Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Enterprise Account Executive

Company: Level AI

Location: Remote

Posted Dec 16, 2025

Level AI seeks an Enterprise Account Executive to revolutionize customer sales experiences through AI innovation. The role involves strategic deals, building relationships, and leveraging cutting-edge technology. Compensation is market-leading with opportunities to shape sales processes and culture.

Java Software Engineer

Company: capital.com

Location: Remote

Posted Dec 16, 2025

This job posting highlights a leading trading platform seeking backend engineers with expertise in FinTech and blockchain. The role involves designing scalable systems, ensuring security, and contributing to a dynamic team. Competitive benefits include remote work options, performance bonuses, and career growth opportunities.

Behavior Technician

Company: RYZ Labs

Location: Orlando

Posted Dec 16, 2025

RYZ Labs is hiring a Behavioral Technician for a role involving working with children with autism and developmental delays. The position requires strong communication skills and experience in behavioral support. The company emphasizes growth, innovation, and customer focus, offering remote opportunities with a collaborative team environment.

Senior Full Stack Engineer - Core UX

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job offers a competitive salary, equity, and opportunities to work with a global team on impactful projects. It emphasizes growth, quality, and a premium user experience, with benefits like 20 days PTO and global offsites.

Solution Engineer Inside Sales Support

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes itself as a leader in ransomware containment and Zero Trust security solutions, emphasizing operational resilience and cyber resilience. The job posting highlights technical expertise, sales methodologies, and company benefits, portraying a confident and growth-oriented organizational culture.

Lead Digital Media Planner Buyer

Company: Bluelight Consulting

Location: Granada

Posted Dec 16, 2025

Bluelight is a leading software consultancy focused on innovation and customer satisfaction, expanding with a mission to create cutting-edge applications and foster a collaborative work environment. They seek a media-savvy candidate proficient in digital advertising tools.

Account Executive

Company: Qualio

Location: Remote

Posted Dec 16, 2025

Qualio seeks an Account Executive to drive growth through consultative sales, offering competitive benefits and a mission to empower life science teams. The role involves building relationships, navigating sales cycles, and contributing to a diverse, inclusive team.

Senior Software Engineer

Company: Ninety

Location: Remote

Posted Dec 16, 2025

Ninety seeks a Senior Software Engineer to join a supportive team offering flexibility, comprehensive benefits, and growth opportunities. The role involves leading software development, mentoring, and ensuring system scalability within a mission-driven environment.

Commercial Account Representative

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes its leadership in ransomware containment and Zero Trust segmentation solutions, highlighting job opportunities for Commercial Account Representatives. The text emphasizes cybersecurity innovation, team collaboration, and company values while outlining role responsibilities and qualifications.

Senior Full Stack Engineer - Core UX

Company: Kalepa

Location: USA

Posted Dec 16, 2025

This job posting highlights a senior software engineering role with a competitive salary range of $170K-$210K, offering equity options, global team collaboration, and benefits like 20 days of PTO. The position emphasizes iterative improvement, system design expertise, and working with cutting-edge technologies while contributing to a transformative global industry.

Senior Product Analyst

Company: Grafana Labs

Location: Spain

Posted Dec 16, 2025

This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Spain, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt.

Senior Security Operations Analyst

Company: The Voleon Group

Location: Berkeley

Posted Dec 16, 2025

This job posting highlights a Senior Security Operations Analyst role with opportunities for growth, leadership in security operations, and remote/hybrid work options. It emphasizes contributing to a leading quantitative investment firm's security posture while requiring applicants to mention 'HEROIZE' and a specific tag to verify they read the post.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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