Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Practitioner Education Representative I
Company: American Specialty Health Incorporated
Location: USA
Posted Jan 22, 2025
American Specialty Health Incorporated is hiring a Practitioner Education Rep for their Provider Relations department. The role involves making outbound calls to contracted practitioners for directory validation, secret shopper surveys, and educating them about contractual obligations. The position requires strong communication skills, proficiency in MS Office, and the ability to work remotely with a stable internet connection. Responsibilities include outreach, conducting surveys, maintaining accurate directory listings, executing trainings, and providing administrative support. Qualifications include an associate degree or high school diploma, minimum two years of customer service experience, and specialty healthcare experience preferred. The role requires excellent customer service, strong communication skills, and the ability to work in a sedentary environment.
Project Coordinator
Company: Nextech
Location: USA
Posted Jan 22, 2025
Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking professionals in software engineering, finance, accounting, customer support, and business development with a passion for healthcare technology. The Project Coordinator role involves working closely with Product Managers, preparing action plans, managing risks, and coordinating resources. Essential functions include creating project charters, negotiating objectives, managing schedules, and ensuring project success. Preferred qualifications include a Bachelor's degree, 2 years of project management experience, strong communication and interpersonal skills, and proficiency in Microsoft Office products.
Customer Success Manager
Company: Restaurant365
Location: USA
Posted Jan 22, 2025
Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company's culture emphasizes empowering team members and continuous improvement to maintain a best-in-class status. The Customer Success Manager (CSM) role involves building strong relationships with customers, ensuring product adoption, retention, and growth, and managing customer health and Net Promoter Scores. The ideal candidate should have previous experience with the R365 platform, 3-5 years in accounting or restaurants, and 5+ years in a customer-facing role. The position offers a salary range of $70,000-$98,000 plus commission, comprehensive benefits, and opportunities for professional growth.
Senior XSIAM Detection Engineer (3rd shift)
Company: Red Canary
Location: USA
Posted Jan 22, 2025
Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer a world-class technology and expertise to prevent breaches and set a new standard in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. The XSIAM Detection Engineer role involves configuring and managing a SIEM system, creating alarms and dashboards, and automating playbooks. The ideal candidate should have 3+ years of experience in SIEM administration, parser development, cybersecurity content development, and scripting/process automation. Red Canary offers a rich benefits program, including 100% paid premiums, flexible time off, and a flexible work environment.
Partner Success Manager (Viator)
Company: Tripadvisor
Location: USA
Posted Jan 22, 2025
Viator, a Tripadvisor company, is the world's largest marketplace for travel experiences, offering over 300,000 unique tours and activities. The company values employee development, offering competitive compensation, flexible work schedules, tuition assistance, and travel perks. They are seeking a Senior Partner Success Manager with a strong business background, excellent communication skills, and experience in the travel industry. The ideal candidate will manage large global partnerships, develop data-driven strategies, and collaborate with client executives to drive growth.
Sales Development Manager
Company: Apollo.io
Location: USA
Posted Jan 22, 2025
Apollo Labs, a new division of the Apollo family, specializes in revolutionizing lead generation through advanced technology, data-driven, and AI-enhanced strategies. The Sales Development Manager role is crucial for shaping the initial client experience, establishing customer success norms, and setting foundational processes. The ideal candidate should have 3+ years of experience in B2B Sales Development, Outbound, and a passion for driving client success. Key responsibilities include onboarding clients within 15 days, defining Ideal Customer Profiles, developing tailored strategies, creating client playbooks, and maintaining strong client relationships. This role is essential for launching Apollo Automated's initial client experience and setting the standard for customer success within the division.
Head of Product Design - Banking
Company: Mercury
Location: USA
Posted Jan 22, 2025
Mercury, a financial technology company, is seeking a design leader to shape product strategy for their Banking group. The role involves driving product strategy, navigating complex financial systems, building high-performing teams, fostering psychological safety, and cultivating strong partnerships. The ideal candidate has led design teams in fintech or banking, has 8+ years of design leadership experience, demonstrates strategic thinking, and thrives in ambiguous problem spaces.
Software Engineer (L2)
Company: Twilio
Location: USA
Posted Jan 22, 2025
Twilio is seeking a Software Engineer L2 for the Commerce Catalog Platform team. The role involves leading the development of innovative backend and frontend solutions, designing scalable services, and collaborating with product managers and architects. The ideal candidate should have strong proficiency in Java, Scala, Python, React, and Nodejs, along with experience in API development, cloud services, and database management. Twilio offers competitive pay, generous time-off, and opportunities for professional growth. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, WA.
Documentation Coordinator
Company: American Specialty Health Incorporated
Location: USA
Posted Jan 22, 2025
American Specialty Health is hiring a Documentation Coordinator for a remote position. The role involves creating, updating, and maintaining operations manuals and forms for various practitioner groups nationwide. The ideal candidate should have an associates degree in English, Journalism, or Communications, with a minimum of two years of experience in writing, editing, and managing editorial content, preferably in the healthcare industry. Proficiency in Microsoft Office Suite, Adobe LiveCycle Designer, and excellent communication skills are required. The position offers a salary range of $1784 to $1800 hourly, with the ability to work from home with a stable internet connection.
RN Medicare Compliance-Proactive Reduction Outreach
Company: Sedgwick
Location: USA
Posted Jan 22, 2025
Sedgwick offers a caring work environment with flexibility, opportunities for growth, and support for various needs. The role involves clinical assessment, provider outreach, and document analysis for Medicare SetAside allocations. Qualifications include a Bachelor's degree, active RN license, 4 years of related experience, and strong communication and analytical skills.
Account Executive
Company: Truehold
Location: USA
Posted Jan 22, 2025
Truehold is a leading provider of residential sale-leasebacks, helping homeowners unlock their equity without debt or moving. The company is rapidly expanding, operating in over 20 cities and completing 2000+ transactions. Truehold's team of real estate experts delivers exceptional service, focusing on clear communication and unwavering support. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. Account Executives, or Real Estate Specialists, are expected to provide best-in-class customer experiences, manage pipelines, and serve as brand ambassadors.
Implementation Team Lead
Company: SpryPoint
Location: USA
Posted Jan 22, 2025
SpryPoint, founded in 2011, is a leading provider of cloud-based solutions for the utility sector. They offer advanced billing, customer relationship management tools, and powerful analytics. Recently, they received a strategic investment from Norwest to expand their team and increase market share. SpryPoint is seeking an Implementation Team Lead to manage a team of Implementation Specialists, ensuring high-quality work and customer satisfaction. The role involves people management, project implementation support, and collaboration with development and DevOps teams.