Customer Experience Jobs in USA
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Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.
Senior Software Engineering Manager - Core & Growth
Company: Sanity
Location: USA
Posted Jan 24, 2025
Sanityio is seeking an Engineering Manager for Core and Growth to lead a team focusing on the central hub for their Content Operating System and product growth initiatives. The role involves building a compelling onboarding experience, investing in product-led growth, and working across the engineering org to reimagine Sanity's Core UI and developer-focused tooling. The ideal candidate should have 4+ years of engineering leadership experience, solid technical skills, and the ability to mentor and support a team. The company offers a positive, flexible work environment, comprehensive health plans, and competitive compensation.
Migration Project Specialist
Company: Pax8
Location: USA
Posted Jan 24, 2025
The Migration Project Specialist is responsible for coordinating and completing migration projects for partners and customers, focusing on process improvement and collaboration. They communicate with stakeholders to ensure project delivery and partner experience. The role involves managing migration and full partner acquisitions, driving continuous improvement, and devising workarounds for potential obstacles. Ideal candidates have at least two years of experience in complex back-office processes, LeanAgile environment, and strong analytical, project management, and problem-solving skills. They should be able to build partnerships, deliver customer-centric solutions, and make sense of complex information. The role requires compassionate candor, seeking to understand, collaboration, commitment, and passion for the mission. A BA/BS in a related field or equivalent work experience is required, with a compensation range of $56,000 to $71,000 or more.
Senior Software Engineer - Value Platform Program
Company: Nuna
Location: USA
Posted Jan 24, 2025
The Program team at Nuna builds a data platform and UI applications for healthcare payers and providers to enhance patient care and reduce costs through value-based care programs. The team is responsible for the logic of these programs and exposes results and operational data via an application suite and data warehouse. The role involves building products that change the healthcare industry, owning the technical success of customer-facing applications, setting quality standards, mentoring junior engineers, and partnering with health data analysts. Required qualifications include a Bachelor's degree in Computer Science, 5+ years of experience, and proven experience in developing data-intensive web-based applications. The role offers health insurance, retirement benefits, and equity program participation.
Product Design Manager - Accounting
Company: Mercury
Location: USA
Posted Jan 24, 2025
Mercury is seeking a Design Manager for its Accounting product, aiming to revolutionize business banking in the digital age. The role involves leading a team of designers, creating cohesive experiences, and partnering with executive leadership. The ideal candidate should have extensive design leadership experience, particularly in fintech or banking, and a knack for simplifying complex accounting workflows.
Partner Development Representative
Company: PosiGen
Location: USA
Posted Jan 24, 2025
PosiGen is hiring a Partner Development Representative to provide exceptional account management, support the diligence process, prospect new opportunities, and help partners grow their business. The role involves working closely with partners, creating reports, collaborating with Partner Enablement, and establishing relationships within the assigned region. Essential skills include excellent customer service, analytical skills, writing abilities, and prospecting skills. The ideal candidate should have a Bachelor's degree in sales, marketing, or a related field, at least 2 years of sales experience, and 2+ years of renewable energy experience. The role involves regular speaking, standing, walking, and lifting up to 40 pounds occasionally.
Sr Software Engineer
Company: Spruce
Location: USA
Posted Jan 24, 2025
SpruceID is a team of programmers developing world-class open source products and libraries for digital identity, implementing open global standards. They are looking for result-oriented developers with a strong aptitude for statically typed languages, memory management, and secure programming practices. The role involves leading development of products and solutions for public sector and enterprise customers, working closely with customer delivery leads, engineers, product managers, and UX designers. The company values intellectual honesty, user privacy, and innovation, and offers opportunities to contribute to emerging global technology standards for digital identity.
Senior Product Manager - Financial Managment
Company: Rocket Money
Location: USA
Posted Jan 24, 2025
Rocket Money is seeking a Senior Product Manager to lead the Financial Journey team in helping users navigate credit, debt, and investments. The role involves creating innovative tools to inspire users to move their money from Netflix to net worth, driving product strategy, and delivering a top-notch in-app user experience. The ideal candidate has deep empathy, experience in fintech, and a passion for improving financial lives. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more.
Regional Sales Manager
Company: ExtraHop
Location: USA
Posted Jan 24, 2025
ExtraHops is expanding its sales team and seeking experienced technology sales professionals with a focus on cybersecurity and complex SaaS solutions. The role involves increasing revenue in assigned territories, identifying and developing sales opportunities, and presenting ExtraHops products to customers. The ideal candidate should have a four-year degree, 5+ years of technology sales experience, 2+ years in cybersecurity or complex SaaS solutions sales, and a proven track record of exceeding sales targets. Strong technical acumen, communication skills, and the ability to secure meetings with senior executives are required. The base salary is between $165,000 and $175,000 per year with a 50% commission.
Manager - Sales Development
Company: Yubico
Location: USA
Posted Jan 24, 2025
Yubico, a global company founded in 2007, is the inventor of the YubiKey, a leading security key. Their mission is to make secure login easy and available for everyone. Yubico's customers include Fortune 500 companies, government agencies, and millions of individuals in over 160 countries. The company values freedom and flexibility, offering employees the option to work remotely or hybrid. Yubico is committed to creating a diverse, equitable, and inclusive workplace. The company also donates YubiKeys to organizations helping at-risk individuals through its philanthropic initiative, Secure it Forward. The role of Manager Sales Development at Yubico involves leading the Americas team of Business Development Representatives, hiring, training, and coaching employees, and developing sales pipelines. The ideal candidate should have 5+ years of sales experience, 2+ years of sales leadership experience, and proficiency with SFDC CRM System and Outreachio.
Staff Software Engineer (Front-end) - Web
Company: Sanity
Location: USA
Posted Jan 24, 2025
Sanityio is a modern, flexible content operating system that replaces rigid legacy content management systems. Companies like PUMA, Spotify, Figma, Riot Games, and Skims use Sanityio to create amazing digital experiences for their customers. As a frontend web developer, you'll contribute to the development of the Sanityio website, build a design system and component library, improve site performance, ensure accessibility, and collaborate with other teams. The role requires strong web development skills, experience with CMS-powered websites, and a focus on quantitative outcomes. Sanityio is backed by leading tech companies and VCs, and offers a positive, flexible work environment with comprehensive benefits.
Customer Experience Associate [Weekend Warrior]
Company: Found
Location: USA
Posted Jan 24, 2025
Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are seeking a Customer Experience Associate to join their Account Support team, focusing on helping customers with account access, business detail verification, and more. The role involves supporting customers via various channels, maintaining internal documentation, representing the Voice of Customer, identifying process gaps, and communicating trends in customer feedback. The ideal candidate has 2+ years of customer-facing experience, preferably in technology, finance, or mobile app products, and is comfortable working remotely. Found offers competitive compensation, benefits, and a flexible work environment.
Senior Machine Learning Engineer - AdTech
Company: Spotify
Location: USA
Posted Jan 24, 2025
Spotify is seeking a Senior Machine Learning Engineer to lead strategic initiatives within the Supply Personalization team. The role involves designing and implementing machine learning systems to optimize various targets, researching and applying optimization strategies, and collaborating with multiple teams to enhance systems. The ideal candidate should have professional experience in applied machine learning, strong technical expertise in software engineering, data analysis, and machine learning, and proficiency in programming languages such as Python, Java, C++, or Scala. The position offers a competitive salary range and benefits, including health insurance, paid parental leave, 401k retirement plan, and more. The team operates within the Eastern time zone and offers flexibility for remote work within the Americas region.