Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Consultant-Oracle Business Analytics
Company: IBM
Location: Kolkata, IN
Posted Dec 17, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. It outlines responsibilities, required skills in technology integration, and the importance of continuous learning in a supportive work environment.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
The role involves working in IBM's delivery centers to deliver technical expertise, requiring teamwork, training skills, and technical testing abilities.
Business Transformation Consultant-Finance Transformation
Company: IBM
Location: SYDNEY, AU
Posted Dec 17, 2025
The text promotes IBM Consulting's internship program, emphasizing career growth, collaboration with clients, and opportunities for professional development. It highlights a supportive culture, skill-building, and exposure to innovative projects in hybrid cloud and AI, while showcasing a positive outlook on long-term career advancement.
WW Solution Architect – Multiple Focus Areas (see below)
Company: IBM
Location: Krakow, PL
Posted Dec 17, 2025
IBM's job role emphasizes collaboration, innovation, and career growth, offering opportunities to solve complex challenges and drive digital transformation through technology expertise and a supportive culture.
Oracle Cloud Projects & Grants Lead (Public Sector/K12)
Company: IBM
Location: Irvine, US
Posted Dec 17, 2025
This job description outlines a role as an Oracle Cloud PPM Lead, requiring expertise in managing project portfolio modules, client collaboration, and strategic partnerships. Responsibilities include leading project implementations, configuring systems, and ensuring alignment with business processes. The position demands extensive ERP experience, strong communication skills, and the ability to work in a dynamic environment.
Data Scientist-Advanced Analytics - Junior
Company: IBM
Location: NO City, BR
Posted Dec 17, 2025
This job posting describes a role within IBM Consulting's innovation centers, focusing on data visualization tools like PowerBI, Spotfire, and Tableau. The position requires a bachelor's degree and expertise in data visualization technologies, with emphasis on delivering technical solutions to clients worldwide.
Information Developer (Technical Writer) – Storage
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
This job description outlines a technical writer role focused on creating high-quality documentation for storage products. Responsibilities include developing customer-facing content, collaborating with cross-functional teams, and adhering to IBM's style guidelines. Required skills involve English communication, DITA markup, and UX design knowledge, with preferences for advanced degrees and specific tools like Adobe Experience Manager.
SAP PLM Technical Support
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and technical expertise in SAP systems. It outlines responsibilities involving implementation and support of PLM solutions, along with required skills in ABAP and problem-solving for enterprise-level companies.
Industry Consultant-Public Sector
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This job posting seeks an experienced Healthcare Payer Industry Consultant with expertise in Care Management and Utilization Management. The role involves supporting Care Radius application development, collaborating with stakeholders, and driving workflow improvements. It emphasizes IBM Consulting's focus on innovation, client impact, and career growth through technical and industry expertise. Required skills include domain knowledge, technical proficiency with Care Radius, and collaboration across cross-functional teams.
Application Developer Intern
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
This text promotes IBM Consulting as a career path emphasizing long-term client relationships, collaboration, and innovation. It highlights opportunities to work with leading companies on hybrid cloud and AI projects, supported by IBM's technology. The role involves integration design, automation, and compliance, with a focus on growth, empathy, and technical expertise.
Java Software Developer
Company: IBM
Location: Hursley, GB
Posted Dec 17, 2025
This job description highlights opportunities to work on innovative WebSphere technologies, collaborate with senior engineers, and contribute to cloud-native and AI advancements in a supportive environment.
Application Developer-ServiceNow
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This role involves collaborating with global clients on innovative projects, requiring a bachelor's degree and certifications in ServiceNow products, with opportunities for professional growth through strategic partnerships and technology platforms.