Contract Jobs in Chicago, IL
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Customer Success Manager, Level 1
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Sep 27, 2023
Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations Working knowledge of Salesforce.com Undergraduate degree preferred (BA/BS) Experience working in IAM industry is a plus Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. Requirements 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value Energetic and self-motivated; a team player who is also a proactive and creative problem solver Aptitude for learning software; strong with business applications Ability to manage multiple priorities while maintaining strict attention to details. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert Drive customer advocacy in the form of references, referrals, and case studies Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives Contribute towards the development of a strong team environment by upholding high work standards Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows Carry a revenue quota to meet or exceed sales targets within assigned accounts Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts Work with clients to negotiate contract renewals, cross-sells and upsells Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals Advise customers on best practices for securing and protecting their business against password related breaches Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers Understand and navigate account procurement practices to negotiate licensing contracts Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more at KeeperSecurity.com.
Mid-Market Account Executive (Remote)
Company: Aprimo
Location: Chicago, IL
Posted Sep 21, 2023
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. EEO STATEMENT: Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) or medium work that includes moving objects up to 50 pounds on occasionMust be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quicklyMust possess the ability to receive detailed information through oral communication at normal speaking levelsMust be able to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years.Aprimo employs a "choose your own adventure" approach to career advancement. You will also handle paperwork, contracts, and other commercial aspects of the customer engagement. You will ensure their satisfaction, retention, and drive upsell and cross-sell opportunities.
Data & Reporting Analyst
Company: Bank of Montreal
Location: Chicago, IL
Posted Sep 25, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. To request accommodation, please contact your recruiter. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. By learning from each other's differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. To find out more visit us at http://jobs.bmo.com/us/en BMO is committed to an inclusive, equitable and accessible workplace.
Specialist
Company: Grubhub
Location: Chicago, IL
Posted Sep 21, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Grubhub is an equal opportunity employer. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. Grubhub employees enjoy a generous amount of time to recharge.Health and Wellness. Employees are also given paid time off each year to support the causes that are important to them.
Senior Manager, Influence Strategy
Company: IPG DXTRA
Location: Chicago, IL
Posted Sep 19, 2023
Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.LI-KG1We make our careers website accessible to any and all users. This is why we offer a full suite of benefits including: Medical Dental Vision 401k (with employer match)Tuition ReimbursementJuice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soulMyDays – Flexible holiday schedulesShort-Term DisabilityPaid Employee Family LeaveFamily Building Benefit Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Work fast, and work well.Interpersonal: Play nice, whether it’s in a team, with a team or independently.Technical: Know Word, PowerPoint, Excel and Outlook. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. If you need an accommodation to participate in the application process, please contact us at [email protected]. Media databases and social tracking tools and knowledge of influencer management systems a plus.Detail-Oriented: Whether it’s a media list or a recap report, attention to detail and a commitment to delivering clear and precise work is essential.Spark: Understand what sets you apart.ResponsibilitiesBrand Strategy & ExecutionOwn responsibilities for executional leadership of multiple client programs, budgets, plansMaintain daily client contact, serving as a trusted resource and advisorFacilitate cross-functional team integration (strategy, creative, integrated media specialists, influencer)Translate strategies into tactical plans; ensure team deliverables align with strategiesDevelop messaging for clients and oversee the creation of media strategies that take an integrated approach to driving awareness with target audiencesProactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experienceAnticipate executional issues specific to assigned programs and proactively offer solutions to senior team leadershipPartner with CX and Project Managers to help manage program and project budgetsDemonstrate financial acumen in the areas of budgeting, billing and staffingInfluencer Strategy & ExecutionPlay a lead role in the agency’s Influencer center of excellence, which develops and manages key relationships with talent agencies and content creators, and institutionalizes a set of best-in-class tools and processes for identification, contract negotiation, content planning, measurement and ROI analysisDemonstrated passion for influencer marketing both personally and professionally; balanced interest in both healthcare and consumer brandsCraft influencer strategies for yearlong plans and product launchesResearch, vet, contract and manage relationships with influencer talentDevelop influencer briefing materialsOversee influencer briefings and content creation, monitor influencer content performance, track against KPIs and prepare detailed recapsTake responsibility to execute influencer strategiesManage and build relationships with influencers and third party agentsMine current news cycle for ad hoc influencer opportunitiesDemonstrated expertise in social platforms, user behaviors and emerging trendsClient & Team EngagementCommunicate with clients on daily basisProvide basic client counselServe as a key participant in client meetings and presentationsProof and edit client related documents as neededManage client and team resources and deliverables around major campaigns and product launchesLead a high-performing team; coach and develop junior team membersWeber Shandwick is proud to The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. We are looking for a star candidate (5+ years of experience).Candidate must have a deep understanding of the influencer landscape, but also have unique experience developing and executing both earned-led brand and influencer-led campaigns. The following is a general outline of primary responsibilities.The EssentialsThinking: Intellectual curiosity and creativity is a must.Storytelling: Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next.Communication: Speak, write and edit succinctly and compellingly.Management: Meet deadlines, put out fires and multi-task. Senior Manager, Influence StrategyWeber Shandwick is looking for a Senior Manager, Influence Strategy to join our team in Chicago.
Partner Operations Manager
Company: Grubhub
Location: Chicago, IL
Posted Sep 23, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. Flexible PTO. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. We are looking for someone who is data-driven, business-minded, and results-oriented. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. We are open to hiring this role remotely.The Impact You'll Make:Deep involvement in partner operations (tracking progress to goals, identifying areas of opportunity, and working with partner leadership to gain traction on initiatives)Responsible for reporting & data analysis and monitoring KPIs & business drivers across all of Care - highlighting trends and investigating underlying causes of varianceBuild out and maintain a reporting platform to display organizational dashboards, vendor performance metrics, manager performance metrics, and agent level performanceOrganize and maintain data for agent performance and key performance indicatorsPerform advanced analytics to better understand the critical drivers of our business - including but not limited to diner behavior, restaurant relationships, product engagement, and market-specific performanceTroubleshoot problems around the clock to ensure the continuity of the partner operationConduct weekly calls to provide updates on performance, progress, and highlight issues that need addressing with recommendations to move forwardSupport partner employee onboarding and offboarding - ensure best practices are being followed, maintain parity with hiring and ensure the hiring profile is reflective of the Grubhub mission, make recommendations in aid of hiring the bestCollaborate with internal and external partner leaders to establish team goals and implement strategies for executing, measuring progress, and communicating results against these goalsWork closely with Care leadership to provide regular feedbackAttend recurring Workforce Management, Finance, and Quality meetings, and others as neededRegular collaboration with stakeholders of Quality, Process Improvement, Product and others in an effort to drive increased efficiency, customer experience, and performanceBe the communication point so that partner location is: aware of general updates, new programs, and P&P changes from the Care operation and is prepared to take actionWhat you Bring to the Table:BS/BA Degree or equivalent experience required3-5 years contact center management required; direct experience with call center outsourcing models preferred3-5 years experience with service provider/client management, business operations, contract management preferred Travel will be required, 25%-40%, primarily international with some domestic Exceptional analytical and critical thinking skills to provide deep-level business insights that lead to process improvement and cost-saving opportunities.Superstar verbal and written communication skills to choose the right tone for different messages for various levels of internal and external customersExceptional interpersonal skills and a sense of authority; people need to like and respect youOutstanding organizational and project management skillsAbility to work independently but also collaboratively with both Grubhub personnel and partner personnelAbility to thrive in a fast-paced environmentAbility to facilitate conflict resolution; diplomatically diffuse situationsExperience with managing confidential and sensitive employee informationExperience with computer systems: MS Office required including proficiency in Google SuiteFlexibility to occasionally work nights/weekends/holidays based on business needAs a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.And Of Course, Perks! Reporting to the Manager, Partner Operations, this person will be the glue between many critical moving parts. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information.
VP, Capital Markets Supervision, US Rates
Company: Bank of Montreal
Location: Chicago, IL
Posted Sep 22, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. To request accommodation, please contact your recruiter. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. To view more details of our benefits, please visit: www.bmousbenefits.com. It calls on us to create lasting, positive change for our customers, our communities and our people. Other rewards and benefits include health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
Associate Content Author
Company: Critical Mass
Location: Chicago, IL
Posted Sep 21, 2023
We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. You will:Collaborate with product marketing, business lines, UX and Search Engine optimization peers to create world-class consumer experiences.Work in a cross-channel environment publishing content for desktop/laptop and mobile devices.Assist in gathering requirements and assessing content authoring needs of a given project.Provide strategic content recommendations and writing/editing support for product managers and business lines, and other content stakeholders.Ensure professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites.Analyze and understand end-to-end consumer experiences to make sure all content is consistent in voice/tone/construction and technically correct.Collaborate and partner with other company's content authors, creators and strategists as appropriate to ensure consistent tone of voice and messaging for customers.Participate as an observer in user interviews and usability.Work with development, QA and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.You have:Bachelor's degree or equivalent work experience.2+ years of CMS content authoring experience preferably.Nice to have:3 years of professional experience authoring and writing for: Websites, Mobile apps, Software, or other digital platforms.Strong interactive writing/editing skills.Collaborating with large teams using outstanding communication skills.Successfully executing and balancing multiple projects and tasks.Working with UX, product and SEO teams.Working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities.Ability to problem-solve and work independently when necessary.Knowledge of HTML is a major plus.Knowledge of Figma is a plus.Agency experience is a plus.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. This position will be responsible for selecting templates, components and modules, adding/editing content (copy, images, video, tagging, SEO metadata) to compose web pages based on brand guidelines and stakeholder input. When you join you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us! This is a contract position with a projected end date of May 31, 2024. General obsession with content is desired.This role will be a part of our Trailhead program, which is Critical Mass’ investment and dedication to supporting emerging talent. Strong knowledge and understanding of CMS is required.
Sales Director, MFR
Company: SMS Assist, a Lessen company
Location: Chicago, IL
Posted Sep 21, 2023
Duties, responsibilities and activities, and schedule may change at any time with or without notice.SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.LI-JA1LI-Remote We're community volunteers, karaoke partners, and lifelong friends. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.We're innovators, disruptors, and out-of-the-box thinkers. This is an individual contributor role.ResponsibilitiesYou will be interacting, influencing, and developing relationships with managers, mid-level management and the C-suite, to drive their operational transformation strategy with market-leading operators of multifamily assets.Work inter-departmentally to develop and execute detailed account plans/strategies to secure new logo customers.Maintain hyper focus on identifying pain and develop a business-orient point of view that compels action.Continuously "connect the dots" within your account base to create executive alignments and develop broad relationships and engagement across targeted teams and leadership.Dedication to consistent pipeline generation and developmentExceed sales goals on a quarterly basis.Follow up with all clients and prospects in a timely manner and communicate effectively through all phases to close deals consistently.Disciplined data hygiene: consistent and timely documentation of sales details, pipeline and forecast in Salesforce.Identify and develop a strong ecosystem of relationships to expand market coverage, awareness and penetration within industry sector.Deliver a consultative customer experience by identifying pain or opportunity in an existing process and demonstrating partnership alignment that translates into a compelling business-oriented outcome and impact.End-to-end complex deal management and execution that enables success for both internal and external teams.Plan and lead exceptional presentations that result in a strong and clear understanding of how complex features and functionality drive a direct impact.Develop a deep understanding of each account's unique business and alternative options to effectively structure account strategies to support a Funnel win.Domestic travel required up to 25%.Foster a positive team environment.Ensure confidentiality of internal and external data.Perform ad-hoc projects and other duties as assigned.Role Specific SkillsComputer Skills: Intermediate proficiencies in Microsoft Word, Excel, PowerPoint, Outlook preferredMinimum Qualifications Bachelor's degree preferred.At least 10 years of business development experience and a minimum of 5 years of complex sales to executives in large organizations, ideally in technology or services required.At least 5 years of sales experience within the Multifamily industry.Strong negotiation skills including contract language, legal requirements, and financial terms.Strong business development process and sales pipeline orientation, including effective use of CRM systems such as Salesforce.com.Basic knowledge of sales process, methodology and data required.Experience closing complicated solutions to senior operational stakeholders within the multifamily industry.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. We're passionate about the people we serve, and we give our all because we care. The ideal candidate will have a proven track record of success in developing and closing new business, as well as a deep understanding of the multifamily industry. We want to make every property better, and we want your help to make it happen.We are looking for a highly motivated and experienced Senior Sales and Business Development Executive to join our team and help us grow our property services business in the multifamily vertical. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. We decided a better way wasn't only possible, but essential. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience.
Client Operations Associate
Company: Bank of Montreal
Location: Chicago, IL
Posted Sep 18, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. To request accommodation, please contact your recruiter. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. It calls on us to create lasting, positive change for our customers, our communities and our people. BMO is an equal opportunity/affirmative action employer. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.
Sr Procurement Analyst
Company: Notified
Location: Chicago, IL
Posted Sep 21, 2023
We do it with a laser focus on reliability.The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. We don't just accept difference - we celebrate it, support it, and build success upon it. or necessaryinternal department (e.g.,legal, finance, etc.) Education Bachelor's degree from an accredited college or university in business administration, IT management, engineering, supply chain management, finance, or related field required. At West, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.Our Company has sales and/or operations in the United States, Canada, Europe the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disables and Other Protected Categories. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. Equivalent work experience in a similar position may be substituted for educational requirements.Experience Minimum five years of sourcing/procurement experience with emphasis on technology products and services is required, preferably in a global multi-company, multi-location environment Other Advanced knowledgeof Microsoft Excel required Intermediate knowledgeof Microsoft Word and PowerPoint required Certification in a purchasing relatedfield preferred (e.g.,Certified Purchasing Manager (C.P.M. procurement processes, vendor options and event sourcing activities, while ensuring adherence with corporate and departmental policies and procedures Lead and participate in the utilization of an enterprise-wide scope view necessary to create leverage for large-spend, high-visibility purchasing activities, which may include educating end user departments and other team members on the Company's strategic sourcing process and evaluating benefit/cost ratios and ROI calculations for the enterprise as a whole Serve as a main point-of-contact and subject matter expert for all day-to-day issues regarding assigned large-spend category/subcategory and applicable contracts for internal customers from across the enterprise, escalating issues outside of employee's scope to supervisor as applicable Engage various upper-level business unit leaderscross-functionally to support the establishment of complex contracts and purchases in line with the assigned large-spend category sourcing plans, and deliver contracts and purchases that meet the business needs of multiple users across the enterprise at a lower total cost Identify and investigate continuous improvement opportunities within the strategic sourcing group and throughout the procurement function, addressing potential changeswith the team,and providing educationas applicable to team members Lead and administer complex, multi-level purchases, from end-to-end, and as assigned,assist with large scale analysis,support, and input onlarger, complex procurements Analyze use of negotiated large-spend contractsfor assigned high-visibility categories and work with suppliers and business unit stakeholders and communications team to expand visibility and usage across applicableCompany entities Develop a specific, in-depthknowledge and expertise base for both the purchasing market and technical aspects, as they may relate to multiple assigned categories, as necessary to collaborate with upper-level businessunit leaders on future procurement activities Lead Sourcing & Contract Negotiation - Lead and perform a variety of analysis and monitor negotiation activities of new and existing contracts and service agreements for a variety of large-spend, high-visibility products and services in order to meet the Company's business needs, while remaining cost effective, according to established company and departmental policies and procedures Assist team members with effectively preparing for contract negotiations by thoroughly researching various vendors, understanding multiple markets, cost drivers, products, service options, leverage positions, and creative solutions to develop a strong negotiating position within assigned category Ensure a proper balanceexists between multipleproduct needs, pricing,terms, schedules, and related contractvariables for large-spend, high-visibility categories Actively pursue negotiated concessions while maintaining positivevendor relations, ensuringall Company purchasing policies and procedures are maintained Assist leadership with the development of new purchasing policies and procedures by recommending changesas necessary from day-to-day activityand market fluctuations Lead and participate in the creation,administration, and management of Request for Proposal (RFP)and Request for Quote (RFQ) documents within assigned large-spend category Lead the collection, organization, and evaluation of data to assist in the development and review of comprehensive RFPs, RFQs assembling proposalsto effectively defineneeds, wants, expectations, bid specifications, and deadlines Present and recommend final negotiated contracts to supervisor for final approval Serve as liaison and subject matter expert with local, regional, and national suppliers and develop contacts and sources of information to aid in future vendor selection and negotiations within assigned category Continuously keep up-to-date with purchasing laws with legalcontract provisions Research purchase and vendor data, analyzing results and providing recommendations to the appropriate department Coordinate with end user (e.g., businessunit leadership, etc.)
Senior Manager, Operational Non-Financial Risk
Company: Bank of Montreal
Location: Chicago, IL
Posted Sep 25, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. To request accommodation, please contact your recruiter. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. It calls on us to create lasting, positive change for our customers, our communities and our people. To view more details of our benefits, please visit: www.bmousbenefits.com. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.