Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior Solutions Consultant

Company: Apollo.io

Location: USA

Posted Dec 16, 2025

This text describes a Senior Solutions Consultant role at Apolloio, highlighting responsibilities such as technical discovery, sales partnership, POC execution, and solution design. It outlines requirements like GTM tech experience, integration expertise, and cross-functional collaboration. The company emphasizes an AI-native culture, growth opportunities, and benefits like equity, bonuses, and global travel coverage.

Senior Compliance Analyst

Company: HubSpot

Location: USA

Posted Dec 16, 2025

HubSpot's Compliance Assurance team seeks innovative IT audit professionals to enhance digital trust through risk management and compliance solutions, offering collaborative opportunities and competitive benefits.

Senior Software Engineer - New Markets & Models

Company: Grow Therapy

Location: USA

Posted Dec 16, 2025

Grow seeks a fullstack engineer to build systems for new partnerships and growth. The role offers high-impact work with strategic influence and national scale opportunities.

Senior Product Analyst

Company: Grafana Labs

Location: USA

Posted Dec 16, 2025

This job posting highlights a remote Senior Product Analyst role at Grafana Labs with opportunities to work on analytics tools, collaborate with cross-functional teams, and contribute to open-source documentation. The position offers competitive compensation, RSUs, and a focus on measuring documentation effectiveness. Requirements include SQL skills, experience with analytics tools, and collaboration across teams.

Implementation Integrations Analyst I

Company: Tekion

Location: USA

Posted Dec 16, 2025

This job posting describes an Integration Analyst role with responsibilities including cross-functional collaboration, integration process management, and system maintenance. The position requires technical expertise in software integration and offers competitive compensation, comprehensive benefits, and opportunities for career growth. It emphasizes a dynamic work environment with a collaborative culture and potential to work with innovative technologies.

Technical Lead

Company: Nearform

Location: Ireland

Posted Dec 16, 2025

Nearform offers a permanent Technical Lead role in Ireland with remote options and travel. The position includes competitive benefits, flexible work, and a collaborative environment. The company emphasizes innovation, technical excellence, and professional growth.

Senior/Lead Javascript Developer

Company: Upwork

Location: Europe

Posted Dec 16, 2025

Upwork's job posting highlights their global platform, a Senior Software Engineer role with extensive tech requirements, and commitment to diversity. The position emphasizes collaboration, scalability, and professional growth while promoting inclusive workforce practices.

New Business Account Executive

Company: GitLab

Location: Canada

Posted Dec 16, 2025

This job description highlights a high-growth sales role focused on new business development, market expansion, and impactful contributions to company growth. It emphasizes skills in prospecting, consultative selling, and strategic territory planning, while showcasing a dynamic team environment with opportunities for development and success.

Senior Product Analyst

Company: Grafana Labs

Location: Germany

Posted Dec 16, 2025

This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Germany, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt, while emphasizing open-source contributions and shared ownership through RSUs.

Director - Customer Advocacy

Company: GitLab

Location: EMEA

Posted Dec 16, 2025

The text describes a leadership role in customer advocacy at GitLab, emphasizing opportunities to drive revenue, build strategic relationships, and influence business outcomes through customer-centric initiatives. It highlights collaboration across teams and the impact of customer stories on organizational growth.

Exclusive Operations Executive

Company: Justlife

Location: Egypt

Posted Dec 16, 2025

Justlife is seeking skilled professionals for a fast-growing tech startup in Dubai, offering opportunities to shape the future of home services. The role includes key operations responsibilities, collaboration with teams, and benefits like remote work, vacation perks, and career development. The company emphasizes a positive work culture, continuous learning, and a supportive environment for employees.

Director, Regional Sales - New Business

Company: GitLab

Location: USA

Posted Dec 16, 2025

This role involves leading a sales team, developing strategies, and collaborating with departments to drive new business growth.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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