Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Analyst Relations Manager

Company: Emburse

Location: USA

Posted Nov 12, 2024

The job posting is seeking an experienced Analyst Relations Manager to build and expand relationships with key industry analysts. The role involves cultivating relationships, developing a strategic analyst relations plan, and communicating the company's value proposition to analysts.

Client Success Manager

Company: K1X

Location: USA

Posted Nov 12, 2024

K1X is a leading data distribution platform for alternative investments, aiming to digitize the K1 ecosystem. The company is looking for a Client Success Manager to work closely with clients, ensuring their successful adoption and growth.

Product Manager - Payments

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior QA Engineer

Company: Calendly

Location: USA

Posted Nov 12, 2024

Calendly is seeking a Senior QA Engineer to join their team. The ideal candidate will have extensive experience in designing and implementing comprehensive test automation strategies, as well as a proven track record of driving meaningful improvements in testing processes. The role involves leading the definition and execution of the testing strategy for complex projects, collaborating with project stakeholders, and mentoring other QA Engineers.

Account Executive - Major

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for an Account Executive to sell their product suite to national brands and franchisees. The role requires strong sales skills, industry knowledge, and the ability to analyze client needs and provide strategic solutions.

Accountant

Company: Code.org

Location: USA

Posted Nov 12, 2024

The job posting is seeking an Accountant with a strong understanding of accounting principles and excellent interpersonal skills. The role involves maintaining accurate financial records, ensuring compliance with nonprofit accounting standards, and assisting with audits. The expected salary range is $64,000 to $72,000.

Sr. Data Analyst

Company: TrueML

Location: USA

Posted Nov 12, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Senior Data Analyst to drive its data strategy and develop actionable insights and advanced BI solutions.

Senior Financial Analyst

Company: Embroker

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Senior Financial Analyst to join Embrokers' growing Financial Planning and Analysis team. The role involves driving forward-looking analyses, partnering with leaders, and providing data-driven insights to influence executive-level strategic decisions.

Lead Product Design, Licensing

Company: Cisco Meraki

Location: USA

Posted Nov 12, 2024

The job posting is for a Design Lead position at Cisco Networking, responsible for building and delivering product experiences using AI, ML, and GenAI. The role requires a strong visual aesthetic, strategic storytelling, and ability to work with cross-functional teams. The company values nurturing the growth and development of its team members and emphasizes the importance of customer-centered design decisions.

Technical Writer Intern

Company: InfluxData

Location: USA

Posted Nov 12, 2024

InfluxData is a company that creates InfluxDB, a leading time series platform. They focus on developer happiness and open source. The company is looking for a Technical Writer to document their database product portfolio.

Director - Security Engineering

Company: PagerDuty

Location: USA

Posted Nov 12, 2024

PagerDuty is seeking a Director of Security to lead and enhance the security posture of their technology and products. The role requires technical leadership, experience in implementing product security solutions, and strong communication skills.

Android Software Engineer, Fanatics

Company: GameChanger

Location: USA

Posted Nov 12, 2024

GameChanger is a remote-first tech company that believes in the life-changing impact of youth sports. They are looking for an Android Software Engineer to join their team and help develop features for their native Android application.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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