Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Social Media & Influencer Manager

Company: Lumos

Location: USA

Posted Nov 27, 2024

The job posting is looking for a social media and influencer management professional to build out the communications and outreach functions for a fast-growing startup in Silicon Valley. The role involves building relationships, leading internal coordinated social media outreach, and crafting stories that resonate with industry professionals.

Senior Payroll Specialist

Company: Figma

Location: USA

Posted Nov 27, 2024

Figma is hiring a Senior Payroll Specialist to join their Accounting Team. The ideal candidate will have experience in processing US payroll, preparing journal entries, and leading projects. The role will collaborate closely with various teams to ensure seamless coordination. The job requires strong knowledge of Workday Payroll and ADP SmartCompliance, as well as experience creating journal entries and recording equity transactions.

DevOps Engineer

Company: native

Location: USA

Posted Nov 27, 2024

The text describes a next-generation liquidity infrastructure and a job opening for a DevOps Engineer to design and manage scalable infrastructure. The text highlights the importance of reliability, scalability, and high availability.

iOS Engineer

Company: The Athletic Media Company

Location: USA

Posted Nov 27, 2024

The Athletic is a digital sports media company that is looking for an experienced engineer to join their platform team. The role involves developing and maintaining the tools and architecture for their mobile apps, and requires a strong understanding of native iOS development, multithreaded networking, and the MVVM pattern.

Senior Manager - Field Marketing

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations protect themselves from cyber threats and achieve their goals.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 27, 2024

Sprout Social is looking for an Account Executive SMB to join their Sales team. The role involves executing sales processes, closing new business, and meeting monthly activity and pipeline metrics. The company offers a competitive salary, benefits, and opportunities for growth and development.

Staff Technical Program Manager

Company: Cribl

Location: USA

Posted Nov 27, 2024

Cribl is a company that values its employees and customers, looking for collaborative and motivated team members to join their remote-first team. They are seeking a Staff Technical Program Manager to deliver complex product development programs, with a focus on customer satisfaction and technical excellence.

Co-Sell Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 27, 2024

Twilio is seeking a Partner Program Manager to lead and scale critical aspects of their partner program. The ideal candidate will have experience in partner management, program development, and operational execution.

Email Developer

Company: hims & hers

Location: USA

Posted Nov 27, 2024

The role is for a Contract Email Developer who will provide temporary services to Hims amp Hers on a 1099 basis. The developer will be responsible for handcoding custom email templates in HTMLCSS and liquid logic, ensuring highquality and responsive email experiences for users.

Sr Product Manager - Partnerships

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a customer-obsessed and empathetic product manager to join their Channels team. The role involves building APIs, webhooks, and native integrations for Managed Service Providers, Resellers, and Distributors.

Senior Product Marketing Manager

Company: Teleport

Location: USA

Posted Nov 27, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is looking for a Senior Product Marketing Manager to develop solution positioning and messaging, and to drive effective go-to-market initiatives.

FP&A Analyst

Company: Peek

Location: USA

Posted Nov 27, 2024

Peekcom is a platform that combines business software with a marketplace for consumers to book experiences. They have secured funding and have been recognized with several awards. They are seeking a Financial Analyst with strong foundational experience and a track record in corporate finance.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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