Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

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Pediatrician Needed in Paragould, Arkansas

Company: CompHealth

Location: Paragould, Arkansas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Advanced Practice Provider Hematology Oncology Inpatient

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Nov 03, 2025

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Physician - Cardiology Interventional

Company: Ascension

Location: Franklin, Wisconsin

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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City of Hope Medical Oncology Opportunities

Company: City of Hope

Location: Southern California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Pulmonologist - Kailua, Hawaii

Company: Adventist Health

Location: Kailua, Hawaii

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Physician Associate - ENT

Company: Summit Health Medical Group

Location: Bend, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Registered Nurse - Labor & Deliver - Belmont

Company: CaroMont Regional Medical Center

Location: Belmont, North Carolina

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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ENT of Texas – Laryngologist

Company: ENT of Texas

Location: Frisco, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Licensed Practical Nurse

Company: United Health Services

Location: Norwich, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Acute Care Physician Assistant

Company: Sound Physicians

Location: Adrian, Michigan

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Psychologist-Psychiatry: Child and Adolescent

Company: Banner Health

Location: Mesa, Arizona

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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General Dentistry: LaVale - Maryland

Company: Proxi Dental Staffing

Location: La Vale, Maryland

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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