles with direct reports required 5+ years of working knowledge of healthcare benefits/ pharmacy benefits/ commercial health insurance requiredA positive, growth mindset with the ability to stay calm under pressure while driving towards solutionsAn obsession with customer experience and customer satisfactionA passion for solving difficult problems together in collaboration with the broader teamsExecutive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogueExperience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achievedAbility to work independently as well as part of an extended, cross-functional teamSelf-driven, results-oriented and disciplined work ethicAbility to take initiative with little to no directionBe transparent and honest in a positive, professional and polite mannerExpert conflict resolution skillsHighly effective communicator with a consultative and tactful approach; Ability to observe situations and scenarios from the client or team member’s point of viewAbility to navigate unique and individual team member scenarios while providing coaching through day-to-day challenges, and mentoring through a long-term relationship-based approach to drive long term individual successBachelors or equivalent work experience requiredWhat SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disabilityDiscretionary Time Off 13 Paid HolidaysWellness benefits- Spring Health, Gympass, and HeadspaceCommuter Benefits Paid Parental Leave benefitsEmployee Assistance Program (EAP)Well-stocked kitchen in office locationsProfessional development and training opportunities We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. We proactively identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.The Manager of Customer Success and Account Management is responsible for a team of individuals driving the ongoing attainment of outcomes, product adoption, and complete post-sale success and satisfaction of SmithRx customers. Especially when it’s hard.Courage: Embrace the challenge.Together: Build bridges and lift up your colleagues.Job Summary:The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services. At our core, we are guided by our company values:Integrity: Do the right thing. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work.
Head of Product - Ad Tech
Company: Pattern
Location: Provo, UT
Posted Sep 27, 2023
We also believe in having fun and balancing our lives, so we offer awesome benefits that include: Unlimited PTOPaid HolidaysOnsite Fitness CenterCompany Paid Life InsuranceCasual Dress CodeCompetitive PayHealth, Vision, and Dental Insurance401(k) Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We set big goals, work tirelessly to achieve them, and we love our Pattern community. Relevant advanced degreeDomain knowledge in the ecommerce industryFamiliarity with generative AI (ChatGPT, Midjourney, etc), cloud architecture, and data science principles Sounds great! Pattern is an equal opportunity employer. We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.Team of Doers - Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. You will collaborate closely with cross-functional stakeholders including designers, engineers, and business leaders to deliver exceptional solutions. Pattern offers big opportunities to make a difference in the e-commerce industry! This is a full-time role that will work a hybrid schedule from our office in Lehi, UT or remotely. You will become the expert on customers' priorities and pain points, and then you will translate those needs into requirements for game-changing featuresOnce you know what features customers need, you will work with Design and Engineering teams to define, prioritize, and deliverYou will own a product roadmap and use quantitative and qualitative data to make decisions about prioritization and tradeoffsYou will partner closely with leaders from the business to make sure that the features you build will help take the company to the next level What do I need to thrive in this role? We celebrate diversity and are committed to creating an inclusive environment for all employees.
Solutions Architect
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Sep 27, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Ideal candidates need to have a consultative approach, be customer facing, effective communicators, and be willing to travel nationally. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. The Solution Architect works with clients, stakeholders and internal team members to elicit, document, and prioritize business, functional, and system-level requirements for the development of Statements of Work (SOW) for Enterprise Customers. MBA Preferred.&8203;Experience Requirements:&8203;6+ years of solution architecture experience6+ years of consulting or customer engagement experience5+ years of contact center experienceSuccessful track record in best-of-class solutions with a portfolio of strong work examplesAnalytically minded with strong interpersonal, presentation, project management, problem solving, and communication skillsStrong multi-tasking skills with the ability to adapt to shifting priorities, demands, and timelines between multiple technologies and tools across various clientsExperience in systems integration, process analysis and process diagrammingAbility to translate solution functionality and opportunities into clear, precise and easy to read functional documentationExperience with iterative/phase-based project management approachesAbility to visually communicate process/system requirements and recommendations in the form of cross-functional process flow and data flow diagramsStrong business acumen to quickly learn new solution processes and understand how technology supports the business in achieving revenue and profit goalsComfortable working in a fast paced, results-oriented environmentAbility to work with remote customers and communicate using virtual communication toolsAbility to manage deliverables across multiple projects and meet tight deadlines.Develop a strong business and technical understanding of the inContact product familyTechnical Project Management experience leading implementations in a SaaS environmentProficiency in MS Office suite, including MS Visio (or other diagramming tool), and advanced MS Excel and PowerPoint skillsExcellent verbal and written communication skills.About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. &8203;Major Functions/Responsibilities:Client LeadershipElicit solution requirements and objectives from clients and stakeholders and then break them down into functional requirements, including use cases, user stories, and acceptance criteriaAssist with the development of business cases, project proposals, and SOWs as part of new business opportunity developmentPerform data, process, and fit/gap analysis to help stakeholders define the scope of new solutionsHelp inform and drive business process engineering and change management recommendations and planningPrepare and deliver presentations to clients and stakeholders in the form of solution approaches or overviews, impact assessments, and project readouts.Serve as the solution expert during the NICE pre-sales and implementation cycles, understanding Customer Centric Selling and Project Implementation methodologies such that you can ensure NICE delivers the right solution to the customer and that desired business outcomes are achieved (greatest ROI).Technical Leadership:Be able to speak to the capabilities of the NICE Product SuiteAssist with technical product configuration and scripting as requiredAssist with process, data and object modeling in various application and database environmentsProvide technical architecture leadership, analysis, design, development and enhancementMaintain expertise and currency in industry leading contact center technologiesSolution LeadershipAssist with the project management of the end-to-end solution life-cycleConduct comprehensive cost/benefit analysis and prepare solution cases for projectsPresent a professional image in conduct, attitude and attireCommunicate in an effective and professional way with customers in and outside of inContact.Follow the company Code of Ethics and NICE policies and procedures at all timesSupervise during the solution life-cycle, any junior level client staff, or any sub-contracted personnel assigned to your project teamFollow the company Code of Ethics and NICE policies and procedures at all times.Communicate in an effective and professional way.Required Education, Experience, and Specific Job Related SkillsEducation Requirement:Bachelor's degree in a related technology field. NICE is proud to be an equal opportunity employer. The Solutions Architect will engage with clients early in the sales cycle, provide best practices consulting on the journey from premise to cloud solutions and stay involved through the onboarding process, assisting with the solution life-cycle and ensuring a seamless customer journey. We’re ambitious. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.The Solutions Architect is a highly skilled, professional and technical individual acting as the primary liaison to support NICE customers through custom deployment projects.
Sr. Client Engagement & Success Manager
Company: Addepar
Location: Salt Lake City, UT
Posted Sep 26, 2023
We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. If you have any questions, please reach out to [email protected]. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.What You’ll DoCultivate long-term relationships with your portfolio of assigned clients, connecting with key business executives, the home office support teams, power users, and end-users using the platform day-in and day-out.Develop a deep understanding of each client's goals, business requirements, and industry challenges, how they use their Addepar solutions to grow and meet their internal/end-client needs, and ensure account retention.Provide strategic oversight during the entire client journey, including implementation, adoption, optimization, growth, and renewal; Ensure a seamless handover of knowledge and responsibilities where appropriate.Develop success plans with clients, including mutually agreed-to objectives, timelines, and metrics.Drive adoption and continuously provide education to clients on new features and the monthly release of enhancements to the software.Knowledgeably discuss opportunities for Addepar services, solutions, and standard methodologies in a way that influences internal and external partners to drive outcomes from pre-sales to post-sales engagement.Assist in the identification of new revenue opportunities for the Account Manager and participate in proposals to clients, including but not limited to:Scoping of new projects that subsequently lead to additional service hours or a service package.Introducing other Addepar products/partners for cross-selling.Understanding contractual commitments and opportunities for additional revenue.Partner with the Account Manager to deliver business reviews to align on business priorities, optimization opportunities, and Addepar’s product roadmap, and to review product usage and adoption patterns and/or insights.Be the voice of the client to Product, R&D, Support, Services, Marketing, etc., building strong working relationships with each area to ensure client success and consistency of engagement.Build and maintain a high level of client happiness and reference-ability by successfully diagnosing a client's business operations and prescribing appropriate solutions and Services.Share Addepar client success stories as well as client success frameworks and processes.Develop/maintain technical and business knowledge of industry directions and trends.Who You Are 7+ years in client-facing, client success, or strategy roles working for or with wirehouses, broker/dealers, banks, private banks, bank trusts, or other types of large enterprise firms; Ideally, also worked with a technical product.Proven record of translating business needs into technical utilization of available product solutions.Strong analytical skills and rigor around bringing discipline, rules, thoroughness, consistencies, and a structured framework to processes and operations.Knowledge of technology that helps you engage and have credibility with the R&D teams within Addepar and clients up to MD/C-Suite level.History of success as a consultant, strategist, pre-sales, technical account manager, or equivalent driving organizational change and adoption efforts.Experience building and maintaining strong relationships with senior executives, key influencers, decision-makers, and power users; executive presence and ability to effectively navigate and persuade all levels of an organization.Track record of leading large, sophisticated projects and/or programs, preferably at a large enterprise firm.Experience handling difficult clients or situations and can demonstrate successful outcomes or resolutions.Strong verbal and written communication skills; Strong time management and prioritization skills.Must be collaborative and work effectively within a team environment and cross-functionally across Addepar.Ability to navigate data and people to find answers.Independent, adaptable, and can thrive in a fast-paced environment.Must be open to travel.The ability to communicate in Spanish, Portuguese, or other languages is a plus.Our Values Act Like an Owner - Think and operate with intention, purpose and care. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. Given the size and complexity of these clients, an Enterprise CESM will handle a smaller number of clients and, as a trusted partner, will deeply understand and advise on their business, including their strategy, clients, services, team, and technology, and helping them increase the value they get from Addepar.This role works closely with the Account Manager, cross-functional R&D, and Services teams to effect change management and drive standard methodologies and utilization of the platform. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Dublin, Edinburgh, Scotland and Pune, India. Through strategic guidance and partnership, CESM ensures clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal.
Operations Specialist
Company: First Utah Bank
Location: Salt Lake City, UT
Posted Sep 30, 2023
The job description outlines a position in the Operations Department of a bank, offering a competitive salary of $24/hr plus a $500 signing bonus. The role involves handling operational and accounting responsibilities, including wire transfers, ACH Origination, and accounts payable. The position requires 1+ years of banking experience and proficiency in computer applications. Benefits include health, dental, and vision insurance, a 401k with employer match, tuition reimbursement, and career development opportunities.
Associate Director of Data Science and Engineering, Invivomics
Company: Recursion
Location: Salt Lake City, UT
Posted Sep 27, 2023
Learn more at www.recursion.com, or connect on Twitter and LinkedIn.Recursion is an Equal Opportunity Employer that values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Our current tech stack includes: Python, React, BigQuery, Postgres,. PyTorch, Kubernetes, large scale distributed systems. Recursion also has offices in Toronto, Montreal and the San Francisco Bay Area. By commanding massive experimental scale — up to millions of wet lab experiments weekly — and massive computational scale — owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine.Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. During the interview selection process, you will connect with a Talent Acquisition Partner who will be your advocate and ally to ensure you receive the appropriate compensation that meets your needs for your skills, experience, and relevant education/training, while also reviewing our very competitive total rewards package.LI-CP1The Values That We Hope You Share:We Care: We care about our drug candidates, our Recursionauts, their families, each other, our communities, the patients we aim to serve and their loved ones. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously expands one of the world’s largest proprietary biological and chemical datasets. They aren’t static, but regularly discussed and questioned because we make decisions rooted in those values in our day-to-day work. It must be balanced; not by timidity, but by doing the right thing even when no one is looking.We are One Recursion: We operate with a 'company first, team second' mentality. The range displayed on each job posting reflects target ranges for US new hire salaries and is determined by job, level, and market factors.
Travel Advisor - October 26th Start Date
Company: Christopherson Business Travel
Location: Salt Lake City, UT
Posted Oct 01, 2023
Full time roles will also qualify for our total benefits package offered by Christopherson Business Travel Apply for this job *NOT Open to employees in the following states: AK, AR, CT, DE, DC, IA, KY, ME, MD, MA, MN, MT, NE, NH, NJ, NM, NY, ND, OK, OR, PR, RI, SD, VT, WV, WY Schedules are not guaranteed, can change, and will NOT be assigned until after training is complete. Benefits Medical and prescription drug coverage Health savings account (HSA) with company contribution Dental coverage Voluntary vision coverage Flexible spending account (FSA) 401 (k) retirement savings plan PTO and Holidays Salary Range: $23 - $25 per hour based on experience The salary range for this role may vary above or below the posted range as determined by several factors that may include but are not limited to interdepartmental equity, candidate experience, skills, education and training, location, licenses, and certifications or needs of the organization. Responsibilities Responsible for after-hours ticketing and support with high accuracy Interpret and enforce various client travel policies when making reservations Support business travelers across a wide variety of client accounts Familiarity and understanding of the transactional fulfillment process from all perspectives; including GDS, mid-office and back-office systems, airlines, and suppliers Working knowledge of industry and agency accounting Requirements Must be available for 4 weeks of training to be done during regular business hours Weekday shift availability 3-5 years multi-GDS experience (Sabre and/or Worldspan experience required) Spanish speaking a plus Exceptional problem-solving skills Must be comfortable with and have experience with booking complex travel itineraries: split tickets, multiple segments, exchanges-including partial exchanges, complex international, and manual pricing / ticketing when necessary Customer centric phone skills, active listening, issue resolution Ability to work independently and make decisions with limited oversight, autonomous Excellent customer service skills-ability to lead a customer through difficult scenarios, consultative Strong technical proficiency Works well under pressure and with time constraints, maintains composure, high resiliency Standard Shift Hours: Advisors will be scheduled anytime from 6am-6pm Mountain Time. Christopherson Business Travel, a globally recognized leader in travel management has an opportunity for an experienced, travel advisor to support our clients after hours. Shifts can be anywhere within that block. We are currently accepting applications for candidates who are interested in starting with Christopherson on October 26th, 2023. This person will perform at a high level with an extensive knowledge of complex bookings and exchanges and the ability to anticipate and provide assistance on potential complications that may arise for the traveler. Are you interested in becoming a Travel Advisor?
Payment Operations Analyst - Incident Management
Company: BILL
Location: Salt Lake City, UT
Posted Sep 27, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. We are curious. We listen, accept feedback.Authentic - We earn and show trust by being real—embracing our authentic selves.Passionate - We care deeply about each other and our customers.Accountable - We are duty-bound to each other, our customers, and society.Fun - We wrap it all together by building connections and enjoying time spent together.Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants We live our culture and values every dayAt BILL, we’re different by design—it's our culture. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations.
Account Coordinator
Company: SmithRx
Location: Provo, UT
Posted Sep 27, 2023
The Account Coordinator begins involvement with their client at implementation kick-off and is responsible for supporting the development and maintenance of the client success plan.What you will do: Act as a designated support resource for assigned Account Managers Act as a part of a designated account team for specific key clients Responsible for working directly with clients on outstanding client and member items Responsible for compiling and presenting outstanding client and member items during internal and external meetings Complete reporting and data requirements based on client and team needs Responsible for troubleshooting escalated items related to claims, eligibility, and general account maintenance Responsible for completing data audit requests Support ad-hoc projects assigned by leaders Collaborate with cross-functional internal teams for client issue resolution Engage to creatively and appropriately find solutions to client and team needsWhat you will bring to SmithRx: 2-3 years operational or customer service/support experience in the PBM or health care industries Microsoft Office experience: strong with Excel, Word, PowerPoint Ability to effectively manage several tasks and competing priorities Ability to communicate and articulate complex data, member scenarios effectively Strong attention to detail Self-starter and self-motivator Positive, growth mindset Ability to work well with cross functional teams and clients Ability to handle and work with ambiguous instructions Prior experience working directly with Director to C suite level executivesWhat SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability3 weeks paid time off13 Paid HolidaysWellness benefits- Spring Health, Gympass, and HeadspaceCommuter Benefits Paid Parental Leave benefitsEmployee Assistance Program (EAP)Well stocked kitchen in office locationsProfessional development and training opportunities You will bring strong industry and product knowledge and serve as a trusted partner to the Account Management team in support of your client’s operational leadership. We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. Especially when it’s hard.Courage: Embrace the challenge.Together: Build bridges and lift up your colleagues.Job Summary:The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.As an Account Coordinator, you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. At our core, we are guided by our company values:Integrity: Do the right thing. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. Who We Are:SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work.