Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Account Executive

Company: TechnologyAdvice

Location: USA

Posted Jan 01, 2025

TechnologyAdvice, a remote-first company with over 500 global team members, is seeking a Senior Account Executive for its MidMarket team. The role involves a consultative sales approach to B2B solutions, including content creation, digital advertising, and lead generation services. The ideal candidate should have 3+ years of professional sales experience, excellent communication skills, and the ability to thrive in a fast-paced environment. The company offers career growth opportunities, flexible work arrangements, comprehensive health coverage, and a competitive salary range of $75,000-$85,000 annually, with potential for up to $125,000-$160,000 with commission.

Technical Project Manager

Company: WarrCloud

Location: USA

Posted Jan 02, 2025

WarrCloud is a well-funded, high-growth startup that has developed a cutting-edge, machine learning-enabled SaaS platform for automating warranty claims processing in the automotive industry. They are seeking a Technical Project Manager with a strong technical background and experience in automotive fixed ops software environments. The role involves driving projects to completion using agile techniques, leading new features and integrations, and working closely with cross-functional teams. The company offers a 100% remote opportunity, competitive salary, health care, 401k, and other benefits. They value a passion for building extraordinary applications, excellent project management skills, and a deep understanding of integration with DMS platforms.

Analytics Developer II

Company: Patterndata

Location: USA

Posted Jan 01, 2025

Pattern Data is a company that uses AI to rapidly analyze medical records, significantly reducing validation time for litigation, medical analysis, and personal injury cases. They are looking for an Analytics Developer to create sophisticated data models, reports, and dashboards for both internal operations and client-facing solutions. The ideal candidate will have a proven track record in developing data visualizations, exceptional communication skills, and experience with business intelligence tools like Tableau, PowerBI, Looker, Qlik, or Quicksight.

Business Development Representative

Company: OneThirtyFive

Location: USA

Posted Jan 01, 2025

OneThirtyFive is seeking a driven BDR to join their US-based team. The role involves identifying potential clients, executing cold calling campaigns, participating in strategy meetings, and collaborating on sales process enhancements. The company offers a dynamic work environment, mentorship, AI-enhanced sales training, and opportunities for growth and profit sharing.

Manager, Paid Social

Company: Nimbletalent

Location: USA

Posted Jan 02, 2025

The job posting is for a Manager Paid Social role, where the individual will oversee and execute strategic initiatives in Paid Social advertising. The role involves managing campaigns, developing strategies, collaborating with Account Managers, utilizing analytics tools, and contributing to campaign setup tasks. The ideal candidate should have a Bachelor's degree in Marketing Communications or related field, 3+ years of experience in Paid Social advertising, proficiency in social media advertising tools, and strong analytical skills.

Sr. Staff, Site Reliability Engineering - Observability

Company: Sentinellabs

Location: USA

Posted Jan 01, 2025

SentinelOne is seeking a Senior Staff Engineer for their Site Reliability Engineering (SRE) Team. The role involves architecting and leading the implementation of advanced observability, automated triage, and self-healing capabilities within their microservices-based SaaS environment. The ideal candidate should have extensive SRE experience, deep knowledge of incident management, and expertise in cloud platforms and container orchestration. They will design end-to-end alert correlation, auto-triage, and auto-remediation frameworks, define and implement SLOs, and mentor engineers. SentinelOne offers competitive benefits and a culture of reliability engineering excellence.

People Operations Coordinator

Company: Fliff

Location: USA

Posted Jan 01, 2025

Fliff is a social sports gaming platform that offers free-to-play games for sports fans, with features like leaderboards, badges, and loyalty rewards. They are hiring a People Operations Coordinator to enhance their people processes, focusing on employee onboarding, administrative tasks, and engagement. The ideal candidate should have 2+ years of People Operations experience, be detail-oriented, and have excellent communication skills. The company offers a competitive compensation package, flexible work hours, health benefits, and a remote work environment. They value diversity, inclusivity, and creativity, and aim to provide a stimulating and rewarding work environment.

Customer Success Manager

Company: Luma Health

Location: USA

Posted Jan 02, 2025

Luma Health is seeking a Customer Success Manager with 5+ years of experience in customer success or account management, preferably in SaaS. The role involves managing relationships with key stakeholders, driving product adoption, strategic planning, and account growth. The ideal candidate should have excellent communication skills, project management abilities, and a tech-savvy mindset. Luma Health offers competitive benefits, work-life balance, and a dynamic startup environment. The company is committed to diversity and inclusion.

Analytics Developer I

Company: Patterndata

Location: USA

Posted Jan 01, 2025

Pattern Data is seeking an Analytics Developer to join their team. The role involves understanding complex settlement terms, defining business requirements for claims processing, and creating data-driven operational protocols. The ideal candidate will have a degree in a relevant field, proven experience in data analysis, and advanced proficiency in Excel and other data analysis tools. They should also have strong analytical skills, excellent communication abilities, and the capacity to navigate complexity and ambiguity.

Customer Service Representative

Company: Thinkacademyus

Location: USA

Posted Jan 02, 2025

Think Academy US is seeking a Customer Service Representative for a remote, full-time position. The role involves providing exceptional customer service, addressing parent and student concerns, and fostering long-lasting relationships. Previous customer service experience is desired, along with strong communication skills, fluency in Mandarin, and the ability to work in a fast-paced environment. The company offers flexible remote work, performance-based commission, and professional growth opportunities. The pay range is $18-$20 per hour.

Senior SAP EWM Consultant

Company: Nttdatausa

Location: USA

Posted Jan 02, 2025

NTT DATA, a global company with over 139,000 employees, is seeking a Senior SAP EWM Consultant for a 100% remote opportunity in the US. The role involves designing, implementing, and deploying SAP systems in Warehouse Management, Material Management, and Logistics. The consultant will be responsible for full-cycle implementation, data mapping, gap analysis, and providing training to end-users. The ideal candidate should have at least 10 years of SAP Functional consultant experience, with a focus on SAP EWM and WM projects. NTT DATA is committed to diversity and offers empowerment, rewards, and professional growth opportunities.

Director, Content Marketing

Company: Billtrust

Location: USA

Posted Jan 01, 2025

The Director Content Marketing is a crucial role responsible for leading a team of content marketers and executing a comprehensive content marketing strategy. The ideal candidate should have a Bachelor's degree in Marketing Communications or a related field, 8+ years of experience in content marketing, preferably within the financial technology industry, and a proven track record of successful strategies. They should possess strong leadership skills, understanding of digital marketing, SEO, and social media best practices, and exceptional written and verbal communication skills. The role involves managing relationships with external agencies, driving the editorial planning process, and utilizing SEO strategies to optimize content. The base salary for this position is $150,000 - $175,000, with opportunities for growth, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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