Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Full Stack Developer - Product Studio

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a highly skilled Full Stack Developer role requiring 4+ years of experience with React, TypeScript, Node.js, and PostgreSQL. The ideal candidate will build scalable applications, debug issues, collaborate in an agile environment, and optimize SQL queries. Nice-to-have skills include Docker, Kubernetes, and CI/CD pipelines.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Video Editor

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a skilled Remote Video Editor to create engaging content for real estate media, offering opportunities for career growth and collaboration with a dynamic team. The role requires expertise in video editing software, AI tools, and marketing strategies, with emphasis on creativity, attention to detail, and team leadership.

Near Shore Sr. IT Specialist

Company: CSG Inc.

Location: Remote

Posted Nov 12, 2025

CSG Inc is a managed IT service provider seeking remote IT specialists to join their growing team. The role involves providing IT consulting and support services to clients in various industries, including financial, healthcare, manufacturing, wholesale, and food and beverage. The position requires knowledge of basic computer and network troubleshooting, fluency in English, and experience with Microsoft 365, Google Workspace, Azure AD, and other technologies.

Software Engineer

Company: Spinwheel Solutions Inc.

Location: Remote

Posted Nov 12, 2025

Spinwheel, an AI-powered debt management platform, is hiring for a remote Software Engineer role. The platform is live and growing, offering opportunities to work on backend systems, AI tools, and collaborative projects with a focus on innovation and consumer impact.

SEO & Digital Content Manager

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The role of SEO & Digital Content Manager at First Advantage is a remote position based in the Philippines. The company is a fast-growing global leader in cloud-based background screening and identity services. The role requires a data-driven individual with SEO knowledge to drive online traffic, create new sales leads, and generate brand awareness. The position reports to the Head of International Marketing and requires technical know-how, communication skills, and the ability to collaborate with various teams and agencies.

Senior IT Compliance Analyst

Company: Green Dot Corporation

Location: Remote

Posted Nov 12, 2025

Green Dot is seeking a Senior IT Compliance Analyst to join their Information Security team. The role involves ensuring IT operations align with regulatory requirements, internal policies, and industry best practices. The company offers a Work from Anywhere model and values diversity and inclusion.

Operations Specialist (Thai Speaker)

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The job posting outlines essential duties and responsibilities for a role, including ensuring accurate verification attempts, timely follow-ups, and proper documentation. It also lists job qualifications such as communication skills, relationship management, and attention to detail. The posting emphasizes equal opportunity employment and remote work arrangement.

Project Manager

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a Project Manager role that requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The ideal candidate should have experience in project management, excellent communication skills, and proficiency in project management tools like Asana. The role involves managing project timelines, facilitating communication between teams and stakeholders, identifying potential roadblocks, and ensuring deliverables meet client expectations.

(Senior) Analytics Engineer

Company: InPost

Location: Remote

Posted Nov 12, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers. The Data & AI department seeks a Senior Analytics Engineer to shape analytical standards, implement innovative solutions, and drive improvements across Poland and 7 international markets. The role involves conceptual work and hands-on coding, collaborating with various data and AI competencies.

Amazon PPC Analyst

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The Amazon PPC Analyst role involves leading the launch and optimization of PPC advertising campaigns on Amazon. Key responsibilities include conducting keyword research, developing and implementing PPC campaigns, managing budgets, collaborating with teams, using data analytics to refine campaigns, staying updated on platform changes, and generating performance reports. The role requires at least 3 years of experience in managing Amazon PPC campaigns, proficiency in tools like Helium10 and JungleScout, strong analytical skills, excellent communication abilities, and adaptability in a dynamic e-commerce environment.

Appointment Setter/BDR

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a proactive Appointment SetterBDR with outbound sales experience to generate leads and schedule appointments. It requires cold calling, CRM proficiency, and strong communication skills, with emphasis on meeting quotas and using sales tools.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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